Palais Sheherazade & Spa
160 USD
a notte
Media per settembre
Prezzi per Palais Sheherazade & Spa
Seleziona le date per controllare prezzi e disponibilità
160 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Palais Sheherazade & Spa, il prezzo per notte è in media di 144 USD nel mese più economico (luglio) e di 178 USD nel mese più caro (ottobre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 150 USD |
| febbraio | 164 USD |
| marzo | 151 USD |
| aprile | 152 USD |
| maggio | 148 USD |
| giugno | 149 USD |
| luglio | 144 USD |
| agosto | 145 USD |
| settembre | 160 USD |
| ottobre | 178 USD |
| novembre | 152 USD |
| dicembre | 152 USD |
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set · 160 USD
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Prezzo più alto: ottobre (circa 178 USD)
Prezzo più basso: luglio (circa 144 USD)
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Scegli dall'ampia selezione di servizi ricreativi, che includono una piscina all'aperto, una piscina coperta e un ...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Scegli dall'ampia selezione di servizi ricreativi, che includono una piscina all'aperto, una piscina coperta e un bagno turco. In questo riad potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e un salone di parrucchiere.
Servizi per le aziende
Potrai usufruire di accesso gratuito a Internet via cavo, una postazione PC e un pratico servizio di lavanderia e lavaggio a secco. È possibile usufruire di una navetta da e per l'aeroporto e un servizio navetta dalla stazione pagando un supplemento.
Ristorazione
Puoi gustare gustose specialità da Gastronomique marocain, uno dei 2 ristoranti ristoranti presso un riad, specializzato in cucina marocchina; oppure, resta in stanza e approfittarne per rilassarti, visto che c'è un servizio in camera con orario limitato. Altrimenti puoi assaggiare gli stuzzichini preparati al bar/caffetteria. Rilassati con il tuo drink preferito presso un bar/lounge e un bar a bordo piscina. La colazione continentale viene servita gratuitamente tutti i giorni dalle ore 08:00 alle ore 11:00.
Camere
Rilassati in una delle 24 camere della struttura, complete di minibar e TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di combinazione doccia/vasca, set di cortesia firmati e bidet. I comfort includono telefoni, casseforti e acqua minerale gratuita.
Posizione
Palais Sheherazade & Spa di Fès (Fes El Bali) si trova letteralmente a pochi passi da Palazzo Glaoui e 6 minuti a piedi da Fondazione Kassr Annoujoum Ducci. Questo riad di lusso dista 1,1 km da Parc Jnane Sbile e 1,4 km da Museo di Der Batha.
Nelle vicinanze
Palazzo Glaoui(0.2 miglia)
Fondazione Kassr Annoujoum Ducci(0.3 miglia)
Museo di Der Batha(0.3 miglia)
Orologio ad Acqua(0.4 miglia)
Madrasa Bou Inania(0.4 miglia)
Porta Blu(0.4 miglia)
Conceria Sidi Moussa(0.5 miglia)
Galleria d'Arte Talisman(0.5 miglia)
Moschea Chrabliyine(0.5 miglia)
Funduq Kaat Smen(0.5 miglia)
Piazza Nejjarine(0.6 miglia)
Piazza Bou Jeloud(0.6 miglia)
Funduq al-Najjarin(0.6 miglia)
Souk dell'Henné(0.6 miglia)
Parc Jnane Sbile(0.6 miglia)
L'aeroporto più comodo per raggiungere Palais Sheherazade & Spa è Fès (FEZ-Saiss)(10.3 miglia)
Servizio lavanderia
Personale multilingue
Cassetta di sicurezza
Giardino
Salone
Bagno turco
Posizione
23 Arsat Beniss Douh, Medina, El Ayoun, Fès, Fès, Marocco
Palazzo Glaoui (0.2 miglia)
Fondazione Kassr Annoujoum Ducci (0.3 miglia)
Museo di Der Batha (0.3 miglia)
Orologio ad Acqua (0.4 miglia)
Madrasa Bou Inania (0.4 miglia)
Porta Blu (0.4 miglia)
Opzioni camera
11
Suite (Ambassador)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
592 ft²
Aria condizionataWi-Fi (gratuito)Soggiorno separato
4
Suite (Vizir)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
753 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
6
Suite Senior
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
484 ft²
Aria condizionataWi-Fi (gratuito)Soggiorno separato
6
Suite Junior
Dettagli della camera
1 Letto Matrimoniale Alla Francese
Posti letto: 2
323 ft²
Aria condizionataWi-Fi (gratuito)Vasca da bagno
8
Suite Royal
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
1022 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti su Palais Sheherazade & Spa
7.5
Buono
Sulla base di 193 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
5%
In coppia
43%
Famiglia
28%
Gruppo
20%
In solitaria
2%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Le recensioni relative a Palais Sheherazade & Spa evidenziano una splendida proprietà storica con un'atmosfera memorabile e una posizione comoda vicino alla medina, ma anche frequenti lamentele riguardo alla scarsa manutenzione, problemi di pulizia e personale insufficiente che lascia inattive diverse parti dell'hotel.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Le recensioni relative a Palais Sheherazade & Spa evidenziano una splendida proprietà storica con un'atmosfera memorabile e una posizione comoda vicino alla medina, ma anche frequenti lamentele riguardo alla scarsa manutenzione, problemi di pulizia e personale insufficiente che lascia inattive diverse parti dell'hotel.
Le camere sono spesso descritte come datate e con impianti rotti, acqua calda poco affidabile o disponibile solo in orari stabiliti, odori sgradevoli e servizi limitati, sebbene alcuni ospiti notino la spaziosità e l'arredamento curato. Il feedback sul servizio varia dal personale caloroso e attento a segnalazioni di reception chiusa, trasferimenti aeroportuali mancanti, risposte lente e difficoltà a ricevere assistenza durante la notte. I servizi come la spa e le piscine sono ripetutamente citati come chiusi, sporchi o troppo freddi da diversi recensori, mentre alcuni lodano la colazione o i pasti. Ci si può aspettare un'architettura bellissima, ma standard e affidabilità inconsistenti.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Molte recensioni segnalano strutture trascurate, con aree spa e piscine chiuse o sporche, e trasferimenti aeroportuali non forniti; pochi ospiti hanno apprezzato l'atmosfera storica e le piscine. La manutenzione generale è carente.
Recensioni degli ospiti correlate
6
YADYRA
6 gen 2023
·
Soggiorno di 19.361 notti
La gente que atiende es demasiado amable, pero lamentablemente la propiedad no está en las mejores condiciones, sus instalaciones están un poco deterioradas , falta mantenimiento , la cama es terrible , lo normal para hacer una cama king es que los hoteles juntan dos camas pero siempre con el debido protector y todo lo necesario para que sea cómoda y no se sienta la unión , pero acá no, así que dormir con un hueco en la mitad , el tv no servia , se debe programar el agua caliente porque no es 24 horas y el desayuno porque empieza a partir de las 8, tampoco te dan opción para comer , es lo que hay y lo que sirven y listo . Considero que para el costo no se reciben los beneficios que se deberían . La ubicación tampoco es la idónea y está bastante fea la calle para llegar , la piscina es decorativa ya que el agua es helada y encima está muy deteriorada . El minibar no tenía ni agua. Definitivamente aunque repito la gente es muy amable , no me gusto . Expedía no debería ofrecer esta propiedad como 5 estrellas .
La gente que atiende es demasiado amable, pero lamentablemente la propiedad no está en las mejores condiciones, sus instalaciones están un poco deterioradas , falta mantenimiento , la cama es terrible , lo normal para hacer una cama king es que los hoteles juntan dos camas pero siempre con el debido protector y todo lo necesario para que sea cómoda y no se sienta la unión , pero acá no, así que dormir con un hueco en la mitad , el tv no servia , se debe programar el agua caliente porque no es 24 horas y el desayuno porque empieza a partir de las 8, tampoco te dan opción para comer , es lo que hay y lo que sirven y listo . Considero que para el costo no se reciben los beneficios que se deberían . La ubicación tampoco es la idónea y está bastante fea la calle para llegar , la piscina es decorativa ya que el agua es helada y encima está muy deteriorada . El minibar no tenía ni agua. Definitivamente aunque repito la gente es muy amable , no me gusto . Expedía no debería ofrecer esta propiedad como 5 estrellas .
2
Christian
28 mar 2023
·
Soggiorno di 3 notti
Ich habe wegen dem Spa das Riad gebucht. Als sich um 23.00 Uhr herausstellte, dass das Spa nicht funktioniert habe ich am nächsten Tag Samstag wieder aus gecheckt!!!! Verlange das Geld zurück. Schmutzig war es auch!!!!!
Ich habe wegen dem Spa das Riad gebucht. Als sich um 23.00 Uhr herausstellte, dass das Spa nicht funktioniert habe ich am nächsten Tag Samstag wieder aus gecheckt!!!! Verlange das Geld zurück. Schmutzig war es auch!!!!!
6
Alanna
1 ott 2022
·
Soggiorno di 2 notti
Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
8
Mursheda
15 giu 2024
·
Soggiorno di 2 notti
The entrance is deceiving. The riad is huge once inside and truly does look like a palace. The decor is beautiful and the rooms are spacious. The breakfast was lovely and it is somewhere I would consider staying again. However I’m not sure if the riad was just opening up for the season or if there is some other reason but it seemed we were the only ones at the riad. A lot of the areas (spas, terraces etc) looked like they haven’t been functioning for a very long time. The indoor swimming pool was freezing although that didn’t stop my daughter having a dip. The rooms were overall clean but I think the taps, showers, bath etc need some tlc. Again, they look like they haven’t been touched in months. This riad has so much potential to be great. Just needs a little bit of maintenance.
The entrance is deceiving. The riad is huge once inside and truly does look like a palace. The decor is beautiful and the rooms are spacious. The breakfast was lovely and it is somewhere I would consider staying again. However I’m not sure if the riad was just opening up for the season or if there is some other reason but it seemed we were the only ones at the riad. A lot of the areas (spas, terraces etc) looked like they haven’t been functioning for a very long time. The indoor swimming pool was freezing although that didn’t stop my daughter having a dip. The rooms were overall clean but I think the taps, showers, bath etc need some tlc. Again, they look like they haven’t been touched in months. This riad has so much potential to be great. Just needs a little bit of maintenance.
2
Adrien
26 mar 2024
·
Soggiorno di 3 notti
This is not a palace! From the moment we entered what seemed like an abandoned hotel we knew something was off. There were no other customers and no one at the reception to welcome us. The people didn't seem to know what they were doing, zero service for a 5-star hotel, the staff barely speak english and/or french. In the room there are problems with the canalisation, the mini bar is empty and you don't even have a trash can. There is no service regarding a shuttle transitioning between the hotel and the airport, you have to pay a cab. The only positive thing is that the place is beautiful, full of potential, but dusty, not well maintained. What a waste!
This is not a palace! From the moment we entered what seemed like an abandoned hotel we knew something was off. There were no other customers and no one at the reception to welcome us. The people didn't seem to know what they were doing, zero service for a 5-star hotel, the staff barely speak english and/or french. In the room there are problems with the canalisation, the mini bar is empty and you don't even have a trash can. There is no service regarding a shuttle transitioning between the hotel and the airport, you have to pay a cab. The only positive thing is that the place is beautiful, full of potential, but dusty, not well maintained. What a waste!
10
Sherry
31 mag 2022
·
Soggiorno di 1 notte
The stay here was an amazing experience. The staff are kind and helpful.The food was sooo good and their house wine was perfect with the meals! The pools felt great after long hot days, the patio with the desert breeze was wonderful at night. The internet worked in public areas but we didn’t mind because it was so pleasant to just sit and enjoy the ambience. Rooms are clean and air conditioned. Just be aware the portions of food are so large you’ll be stuffed!
The stay here was an amazing experience. The staff are kind and helpful.The food was sooo good and their house wine was perfect with the meals! The pools felt great after long hot days, the patio with the desert breeze was wonderful at night. The internet worked in public areas but we didn’t mind because it was so pleasant to just sit and enjoy the ambience. Rooms are clean and air conditioned. Just be aware the portions of food are so large you’ll be stuffed!
6
Michael
24 mag 2023
·
Soggiorno di 3 notti
positiv wunderschönes hotel mit potential zimmer und hotel mit reicher und wertiger ausstattung negativ sauberkeit in den aufenthaltszonen lässt teils massiv zu wünschen übrig (vogelredck auf böden, pools verdreckt und somit leider nicht benutzbar, ebenso wellnessanlage, dreckiges geschirr steht tagelang rum, küche ist ebenso verdreckt, in unserem zimmer fanden wir eine handtasche eines vorigen gastes (sagt viel zur reinigungskraft aus), ) personal ist zwar freundlich ist aber ohne jede führung was die obigen zustände erklärt. es gibt weder eine gouvernante noch chef de service. einen poolmaster haben wir während 3 tagen keinen gesehen. anstatt zu putzen unterhalten sich die zimmermädchen lautstark auf den gängen. aufgrund dieser umstände sind wir einen tag früher abgereist; überflüssig zu erwähnen, dass dieser tag nicht zurückerstattet wurde. allessamt leider eines fünfsternhotels unwürdig.
positiv wunderschönes hotel mit potential zimmer und hotel mit reicher und wertiger ausstattung negativ sauberkeit in den aufenthaltszonen lässt teils massiv zu wünschen übrig (vogelredck auf böden, pools verdreckt und somit leider nicht benutzbar, ebenso wellnessanlage, dreckiges geschirr steht tagelang rum, küche ist ebenso verdreckt, in unserem zimmer fanden wir eine handtasche eines vorigen gastes (sagt viel zur reinigungskraft aus), ) personal ist zwar freundlich ist aber ohne jede führung was die obigen zustände erklärt. es gibt weder eine gouvernante noch chef de service. einen poolmaster haben wir während 3 tagen keinen gesehen. anstatt zu putzen unterhalten sich die zimmermädchen lautstark auf den gängen. aufgrund dieser umstände sind wir einen tag früher abgereist; überflüssig zu erwähnen, dass dieser tag nicht zurückerstattet wurde. allessamt leider eines fünfsternhotels unwürdig.
2
Christine
23 giu 2025
·
Soggiorno di 5 notti
Hotel fantome. Pour commencer la navette aéroport que nous avions réservé n’etait pas là nous avons pris un taxi. Hotel fermé à notre arrivée. Finalement une femme qui est elle ? nous a ouvert la porte après 20 minutes d’attente .Personne à la reception pour nous accueillir, pas de personnel,nous sommes restés à l’intérieur environ 30 minutes sans voir Personne, nous etions avec 2 marocains qui comme nous on pu constater que l’Hotel etait fermé. Nous sommes partis et avons du chercher un autre hotel. Le pire c’est qu’au téléphone le propriétaire a le culot de dire à Expedia que l’hotel est ouvert , donc Expedia ne veut pas nous rembourser Expedia ne semble pas lire les derniers avis et ne tient pas compte des reclamations téléphoniques qui leur son faîtes. Conclusion arnaque à 780 euros 22 juin 2025
Hotel fantome. Pour commencer la navette aéroport que nous avions réservé n’etait pas là nous avons pris un taxi. Hotel fermé à notre arrivée. Finalement une femme qui est elle ? nous a ouvert la porte après 20 minutes d’attente .Personne à la reception pour nous accueillir, pas de personnel,nous sommes restés à l’intérieur environ 30 minutes sans voir Personne, nous etions avec 2 marocains qui comme nous on pu constater que l’Hotel etait fermé. Nous sommes partis et avons du chercher un autre hotel. Le pire c’est qu’au téléphone le propriétaire a le culot de dire à Expedia que l’hotel est ouvert , donc Expedia ne veut pas nous rembourser Expedia ne semble pas lire les derniers avis et ne tient pas compte des reclamations téléphoniques qui leur son faîtes. Conclusion arnaque à 780 euros 22 juin 2025
4
Mangone
16 dic 2025
·
Soggiorno di 3 notti
Chambre peu accessible. Certaines zones ne semblaient pas être bien entretenues
Chambre peu accessible. Certaines zones ne semblaient pas être bien entretenues
2
Damien
13 dic 2025
·
Soggiorno di 2 notti
Hôtel fantôme, nous avons discuté avec le propriétaire : periode creuse donc pas d'employé. Il nous a même dit que c'était de la faute des employés marocain que son établissement etait devenu ainsi!!! Belle emplacement mais hotel est laissé à l'abandon par son propriétaire qui ne veut pas mettre un sou, ni pour ses employés ni pour l'entretien, encore moins pour la rénovation. A fuir , bien trop cher pour ce que c'est !
Hôtel fantôme, nous avons discuté avec le propriétaire : periode creuse donc pas d'employé. Il nous a même dit que c'était de la faute des employés marocain que son établissement etait devenu ainsi!!! Belle emplacement mais hotel est laissé à l'abandon par son propriétaire qui ne veut pas mettre un sou, ni pour ses employés ni pour l'entretien, encore moins pour la rénovation. A fuir , bien trop cher pour ce que c'est !
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Numerosi rapporti descrivono sporcizia, cattivi odori, parassiti, stoviglie o biancheria sporca nelle aree comuni e nelle camere, con acqua occasionalmente fangosa o arrugginita. Una minoranza ha notato una pulizia accettabile, ma gli standard sono generalmente scarsi.
Recensioni degli ospiti correlate
2
Jorge
31 dic 2025
·
Soggiorno di 1 notte
No se como pueden no dar pena ofrecer un hotel con supuestamente buena categoría y tener unas instalaciones tan deplorables, muebles viejos y rotos en las habitaciones, no sirve el aire acondicionado, sus calentadores para el frío sin funcionar y rotos, poca higiene y suciedad, mal olor, pide verdad jamás recomendaría este hotel. Su personal si es amable y servicial, pero es imposible hacer milagros con lo deteriorado del hotel. Las fotografías son un engaño y deben ser de hace 20 años, cuando seguramente si fue una buena opción. NO SE ALOJEN JAMÁS AQUÍ !!!
No se como pueden no dar pena ofrecer un hotel con supuestamente buena categoría y tener unas instalaciones tan deplorables, muebles viejos y rotos en las habitaciones, no sirve el aire acondicionado, sus calentadores para el frío sin funcionar y rotos, poca higiene y suciedad, mal olor, pide verdad jamás recomendaría este hotel. Su personal si es amable y servicial, pero es imposible hacer milagros con lo deteriorado del hotel. Las fotografías son un engaño y deben ser de hace 20 años, cuando seguramente si fue una buena opción. NO SE ALOJEN JAMÁS AQUÍ !!!
6
Alanna
1 ott 2022
·
Soggiorno di 2 notti
Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
2
Antonio
14 nov 2025
·
Soggiorno di 2 notti
Im not sure where this hotel got its 5 stars .... it must of fallen from the sky because the palce doesnt even deserve 2 stars. its a beautiful 16 centry building but its run in a very bad way.... dirty, rooms not cleaned, no hot water, rusty water that you need to wait 10 minutes for it to clear.... a joke. and becarfull with the scammers that help you to find parking.
Im not sure where this hotel got its 5 stars .... it must of fallen from the sky because the palce doesnt even deserve 2 stars. its a beautiful 16 centry building but its run in a very bad way.... dirty, rooms not cleaned, no hot water, rusty water that you need to wait 10 minutes for it to clear.... a joke. and becarfull with the scammers that help you to find parking.
2
Jorge
30 dic 2025
·
Soggiorno di 1 notte
El personal es muy atento, pero no pueden hacer mucho con el pésimo estado del hotel, la habituación con mal olor, los muebles rotos por lo viejo, la ducha y baño en general terribles, la regadera sin servir, sin toallas, sin amenidades como jabón, crema etc… De verdad no caigan en esta estafa de las fotografías y no se hospeden aqui, es el peor hotel que me he quedado en mi vida!
El personal es muy atento, pero no pueden hacer mucho con el pésimo estado del hotel, la habituación con mal olor, los muebles rotos por lo viejo, la ducha y baño en general terribles, la regadera sin servir, sin toallas, sin amenidades como jabón, crema etc… De verdad no caigan en esta estafa de las fotografías y no se hospeden aqui, es el peor hotel que me he quedado en mi vida!
4
MANUEL
28 dic 2025
·
Soggiorno di 2 notti
Lamentable como habiendo sido un palacio actualmente está sucio y deteriorado.
Lamentable como habiendo sido un palacio actualmente está sucio y deteriorado.
4
JULIEN
26 apr 2025
·
Soggiorno di 4 notti
Nous avions choisi cet hôtel qui nous semblait au vue des photos être parfait. Quel fût notre surprise en arrivant. L'hôtel est très mal entretenu, le ménage laisse vraiment à désirer, toilettes qui puent le poisson et petit slip découvert derrière la table de nuit ! Oh surprise ! Sans ajouter qu'un soir nous n'avons pas pu nous doucher car l'eau était boueuse ! Le personnel est en sous effectif, on sent que le directeur cherche à faire des économies. La chambre nous a coûté plus de 300 euros la nuit pour des prestations pas du tout à la hauteur ! Même pas une carte pour s'orienter dans la medina ou des propositions d'excursions à notre arrivée ! L'hôtel est en déclin total, le patron se fout de la gueule du client ! C'est dommage car l'établissement est beau mais plus du tout entretenu, les meubles anciens sont restés mais ne sont plus du tout entretenus, en témoigne la poussière ! Le personnel essaie de cacher la misère tant bien que mal, c'est dommage ! Hôtel.com devrait envoyer une expertise car dautres voyageurs seront encore trompés Nous souhaiterions d'ailleurs qu'hotel.com fasse un geste pour nous dédommagés
Nous avions choisi cet hôtel qui nous semblait au vue des photos être parfait. Quel fût notre surprise en arrivant. L'hôtel est très mal entretenu, le ménage laisse vraiment à désirer, toilettes qui puent le poisson et petit slip découvert derrière la table de nuit ! Oh surprise ! Sans ajouter qu'un soir nous n'avons pas pu nous doucher car l'eau était boueuse ! Le personnel est en sous effectif, on sent que le directeur cherche à faire des économies. La chambre nous a coûté plus de 300 euros la nuit pour des prestations pas du tout à la hauteur ! Même pas une carte pour s'orienter dans la medina ou des propositions d'excursions à notre arrivée ! L'hôtel est en déclin total, le patron se fout de la gueule du client ! C'est dommage car l'établissement est beau mais plus du tout entretenu, les meubles anciens sont restés mais ne sont plus du tout entretenus, en témoigne la poussière ! Le personnel essaie de cacher la misère tant bien que mal, c'est dommage ! Hôtel.com devrait envoyer une expertise car dautres voyageurs seront encore trompés Nous souhaiterions d'ailleurs qu'hotel.com fasse un geste pour nous dédommagés
6
Michael
24 mag 2023
·
Soggiorno di 3 notti
positiv wunderschönes hotel mit potential zimmer und hotel mit reicher und wertiger ausstattung negativ sauberkeit in den aufenthaltszonen lässt teils massiv zu wünschen übrig (vogelredck auf böden, pools verdreckt und somit leider nicht benutzbar, ebenso wellnessanlage, dreckiges geschirr steht tagelang rum, küche ist ebenso verdreckt, in unserem zimmer fanden wir eine handtasche eines vorigen gastes (sagt viel zur reinigungskraft aus), ) personal ist zwar freundlich ist aber ohne jede führung was die obigen zustände erklärt. es gibt weder eine gouvernante noch chef de service. einen poolmaster haben wir während 3 tagen keinen gesehen. anstatt zu putzen unterhalten sich die zimmermädchen lautstark auf den gängen. aufgrund dieser umstände sind wir einen tag früher abgereist; überflüssig zu erwähnen, dass dieser tag nicht zurückerstattet wurde. allessamt leider eines fünfsternhotels unwürdig.
positiv wunderschönes hotel mit potential zimmer und hotel mit reicher und wertiger ausstattung negativ sauberkeit in den aufenthaltszonen lässt teils massiv zu wünschen übrig (vogelredck auf böden, pools verdreckt und somit leider nicht benutzbar, ebenso wellnessanlage, dreckiges geschirr steht tagelang rum, küche ist ebenso verdreckt, in unserem zimmer fanden wir eine handtasche eines vorigen gastes (sagt viel zur reinigungskraft aus), ) personal ist zwar freundlich ist aber ohne jede führung was die obigen zustände erklärt. es gibt weder eine gouvernante noch chef de service. einen poolmaster haben wir während 3 tagen keinen gesehen. anstatt zu putzen unterhalten sich die zimmermädchen lautstark auf den gängen. aufgrund dieser umstände sind wir einen tag früher abgereist; überflüssig zu erwähnen, dass dieser tag nicht zurückerstattet wurde. allessamt leider eines fünfsternhotels unwürdig.
6
SYLVAIN
4 mag 2024
·
Soggiorno di 10 notti
Riad avec un charme fou , magnifique restauration, lieu typique. Mais tous les à côté son « as been ». Sale , inconfortable, cassé, pas rangé, hygiène déplorable, et j’en passe. Un joyau à la dérive .
Riad avec un charme fou , magnifique restauration, lieu typique. Mais tous les à côté son « as been ». Sale , inconfortable, cassé, pas rangé, hygiène déplorable, et j’en passe. Un joyau à la dérive .
6
cathy
27 mar 2023
·
Soggiorno di 3 notti
un très joli palais qui est sur le déclin situation excellente a l'entrée de la Medina .Propreté des chambres laissent a désirer. Chambre très sombre manque de lumière .
un très joli palais qui est sur le déclin situation excellente a l'entrée de la Medina .Propreté des chambres laissent a désirer. Chambre très sombre manque de lumière .
2
Robin
1 mag 2025
·
Soggiorno di 3 notti
This is a filthy and smelly hotel, with absolutely no staff, no reception, and no security when we attempted to check in. There was unwashed crockery everywhere, dirty linen, and rat droppings in the main hall. We could not possibly spend more than a few minutes in this awful building.
This is a filthy and smelly hotel, with absolutely no staff, no reception, and no security when we attempted to check in. There was unwashed crockery everywhere, dirty linen, and rat droppings in the main hall. We could not possibly spend more than a few minutes in this awful building.
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Camere
Le camere presentano un arredamento tradizionale gradevole e possono essere spaziose, ma sono datate e presentano problemi frequenti come impianti rotti, problemi idraulici, illuminazione debole, biancheria da letto scomoda e servizi limitati. L'acqua calda è poco affidabile o disponibile solo in orari stabiliti.
Recensioni degli ospiti correlate
6
YADYRA
6 gen 2023
·
Soggiorno di 19.361 notti
La gente que atiende es demasiado amable, pero lamentablemente la propiedad no está en las mejores condiciones, sus instalaciones están un poco deterioradas , falta mantenimiento , la cama es terrible , lo normal para hacer una cama king es que los hoteles juntan dos camas pero siempre con el debido protector y todo lo necesario para que sea cómoda y no se sienta la unión , pero acá no, así que dormir con un hueco en la mitad , el tv no servia , se debe programar el agua caliente porque no es 24 horas y el desayuno porque empieza a partir de las 8, tampoco te dan opción para comer , es lo que hay y lo que sirven y listo . Considero que para el costo no se reciben los beneficios que se deberían . La ubicación tampoco es la idónea y está bastante fea la calle para llegar , la piscina es decorativa ya que el agua es helada y encima está muy deteriorada . El minibar no tenía ni agua. Definitivamente aunque repito la gente es muy amable , no me gusto . Expedía no debería ofrecer esta propiedad como 5 estrellas .
La gente que atiende es demasiado amable, pero lamentablemente la propiedad no está en las mejores condiciones, sus instalaciones están un poco deterioradas , falta mantenimiento , la cama es terrible , lo normal para hacer una cama king es que los hoteles juntan dos camas pero siempre con el debido protector y todo lo necesario para que sea cómoda y no se sienta la unión , pero acá no, así que dormir con un hueco en la mitad , el tv no servia , se debe programar el agua caliente porque no es 24 horas y el desayuno porque empieza a partir de las 8, tampoco te dan opción para comer , es lo que hay y lo que sirven y listo . Considero que para el costo no se reciben los beneficios que se deberían . La ubicación tampoco es la idónea y está bastante fea la calle para llegar , la piscina es decorativa ya que el agua es helada y encima está muy deteriorada . El minibar no tenía ni agua. Definitivamente aunque repito la gente es muy amable , no me gusto . Expedía no debería ofrecer esta propiedad como 5 estrellas .
6
Alanna
1 ott 2022
·
Soggiorno di 2 notti
Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
2
Antonio
14 nov 2025
·
Soggiorno di 2 notti
Im not sure where this hotel got its 5 stars .... it must of fallen from the sky because the palce doesnt even deserve 2 stars. its a beautiful 16 centry building but its run in a very bad way.... dirty, rooms not cleaned, no hot water, rusty water that you need to wait 10 minutes for it to clear.... a joke. and becarfull with the scammers that help you to find parking.
Im not sure where this hotel got its 5 stars .... it must of fallen from the sky because the palce doesnt even deserve 2 stars. its a beautiful 16 centry building but its run in a very bad way.... dirty, rooms not cleaned, no hot water, rusty water that you need to wait 10 minutes for it to clear.... a joke. and becarfull with the scammers that help you to find parking.
10
Georgia
17 nov 2023
·
Soggiorno di 1 notte
This was a beautiful room and comfortable. I missed breakfast but the staff was gracious and made my breakfast anyway. Such a lovely place with a great tub.
This was a beautiful room and comfortable. I missed breakfast but the staff was gracious and made my breakfast anyway. Such a lovely place with a great tub.
8
Mursheda
15 giu 2024
·
Soggiorno di 2 notti
The entrance is deceiving. The riad is huge once inside and truly does look like a palace. The decor is beautiful and the rooms are spacious. The breakfast was lovely and it is somewhere I would consider staying again. However I’m not sure if the riad was just opening up for the season or if there is some other reason but it seemed we were the only ones at the riad. A lot of the areas (spas, terraces etc) looked like they haven’t been functioning for a very long time. The indoor swimming pool was freezing although that didn’t stop my daughter having a dip. The rooms were overall clean but I think the taps, showers, bath etc need some tlc. Again, they look like they haven’t been touched in months. This riad has so much potential to be great. Just needs a little bit of maintenance.
The entrance is deceiving. The riad is huge once inside and truly does look like a palace. The decor is beautiful and the rooms are spacious. The breakfast was lovely and it is somewhere I would consider staying again. However I’m not sure if the riad was just opening up for the season or if there is some other reason but it seemed we were the only ones at the riad. A lot of the areas (spas, terraces etc) looked like they haven’t been functioning for a very long time. The indoor swimming pool was freezing although that didn’t stop my daughter having a dip. The rooms were overall clean but I think the taps, showers, bath etc need some tlc. Again, they look like they haven’t been touched in months. This riad has so much potential to be great. Just needs a little bit of maintenance.
6
Sarita
7 gen 2025
·
Soggiorno di 2 notti
This is a gorgeous property but the rooms are dated. This is a palace that smells of old cedar as soon as you enter the room. If you speak English, there is a solitary person (Mohammed) who can help. Lot of people around but they are all newbies trying hard, but can't really help you. We were out of towels as the shower leaked onto the bathroom corridor and into the bedroom, but front desk never came by with extra towels when requested. When I went down, they spared me a small floor mat :) That's all they had. Too costly for the vintage experience.
This is a gorgeous property but the rooms are dated. This is a palace that smells of old cedar as soon as you enter the room. If you speak English, there is a solitary person (Mohammed) who can help. Lot of people around but they are all newbies trying hard, but can't really help you. We were out of towels as the shower leaked onto the bathroom corridor and into the bedroom, but front desk never came by with extra towels when requested. When I went down, they spared me a small floor mat :) That's all they had. Too costly for the vintage experience.
2
Adrien
26 mar 2024
·
Soggiorno di 3 notti
This is not a palace! From the moment we entered what seemed like an abandoned hotel we knew something was off. There were no other customers and no one at the reception to welcome us. The people didn't seem to know what they were doing, zero service for a 5-star hotel, the staff barely speak english and/or french. In the room there are problems with the canalisation, the mini bar is empty and you don't even have a trash can. There is no service regarding a shuttle transitioning between the hotel and the airport, you have to pay a cab. The only positive thing is that the place is beautiful, full of potential, but dusty, not well maintained. What a waste!
This is not a palace! From the moment we entered what seemed like an abandoned hotel we knew something was off. There were no other customers and no one at the reception to welcome us. The people didn't seem to know what they were doing, zero service for a 5-star hotel, the staff barely speak english and/or french. In the room there are problems with the canalisation, the mini bar is empty and you don't even have a trash can. There is no service regarding a shuttle transitioning between the hotel and the airport, you have to pay a cab. The only positive thing is that the place is beautiful, full of potential, but dusty, not well maintained. What a waste!
10
Sherry
31 mag 2022
·
Soggiorno di 1 notte
The stay here was an amazing experience. The staff are kind and helpful.The food was sooo good and their house wine was perfect with the meals! The pools felt great after long hot days, the patio with the desert breeze was wonderful at night. The internet worked in public areas but we didn’t mind because it was so pleasant to just sit and enjoy the ambience. Rooms are clean and air conditioned. Just be aware the portions of food are so large you’ll be stuffed!
The stay here was an amazing experience. The staff are kind and helpful.The food was sooo good and their house wine was perfect with the meals! The pools felt great after long hot days, the patio with the desert breeze was wonderful at night. The internet worked in public areas but we didn’t mind because it was so pleasant to just sit and enjoy the ambience. Rooms are clean and air conditioned. Just be aware the portions of food are so large you’ll be stuffed!
6
cathy
27 mar 2023
·
Soggiorno di 3 notti
un très joli palais qui est sur le déclin situation excellente a l'entrée de la Medina .Propreté des chambres laissent a désirer. Chambre très sombre manque de lumière .
un très joli palais qui est sur le déclin situation excellente a l'entrée de la Medina .Propreté des chambres laissent a désirer. Chambre très sombre manque de lumière .
10
sara
24 ott 2024
·
Soggiorno di 3 notti
Beautiful building , mosaic , tiles etc
Beautiful building , mosaic , tiles etc
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Servizio
Il feedback è misto: alcuni elogiano il personale cordiale e premuroso, mentre molti descrivono un hotel quasi vuoto con reception chiusa, trasferimenti mancanti, risposte lente e difficoltà a ricevere assistenza durante la notte. Richieste di base come asciugamani o accesso alla camera non sono state gestite in modo affidabile.
Recensioni degli ospiti correlate
10
Georgia
6 feb 2025
·
Soggiorno di 3 notti
I have been to this property many times and each time I cannot wait to return. Staff is friendly, thoughtful, helpful and professional. I love my stays and think of my time there as a treasure.
I have been to this property many times and each time I cannot wait to return. Staff is friendly, thoughtful, helpful and professional. I love my stays and think of my time there as a treasure.
2
Jorge
31 dic 2025
·
Soggiorno di 1 notte
No se como pueden no dar pena ofrecer un hotel con supuestamente buena categoría y tener unas instalaciones tan deplorables, muebles viejos y rotos en las habitaciones, no sirve el aire acondicionado, sus calentadores para el frío sin funcionar y rotos, poca higiene y suciedad, mal olor, pide verdad jamás recomendaría este hotel. Su personal si es amable y servicial, pero es imposible hacer milagros con lo deteriorado del hotel. Las fotografías son un engaño y deben ser de hace 20 años, cuando seguramente si fue una buena opción. NO SE ALOJEN JAMÁS AQUÍ !!!
No se como pueden no dar pena ofrecer un hotel con supuestamente buena categoría y tener unas instalaciones tan deplorables, muebles viejos y rotos en las habitaciones, no sirve el aire acondicionado, sus calentadores para el frío sin funcionar y rotos, poca higiene y suciedad, mal olor, pide verdad jamás recomendaría este hotel. Su personal si es amable y servicial, pero es imposible hacer milagros con lo deteriorado del hotel. Las fotografías son un engaño y deben ser de hace 20 años, cuando seguramente si fue una buena opción. NO SE ALOJEN JAMÁS AQUÍ !!!
6
Alanna
1 ott 2022
·
Soggiorno di 2 notti
Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
2
Jorge
30 dic 2025
·
Soggiorno di 1 notte
El personal es muy atento, pero no pueden hacer mucho con el pésimo estado del hotel, la habituación con mal olor, los muebles rotos por lo viejo, la ducha y baño en general terribles, la regadera sin servir, sin toallas, sin amenidades como jabón, crema etc… De verdad no caigan en esta estafa de las fotografías y no se hospeden aqui, es el peor hotel que me he quedado en mi vida!
El personal es muy atento, pero no pueden hacer mucho con el pésimo estado del hotel, la habituación con mal olor, los muebles rotos por lo viejo, la ducha y baño en general terribles, la regadera sin servir, sin toallas, sin amenidades como jabón, crema etc… De verdad no caigan en esta estafa de las fotografías y no se hospeden aqui, es el peor hotel que me he quedado en mi vida!
6
Sarita
7 gen 2025
·
Soggiorno di 2 notti
This is a gorgeous property but the rooms are dated. This is a palace that smells of old cedar as soon as you enter the room. If you speak English, there is a solitary person (Mohammed) who can help. Lot of people around but they are all newbies trying hard, but can't really help you. We were out of towels as the shower leaked onto the bathroom corridor and into the bedroom, but front desk never came by with extra towels when requested. When I went down, they spared me a small floor mat :) That's all they had. Too costly for the vintage experience.
This is a gorgeous property but the rooms are dated. This is a palace that smells of old cedar as soon as you enter the room. If you speak English, there is a solitary person (Mohammed) who can help. Lot of people around but they are all newbies trying hard, but can't really help you. We were out of towels as the shower leaked onto the bathroom corridor and into the bedroom, but front desk never came by with extra towels when requested. When I went down, they spared me a small floor mat :) That's all they had. Too costly for the vintage experience.
10
Georgia
4 ago 2024
·
Soggiorno di 2 notti
This is an incredible place to stay. I love the staff who always make my stay special. They are helpful and talented. I feel so lucky to have found a place that I want to return to again and again. Thank you so much for making this stay memorable and relaxing.
This is an incredible place to stay. I love the staff who always make my stay special. They are helpful and talented. I feel so lucky to have found a place that I want to return to again and again. Thank you so much for making this stay memorable and relaxing.
2
Adrien
26 mar 2024
·
Soggiorno di 3 notti
This is not a palace! From the moment we entered what seemed like an abandoned hotel we knew something was off. There were no other customers and no one at the reception to welcome us. The people didn't seem to know what they were doing, zero service for a 5-star hotel, the staff barely speak english and/or french. In the room there are problems with the canalisation, the mini bar is empty and you don't even have a trash can. There is no service regarding a shuttle transitioning between the hotel and the airport, you have to pay a cab. The only positive thing is that the place is beautiful, full of potential, but dusty, not well maintained. What a waste!
This is not a palace! From the moment we entered what seemed like an abandoned hotel we knew something was off. There were no other customers and no one at the reception to welcome us. The people didn't seem to know what they were doing, zero service for a 5-star hotel, the staff barely speak english and/or french. In the room there are problems with the canalisation, the mini bar is empty and you don't even have a trash can. There is no service regarding a shuttle transitioning between the hotel and the airport, you have to pay a cab. The only positive thing is that the place is beautiful, full of potential, but dusty, not well maintained. What a waste!
4
JULIEN
26 apr 2025
·
Soggiorno di 4 notti
Nous avions choisi cet hôtel qui nous semblait au vue des photos être parfait. Quel fût notre surprise en arrivant. L'hôtel est très mal entretenu, le ménage laisse vraiment à désirer, toilettes qui puent le poisson et petit slip découvert derrière la table de nuit ! Oh surprise ! Sans ajouter qu'un soir nous n'avons pas pu nous doucher car l'eau était boueuse ! Le personnel est en sous effectif, on sent que le directeur cherche à faire des économies. La chambre nous a coûté plus de 300 euros la nuit pour des prestations pas du tout à la hauteur ! Même pas une carte pour s'orienter dans la medina ou des propositions d'excursions à notre arrivée ! L'hôtel est en déclin total, le patron se fout de la gueule du client ! C'est dommage car l'établissement est beau mais plus du tout entretenu, les meubles anciens sont restés mais ne sont plus du tout entretenus, en témoigne la poussière ! Le personnel essaie de cacher la misère tant bien que mal, c'est dommage ! Hôtel.com devrait envoyer une expertise car dautres voyageurs seront encore trompés Nous souhaiterions d'ailleurs qu'hotel.com fasse un geste pour nous dédommagés
Nous avions choisi cet hôtel qui nous semblait au vue des photos être parfait. Quel fût notre surprise en arrivant. L'hôtel est très mal entretenu, le ménage laisse vraiment à désirer, toilettes qui puent le poisson et petit slip découvert derrière la table de nuit ! Oh surprise ! Sans ajouter qu'un soir nous n'avons pas pu nous doucher car l'eau était boueuse ! Le personnel est en sous effectif, on sent que le directeur cherche à faire des économies. La chambre nous a coûté plus de 300 euros la nuit pour des prestations pas du tout à la hauteur ! Même pas une carte pour s'orienter dans la medina ou des propositions d'excursions à notre arrivée ! L'hôtel est en déclin total, le patron se fout de la gueule du client ! C'est dommage car l'établissement est beau mais plus du tout entretenu, les meubles anciens sont restés mais ne sont plus du tout entretenus, en témoigne la poussière ! Le personnel essaie de cacher la misère tant bien que mal, c'est dommage ! Hôtel.com devrait envoyer une expertise car dautres voyageurs seront encore trompés Nous souhaiterions d'ailleurs qu'hotel.com fasse un geste pour nous dédommagés
2
Christine
23 giu 2025
·
Soggiorno di 5 notti
Hotel fantome. Pour commencer la navette aéroport que nous avions réservé n’etait pas là nous avons pris un taxi. Hotel fermé à notre arrivée. Finalement une femme qui est elle ? nous a ouvert la porte après 20 minutes d’attente .Personne à la reception pour nous accueillir, pas de personnel,nous sommes restés à l’intérieur environ 30 minutes sans voir Personne, nous etions avec 2 marocains qui comme nous on pu constater que l’Hotel etait fermé. Nous sommes partis et avons du chercher un autre hotel. Le pire c’est qu’au téléphone le propriétaire a le culot de dire à Expedia que l’hotel est ouvert , donc Expedia ne veut pas nous rembourser Expedia ne semble pas lire les derniers avis et ne tient pas compte des reclamations téléphoniques qui leur son faîtes. Conclusion arnaque à 780 euros 22 juin 2025
Hotel fantome. Pour commencer la navette aéroport que nous avions réservé n’etait pas là nous avons pris un taxi. Hotel fermé à notre arrivée. Finalement une femme qui est elle ? nous a ouvert la porte après 20 minutes d’attente .Personne à la reception pour nous accueillir, pas de personnel,nous sommes restés à l’intérieur environ 30 minutes sans voir Personne, nous etions avec 2 marocains qui comme nous on pu constater que l’Hotel etait fermé. Nous sommes partis et avons du chercher un autre hotel. Le pire c’est qu’au téléphone le propriétaire a le culot de dire à Expedia que l’hotel est ouvert , donc Expedia ne veut pas nous rembourser Expedia ne semble pas lire les derniers avis et ne tient pas compte des reclamations téléphoniques qui leur son faîtes. Conclusion arnaque à 780 euros 22 juin 2025
2
Robin
1 mag 2025
·
Soggiorno di 3 notti
This is a filthy and smelly hotel, with absolutely no staff, no reception, and no security when we attempted to check in. There was unwashed crockery everywhere, dirty linen, and rat droppings in the main hall. We could not possibly spend more than a few minutes in this awful building.
This is a filthy and smelly hotel, with absolutely no staff, no reception, and no security when we attempted to check in. There was unwashed crockery everywhere, dirty linen, and rat droppings in the main hall. We could not possibly spend more than a few minutes in this awful building.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Posizione
Molti ospiti affermano che l'hotel si trova accanto o all'ingresso della Medina, il che è comodo per visitare i luoghi di interesse. Una recensione nota un approccio poco attraente e che l'accesso o i trasferimenti possono essere confusi.
Recensioni degli ospiti correlate
6
YADYRA
6 gen 2023
·
Soggiorno di 19.361 notti
La gente que atiende es demasiado amable, pero lamentablemente la propiedad no está en las mejores condiciones, sus instalaciones están un poco deterioradas , falta mantenimiento , la cama es terrible , lo normal para hacer una cama king es que los hoteles juntan dos camas pero siempre con el debido protector y todo lo necesario para que sea cómoda y no se sienta la unión , pero acá no, así que dormir con un hueco en la mitad , el tv no servia , se debe programar el agua caliente porque no es 24 horas y el desayuno porque empieza a partir de las 8, tampoco te dan opción para comer , es lo que hay y lo que sirven y listo . Considero que para el costo no se reciben los beneficios que se deberían . La ubicación tampoco es la idónea y está bastante fea la calle para llegar , la piscina es decorativa ya que el agua es helada y encima está muy deteriorada . El minibar no tenía ni agua. Definitivamente aunque repito la gente es muy amable , no me gusto . Expedía no debería ofrecer esta propiedad como 5 estrellas .
La gente que atiende es demasiado amable, pero lamentablemente la propiedad no está en las mejores condiciones, sus instalaciones están un poco deterioradas , falta mantenimiento , la cama es terrible , lo normal para hacer una cama king es que los hoteles juntan dos camas pero siempre con el debido protector y todo lo necesario para que sea cómoda y no se sienta la unión , pero acá no, así que dormir con un hueco en la mitad , el tv no servia , se debe programar el agua caliente porque no es 24 horas y el desayuno porque empieza a partir de las 8, tampoco te dan opción para comer , es lo que hay y lo que sirven y listo . Considero que para el costo no se reciben los beneficios que se deberían . La ubicación tampoco es la idónea y está bastante fea la calle para llegar , la piscina es decorativa ya que el agua es helada y encima está muy deteriorada . El minibar no tenía ni agua. Definitivamente aunque repito la gente es muy amable , no me gusto . Expedía no debería ofrecer esta propiedad como 5 estrellas .
6
Alanna
1 ott 2022
·
Soggiorno di 2 notti
Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
2
Antonio
14 nov 2025
·
Soggiorno di 2 notti
Im not sure where this hotel got its 5 stars .... it must of fallen from the sky because the palce doesnt even deserve 2 stars. its a beautiful 16 centry building but its run in a very bad way.... dirty, rooms not cleaned, no hot water, rusty water that you need to wait 10 minutes for it to clear.... a joke. and becarfull with the scammers that help you to find parking.
Im not sure where this hotel got its 5 stars .... it must of fallen from the sky because the palce doesnt even deserve 2 stars. its a beautiful 16 centry building but its run in a very bad way.... dirty, rooms not cleaned, no hot water, rusty water that you need to wait 10 minutes for it to clear.... a joke. and becarfull with the scammers that help you to find parking.
2
Adrien
26 mar 2024
·
Soggiorno di 3 notti
This is not a palace! From the moment we entered what seemed like an abandoned hotel we knew something was off. There were no other customers and no one at the reception to welcome us. The people didn't seem to know what they were doing, zero service for a 5-star hotel, the staff barely speak english and/or french. In the room there are problems with the canalisation, the mini bar is empty and you don't even have a trash can. There is no service regarding a shuttle transitioning between the hotel and the airport, you have to pay a cab. The only positive thing is that the place is beautiful, full of potential, but dusty, not well maintained. What a waste!
This is not a palace! From the moment we entered what seemed like an abandoned hotel we knew something was off. There were no other customers and no one at the reception to welcome us. The people didn't seem to know what they were doing, zero service for a 5-star hotel, the staff barely speak english and/or french. In the room there are problems with the canalisation, the mini bar is empty and you don't even have a trash can. There is no service regarding a shuttle transitioning between the hotel and the airport, you have to pay a cab. The only positive thing is that the place is beautiful, full of potential, but dusty, not well maintained. What a waste!
10
Javier
12 mag 2024
·
Soggiorno di 2 notti
Everyone’s is super helpful and nice!! This is a perfect place to stay, it’s right next to the Medina!! I’ll be coming back soon! :) just wish I had more time to enjoy all the perks of this hotel!!
Everyone’s is super helpful and nice!! This is a perfect place to stay, it’s right next to the Medina!! I’ll be coming back soon! :) just wish I had more time to enjoy all the perks of this hotel!!
2
Christine
23 giu 2025
·
Soggiorno di 5 notti
Hotel fantome. Pour commencer la navette aéroport que nous avions réservé n’etait pas là nous avons pris un taxi. Hotel fermé à notre arrivée. Finalement une femme qui est elle ? nous a ouvert la porte après 20 minutes d’attente .Personne à la reception pour nous accueillir, pas de personnel,nous sommes restés à l’intérieur environ 30 minutes sans voir Personne, nous etions avec 2 marocains qui comme nous on pu constater que l’Hotel etait fermé. Nous sommes partis et avons du chercher un autre hotel. Le pire c’est qu’au téléphone le propriétaire a le culot de dire à Expedia que l’hotel est ouvert , donc Expedia ne veut pas nous rembourser Expedia ne semble pas lire les derniers avis et ne tient pas compte des reclamations téléphoniques qui leur son faîtes. Conclusion arnaque à 780 euros 22 juin 2025
Hotel fantome. Pour commencer la navette aéroport que nous avions réservé n’etait pas là nous avons pris un taxi. Hotel fermé à notre arrivée. Finalement une femme qui est elle ? nous a ouvert la porte après 20 minutes d’attente .Personne à la reception pour nous accueillir, pas de personnel,nous sommes restés à l’intérieur environ 30 minutes sans voir Personne, nous etions avec 2 marocains qui comme nous on pu constater que l’Hotel etait fermé. Nous sommes partis et avons du chercher un autre hotel. Le pire c’est qu’au téléphone le propriétaire a le culot de dire à Expedia que l’hotel est ouvert , donc Expedia ne veut pas nous rembourser Expedia ne semble pas lire les derniers avis et ne tient pas compte des reclamations téléphoniques qui leur son faîtes. Conclusion arnaque à 780 euros 22 juin 2025
6
cathy
27 mar 2023
·
Soggiorno di 3 notti
un très joli palais qui est sur le déclin situation excellente a l'entrée de la Medina .Propreté des chambres laissent a désirer. Chambre très sombre manque de lumière .
un très joli palais qui est sur le déclin situation excellente a l'entrée de la Medina .Propreté des chambres laissent a désirer. Chambre très sombre manque de lumière .
2
Damien
13 dic 2025
·
Soggiorno di 2 notti
Hôtel fantôme, nous avons discuté avec le propriétaire : periode creuse donc pas d'employé. Il nous a même dit que c'était de la faute des employés marocain que son établissement etait devenu ainsi!!! Belle emplacement mais hotel est laissé à l'abandon par son propriétaire qui ne veut pas mettre un sou, ni pour ses employés ni pour l'entretien, encore moins pour la rénovation. A fuir , bien trop cher pour ce que c'est !
Hôtel fantôme, nous avons discuté avec le propriétaire : periode creuse donc pas d'employé. Il nous a même dit que c'était de la faute des employés marocain que son établissement etait devenu ainsi!!! Belle emplacement mais hotel est laissé à l'abandon par son propriétaire qui ne veut pas mettre un sou, ni pour ses employés ni pour l'entretien, encore moins pour la rénovation. A fuir , bien trop cher pour ce que c'est !
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Ristorazione
Le opinioni variano: alcuni si sono goduti pasti gustosi e una deliziosa colazione, mentre altri hanno trovato la colazione basica o molto lenta e con scelte limitate. Il vino della casa ha ricevuto elogi da un ospite.
Recensioni degli ospiti correlate
6
YADYRA
6 gen 2023
·
Soggiorno di 19.361 notti
La gente que atiende es demasiado amable, pero lamentablemente la propiedad no está en las mejores condiciones, sus instalaciones están un poco deterioradas , falta mantenimiento , la cama es terrible , lo normal para hacer una cama king es que los hoteles juntan dos camas pero siempre con el debido protector y todo lo necesario para que sea cómoda y no se sienta la unión , pero acá no, así que dormir con un hueco en la mitad , el tv no servia , se debe programar el agua caliente porque no es 24 horas y el desayuno porque empieza a partir de las 8, tampoco te dan opción para comer , es lo que hay y lo que sirven y listo . Considero que para el costo no se reciben los beneficios que se deberían . La ubicación tampoco es la idónea y está bastante fea la calle para llegar , la piscina es decorativa ya que el agua es helada y encima está muy deteriorada . El minibar no tenía ni agua. Definitivamente aunque repito la gente es muy amable , no me gusto . Expedía no debería ofrecer esta propiedad como 5 estrellas .
La gente que atiende es demasiado amable, pero lamentablemente la propiedad no está en las mejores condiciones, sus instalaciones están un poco deterioradas , falta mantenimiento , la cama es terrible , lo normal para hacer una cama king es que los hoteles juntan dos camas pero siempre con el debido protector y todo lo necesario para que sea cómoda y no se sienta la unión , pero acá no, así que dormir con un hueco en la mitad , el tv no servia , se debe programar el agua caliente porque no es 24 horas y el desayuno porque empieza a partir de las 8, tampoco te dan opción para comer , es lo que hay y lo que sirven y listo . Considero que para el costo no se reciben los beneficios que se deberían . La ubicación tampoco es la idónea y está bastante fea la calle para llegar , la piscina es decorativa ya que el agua es helada y encima está muy deteriorada . El minibar no tenía ni agua. Definitivamente aunque repito la gente es muy amable , no me gusto . Expedía no debería ofrecer esta propiedad como 5 estrellas .
10
Georgia
17 nov 2023
·
Soggiorno di 1 notte
This was a beautiful room and comfortable. I missed breakfast but the staff was gracious and made my breakfast anyway. Such a lovely place with a great tub.
This was a beautiful room and comfortable. I missed breakfast but the staff was gracious and made my breakfast anyway. Such a lovely place with a great tub.
8
Mursheda
15 giu 2024
·
Soggiorno di 2 notti
The entrance is deceiving. The riad is huge once inside and truly does look like a palace. The decor is beautiful and the rooms are spacious. The breakfast was lovely and it is somewhere I would consider staying again. However I’m not sure if the riad was just opening up for the season or if there is some other reason but it seemed we were the only ones at the riad. A lot of the areas (spas, terraces etc) looked like they haven’t been functioning for a very long time. The indoor swimming pool was freezing although that didn’t stop my daughter having a dip. The rooms were overall clean but I think the taps, showers, bath etc need some tlc. Again, they look like they haven’t been touched in months. This riad has so much potential to be great. Just needs a little bit of maintenance.
The entrance is deceiving. The riad is huge once inside and truly does look like a palace. The decor is beautiful and the rooms are spacious. The breakfast was lovely and it is somewhere I would consider staying again. However I’m not sure if the riad was just opening up for the season or if there is some other reason but it seemed we were the only ones at the riad. A lot of the areas (spas, terraces etc) looked like they haven’t been functioning for a very long time. The indoor swimming pool was freezing although that didn’t stop my daughter having a dip. The rooms were overall clean but I think the taps, showers, bath etc need some tlc. Again, they look like they haven’t been touched in months. This riad has so much potential to be great. Just needs a little bit of maintenance.
10
Sherry
31 mag 2022
·
Soggiorno di 1 notte
The stay here was an amazing experience. The staff are kind and helpful.The food was sooo good and their house wine was perfect with the meals! The pools felt great after long hot days, the patio with the desert breeze was wonderful at night. The internet worked in public areas but we didn’t mind because it was so pleasant to just sit and enjoy the ambience. Rooms are clean and air conditioned. Just be aware the portions of food are so large you’ll be stuffed!
The stay here was an amazing experience. The staff are kind and helpful.The food was sooo good and their house wine was perfect with the meals! The pools felt great after long hot days, the patio with the desert breeze was wonderful at night. The internet worked in public areas but we didn’t mind because it was so pleasant to just sit and enjoy the ambience. Rooms are clean and air conditioned. Just be aware the portions of food are so large you’ll be stuffed!
2
Laila
29 mag 2022
·
Soggiorno di 2 notti
Pas de service. Pas d’eau chaude le matin ! Cafards dans la chambre ! Service pour le petit déjeuner très lent!
Pas de service. Pas d’eau chaude le matin ! Cafards dans la chambre ! Service pour le petit déjeuner très lent!
2
CASTAGNA
30 apr 2024
·
Soggiorno di 2 notti
Zero pulizia e zero servizio Non hanno personale. Colazione appena passabile
Zero pulizia e zero servizio Non hanno personale. Colazione appena passabile
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2
CASTAGNA
30 apr 2024
·
Soggiorno di 2 notti
Zero pulizia e zero servizio Non hanno personale. Colazione appena passabile
Zero pulizia e zero servizio Non hanno personale. Colazione appena passabile
2
Esraa
18 apr 2026
·
Soggiorno di 6 notti
Broken glass, mould, blood on the floors, dirty rugs and hair balls , mouldy pillows , stained sheets, DO NOT GO I did not choose this hotel, hotels.com told me as we were boarding our flight that the hotel i booked couldnt honour our reservation and they booked this saying it was 5 star and better than what i booked. Its a terrible hotel
Broken glass, mould, blood on the floors, dirty rugs and hair balls , mouldy pillows , stained sheets, DO NOT GO I did not choose this hotel, hotels.com told me as we were boarding our flight that the hotel i booked couldnt honour our reservation and they booked this saying it was 5 star and better than what i booked. Its a terrible hotel
6
Timothy
5 feb 2026
·
Soggiorno di 1 notte
The Palais Sheherazade & Spa is a wonderful place to lodge. The limited staff was hands on taking care of everything from handling my luggage to showing us the property. Breakfast was included and was top-notch. The Palais IS WALKING distance to the Medina. We walked there and walked back. Walking was a shorter distance than taking a taxi because you can walk where the taxi cannot drive. The room was very clean, the bathroom was very clean, and every part of the hotel we saw was very clean. With the limited staff and the fact we traveled in January when the temperature was in the low 40s at night and high 40s during make it difficult for hot water to be available. Additionally, when we arrived to our room no heat was on and it took a day for the temperature in the room to reach 60 degrees. I was able to acquire an electric radiator space heater which helped in the bathroom. Without the space heater I would have only staff at the Palais one night. I would rate this hotel 5-stars if it had working hot water and heat. By the way, in 2012 this hotel received a Star Diamond Award from the American Academy of Hospitality Sciences that reads "The American Academy of Hospitality Sciences unanimously agree that this establishment consistently maintains the overall standards of high quality and superb performance necessary to designate it as One of the Finest in its Category and Classification." Because trumps name is on this, that why there was not heat or hot water.
The Palais Sheherazade & Spa is a wonderful place to lodge. The limited staff was hands on taking care of everything from handling my luggage to showing us the property. Breakfast was included and was top-notch. The Palais IS WALKING distance to the Medina. We walked there and walked back. Walking was a shorter distance than taking a taxi because you can walk where the taxi cannot drive. The room was very clean, the bathroom was very clean, and every part of the hotel we saw was very clean. With the limited staff and the fact we traveled in January when the temperature was in the low 40s at night and high 40s during make it difficult for hot water to be available. Additionally, when we arrived to our room no heat was on and it took a day for the temperature in the room to reach 60 degrees. I was able to acquire an electric radiator space heater which helped in the bathroom. Without the space heater I would have only staff at the Palais one night. I would rate this hotel 5-stars if it had working hot water and heat. By the way, in 2012 this hotel received a Star Diamond Award from the American Academy of Hospitality Sciences that reads "The American Academy of Hospitality Sciences unanimously agree that this establishment consistently maintains the overall standards of high quality and superb performance necessary to designate it as One of the Finest in its Category and Classification." Because trumps name is on this, that why there was not heat or hot water.
10
Georgia
28 gen 2026
·
Soggiorno di 4 notti
This place is a gem! I have stayed many times and will continue to come and enjoy my time in this beautiful city, in this beautiful ryad with a staff that is exemplary.
This place is a gem! I have stayed many times and will continue to come and enjoy my time in this beautiful city, in this beautiful ryad with a staff that is exemplary.
2
Jorge
31 dic 2025
·
Soggiorno di 1 notte
No se como pueden no dar pena ofrecer un hotel con supuestamente buena categoría y tener unas instalaciones tan deplorables, muebles viejos y rotos en las habitaciones, no sirve el aire acondicionado, sus calentadores para el frío sin funcionar y rotos, poca higiene y suciedad, mal olor, pide verdad jamás recomendaría este hotel. Su personal si es amable y servicial, pero es imposible hacer milagros con lo deteriorado del hotel. Las fotografías son un engaño y deben ser de hace 20 años, cuando seguramente si fue una buena opción. NO SE ALOJEN JAMÁS AQUÍ !!!
No se como pueden no dar pena ofrecer un hotel con supuestamente buena categoría y tener unas instalaciones tan deplorables, muebles viejos y rotos en las habitaciones, no sirve el aire acondicionado, sus calentadores para el frío sin funcionar y rotos, poca higiene y suciedad, mal olor, pide verdad jamás recomendaría este hotel. Su personal si es amable y servicial, pero es imposible hacer milagros con lo deteriorado del hotel. Las fotografías son un engaño y deben ser de hace 20 años, cuando seguramente si fue una buena opción. NO SE ALOJEN JAMÁS AQUÍ !!!
Politiche della struttura
Check-in
Check-out
Dalle 13:00 alle 00:00
Prima delle 12:00
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Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
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ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
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Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-19: 157.24800729980467USD
- 2026-09-20: 157.82039841461182USD
- 2026-09-21: 157.24800729980467USD
- 2026-09-22: 154.7424058746338USD
- 2026-09-23: 157.82039841461182USD
- 2026-09-24: 157.24800729980467USD
- 2026-09-25: 156.69420019836426USD
- 2026-09-26: 156.69420019836426USD
- 2026-09-27: 157.24800729980467USD
- 2026-09-28: 160.6608098449707USD
- 2026-09-29: 161.16517050933837USD
- 2026-09-30: 158.68570230560303USD
- 2026-10-01: 157.24800729980467USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 163.18799044494628USD
- 2026-10-05: 157.24800729980467USD
- 2026-10-06: 157.24800729980467USD
- 2026-10-07: 157.24800729980467USD
- 2026-10-08: 157.24800729980467USD
- 2026-10-09: 157.24800729980467USD
- 2026-10-10: 157.24800729980467USD
- 2026-10-11: 161.8222143447876USD
- 2026-10-12: 161.16517050933837USD
- 2026-10-13: 157.24800729980467USD
- 2026-10-14: 157.82039841461182USD
- 2026-10-15: 157.24800729980467USD
- 2026-10-16: 157.24800729980467USD
- 2026-10-17: 153.06840839538575USD
- 2026-10-18: 157.24800729980467USD
- 2026-10-19: 157.24800729980467USD
- 2026-10-20: 171.0830258087158USD
- 2026-10-21: 160.6608098449707USD
- 2026-10-22: 157.24800729980467USD
- 2026-10-23: 157.24800729980467USD
- 2026-10-24: 157.24800729980467USD
- 2026-10-25: 157.24800729980467USD
- 2026-10-26: 157.24800729980467USD
- 2026-10-27: 166.22280711975097USD
- 2026-10-28: 178.57099946594238USD
- 2026-10-29: 178.57099946594238USD
- 2026-10-30: 171.62851301727295USD
- 2026-10-31: 182.26541724853513USD
- 2026-11-01: 171.62851301727295USD
- 2026-11-02: 178.57099946594238USD
- 2026-11-03: 157.24800729980467USD
- 2026-11-04: 171.62851301727295USD
- 2026-11-05: 195.83640614624022USD
- 2026-11-06: 178.57099946594238USD
- 2026-11-07: 178.57099946594238USD
- 2026-11-08: 157.24800729980467USD
- 2026-11-09: 157.24800729980467USD
- 2026-11-10: 157.24800729980467USD
- 2026-11-11: 178.57099946594238USD
- 2026-11-12: 178.57099946594238USD
- 2026-11-13: 187.1424158477783USD
- 2026-11-14: 187.1424158477783USD
- 2026-11-15: 154.76400256500244USD
- 2026-11-16: 182.26541724853513USD
- 2026-11-17: 182.26541724853513USD
- 2026-11-18: 182.26541724853513USD
- 2026-11-19: 178.57099946594238USD
Questa struttura offre trasferimenti dalla stazione ferroviaria (possono essere previsti supplementi). Contatta la struttura 24 ore prima dell'arrivo per organizzare il servizio, utilizzando i recapiti riportati sulla conferma della prenotazione. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- La struttura è dotata di un rilevatore di monossido di carbonio, un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza, un kit di pronto soccorso e delle griglie di protezione per le finestre
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un riad prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
- È necessaria l'auto per gli spostamenti da e per la struttura.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Parcheggio non assistito: 20 MAD al giorno
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Servizio lavanderia
Personale multilingue
Cassetta di sicurezza
Giardino
Salone
Bagno turco
Servizi
Personale multilingue
Cassetta di sicurezza
Servizio lavanderia
Deposito bagagli
Zona fumatori
24-Hour Front Desk
Computer Station
Concierge Services
Laundry Facilities
Porter/Bellhop
Tours/Ticket Assistance
Attività
Giardino
Full-Service Spa
Biblioteca
Rooftop Terrace
Spa Services (on site)
Terrazza
Turkish Bath/Hammam
Parcheggio
Airport Transportation (surcharge)
Parking (Limited)
Offsite Parking Reservations Required
Parking (Self) (surcharge)
Train Station Pickup (surcharge)
Informazioni generali
Salone
Bagno turco
Colazione gratuita
Coffee/Tea in Common Areas
Snack Bar/Deli
Not Wheelchair Accessible
Internet
Wi-fi gratuito
Internet (Wired) (free)