Hilton Garden Inn Denver Downtown

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Great location in heart of downtown convention center. Underground parking onsite, clean rooms, friendly staff.

Fine hotel. There’s no indoor pool. If you’re looking for one, look elsewhere.

Upon checking in the staff never informed me that the pool was out of order and apparently had been for months. When traveling with children this is a feature that I look for. After taking g my kids to the pool and not being able to enter I went to the front desk who rudely told me “we don’t have a pool” I responded by saying your amenities list an indoor pool only then said well we do but it’s been out of order for months. This would have been good information that could have been listed on their site especially paying the severely inflated rates due to 5/5 celebrations downtown. My bath tube faucet was falling off the wall. There was a toilet leak around the basin of the toilet. I’m incredibly disappointed and after requesting a phone call from management while on property I never heard from anyone.

Room clean, staff just okay, nothing free or complementary but water. Great location!