Lucca Charm

Bra läge i centrum. Bra tillgång till frukost. Dålig kommunikation med ägaren, fick information om att betala skatt kl 23:54 innan avfärd kommande morgon utan att ange summa. Toaletten hörde till bokningen, men var belägen i korridoren. Vet inte om det riktigt framgick i beskrivningen till vårt rum.

The property is not a hotel, it's a B7B with no reception. This was a surprise to us and to another guests visiting. So clearer communication on this might be helpful. Luckily we were let in by another guest and that guest also called the owner who remotely guided us into our room. But if not for them, we would be royally stuck outside with two kids in toe. Proper check in communication beforehand would help if self checkin is expected. After that it was all smooth. The owner was very responsive and helped us with any issues we encountered - like heater needing to be turned on. The property location is amazing and we loved our room. The private bathrooms in some cases were outside the room btw - thankfully ours was not. But I believe this also needs to be communicated clearly, cause we saw the other guests be surprised by this fact.

Excellent location in the middle of the city - everything within a short walk. Room was very clean and comfortable. Would stay there again.

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Camera pulita, letto comodo. Molto positiva la posizione centralissima in città e la disponibilità del gestore nel rispondere alle richieste. Colazione disponibile presso struttura a breve distanza.