Name: Ramada Plaza by Wyndham Marco Polo Beach Resort
Address: 19201 Collins Avenue, Sunny Isles Beach, Florida, United States of America, Sunny Isles Beach, Florida, US
Price range: $82–$148 per night
Rating: 6.75

What guests think

Ramada Plaza by Wyndham Marco Polo Beach Resort sits right on the beach with a large pool and easy sand access, but many reviews flag slow valet-only parking, added fees, elevator delays, and periodic closures or restrictions to facilities.

Guests frequently praise the beachfront views and some spacious rooms with kitchenettes. Common frustrations include dated decor, faulty A/C or plumbing, smoky or musty smells, and occasional lack of hot water. Service is mixed—many mention friendly front-desk help, but others report slow responses and poor housekeeping. Expect great beach access at budget-minded prices, but be ready for trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Direct beach access is a plus, and the pool is large when open, but many guests found it closed for renovations. Elevators are often slow or out of service, and parking is valet-only with extra fees and long wait times.

Related guest reviews

6

Brad

Mar 3, 2025

·

Stayed 5 nights

We enjoyed the ocean view. The parking is inconvenient, waiting up to 30 minutes for the valet to bring the car.

8

jose oscar

Oct 26, 2023

·

Stayed 1 night

Pool was close

4

Jody

Oct 11, 2023

·

Only booked the hotel for the pool overlooking the beach! No where at checking desk or at pool door did it say pool was under construction! Was never informed at checking by desk clerk. When I opened my curtain in am and saw caution tape and workers we immediately called front desk who said yes it was under construction. We immediately checked out that morning and moved to another hotel. They refunded us but since I prepaid three Expedia I was out the money for the second night! It’s too bad because my teenage daughters(13 & 15) were looking forward to the experience.

6

Jahid

Jan 2, 2025

·

Stayed 2 nights

The pricing isn't clearly stated during booking. Resort fee, parking fee everything was hidden during booking. No good restaurant nearby

2

Terri

Jul 18, 2025

·

Stayed 2 nights

The hotel had no hot water and the pool was closed part of the time we were there. The manager never responded to multiple message to call back

8

Ingrid

Jul 6, 2025

·

Stayed 2 nights

Loved the stay, nice hotel, affordable, with a great location and beach. But we had a bad experience with elevators broken. Only 2 elevators were working and we had to wait almost an hour to be able to get our things down from the 7th floor to check out because elevators were always full.

8

Jennie Lee

Oct 16, 2023

·

Stayed 6 nights

The property is very nice. Was very much bummed about the fact the swimming pools were closed and the restaurant that you could get breakfast from was closed. Valet parking was usually very busy. Staff were friendly.

6

ailton

Nov 7, 2023

·

Stayed 4 nights

Pool is not available, i wish we were told before arrival that their pool has a leak and it is closed. This would have made a big difference when choosing this property. I also feel that the room we stayed does not match the ones from the website. It feels that this hotel might be under renovation. Main restaurant advertised by hotel is closed. Leaving guest without choise of food and also no room service as advertised. Also, there is no other option for parking besides Valet. Cars are parked somewhere else and average time to get car can vary from 15 minutes to almost 40 minutes. Staff was very friensly though and pool is a easy walk from the pool location. I will not stay at this property again. Between the vallet and resort fees, this okay will cost you an extra 40 dollars per day. There is definitely better options out there if you take in consideration the final price.

8

Don

Sep 25, 2023

·

Stayed 2 nights

Pool has apparently been closed for refurbishing for minimally 4 months. We would have picked elsewhere had we known.

10

Amber

Feb 3, 2024

·

Stayed 1 night

Service is great location is good. Elevator only one is working for whole hotel.

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Cleanliness

Cleanliness is inconsistent: multiple reviews cite dirty bathrooms, odors, mold, hair, and stained items, while others found rooms acceptably clean. Housekeeping often misses basics like towel replenishment.

Related guest reviews

2

Kelly

Oct 21, 2025

·

Stayed 1 night

This hotel is not clean it has public hair in bathtub & dirt beds are hard ! And place is dirty and out dated

2

Andres

Aug 31, 2025

·

Stayed 1 night

The room they gave us had a balcony that was extremely dirty filled with trash. The hallways smelled like smoke. The beds were uncomfortable it was the worst night sleep I have ever had. I would not recomend it especially for the price not worth it!

2

Yahumara

Aug 30, 2023

·

Stayed 1 night

Front desk staff friendly. Good location on the beach, The room was very dirty, the floor was sticky, your socks would get dirty from walking in it, a very bad smell in the bed and pillows. I don't think I would stay there again. improve cleaning please don't be so lazy and dirty. Check on your cleaners.

6

Ann

Jan 22, 2024

·

Stayed 1 night

Waited over two hours for room that was just waiting for the final inspection then got to room that smelled like pot, hair in shower floor, table was sticky. The overall hotel needs a deep cleaning.

6

Mark

Nov 26, 2025

·

Stayed 4 nights

Checked-in late after long haul flight. Found four long black hairs on the bathroom wall. Informed the front desk early next morning and was offered a room change. Declined as we were unpacked and scheduled to go out for the day. We asked them to make sure it was cleaned. Returned later in the day to find room had been cleaned, but 4 black hairs still remained. We asked for them to be removed and returned later to find only two removed and two still remaining. This time we took the room change. No formal apology. No offer of compensation for the inconvenience.

2

Dennis

Jun 3, 2025

·

Stayed 5 nights

Totally run down hotel. Bathroom was so unsanitary. Bedding was unsanitary and stained , yellow in color. Never again

10

Marleny

Aug 20, 2024

·

Stayed 7 nights

Amazing view, housekeeping 100/100. Front desk staff 100/100

8

Nayely

Jul 4, 2025

·

Stayed 10 nights

Housekeeping sometimes didn’t left towels often while our stand

6

Adriane

Mar 3, 2025

·

Stayed 1 night

The lobby is beautiful, then you go into your room and it’s kinda a let down. Old, outdated. It was big, and loved the balcony. Was sand in our bed and pubic hair on toilet, so not really clean.

2

Ian

Dec 27, 2024

·

Stayed 2 nights

This hotel is in poor condition. There was mould in the bathroom and in the vent over the door. The bathroom mirror was cracked, the toilet seat was broken and there were holes in the wall. Definitely not worth the money.

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Rooms

Many rooms are spacious with kitchenettes and strong ocean views, but decor and furnishings are often dated. Recurring issues include noisy or weak A/C, confusing thermostats, and other maintenance snags; a few renovated or upgraded rooms are noted.

Related guest reviews

6

William

Apr 29, 2025

·

Stayed 3 nights

The room was dated but clean! They provide great dove products for the showers! The view from our room was incredible! The lobby still holds that vintage charm and the property feels nostalgic! The pool is absolutely stunning and huge! cons were the noise from renovations that sounded like the roof could fall in. They do not allow you to eat on the pool deck eating area even food from their pizza place in the hotel. The hotel staff is so friendly though! Also another con is they do not provide any chairs at the beach :/

8

Raquel

Nov 17, 2023

·

Stayed 2 nights

I can't comment on the facilities as I didnt use them. Check in and check out was easy. Valet parking although busy was good, nice guys. The hotel needs updates, its old and has an 80's vibe, but the room was very clean, had a nice kitchenette and the beds were very comfortable. The hallways, surprisingly smelled good. For what we needed, it was great.

6

Anh

Nov 10, 2025

·

Stayed 2 nights

We had a dance convention this weekend and chose this place to stay because of the reasonable price compared to ones that are near the JW Turnberry (location of the convention). Plus, it was located right on the beach. You must valet when you get here and of course there is a charge for those built into the price of the stay. We understand that since there is no parking lot on premises, they use the lot right next door. They also let you know that it takes about 20 min to get your car so be mindful of the time. Checking in was easy and the staff is super nice. The hotel doesn’t offer much for eating except a pizza place and a small food café, they do have a small shop along with a barbershop on premises. The pool was nice, and they had plenty of towels. The beach is right there after the pool, which was very nice too. Chairs and umbrella were not included in our stay $20/umbrella and $10/1 chair. The room was a little dated and since they have stoves in the room, your neighbor might be cooking and there will be some smells coming from the rooms. The bed was not bad, but not excellent either. Sheets were cleaned but the chairs in the room were ready to fall apart. The thermostat in the room must be from the 60’s because I’ve never seen ones like these before. You might want to turn the fan down since it can be loud. Overall, the stay was not bad and not much you can do about the rooms being so dated.

8

joseph

Sep 30, 2025

·

Stayed 2 nights

Nice place for the price. Ocean front room was nice. Bathroom needed some attention. No ventilation in the bathroom. Toilet was like a rocking chair. AC Tstat was confusing. Could not set temperature. It was either On or Off. Beds were clean and comfortable. It’s an older hotel so there’s that. Only so much you can do other than a remodel. I would definitely stay again. I’m not too picky.

6

Katrina

Jun 27, 2025

·

Stayed 1 night

Property was right on the beach which was awesome especially for the price. The pictures did look better than the actual hotel and the beds weren’t very comfortable. The fact that it was right on the beach was amazing!

10

Lori

Nov 9, 2025

·

Stayed 1 night

Clean room! Very spacious. It had a decent sized refrigerator (not a dorm fridge), a stove top, dishes. It was a mini studio apt. And the price was perfect. It was reasonable for a place right on the beach. It is older & only12 floors- not a highrise. But the history of the place makes up for that. I loved thinking about how the hotel was hear long before all the others and it is still going strong!

4

Malaka

May 5, 2025

·

Stayed 5 nights

View of room was lovely. All amenities were not functioning as in remote, AC, phone and not fixed after three complaints. Water cut in hotel full day. Houskeeping didn’t come for two days. Valet and parking expensive and so slow to pay and receive car. Bell captain not attentive. Reception not competent

10

JACQUELINE

Dec 27, 2024

·

Stayed 1 night

I thought the room was exceptional. It had a full size refrigerator and a jacuzzi bathtub! Comfortable bed and a spa tub, what more could you ask for!

6

Natasha

May 18, 2024

·

Stayed 1 night

This property is at a great location, it’s literally right on the beach. They have been remodeling and it shows. Very nice floors and counters in the kitchenettes. The walls are PAPER THIN, however and it sounds like the loud people walking in the hall @3AM are in your room screaming. We heard the neighbors on both sides of us (even at 3AM). Bathrooms could use new doors as the bottoms look like the original door that was just repainted. The beds are firm and pillows are soft. This is not my 1st stay however noise wise this has been the worst.

8

Matias

Jan 22, 2024

·

Stayed 5 nights

Awesome views from room but problems with air conditioner making strange loud noises that could not be fixed by service, and elevator problems causing crowded elevators. The service elevators were not functioning, consequently, this exacerbated the problem.

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Service

Service feedback is mixed: many praise friendly front-desk staff and occasional quick room moves, while others report rudeness, slow responses, and inconsistent housekeeping or communication.

Related guest reviews

8

Inji

Jun 17, 2025

·

Stayed 6 nights

The location was amazing… We had a few issues with late room cleanup and service so we ended up with two nights with no bedding, change or towels… The staff were OK. They charge you for parking a car if you have one… You do have access to the beach, but you have to pay for Lounges and umbrellas on the beach…

10

Andrew

May 9, 2025

·

Stayed 3 nights

My stay was amazing and the the staff is awesome!! John at the front desk went above and beyond to make things right for us and I would highly recommend!!! Great experience!!

2

Yani

Aug 19, 2025

·

Stayed 2 nights

Don’t waste your money here, most of the staff is rude especially a short mid age lady that works in the cafeteria by the pool. This lady should be fired no questions asked! Worst customer service in my life.

2

Mary

Nov 13, 2024

·

Stayed 1 night

I stayed in room 214 on November 11th the front seat supervisor had a horrible attitude didn’t say much besides asking for my ID, CC and DEPOSIT didn’t greet me nor mentioned anything about our amenities or anything great to know about the hotel when i went in my room there floor had tape all over the entrance i almost fail a couple of times so to the flooring that had a bump I kept calling the front desk for a long time and no one answered nor called me back so i decided to go downstairs and everyone in the front desk area were having a conversation between themselves i waited and to see if anyone can help and they didn’t acknowledge me at all after the 10 minutes i had to called them out and asked them if they can help getting my care ready for me to leave at 4:30 am the next morning and i let Juan know from valet area he called someone in the radio and let a lady know but once i checked out that morning nothing was told to anyone VERY UNPROFESSIONAL PPL NOT THE WAY I WANTED TO BE TREATED AFTER PAYING FULL PRICE OUT OF POCKET

10

David

Mar 23, 2024

·

Stayed 1 night

Whitney on the FD was very friendly and helpful.

4

Ann

Aug 19, 2025

·

Stayed 2 nights

Let’s start here… Front Desk staff are the worse! We got there and didn’t receive what we booked/paid for. George Martinez was very nonchalant and condescending. He walked off and disregarded my concern. He changed his tone once my male friend politely asked him would he let his wife sleep on a rollout while he’s on a bed. This was what Mr. Martinez had suggested that WE do because THEY didn’t provide the 2 Queen sized beds. His attitude was atrocious and unacceptable. They changed our rooms in an attempt to “compensate” but with each change, just got worse. Everyone seemed preoccupied when you asked for help. The only staff we encountered pleasant and professional was a Hispanic young lady with glasses and an Afro-American young man with Locs. The hotel itself needs some work. If you’re the type that’s just looking for somewhere to lay your head and don’t care about anything… this is for you. If you’re a “neat” person…. This isn’t for you. They need work!!!! Well at least the rooms they gave us. 3 elevators and only 1 worked. We were on the 10th floor. The valet parking is a mess!!! But unfortunately you’ll have no choice because there aren’t any other parking options. We didn’t utilize their pool so I can’t comment on that area. It Looked nice but we were so over our stay because it sucked from the moment we realized they didn’t provide the service paid for AND being disrespected by George. You Don’t get a 2nd chance to make a 1st impression. NEVER again!!!!!!!!!

10

Kevin

Jun 12, 2025

·

Stayed 5 nights

Always a pleasant experience, very nice front desk staff and valet workers

4

Eduardo

Jun 20, 2025

·

Stayed 4 nights

I have stayed various times at Marco Polo and never had a bad experience. This time around it was a real nightmere as my family and I travelled for a wedding and tecnically I almost missed it because of the bad judgement of the valet parking group. I came to the lobby to request for my car to be brought and the response was less than welcoming as I was told that since I didnt reqiest the car via the phone it would take from 20 to 30 to get it. I explained the situation that I need it rigjt away as I had to be at the court house to sign as a witness to the wedding. The valet service told me that it wasnt their problem and that they would get to me when it was my turn. As a result my cousins had to ask the judge to delay the ceremony and I had to end up paying a penalty for the delay. Also the following day I requested towels to my room and it took four calls and me having to go to the reception to pick them up. When I got home upon looking at my bill I noticed that I was billed for 3 extra night of valet parking and local taxes.

10

Josefina

Aug 10, 2025

·

Stayed 1 night

From the moment we arrived, our experience at Marco Polo Beach Resort was nothing short of exceptional. We were warmly welcomed by John at the front desk, whose genuine kindness and professionalism immediately set the tone for our stay. He made us feel like valued guests, and that personal touch meant a lot to our family. Our room was spotless and beautifully prepared—and the housekeeping team clearly take great pride in their work. Everything felt fresh, comfortable, and thoughtfully arranged, which made settling in a breeze. Throughout our stay, we enjoyed not only the stunning beachfront location but also the attentive service and relaxing atmosphere that made it feel like a true home away from home. Whether we were lounging by the pool or exploring the area, we always looked forward to returning to the resort’s welcoming embrace. Thank you to the entire Marco Polo team for making our family getaway so special. We’ll definitely be back—and we’ll be recommending this gem to all our friends!

10

Muhammad Fazeel

Jul 20, 2025

·

Stayed 3 nights

We checked in to the hotel and met with a very nice lady Ms. Guilda who helped us checked in with a very beautiful smile and attitude. Will definitely go back stay there.

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Location

Beachfront location is widely praised, with easy beach access and proximity to Aventura Mall and shopping. Some guests note limited walkable dining nearby.

Related guest reviews

10

damaris

Jul 10, 2025

·

Stayed 1 night

Easy access to beach

10

Berluz

Jun 25, 2025

·

Stayed 2 nights

Great location!

10

Michael

Mar 3, 2025

·

Stayed 1 night

If you want a beach and nice pool and reasonable. Good place Aventura Mall is close with good restaurants

8

Shabana

Jan 31, 2025

·

Walkable to resturants

6

Katrina

Jun 27, 2025

·

Stayed 1 night

Property was right on the beach which was awesome especially for the price. The pictures did look better than the actual hotel and the beds weren’t very comfortable. The fact that it was right on the beach was amazing!

10

CARMEM

Oct 29, 2025

·

Stayed 1 night

It’s so amazing location. My preferred beach spot. The accommodation is clean and comfortable. Price is reasonable and close by grocery store, malls and nice restaurants. I recommend to all my friends and clients.

8

Parichit

Dec 25, 2024

·

Stayed 1 night

Location was amazing, Staff was very friendly and helpful. My room view was great as I chose the oceanfront. Pool, Pool side bar and access to beach was perfect. My kids had great fun both in pool and the beach. Dining options were very limited. Pizza i ordered from the cafe was not great as well. Outside street was walkable with kids, so couldn't explore a lot, beach side was fine. Self parking was not available and got to inform 20 minutes prior before leaving for the valet parking. Though room was good but bathrooms were very old, definitely need a renovation. Overall, experience was good.

8

Marina

Feb 14, 2024

·

Stayed 5 nights

It is excellent location, the bed is nice and comfortable. It right on the beach. It is average in all other aspects.

8

Lawrence

Dec 10, 2024

·

Stayed 2 nights

I liked this place . It is a 60s style place and it is a bit dated. The pool is great and the people were super nice. There is no real food option and there is not much near it. Its location is fine. At the north end of Sunny Isles, but there is nothing to walk to. Resort fees and so forth were reasonable and the room was nice with a good view and decor. I’d stay again.

10

Kevin

Aug 14, 2025

·

Stayed 3 nights

located near a lot of good shopping areas, quiet area, not far from the night life either direction. Excellent staff, very accommodating.

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Dining

On-site dining is limited—often a pizza cafe or pool bar—with several reports of closed venues and a minimal breakfast setup; many recommend eating off property. Quality feedback for the pizza spot ranges from average to very good.

Related guest reviews

8

Audrey

Jun 9, 2025

·

Stayed 3 nights

Enjoyed the hotel. A bit outdated, but you can tell they are in the process of upgrading/remodeling. The restaurant under the lobby, Pizza Bianco, is top tier. Amazing food, super convenient and great customer service! 😊🍕

8

Roman

Sep 24, 2023

·

Stayed 4 nights

Seems like hotel is under construction, no restaurants are open, pool was out of service, no water pressure at all in the sink. Beach is right there, good service there

6

Anh

Nov 10, 2025

·

Stayed 2 nights

We had a dance convention this weekend and chose this place to stay because of the reasonable price compared to ones that are near the JW Turnberry (location of the convention). Plus, it was located right on the beach. You must valet when you get here and of course there is a charge for those built into the price of the stay. We understand that since there is no parking lot on premises, they use the lot right next door. They also let you know that it takes about 20 min to get your car so be mindful of the time. Checking in was easy and the staff is super nice. The hotel doesn’t offer much for eating except a pizza place and a small food café, they do have a small shop along with a barbershop on premises. The pool was nice, and they had plenty of towels. The beach is right there after the pool, which was very nice too. Chairs and umbrella were not included in our stay $20/umbrella and $10/1 chair. The room was a little dated and since they have stoves in the room, your neighbor might be cooking and there will be some smells coming from the rooms. The bed was not bad, but not excellent either. Sheets were cleaned but the chairs in the room were ready to fall apart. The thermostat in the room must be from the 60’s because I’ve never seen ones like these before. You might want to turn the fan down since it can be loud. Overall, the stay was not bad and not much you can do about the rooms being so dated.

4

Marcus

Oct 10, 2023

·

Stayed 2 nights

First and foremost, all the employees and valet were nice people. I have no issues there. However, the phone in my room did not work so I couldnt get room service when needed. My son was excited about the pool only to find out that it was closed beyond our stay. The bathroom/ shower is outdated and small. They claim to have "breakfast" but its a very small kiosk stand in the middle of the lobby (and they didnt even have milk!!!!!!). Furthermore, I've never been to a hotel that makes you fill out paperwork just for 3 towels. None of these things were known before checking in. This place is not worth half of what they're charging. And they're only getting away with charging that much because of the beach access. Find another hotel or save your money. This place is VERY misleading.

8

Jennie Lee

Oct 16, 2023

·

Stayed 6 nights

The property is very nice. Was very much bummed about the fact the swimming pools were closed and the restaurant that you could get breakfast from was closed. Valet parking was usually very busy. Staff were friendly.

10

Nadezhda

Nov 26, 2024

·

We recently stayed at Ramada Plaza by Wyndham Marco Polo Beach and enjoyed our stay thoroughly! Loved ocean view room with kitchenette with easy access to beach and pool. Restaurants weren’t fancy but tasty and affordable. Manager Whitney and front desk clerk John were very friendly and accommodating as well as other service employees on the property.

4

Jennifer

Oct 24, 2024

·

Stayed 5 nights

There wasn’t a lot of food options within walking distance and the food at the pool was overpriced and not good. The beach charged for chairs/umbrellas and the room smelled like dog. Staff were all very nice!

8

Lawrence

Dec 10, 2024

·

Stayed 2 nights

I liked this place . It is a 60s style place and it is a bit dated. The pool is great and the people were super nice. There is no real food option and there is not much near it. Its location is fine. At the north end of Sunny Isles, but there is nothing to walk to. Resort fees and so forth were reasonable and the room was nice with a good view and decor. I’d stay again.

8

Wafi

Apr 23, 2025

·

Stayed 5 nights

Ramada was good, the property it self seems a bit outdated, but it is clean. No good restaurant in the hotel but there is a lot in the area with walkable distance. The price was fair if compare it to the hotels in the same street. Not fancy but good enough. I saw some rooms renovated but we got an old one. The staff was friendly.

8

David

May 9, 2025

·

Stayed 5 nights

A great hotel in a perfect location. No self parking but efficient valet parking. The housekeeping was patchy with things missed and room not serviced one day. Nice pool area and a lovely spot for breakfast by the ocean. Overall recommended

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AI-generated summary based on recent guest reviews

Month	Average price
January	$174
February	$186
March	$191
April	$189
May	$152
June	$144
July	$135
August	$103
September	$109
October	$105
November	$124
December	$157

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $147	19 $122
20 $116	21 $93	22 $95	23 $95	24 $103	25 $106	26 $109
27 $95	28 $95	29 $95	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $147	3 $145
4 $124	5 $123	6 $123	7 $124	8 $127	9 $145	10 $144
11 $82	12 $123	13 $126	14 $126	15 $124	16 $144	17 $148
18 $123	19 $129	20 $128	21 $123	22 $123	23 $144	24 $142
25 $124	26 $124	27 $128	28 $124	29 $126	30 $144	31 $145

Ramada Plaza by Wyndham Marco Polo Beach Resort

Prices for Ramada Plaza by Wyndham Marco Polo Beach Resort

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Oceanfront

Room, 2 Queen Beds, Balcony (Partial Ocean View)

Room, 1 King Bed

Deluxe Room, 2 Queen Beds, City View

Room, 2 Queen Beds, Oceanfront (Efficiency)

Deluxe Room, 2 Queen Beds, Kitchenette

Room, 2 Queen Beds

Guest reviews of Ramada Plaza by Wyndham Marco Polo Beach Resort

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Ramada Plaza by Wyndham Marco Polo Beach Resort

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