Hotel Riu Palace Macao

Name: Hotel Riu Palace Macao
Address: Avenida Estados Unidos, Bávaro, Provincia de La Altagracia, DO
Price range: 377 US$–2537 US$ per night
Rating: 7.8

315 US$

/ noche

Promedio para octubre

Precios para Hotel Riu Palace Macao

Selecciona fechas para ver precios y disponibilidad

315 US$

/ noche

Promedio para octubre

Precios medios mensuales

En Hotel Riu Palace Macao, los precios por noche son de 315 US$ de media en el mes más barato (octubre) y de 800 US$ en el mes más caro (agosto), según los últimos 12 meses.

Precio medio por noche en Hotel Riu Palace Macao por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	445 US$
febrero	714 US$
marzo	539 US$
abril	595 US$
mayo	452 US$
junio	476 US$
julio	799 US$
agosto	800 US$
septiembre	513 US$
octubre	315 US$
noviembre	379 US$
diciembre	471 US$

Más caro: agosto (aprox. 800 US$)

Más barato: octubre (aprox. 315 US$)

Acerca de esta propiedad

Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, una discoteca y un parque acuát...

Servicios

Servicios empresariales

Tendrás una sala de ordenadores, tintorería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.

Comida

Hotel Riu Palace Macao - Adults Only - All Inclusive te ofrece la posibilidad de tomar algo en El Patio, aunque también puedes ir a un bar-cafetería. Relájate con un refresco del bar en la piscina o de uno de los 7 bares con salón.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 476 habitaciones con artículos del minibar gratis y televisión de pantalla plana. Las habitaciones disponen de balcón o patio. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.

Ubicación

Si decides alojarte en Hotel Riu Palace Macao - Adults Only - All Inclusive, te encontrarás en una fantástica zona de Punta Cana (Bávaro) y estarás a menos de cinco minutos en coche de Playa de Arena Gorda y Campo de golf Iberostar.

Qué hay cerca

Parque acuático Splash Water World(0.1 millas)
Playa de Arena Gorda(0.3 millas)
Campo de Golf Punta Blanca(1.4 millas)
Campo de golf Iberostar(1.5 millas)
Club de golf en Cana Bay(2.8 millas)
Playa de Arena Blanca(4.2 millas)
Casino Avalon Princess(4.3 millas)
Club de campo y golf Cocotal(4.3 millas)
Playa Cortecito(4.7 millas)
Playa de Los Corales(6 millas)
Zoológico Manatí Park(6.6 millas)
Rafa Nadal Tennis Center Punta Cana(7.2 millas)
Fun Republic(7.2 millas)
Playa Macao(8.2 millas)
Centro de Convenciones Barceló Bávaro(8.6 millas)
El aeropuerto más práctico para llegar a Hotel Riu Palace Macao - Adults Only - All Inclusive se encuentra en Punta Cana (PUJ-A. Internacional de Punta Cana)(16.1 millas)

Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico

Ubicación

Avenida Estados Unidos, Bávaro, Punta Cana, República Dominicana

Parque acuático Splash Water World (0.1 millas)

Playa de Arena Gorda (0.3 millas)

Campo de Golf Punta Blanca (1.4 millas)

Campo de golf Iberostar (1.5 millas)

Club de golf en Cana Bay (2.8 millas)

Playa de Arena Blanca (4.2 millas)

Opciones de habitación

Suite junior, vistas al patio (Superior, E)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 3

334 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Suite junior, vistas al mar (Elite Club (C) )

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

427 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior (Swim-up, Deluxe Elite Club, U)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

427 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Junior Suite Deluxe Vista Al Mar Elite Club

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

431 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Suite junior, frente al mar (Deluxe Elite Club (U) )

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior, vistas al mar (Swim Up Deluxe Elite Club, B2C-US)

1 Cama Doble Extragrande

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior (Swim-up, Deluxe Elite Club, E)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

427 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior (Superior, B2C-US)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 3

320 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior (Deluxe, L)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 3

427 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Suite junior, vistas al mar (Elite Club (U) )

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

427 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior, frente al mar (Deluxe - Elite Club (B2C-CA))

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior (Swim-Up | Deluxe Elite Club | B2C-CA)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior (Deluxe | B2C-CA)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 3

320 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Suite

1 Cama Doble Extragrande

Capacidad: 2

560 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

Habitación junior doble (Swim-up, Deluxe Elite Club, L)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

427 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

1 Cama Doble Extragrande

Capacidad: 2

569 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

Suite junior (Superior | B2C-CA)

2 Camas Dobles

1 Cama Doble Extragrande

Capacidad: 3

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Suite junior (Superior, U)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 3

334 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

2 Camas Dobles

Capacidad: 3

320 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior, frente al mar (Deluxe | Elite Club | E)

2 Camas Dobles

1 Cama Doble Extragrande

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Swim-Up Junior Suite Deluxe Vista Al Mar Elite Club

1 Cama Doble Extragrande

Capacidad: 2

427 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Suite junior (C)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 3

320 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Suite junior (Superior, L)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 3

334 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Suite junior (Deluxe, B2C-US)

2 Camas Dobles

1 Cama Doble Extragrande

Capacidad: 3

320 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite, vistas al mar (Elite Club | E)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior, vistas al mar (Swim-up Deluxe Elite Club, U)

1 Cama Doble Extragrande

Capacidad: 2

427 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior (Deluxe Elite Club, U)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 3

427 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Suite junior (Swim-up, Deluxe Elite Club, B2C-US)

2 Camas Dobles

1 Cama Doble Extragrande

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior, frente al mar (Deluxe - Elite Club (C) )

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite, vistas al mar (Elite Club (B2C-US))

1 Cama Doble Extragrande

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior (Deluxe Elite Club | B2C-CA)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 3

320 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Suite junior, vistas al mar (Swim-up Deluxe Elite Club, E)

1 Cama Doble Extragrande

Capacidad: 2

427 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior, frente al mar (Deluxe Elite Club (B2C-US))

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite, vistas al mar (Elite Club (U))

1 Cama Doble Extragrande

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior (Deluxe | E)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 3

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite (B2c-Ca)

1 Cama Doble Extragrande

Capacidad: 2

569 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

Suite (B2c-Us)

1 Cama Doble Extragrande

Capacidad: 2

569 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior (Superior | C)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 3

334 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Suite, vistas al mar (Elite Club (L))

1 Cama Doble Extragrande

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior (Swim-Up | Deluxe Elite Club | C)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

427 ft²

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior, frente al mar (Deluxe Elite Club (L) )

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite junior, vistas al mar (Elite Club | B2C-CA)

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Suite, vistas al mar (Elite Club (C))

1 Cama Doble Extragrande

Capacidad: 2

Balcón o terraza

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

7.8

Bueno

Basado en 1274 comentarios verificados

¿Quién se queda aquí?

Trabajo

Pareja

70%

Familia

13%

Grupo

13%

Solo/a

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En Riu Palace Macao - Solo Adultos - Todo Incluido, los viajeros elogian constantemente a su personal amable, el animado entretenimiento y el fácil acceso a la playa, al tiempo que informan sobre experiencias mixtas con la calidad de la comida, el clima de las habitaciones y problemas ocasionales de mantenimiento o limpieza en algunas áreas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

Entre los puntos destacados se incluyen varias piscinas con bar en la piscina y acceso directo a la playa, aunque se menciona la presencia de algas y que el agua de la piscina está cálida o a veces turbia. Las habitaciones son generalmente cómodas y modernas, pero varias reseñas mencionan la humedad, olores a humedad, plagas y aire acondicionado inconsistente; algunas también mencionan Wi-Fi o problemas con la televisión. La oferta gastronómica ofrece mucha variedad para muchos, pero otros encontraron que los restaurantes especializados son promedio, las opciones nocturnas limitadas y algunos informaron sobre molestias estomacales. Espere una estancia social frente a la playa con variabilidad en la consistencia.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Entre los aspectos destacados se incluyen varias piscinas (una con bar en la piscina), acceso a la playa, espectáculos y fiestas nocturnas, y acceso a las instalaciones cercanas de RIU; también hay un spa/jacuzzi con reserva y un pequeño casino junto al hotel. Los inconvenientes recurrentes son el agua de la piscina cálida o turbia, las algas en la playa, cortes de energía ocasionales y ascensores limitados.

Reseñas de huéspedes relacionadas

Tammy L.

18 ago 2025

Se alojó 4 noches

The resort was beautiful, the pool water was warm like bath water, so it was not refreshing, and could have been cleaned better. The beach area was gorgeous, sadly though the seaweed took away the enjoyment of the beach.

Selcuk

23 jun 2025

Se alojó 6 noches

Nice place with decent to good food. Daytime burgers and hot dogs should be made fresh for better taste. Restaurants were good with friendly service and available choices. Bar staff were hit or miss and room cleaning service randomly showed up at all times of day. Noelvis at the bar could be rude at times, most everyone else provided good service. Some of the staff didn't speak any English. The beach area was nice but the beach itself was terrible. Murky and wavey waters full of seaweed. Mountains of seaweed. Overall a decent place to stay but I wouldn't put it at the top of my list.

Tywan

15 sept 2025

Se alojó 8 noches

Power outages seem to be the norm at this location…experienced about 4 during my stay even during check in. Music while relaxing at the pool was only during an event and not consistent. During check out, staff did not seem to understand my request for transportation which was prepaid.

Stacy Murchison

27 oct 2025

Se alojó 5 noches

Clean room/property. Didn’t like that you had to make a reservation for the jacuzzi. It was in a separate area in the Wellness Center/Spa. Would have been nice if there was jacuzzi by the pools. Casio only opened during certain time period.

John Robert Lancaster

21 ago 2025

Se alojó 4 noches

Scenary was excellent, really enjoyed the swim up bars

Bruce

5 feb 2025

Se alojó 7 noches

Didn’t like the lack of elevators and the amount of walking and stairs to get to your room.

Bamidele

26 may 2025

Se alojó 7 noches

The hotel stay was very enjoyable, and the staff was very courteous and customer-oriented! The evening entertainments were well done and guest engaging. The restaurants are well spread out within the property, but when it rains, it's a bit difficult to get to some of them without getting wet. A covered access to the restaurants should be installed for bad weather days.

Katherine Shantrese

19 oct 2025

Se alojó 4 noches

Swim up bar pool is not sanitary

Ana

23 sept 2025

Se alojó 5 noches

Beautiful place, the aesthetics are so nice, modern and neutral colors. The rooms amazing, but be aware if you leave the balcony door open the AC shuts off, and every time you open the door it shuts off, which made the suite a bit warm at times. Everything clean, the only thing I could complain about are the pools were too warm to get in, all of them, I wish they were cool and they seemed full of oil, muggy color (the water). The beach was full of seaweed so couldn't get in, but that's nature. The food in the Buffet "El Patio" was amazing, better than the actual restaurants they had. They had shows/entertainment for you every day and night which was nice, gives you something to do. They offer exclusions right there (to buy) . Looks like we went at off peak season because it wasn't full at all, and the lounge and pool area were never full at capacity.

Terrence

23 jul 2025

Se alojó 7 noches

RIU Macao was a perfect property for couples without kids - not so large you get lost but big enough to have nice amenities. Food was better than average for RIUs and service was outstanding. The nightly shows were a little below expectations from other RIUs, but staff was very nice and helpful.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes encontraron las habitaciones y los terrenos limpios, pero la retroalimentación es inconsistente: se mencionan repetidamente olores a humedad, ropa de cama húmeda, moho y plagas (hormigas/cucarachas), además de agua de piscina turbia ocasional.

Reseñas de huéspedes relacionadas

Abigail Dawn

15 oct 2025

Se alojó 8 noches

Staff was all kind and attentive and food was better than most other all inclusives we have stayed at. However, non-potable water out of sinks, and upset stomachs all week from either food or bar drinks was terrible. Property was not well maintained. Mold on walls specifically the wall bed was on through wallpaper, mold in shower, and musty in room all week. Our bedding felt wet all week.(even with damp rid bags) Smoking anywhere on property is not normal at any other resorts we have been at. Only in designated areas. This was not nice for us non smokers as people were smoking everywhere. There was a marijuana smell the whole week around the property. Large cockroach in Cubana bar which ruined the vibe for the evening we wanted to spend in there. Would not return to this resort.

Kristin

22 oct 2025

Se alojó 5 noches

We got food poisoning while we were there. The pool with the bar there had a film sitting on top of the water. They came and cleaned are room took our dirty wash clothes and didn’t give new ones. They took our pillow cases and didn’t give us new ones. Food wasn’t good. Some of the staff was rude.

Koren

25 nov 2025

Se alojó 5 noches

Staff is AMAZING!!! Property was clean, well maintained. Food was good.

shequeila

8 nov 2025

Se alojó 4 noches

Beware! The rooms have roaches! It’s odd that sites purport this property as five stars. It is an old property that doesn’t appear to have been updated in decades. The showers are old and have worms and roaches coming up through the drain. And there was an awful sewage smell in the rooms. Depending on which staff member you engaged with, you were treated with kindness or annoyance, which made for a pretty inconsistent over-all service experience. The only good thing about this location is the spa. The services were great and the therapists were amazing.

Dynasty

9 oct 2025

Se alojó 4 noches

From check in to check out it wasnt a good experience, room smelled like mold and mildew. called the front desk 4 times for them to come fix it. First time they sprayed some then left. second time they sprayed something that was so strong like a bleach smell it made me gag. I had to continue to call the front desk because in the living room area separate from the room felt like the heater was on. It was so hot. The whole point of my upgrading the room to get the separate living room area so when my husband is sleep I can still get some work done and that couldn’t happen with it being extra hot in there. After the fourth time calling them coming twice and trying to fix it they moved our room. We moved from the 3rd to the 1st floor. Room smelled okay but the toilet was running and wouldn’t flush. So we called. Mind you this move was at 230AM. they sent maintenance to come fix it and he came and worked about 40 mins advised he would be back. About 45 mins passed and called the front desk back they advised he left for the night. We were so confused bc he said he would be right back. Communication is very poor there too. So their solution was to not use the restroom for 3-4 hours until he returned or we can move rooms back to the 3rd floor. So we moved rooms again around 4AM. It was so exhausting and tiring. I even asked many times to down grade the room so we could be on the first floor and they act like they didn’t have it available. We were so over it at this point. No compensa

Jessica

13 sept 2025

Se alojó 4 noches

My room was dirty and had mold. Meals at the buffet was the exact same everyday and that was very disappointing. I stayed in the “elite club” area and received a sparkling wine as a gift. The metal cap was rusty and the cork had mold. Got a replacement and it had mold as well. Room wasn’t cleaned properly even had a spider in the corner of my bathroom floor behind the door. I requested a room change but one wasn’t available as I had a swim up room. Bathroom sink doesn’t drain properly reported it, nobody came and fixed it. The area I was staying in hallway was dirty. My room door itself had mold spores on it and the walls and headboard area also has sign of mold. The coffee machine area was dirty and the cord for the coffee machine has mold. I killed a mosquito on the night stand and they came and “cleaned” the mosquito and the blood was still there.

Tammy

18 nov 2025

Se alojó 7 noches

Clean and great service.

Tyshia

25 sept 2024

Se alojó 4 noches

There was a horrible smell on the second floor

jameela

13 oct 2025

Se alojó 3 noches

there were roaches in my room, it smelled like mildew. the ceiling was leaking and house keeping stopped coming to clean the room.

Alicica

13 sept 2025

Se alojó 3 noches

Everything about this resort was wonderful!! Except for cleanliness of my room upon check in!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente cómodas y modernas, con opciones como Elite Club y suites con acceso directo a la piscina y un buen aislamiento acústico. Las quejas comunes incluyen la humedad y el aire acondicionado débil, olores a humedad y problemas ocasionales con la televisión, el Wi-Fi, los enchufes o la ducha.

Reseñas de huéspedes relacionadas

Shelly

30 nov 2025

Se alojó 6 noches

This is a wonderful property, very well kept. Mid to older crowd, staff was great, swim up bar was fun. Excellent bar staff. Great choice of restaurants. Elite Club was well worth it, beautiful views. Even with the loud music right underneath our room, we sat out and watched all of the dancing from our balcony, when we went in the room it was completely quiet. Very sound proof. Beach was perfect, plenty of activities if you want. One of my favorite Riu’s for sure!

Ayanna

12 oct 2025

Se alojó 3 noches

I love the private pool attached to our room. I also like that we are elite members that come with many benefits.

Magic

23 nov 2025

Se alojó 5 noches

Only thing need was upgrade on tv in my room..other than that no complaints

Jeral

16 jul 2025

Se alojó 5 noches

The property is very clean and saff were amazing. They are constantly cleaning all areas the entire day. The Food was good with the exception of the Steakhouse. Steak wasn't tender or season. I had to chew It for a long time and still could not swallow the meat.The Elite dinner was great so was the buffet food and options of food to eat. Dislike - Temperature in my room was a little warm for me. The speed on the celing fan wasn't very high so it didn't help much. A good celing fan would have helped or the temp on the AC need to be lower n July. Finally, I had a late check out until 1:00 PM with my Elite reservation however the room key did not work any more afer 12:00pm. My husband and I went ate breafast and couldn't get back in the room. We went to the front desk 3 times. Derrick kept giving us the same key card. The 4th time I told him we need to get our luggage out of the room and he said it''s now 12:52 and time to check out. It was very upsetting as he knew we had been walking back and forth trying to get in our room and the key wasn't working. Finally I told him he need to send someone with us so we could get our things before we miss our flight. Other then this the rest of the staff were amazing. Entertainment was good and excersion can be caught from the beach.

Joel

26 oct 2025

Se alojó 3 noches

We had two blackouts and major concerns in our room 6103, issues with outlets to charge our cellphones, and water coming out the bathtubs and sinks, please helps us out to file a complaint and get some compensation for what we went through in our honeymoon.

Dynasty

9 oct 2025

Se alojó 4 noches

DAYMARA

20 sept 2025

Se alojó 6 noches

Bueno en realidad el aire de las habitaciones son malísimas no enfrían después de las 12 de la noche . La diversión en el hotel muy aburrida la verdad no creo q regresaría a mi personalmente me tuvieron q ir a chequear el aire tres veces y las personas q me encontraba en el pasillo o el elevador me decían lo mismo q el aire no enfriaba gracias

Michael

28 jun 2025

Se alojó 6 noches

The room was extremely moist but clean overall. Front desk staff was at times, a bit rude and not helpful, but it depended on who was on duty.

Daphnie

6 ago 2025

Se alojó 5 noches

The resort was beautiful , just wish they would have more variety when it comes to food and the internet was very slow but overall I enjoyed my vacation and would come back

Michael

19 mar 2025

Se alojó 4 noches

Staff was very friendly although some did not understand English well. Food was average but did not consider folks with dietary needs, however you could always find something to eat. Asian and Italian specialty restaurants were excellent. Steakhouse was below average. Our room was freezing the first night and after having temperature adjusted it was damp for the rest of the stay. Pool and beach availability was very good. Overall a good experience and would recommend the resort.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente elogiado por ser amable y atento, con detalles agradables para cumpleaños y servicio en la playa. Sin embargo, varios huéspedes informaron sobre interacciones poco útiles o groseras en la recepción, respuestas lentas o inconsistentes, barreras lingüísticas y problemas para coordinar el transporte o los cambios de habitación.

Reseñas de huéspedes relacionadas

Stacie

31 mar 2025

Se alojó 6 noches

The lobby staff could have been more welcoming. Seemed like we were an inconvenience to them. The pool area was beautiful but the staff could have been friendlier also. The buffet staff was very nice and welcoming unlike the rest of the staff. TheThe food was mediocre at best. My husband and I did not enjoy the steakhouse at all. The last night of our stay, we had no water in the shower. The last morning of our stay there was no hot water.

Keisha

31 oct 2025

Se alojó 3 noches

Some members of the staff were very attentive and courteous, while others were not as responsive. Upon arrival, there was no bellman available to assist with my luggage, which was disappointing. I also experienced multiple issues with my room during my stay, including repeated problems with the Wi-Fi, television, and room safe. On several occasions, I was asked to come downstairs to resolve issues rather than having someone come to my room to assist, which was inconvenient. At one point, I was locked out of my safe and informed that I would need to wait until 6:00 a.m. for assistance. When I explained that my medication was inside, help was finally provided. The food at the restaurants was satisfactory, though not exceptional, and the room service meals were unfortunately poor in quality. On a positive note, I thoroughly enjoyed the pool area and met many pleasant guests during my stay. However, I was very uncomfortable that the room lacked a security latch on the door, especially considering that several hotel staff members entered the room during my stay. This made me feel unsafe and detracted from the overall experience.

Maria

7 nov 2025

Se alojó 4 noches

Spectacular hotel! I especially loved the hospitality of the staff; they do their best to make you feel welcome. The food was delicious and varied, the beach is beautiful, and the rooms were very comfortable and clean. The entertainment was great too—I couldn't ask for more. I had everything I needed during my stay; I felt like a queen. Thank you to everyone, especially Marcos in the buffet area and Eliezer and Idaury in the entertainment area. I'll be back soon!

JEAN

4 feb 2025

Se alojó 3 noches

Had a great time at RIU Palace Macao. Friendly and attentive staff. The food was great at Krystal restaurant and the nightly entertainment was fun. I was happily surprised that they decorated our room for my wife’s birthday and they went out of their way to make her feel special. We would definitely be returning.

Ondrea

21 oct 2025

Se alojó 5 noches

My husband and I enjoyed our stay. Staff was awesome! Zaccarias from the front desk was super helpful at check in. We would would definitely go back.

Roy

11 ene 2025

Se alojó 5 noches

I purchased an Elite room thru Expedia but was checked into an inferior room which costs much less with no explanation from the staff. Only when I was taken to the assigned room did I discover that fact. I went to the front desk and asked to speak to the manager, Ceseare who agreed to provide the correct room the following day which he did. He also agreed to process a refund to Expedia for the night stayed. That has not happened yet after two weeks. I emailed the hotel but have not received a response yet. The service at the resort was very good and my wife and I really enjoyed the Elite dining experiences at three of the restaurants. The swim pool was beautiful and my wife loved it. Since they had other pools I didn’t think it was necessary to have the small pool at an extra $150/night. But it made her happy. Lots of drinks and food and top shelf liquor in our room. Love the hotel. I just want the refund promised.

Christina

29 may 2024

Se alojó 6 noches

The staff was all very nice with the exception of the gentleman in Destination Services he was very rude.

Shannon

24 sept 2025

Se alojó 7 noches

We arrived and had a cold reception.

Daniel P

8 nov 2025

Se alojó 6 noches

Hotel staff were great except for people at front desk You would think since they set the first impression there customer service would set the bar but that was not the case very rude and didn't want to answer questions. The rest of staff waiters house keeper everyone was top notch.

Cheryl

9 oct 2025

Se alojó 7 noches

We went for my 70th birthday they really surprised me. It was very memorable thanks to a wonderful gentleman at the buffet don't know his full name he said call him Dog which was first part of his name. He is an outstanding person he acknowledged us everytime he saw us. Everyone was very helpful and professional. Thank you Riu Palace Macao

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Escénica ubicación frente a la playa con fácil acceso a senderos y resorts RIU hermanos; las vistas son un punto destacado. Varias reseñas mencionan las algas y los vendedores ambulantes en la playa.

Reseñas de huéspedes relacionadas

Tammy L.

18 ago 2025

Se alojó 4 noches

Selcuk

23 jun 2025

Se alojó 6 noches

Carl Lewis

21 abr 2025

Se alojó 3 noches

Stayed at RIU Palace Macao with my girlfriend from 4/13-4/16….. had a great time…..the room and facilities were very clean….the staff always very friendly with good vibes….drinks and food were better than expected for an all inclusive….pools not too crowded, clean, and laid back….beach was gorgeous! with peddlers trying to sell you stuff as to be expected in the islands but all very nice ….would absolutely go there again!

Crystal

19 jun 2025

Se alojó 5 noches

Overall, our stay was very nice. We liked that there were many options for restaurants. The Asian restaurant was by far the best - their food & customer service was exceptional. We really liked all the amenities that were available. The beach was beautiful. Rooms were clean. The biggest issue we had was the fact that the staff is not very friendly. This was the majority of the staff. We did encounter a few individuals that were very nice and attentive. The other people made us feel as if we were a burden. We have stayed at other riu hotels in Mexico multiple times and have absolutely enjoyed our stays with them. We were expecting that type of service at this location.

Trinidad

10 dic 2024

Se alojó 7 noches

10/10 , beach and resort were amazing

Albert

11 may 2025

Se alojó 5 noches

Easy beach access, lots of walking trails to shops and other resorts with our wrists bands with could access All other bars and restaurants.

Kamlesh Dinkerrai

25 dic 2024

Se alojó 5 noches

gated property with security at the gate

Deborah

19 oct 2025

Se alojó 7 noches

Gorgeous beachfront

Stacey

13 dic 2024

Se alojó 7 noches

This is our second time here as we love it. The staff could not be nicer or more helpful. My mom loves it as it is not “huge” and everything apart from your room is on one level. The beach is amazing! Will be coming back

Rashika

15 sept 2024

Se alojó 3 noches

Riu Macao In Punta Cana was amazing I loved the different food options. Riu also has 4 different resorts you can walk to and eat and drink at the restaurants on other resorts in Punta Cana. Beautiful view close to the beach also they have swim up bars on the resorts.I will definitely be back to visit again soon.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La variedad del buffet y algunos restaurantes especializados reciben elogios, y las bebidas están disponibles fácilmente. Otros encontraron la comida repetitiva o promedio, las opciones nocturnas limitadas, los cócteles inconsistentes o diluidos, y varios críticos informaron sobre molestias estomacales o intoxicación alimentaria; las opciones vegetarianas/veganas son limitadas.

Reseñas de huéspedes relacionadas

Sara

20 sept 2025

Se alojó 5 noches

We completely enjoyed our stay at Riu Palace Macao! The beach is beautiful, pools had plenty of space and food was delicious. We did a snorkeling trip and there were so many other trips offered. I would love to see a Dominican themed restaurant and it would be nice if the bars offered small snacks (chips, nuts, just things to snack on). But 10/10 trip for us.

Cassandra Nancy

29 may 2025

Se alojó 7 noches

Amazing trip overall, great food, Asian restaurant was our favourite! Good drinks, friendly staff and Beautiful property!! All amenities are close by and the beach is not far at all either! So much to do here and great that you can access the other Riu properties as well. We will definitely be back, the staff here go above and beyond!

Tanya

28 ago 2025

Se alojó 7 noches

The drinks and food sucked and were made poorly, the service wasn’t great either. There were a small handful of employees that were kind and did have good service. The entertainment by the pool lacked and 90% of the music played is in Spanish. Would have been better if it was a little more mixed. The property was clean and maintained nicely. Overall I wouldn’t ever go back.

Valentin Jacob Pangilinan

10 jul 2025

Se alojó 6 noches

Property looks decent. Pools were not as clean as they should be. Food is 2/10 (Not vegan or vegetarian friendly). Entertainers were great. Be cautious with the consumption of water that is not from the water bottle. Experienced food poisoning.

Gregory Oliver

22 ago 2025

Se alojó 4 noches

Very disappointed. Will not be back. Food was horrible, other than the Japanese restaurant was very good. Most of the staff was rude. Rooms smelled mildewy. Rooms and facility was clean .

Joeanna

29 ago 2024

Se alojó 5 noches

Thr food at that resort made my whole family sick. It was 6 of us there. On the last night of our stay we ate a a restaurant called Krystal and that was the best food we had all week.

Tammy

28 may 2024

Se alojó 8 noches

Staff was exceptional! The only issue we had was no food after 930pm except for the bar with nasty food with flies flying and landing on the food. Not appetizing!

steve

30 nov 2025

Se alojó 5 noches

Clean and thr food and staff were excellent

Michael

19 mar 2025

Se alojó 4 noches

Taylor

16 nov 2025

Se alojó 4 noches

The food was not good.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Wagner

29 jun 2026

Se alojó 6 noches

Realmente la pasamos muy bien en el hotel Riu palace Macao, reservando en este hotel teníamos acceso a visitar otros hoteles como el Riu palace bambú, el Riu punta cana que me gustö mucho también, quiero resaltar en el Riu punta cana la atención de David en el bar de la piscina, muy muy buena su atención en particular, todos perfectamente en la atención es la realidad, visitamos también el Riu palace bávaro un hotel extremadamente bello y demasiado acogedor su personal también buenísima atención, fueron unas vacaciones perfectas lo recomiendo al 100 % el personal del riu palace Macao super atentos y buenísimo servicio todo el tiempo, lo único que me falló a la hora de irnos fue el transporte privado que habíamos rentado que debían recogernos a las 7:40 AM y a las 8:05 AM no habían llegado tuve q pagarle a otra persona para q me llevara al aeropuerto porq iba a perder el vuelo, eso fue lo único malo pero eso no tiene q ver con las instalaciones del hotel muy bueno todo muchas gracias por una perfecta y acogedora estancia, bendiciones

Dayli

26 jun 2026

Se alojó 4 noches

Pocas actividades muy aburrido

Ashley

25 jun 2026

Se alojó 4 noches

Deben hacerle un bar a la pscina principal y sería más top

Rafael ivan navejas

4 jun 2026

Se alojó 4 noches

Check in facil sin problema, cuarto limpio, instalaciones bien mantenidas, lo unico que no nos gusto fue el trato de los trabajadores de los restaurantes de "especialidad", varias veces nos toco llegar primero y atendian primero a los anglosajones al igual que el trato ya estando adentro. Dos de ellos siendo el krystal y volare. Esto contrario al trato que recivimos en el club cubano, 10/10. En total le doy un 6.5 a esta estancia balanceando precio y calidad.

Marianny

21 may 2026

Se alojó 2 noches

1A el personal y muy muy atentos. La comida pueden mejorar, los Mac and cheese con muy buenos pero el buffet no fue muy rico no!

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:00

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

octubre 2026

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $377	16 $1397	17 $1046
18 $749	19 $691	20 $727	21 $762	22 $533	23 $533	24 $533
25 $500	26 $699	27 $932	28 $932	29 $1018	30 $1111	31 $877

noviembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

Los huéspedes recibirán un correo electrónico 2 semanas antes de su llegada con las instrucciones para el registro de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Este establecimiento no permite los cambios de nombre en las reservas. El nombre de la reserva debe coincidir con el nombre del huésped que se registra y se hospeda en el alojamiento. Se requiere un documento de identidad con foto. Cuando una reserva de habitación incluye un traslado de ida y vuelta al aeropuerto sin cargo, es fundamental responder al mensaje del proveedor para organizar el servicio de transporte.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
La edad mínima para realizar el registro de entrada durante las vacaciones de primavera es de 21 años.
El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
Parte del agua se reutiliza mediante un sistema de reciclaje de aguas grises
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y botiquín de primeros auxilios.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.

No se aceptan huéspedes de menos de 18 años en este alojamiento sólo para adultos.
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Este alojamiento no acepta mascotas ni perros guía.

Datos del negocio

Número de registro de la propiedad 1997

DO	LU	MA	MI	JU	VI	SA
1 $642	2 $642	3 $642	4	5	6	7
8 $1082	9 $1066	10 $2485	11 $2537	12 $2503	13 $2452	14 $1941
15 $1061	16 $1379	17 $2281	18 $2254	19 $2249	20 $2013	21 $1284
22 $963	23 $977	24 $1341	25 $1862	26 $1879	27 $1873	28 $1898
29 $1433	30 $1083