Zedwell Capsule Hotel Piccadilly Circus

There was always a member of staff in the reception area and staff were friendly and helpful. I stayed in a female only dorm, which was clean and quiet. The toilets were also clean. I felt safe as a solo female traveller. The location was great and the building had free WiFi. The cocoon was clean and seemed quite soundproof (I didn't hear anything from my neighbours). There's also a fan to circulate clean air. This was a great cheap option to sleep and leave my belongings somewhere safe during my trip. Tip: Bring a padlock to lock the cocoon while you're out. If you forget, they sell them at reception.

Great location, great idea, but just not quite there yet. The good: Great location, staff were helpful, capsule itself was clean, well lit and inviting with power and USB A and C charging. There were plenty of toilets and showers. The bad: I didn’t sleep well at all. Partly because of the noise of the fan and partly because the fan didn’t seem to do a good job! It was too hot then too cold then too hot again. There wasn’t too much other noise but it definitely was not soundproof in any way. There is no towel provided - though allegedly you can rent them for £5 but I didn’t see where. Your capsule does not lock. So you need to either bring or buy a padlock. Nightmare. There isn’t enough room in your capsule to store much really - bag etc - I just about fitted my shoes in at the bottom of one side of the bed. The addition of some storage for these items would make a huge difference. The location itself was difficult to find as the building is being refurbished. There were just too lifts for 100s of people so I took the stairs - thankfully I was on floor 2, not floor 5. Overall, it’s cheap which is good, but in my view it is not yet fit for purpose. I won’t be staying again.

It’s convenient and cheap but it’s clearly still being finished off because if you choose to take the stairs down to the ground floor you’ll quickly find yourself in a maze of half-painted corridors with the occasional dangling electrical cable and under construction sign. That aside, it does the job and you get all the basics- power sockets, wifi, towel, soap, plenty of toilets and showers with shampoo and body wash. If the air con were at all quiet you wouldn’t know it was on for the lack of cooling it actually achieves. There’s no soundproofing so you will hear everyone else coming and going all night. The outside lock to the capsule takes some getting used to since it can be very stiff (push in and twist anti-clockwise to unlock, twist clockwise until it pops out to lock). I also found it doesn’t properly lock sometimes so you may have to repeat this process until it does. Oddly, the internal and external locking mechanisms are not one and the same so, in theory if someone were so inclined, they could lock you in. Also, lockers would be nice given the limited storage space in the pod itself. Overall, I’d say it gets the job done but you probably won’t get the best night’s sleep due to noise and temperature.

I had a hard time finding the hotel due to my unfamiliarity with the address format. Google maps was worse. I finally went inside the Zedwell Hotel to ask directions. Their capsule hotel isstay. It was as described located in the building that's currently under renovation right in front of them. Look for the sign underneath the scaffolding. I was satisfied with my stay although it is somewhat like a maze. I needed help with the check-in and there was a very friendly and helpful young man that assisted me. My pod was the cutest, and it included fresh clean linen and a large towel. I was in an all female area. The shared bathroom was down the hall. The mattress was very comfortable. I could hear noises and bumps, and I used my earplugs. Downstairs in the reception area, besides a good amount of seating, I found a vending machines for supplies and toiletries and another for snacks and beverages. I was surprised that there were no table and chairs. It was just as described, great location, very walkable, shopping, dining and entertainment choices abound.

Superbly located capsule hotel (not to be confused with the nearby Zedwell Hotel). Entrance is on Shaftesbury Avenue. Each capsule consists of a comfy mattress, a dimmable light, a fan, UK plug socket, USB and USB-c ports, plus a privacy screen which can be locked from the inside and outside (using your own padlock or £3 to buy from reception (in August 2025)). A towel was provided free of charge and could be changed daily. Capsules are either on ground level, or up some stairs (not ideal, especially if you have mobility issues). The major problem with the capsules is that they’re incredibly warm (despite the fan). This can make them quite unpleasant! For a new property, it’s very disappointing the owners decided not to install air-conditioning in the dorms. This, plus the lack of a communal place to sit outside your capsule, is not ideal. Note that the lack of communal space means you shouldn’t stay here if you’re looking to meet and socialise with other travellers. The shared bathrooms facilities are OK. The showers have a fixed head and no temperature control, just a push button to activate. Not ideal, but manageable. A real issue is a lack of hooks and shelving when using the sinks, it’s really inconvenient. One concern is that, having stayed here twice since it opened, six weeks apart, I’m really disappointed to see how the condition of the shared bathroom facilities has deteriorated. Management need to address these issues.

Clean capsule, if a little small.Excellent location and first class value. Only downside was one lift wasn’t working and there was nowhere to. Get water either boiling for tea or cold for water bottles.

In a great location with an incredible cost which was main reason for booking. Difficult to find, very easy to find the hotel as well signposted but it is not in the same location but is near by. Use maps to find the Lindt store as its opposite. Pod was nice and clean, only one pillow though but towel was provided. They are definitely not sound proof and had neighbour speaking loudly on phone to early hours of the morning, I had noise cancelling headphones which I used once ready for sleep, I think these are a necessity with the poor sound proofing. The fan in the pod didn’t do a lot and was warm in the mornings, be wary in summer. There is also lights on a dimmer switch, a USB, USB-C and a 1 plug socket in the pod. Bring a gym size padlock as you can lock your pod shut. The facilities are basic, shower you have to press and hold, all cubicles some next to toilets. There are places to get ready in bathrooms including plug sockets for hair dryers and such. The entire building felt like it was under construction, with staircases warning of building site. The corridors with the pods were well kept but the lifts and stairs were poor. All in all it is very much you get what you pay for, just wish it wasn’t marketed as sound proof.

Left early. Didn't stay the full night due to the heat. Positives: 1. Affordable, at only £20 per night (September). 2. Great location, near Piccadilly Circus. Negatives: 1. Not "fairly soundproofed" other guests & construction noise. 2. No luggage lockers on-site. 3. Capsule doors do not lock unless you bring your own padlock or buy one from them. 4. Capsule latches are faffy. 5. Poor air conditioning. My capsule easily overheated and become stuffy, and the ventilation is totally insufficient to bring down temperatures. There are also no temperature controls. 6. Bathrooms, the shower water goes everywhere except on your body. I ended up using my gym which was nearby. If you have PureGym membership - use it! 7. They do not respond to messages or from their WhatsApp number. 8. The lifts are not adequate for the amount of people using them. 9. Directions to the entrance is poor. 10. Directions from check-in to where the rooms are was poor. I think that capsule hotel is a great concept and seemed fun at the time but here, the negatives are more than the positives.

Centrally located within walking distance to almost everything! Picadilly Circus tube entrance is about 50 steps away! It was my first time staying in a hostel and capsule. The capsules are pretty sound proof especially with the fan running to circulate air. All the guests staying were respectful and quiet in the capsule areas. Those that wanted to visit went to the end of the room to talk quietly. No one messed with anyone's things. I felt safe and my items secure at all times. The big suitcases were left at the end of the room. During the day, I just put my small suitcase on my bed and pulled the door down. Very few used locks on their doors. I always took my credit card and passport with me for the day. The bed was comfortable and warm. You're given a big fluffy towel to use. I suggest bringing a small hand towel. It was annoying to carry a big bulky towel if I just wanted to wash my face or brush my teeth. Bring flip flops for bathrooms. The showers we're nice and warm but I agree with the biggest complaint of the push buttons to get water. The water runs for only 10 seconds and you have to push the button again. The problem was the button was constantly getting stuck. Everyday I walked into the bathroom and a shower button was stuck on and flooding a third of the bathroom! There needs to be a regular handle on the showers. I also suggest a curtain to block water from hitting the bench and wetting your dry clothes while you shower. And fix the elevator! Only 1 worked!

Was super clean, pod and bathrooms. Liked the security aspects, both lockable areas, entry and people. Pod had everything you needed, a cosy space and roomier than expected. Location 10 secs walk from Piccadilly Circus was second to none. Guests respectful of sleep time. Staff felt were there to help. Small suggestion, could there be a hot drinks vending machine too? To my great surprise, am a pod/capsule/cocoon/coffin convert! Can’t wait to return.

Clean capsule, comfortable bed, toilet and shower area clean also A great place to stay in the heart of London

The check in system would be easier if they gave you some sort of receipt to remember your name. The toilets were dirty. My capsule felt like being in a morgue apart from the fact that it was loud and hadn't been cleaned. Checkout took too long. Staff were friendly and helpful though.

Clean Bathrooms!!!

So, let’s start with the cost….and it’s peanuts, £20 for a night, so what do you expect? Well, what you shouldn’t expect is a hotel, because it really is not. What it is, is a slick operation in human overnight storage - and it works well. The capsules themselves are clean and cozy, people are respectful and keep the noise down in the corridors, however if you are on the lower level pod (it’s literally on the floor) you will hear everything from the one or two above. The bathrooms do leave a fair bit to be desired, but it’s a hostel and if you want a long soak in a bath, or a steaming shower then you aren’t going to get it for £20. One could tell that the vast majority were international travellers who were probably used to this kind of thing as they had their own toilet roll and hung their towels on their trolley cases. Security is weird, I felt totally safe in the pod (it’s lockable from the inside) but you need to take a padlock if you leave - having said that, there are security cameras everywhere and key cards for specific sections, so I just pulled down my garage door and threw caution to the wind - and of course everything was fine. I think it’s a great idea, and for the price I would be tempted again, if only the bathrooms were just a touch cleaner.

Very narrow to get up in to cubicle,smashed my shin, then found a sharp pin left in the bedding. No lock on capsule when leaving bag there. At least the bed was comfortable!

capsule was clean and cozy. however, the shower and toilet was dirty.

Dirty bathroom

Was super clean, pod and bathrooms. Liked the security aspects, both lockable areas, entry and people. Pod had everything you needed, a cosy space and roomier than expected. Location 10 secs walk from Piccadilly Circus was second to none. Guests respectful of sleep time. Staff felt were there to help. Small suggestion, could there be a hot drinks vending machine too? To my great surprise, am a pod/capsule/cocoon/coffin convert! Can’t wait to return.

Love the hostel, the capsules are amazing, they have everything you need and are spacious enough. The mattress was really comfortable too. The only thing that let the hostel down was the cleanliness of the bathrooms. I arrived late evening to find manu of the toilets were dirty and without toilet roll. Sinks and shower cubicles could also have been cleaner. Perhaps they should be curdled more often

The Hostel, was not finished and still a building site. Capsules are way to warm as the fans dont work. Smoke alarms go off as the temperature in capsule is to warm. Very noisy. Showers were dirty and to small. Signage not clear at alll and difficult to find roons

The capsule was roomier than i thought it would be with hooks for hanging clothes, a ledge for stashing a book, phone etc and enough space for shoes and small bags. I could sit upright inside and there was plenty of room. The dorm was quiet and well maintained, it didn't feel busy or crowded. The shared bathrooms were also well maintained and clean with plenty of soap and loo roll etc. Again never busy, always plenty of free showers which had lovely hot water and a useful dry section to the cubicle for getting dressed. Overall for the price in central london a great option

Not for the faint hearted! The aircon is the opposite of silent it’s like sleeping with a hoover a foot in front of your face! Can’t turn it off though as you feel like you can’t breathe and no windows either. No security or ability to lock yourself in properly. Soundproofing is a joke and feels very stifling and claustrophobic. Plus point cheap like the budgie especially for central London! Will not be going back.

Great location, great idea, but just not quite there yet. The good: Great location, staff were helpful, capsule itself was clean, well lit and inviting with power and USB A and C charging. There were plenty of toilets and showers. The bad: I didn’t sleep well at all. Partly because of the noise of the fan and partly because the fan didn’t seem to do a good job! It was too hot then too cold then too hot again. There wasn’t too much other noise but it definitely was not soundproof in any way. There is no towel provided - though allegedly you can rent them for £5 but I didn’t see where. Your capsule does not lock. So you need to either bring or buy a padlock. Nightmare. There isn’t enough room in your capsule to store much really - bag etc - I just about fitted my shoes in at the bottom of one side of the bed. The addition of some storage for these items would make a huge difference. The location itself was difficult to find as the building is being refurbished. There were just too lifts for 100s of people so I took the stairs - thankfully I was on floor 2, not floor 5. Overall, it’s cheap which is good, but in my view it is not yet fit for purpose. I won’t be staying again.

Clean, fun, xheap and well loated, but noisy - slamming doors shook the capsule every few minutes as people entered and exited the dorm. This spoiled what was otherwise a good set up.

Great value - clean, very compact, decent linen, Aircon, felt like sleeping in the aft cabin of a yacht 😊

The price and therefore value for money was outstanding for what you get. The bed is comfortable and the pillow is soft. It is good that you get a USB port and a plug socket in your capsule, as well as a dimmable light and control over the fan. I also enjoy the fact that you can lock yourself in your capsule for security. The amenities are clean and well presented, and the capsule itself is surprisingly spacious. The location is perfect for pretty much anything central London related.

Check-in process was nice and easy albeit one minor issue which was resolved within seconds from the member of staff working there. The capsule was comfortable and clean as was the rest of the hostel. What let it down on my occasion was that my capsule (bed 3144) was located opposite the door to the bathrooms meaning that I got woken up every time the door closed. This happened every few minutes throughout the night. I therefore had a really poor sleep. The capsule was also very hot which didn't help and there wasn't much airflow. I believe I got unlucky this time and had it been positioned elsewhere then I would have slept fine. Would I stay here again? For the price and location yes I would stay here again.

In a great location with an incredible cost which was main reason for booking. Difficult to find, very easy to find the hotel as well signposted but it is not in the same location but is near by. Use maps to find the Lindt store as its opposite. Pod was nice and clean, only one pillow though but towel was provided. They are definitely not sound proof and had neighbour speaking loudly on phone to early hours of the morning, I had noise cancelling headphones which I used once ready for sleep, I think these are a necessity with the poor sound proofing. The fan in the pod didn’t do a lot and was warm in the mornings, be wary in summer. There is also lights on a dimmer switch, a USB, USB-C and a 1 plug socket in the pod. Bring a gym size padlock as you can lock your pod shut. The facilities are basic, shower you have to press and hold, all cubicles some next to toilets. There are places to get ready in bathrooms including plug sockets for hair dryers and such. The entire building felt like it was under construction, with staircases warning of building site. The corridors with the pods were well kept but the lifts and stairs were poor. All in all it is very much you get what you pay for, just wish it wasn’t marketed as sound proof.

Centrally located within walking distance to almost everything! Picadilly Circus tube entrance is about 50 steps away! It was my first time staying in a hostel and capsule. The capsules are pretty sound proof especially with the fan running to circulate air. All the guests staying were respectful and quiet in the capsule areas. Those that wanted to visit went to the end of the room to talk quietly. No one messed with anyone's things. I felt safe and my items secure at all times. The big suitcases were left at the end of the room. During the day, I just put my small suitcase on my bed and pulled the door down. Very few used locks on their doors. I always took my credit card and passport with me for the day. The bed was comfortable and warm. You're given a big fluffy towel to use. I suggest bringing a small hand towel. It was annoying to carry a big bulky towel if I just wanted to wash my face or brush my teeth. Bring flip flops for bathrooms. The showers we're nice and warm but I agree with the biggest complaint of the push buttons to get water. The water runs for only 10 seconds and you have to push the button again. The problem was the button was constantly getting stuck. Everyday I walked into the bathroom and a shower button was stuck on and flooding a third of the bathroom! There needs to be a regular handle on the showers. I also suggest a curtain to block water from hitting the bench and wetting your dry clothes while you shower. And fix the elevator! Only 1 worked!

The capsule was clean and comfortable. Felt a little warm and air conditioning could have been better

The check in system would be easier if they gave you some sort of receipt to remember your name. The toilets were dirty. My capsule felt like being in a morgue apart from the fact that it was loud and hadn't been cleaned. Checkout took too long. Staff were friendly and helpful though.

Absolutely fantastic location, right in the centre of London Picadilly Circus, 5 minutes walk away from Carnaby Street and Soho. The dorm area is accessed by your keycard. The dorm was very quiet and peaceful at all times of the day. The room is a very small but comfortable sleeping quarter. Incredibly clever use of space, I felt secure and safe the whole time I was in the Zedwell Cocoon hotel. Take a padlock for the cocoon for when you’re leaving your belongings when you go out. The shutter locks from the inside when you go to sleep. Lovely and warm space with very quiet air conditioning unit. Security on the door was a very visible presence, guarding entrances to the hotel and reception. The bathroom and shower areas were a very pleasant, clean and a relaxing experience with calm, soothing music being pumped into the space. Body wash is provided in the showers and handwash in the sink areas. Both at check in and checkout the staff were extremely helpful, assisting in the (relatively simple) process however very much appreciated for first time visitors. I would definitely stay again.

Definitely recommend if you can get under £50 a night. Really nice staff and also great people staying in nearby capsules. Capsules have great space for you and your bag and also have a good locking system for when you go out. Keycard system in place for safety to each room of capsules. Quite difficult to find but if you look nearby the local shops you should find a pair of black doors that say “Picadilly Hostel”. It’s also in google and Apple Maps under the same name. Overall great experience and great location.

This was fine as a basic option for a solo traveller. It was clean and had the basics needed. The staff were helpful and check in/out was seamless. My only complaint is that you should not have to pay extra to lock your capsule from the rest of the dormitory. To do this, you have to bring or buy a padlock. Their vending machine was broken so i had to get one from a tourist tat shop at an inflated price. I'm sure this was mentioned somewhere in the T and c, but it was not obvious and it caught me out.

Staff were great BUT the locks on the capsules were faulty. It created a delay. Staff tried their best to fix this issue and I ended up having to leave them to it as I had an appointment. Zedwell seriously need to get their capsule locks sorted as they are very difficult at the best of times to lock and then when the are faulty, it’s worse!

Check in was an absolute disaster, they had no key cards and no one could check-in/ access their pods so I had to find somewhere else to stay at 11pm at night!

A little confusing to find but watch the YouTube reviews first and it's easy. Brilliant service. Easy to use and check in and out. I am an older guest (66) but if you are agile it is perfect for an overnight stay or maybe a 2 or 3 days. The staff were curtious and helpful. All the facilities were very clean. No Ritz but not that price 😊 and great location for the Theatre Land of London E. T. C. Tip. Take a photo of your room number and capsule as can be a little confusing at first. Take a padlock to lock the capsule when away from the capsule . + Great location. Friendly staff. Security. Clean WC's and Showers. - Little space and area to leave shoes and a bag when in the pod /capsules . Better hooks in the WC and Showers. Can be a little warm as air conditioning does have little effect. Exit signs could be clearer. Dave

Friendly reception. Difficult to find but there sister hotel across the road gave me directions. Pod fan didn't work but the moved me to another pod. Everything clean especially the shared bathroom complex, would suggest 1 cold tap in the bathroom as i needed to take some tablets and the auto locking doors into the pod areas realy clunk when they close even if you close slowly so pods near the doors may be woken during the night.but a great experience for me being a very mature stayer.

Very central location, clean, high value for money and excellent service by the front desk staff

Internet all good. Loads of shops nearby. Run clean. Didn’t meet one staff member- all screens!

Zero Faff. About the best possible location you could get. Do you wanna be out enjoying London all day instead of faffing around in the hotel? Then do this.

The hotel is at the center of everything, so it's easy to walk to tourist spots. It is also easily accessible via the transport network

I was initially hesitant about staying at the Zedwell Capsule Hotel due to the size of the capsules themselves. However, I needn't have worried. The capsule was snug, safe and warm - exactly what I wanted for my two night stay in London. The location is unbeatable if you are wanting to explore the West End. All the staff I encounted were polite, courteous and helpful. The bathroom/shower area was clean and you never needed to wait/queue to use the facilities despite the hotel appearing to be very busy and full indeed. I will certainly be booking to go back for another stay.

In the center of london which is great

Very nice sleeping spot in the middle of London, couple of steps to Piccadilly Circus. Comfortable sleeping, clean common areas like toilets/showers. Worth to money. Don't look around you can not find such a place for this kind of accommodation range. Ideal for short trips. I'll not look any other options when I'm in London next time.

Unbeatable option in Central London. Best location among all things Piccadilly can offer. Easy check-in and checkout with nice staff. The capsule itself was surprisingly comfortable and the other guests were pretty respectful about the noises during the night. Definitely would stay again.

In a great location with an incredible cost which was main reason for booking. Difficult to find, very easy to find the hotel as well signposted but it is not in the same location but is near by. Use maps to find the Lindt store as its opposite. Pod was nice and clean, only one pillow though but towel was provided. They are definitely not sound proof and had neighbour speaking loudly on phone to early hours of the morning, I had noise cancelling headphones which I used once ready for sleep, I think these are a necessity with the poor sound proofing. The fan in the pod didn’t do a lot and was warm in the mornings, be wary in summer. There is also lights on a dimmer switch, a USB, USB-C and a 1 plug socket in the pod. Bring a gym size padlock as you can lock your pod shut. The facilities are basic, shower you have to press and hold, all cubicles some next to toilets. There are places to get ready in bathrooms including plug sockets for hair dryers and such. The entire building felt like it was under construction, with staircases warning of building site. The corridors with the pods were well kept but the lifts and stairs were poor. All in all it is very much you get what you pay for, just wish it wasn’t marketed as sound proof.

Centrally located within walking distance to almost everything! Picadilly Circus tube entrance is about 50 steps away! It was my first time staying in a hostel and capsule. The capsules are pretty sound proof especially with the fan running to circulate air. All the guests staying were respectful and quiet in the capsule areas. Those that wanted to visit went to the end of the room to talk quietly. No one messed with anyone's things. I felt safe and my items secure at all times. The big suitcases were left at the end of the room. During the day, I just put my small suitcase on my bed and pulled the door down. Very few used locks on their doors. I always took my credit card and passport with me for the day. The bed was comfortable and warm. You're given a big fluffy towel to use. I suggest bringing a small hand towel. It was annoying to carry a big bulky towel if I just wanted to wash my face or brush my teeth. Bring flip flops for bathrooms. The showers we're nice and warm but I agree with the biggest complaint of the push buttons to get water. The water runs for only 10 seconds and you have to push the button again. The problem was the button was constantly getting stuck. Everyday I walked into the bathroom and a shower button was stuck on and flooding a third of the bathroom! There needs to be a regular handle on the showers. I also suggest a curtain to block water from hitting the bench and wetting your dry clothes while you shower. And fix the elevator! Only 1 worked!

All around amazing location, would definitely book again

Cheap capsule hotel in central London a bit hard to find

I had a hard time finding the hotel due to my unfamiliarity with the address format. Google maps was worse. I finally went inside the Zedwell Hotel to ask directions. Their capsule hotel isstay. It was as described located in the building that's currently under renovation right in front of them. Look for the sign underneath the scaffolding. I was satisfied with my stay although it is somewhat like a maze. I needed help with the check-in and there was a very friendly and helpful young man that assisted me. My pod was the cutest, and it included fresh clean linen and a large towel. I was in an all female area. The shared bathroom was down the hall. The mattress was very comfortable. I could hear noises and bumps, and I used my earplugs. Downstairs in the reception area, besides a good amount of seating, I found a vending machines for supplies and toiletries and another for snacks and beverages. I was surprised that there were no table and chairs. It was just as described, great location, very walkable, shopping, dining and entertainment choices abound.

Clean capsule, if a little small.Excellent location and first class value. Only downside was one lift wasn’t working and there was nowhere to. Get water either boiling for tea or cold for water bottles.

Was super clean, pod and bathrooms. Liked the security aspects, both lockable areas, entry and people. Pod had everything you needed, a cosy space and roomier than expected. Location 10 secs walk from Piccadilly Circus was second to none. Guests respectful of sleep time. Staff felt were there to help. Small suggestion, could there be a hot drinks vending machine too? To my great surprise, am a pod/capsule/cocoon/coffin convert! Can’t wait to return.