Hilton Garden Inn Fredericksburg

Disappointing stay this time. Probably won't book again. Room wasn't clean, bathroom had hairs everywhere. Air-conditioning vent was filled with dust and dirt. Hotel is under a big renovation till next month. The noise was ridiculous. That wasn't listed prior to booking. Breakfast was poor. Coffee wasn't good.

Nice

Room and staff were fine, but alarms went off in the middle of the night and caused a bit of chaos. Had to get out of bed, evacuate, only to be told it was a false alarm. We ended up not being able to go back to sleep so we left way before check out because of that.

After driving 7 hours & being out around town all day I just wanted to sleep. Directly after checking in I went to the room I was given and Found dog food, potato chips and crumbs all over the floor. Bed bug feces around the outlet and a dead bed bug on the floor and a smashed bed bug on the window sill. The room smelled musty and was outdated. The blankets in the cabinet looked used and unclean & there was a huge blood or vomit stain on the mattress. Wasn’t even there an hour before I checked out. They offered another room and I declined and decided to drive another 7 hours back home rather than taking bed bugs home with me. Getting ahold of anyone at the front desk is nearly impossible, 2 employees have said I was going to get a refund- haven’t seen anything yet. Will never return, thanks for absolutely nothing.

I thought the breakfast was complementary and the small French toast platter was $17.50. The menu isn’t very clearly marked on prices nor did the attendant state that there would be a charge for the menu breakfast. Also renovation construction started at 10 AM Sunday morning and you could hear it through the entire hotel as if they are cutting the building in half. Just shut the hotel down for a month and have a bigger company gut it out and do your renovation. People shouldn’t have to pay to hear that crap.