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Fairfield Inn & Suites by Marriott Richmond Innsbrook - Room
Fairfield Inn & Suites by Marriott Richmond Innsbrook - Room
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Fairfield Inn & Suites by Marriott Richmond Innsbrook - Pool

Fairfield Inn & Suites by Marriott Richmond Innsbrook


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

  • Safe-Deposit Box

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Property description

Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Fairfield Inn & Suites by Marriott Richmond Innsbrook, reviews consistently note clean rooms, a convenient location, and complimentary breakfast generally well liked, while critiques focus on firm beds, a small pool, and occasional maintenance issues.

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Facilities

Mixed

Cleanliness

Clean

Rooms

Mixed

Service

Friendly

Location

Convenient

Dining

Enjoyable

Was this helpful?

8

Daniel

IAN-logo

Apr 10, 2026

·

Stayed 1 night

Yes
Yes

10

Alexander

IAN-logo

Mar 27, 2026

·

Stayed 1 night

Checkin was fine, and room was very clean.
Checkin was fine, and room was very clean.

10

Nate

IAN-logo

Feb 15, 2026

·

Stayed 2 nights

Friendly staff and clean room and board
Friendly staff and clean room and board

2

Richard

EXP-logo

Feb 14, 2026

·

Stayed 1 night

I already contacted Marriott directly. We arrived at 7:00 pm and checked in. We were issued our room and 2 keys. We walked to the room and found that our key cards did not open the locks. We returned to the front desk and apprised the front desk staff. She was very professional. We were apprised that all the locks were systematically re-keyed that day and numerous customers had the same issue. The front desk attempted to overide our door key with a master programmer. No success. An hour later, we were issued a new room. Numerous patrons filled the lobby with the same issue. The following morning, my key did not work at the cardio center. The front desk exclaimed same issue. Many patrons found not enter. Across all this confusion, we were offered waters. It now appears that we have been billed for the waters.
I already contacted Marriott directly. We arrived at 7:00 pm and checked in. We were issued our room and 2 keys. We walked to the room and found that our key cards did not open the locks. We returned to the front desk and apprised the front desk staff. She was very professional. We were apprised that all the locks were systematically re-keyed that day and numerous customers had the same issue. The front desk attempted to overide our door key with a master programmer. No success. An hour later, we were issued a new room. Numerous patrons filled the lobby with the same issue. The following morning, my key did not work at the cardio center. The front desk exclaimed same issue. Many patrons found not enter. Across all this confusion, we were offered waters. It now appears that we have been billed for the waters.

10

Kelsey

ORB-logo

Feb 3, 2026

·

Stayed 1 night

Clean comfortable room. Friendly staff. Great breakfast selection.
Clean comfortable room. Friendly staff. Great breakfast selection.

9937 Mayland Drive, Virginia, United States of America

Location

When you stay at Fairfield by Marriott Inn & Suites Richmond Innsbrook in Richmond, you'll be in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. This hotel is 10.8 mi (17.3 km) from Virginia Commonwealth University and 11.4 mi (18.4 km) from Broad Street.

Bowlero West End(3.1 miles)

Regency Square Mall(3.6 miles)

Short Pump Town Center(3.8 miles)

Henrico Doctors' Hospital(4.5 miles)

Cobblestones Park(5.5 miles)

Sheltering Arms Institute(5.8 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 12:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

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