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Krystal Vallarta

84 US$

/nat

Gennemsnit for september

Krystal Vallarta - Reception

Krystal Vallarta - Værelse

Krystal Vallarta - Værelse

Krystal Vallarta - Udsigt fra værelset

Krystal Vallarta - Reception

Priser på Krystal Vallarta

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84 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På Krystal Vallarta ligger prisen pr. nat i gennemsnit på 82 US$ i den billigste måned (oktober) og 122 US$ i den dyreste måned (december), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Krystal Vallarta pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	112 US$
februar	105 US$
marts	101 US$
april	99 US$
maj	101 US$
juni	94 US$
juli	104 US$
august	91 US$
september	84 US$
oktober	82 US$
november	90 US$
december	122 US$

Dyrest: december (ca. 122 US$)

Billigst: oktober (ca. 82 US$)

Om dette overnatningssted

Tag en dukkert i en af de 3 udendørs swimmingpools, eller nyd de andre rekreative faciliteter, inklusive en vandrutsjebane og et fitnesscenter. Dette hotel i kolonialstil tilbyder desuden gratis trådløs internetadgang, concierge-tjenester o...

Faciliteter

Tag en dukkert i en af de 3 udendørs swimmingpools, eller nyd de andre rekreative faciliteter, inklusive en vandrutsjebane og et fitnesscenter. Dette hotel i kolonialstil tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til renseri/vaskeservice, en døgnåben reception og en flersproget medarbejderstab. Planlægger du et arrangement i Puerto Vallarta? På dette hotel er der et område på 334 kvadratmeter til rådighed, bestående af konferencelokaler og 3 mødelokaler. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.

Spisning

Snup en bid mad på en af dette hotels 3 restauranter, eller bliv på værelset og nyd godt af roomservice (i et begrænset antal timer). Tag forbi strandbaren samt de 2 barer/lounger, hvor du kan slappe af med en forfriskende drink. Morgenmadsbuffet tilbydes mod gebyr dagligt fra kl. 07.00 til kl. 11.00.

Værelser

Overnat i et af de 388 værelser, der indeholder smart-tv. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Badeværelserne indeholder bruser med brusehoved med spredningseffekt og gratis toiletartikler. Faciliteter inkluderer pengeskabe og gratis mineralvand på flaske, og rengøring udføres dagligt.

Lokation

Med et ophold hos Krystal Vallarta i Puerto Vallarta (Hotel Zone) er du kun få skridt fra Banderas-bugten og 9 min. gang fra Krydstogtsterminal. Dette hotel ved stranden ligger 4,9 km fra Malecón og 6,2 km fra Playa de los Muertos.

I nærheden

Banderas-bugten(0.1 mil)
Hotel Zone Strand(0.1 mil)
Playa de Oro(0.1 mil)
Puerto Mágico(0.4 mil)
Krydstogtskibskajen(0.4 mil)
Krydstogtsterminal(0.5 mil)
Casino Life The Marine Core Vallarta(0.6 mil)
La Isla(0.7 mil)
Playa Flamingos(0.9 mil)
El Salado Estuary State Park(1 mil)
Plaza Caracol(1 mil)
Galeria Vallarta(1.3 mil)
Canopy Bay(1.4 mil)
Vallarta Kasino(1.9 mil)
Las Glorias Strand(1.9 mil)
Den foretrukne lufthavn for Krystal Vallarta er Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz International)(3.8 mil)

Parkering
Restaurant
Swimmingpool
Roomservice
Turistservice
Renseri

Lokation

Address Provided by Property Manager, Hotel Zone, Puerto Vallarta, Jalisco, Mexico

Banderas-bugten (0.1 mil)

Hotel Zone Strand (0.1 mil)

Playa de Oro (0.1 mil)

Puerto Mágico (0.4 mil)

Krydstogtskibskajen (0.4 mil)

Krydstogtsterminal (0.5 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

7

Deluxe-værelse - havudsigt

Værelsesoplysninger

2 Dobbeltsenge

Sover 3

430 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Arbejdsrum til bærbar PC

2

Superior-værelse - udsigt over resort

Værelsesoplysninger

2 Dobbeltsenge

Sover 3

473 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

4

Deluxe-værelse - 1 kingsize-seng - bjergudsigt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

430 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Arbejdsrum til bærbar PC

1

Standardværelse

Værelsesoplysninger

2 Dobbeltsenge

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

7

Deluxe-værelse - bjergudsigt

Værelsesoplysninger

2 Dobbeltsenge

Sover 3

430 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Arbejdsrum til bærbar PC

2

Superior-værelse - havudsigt

Værelsesoplysninger

2 Dobbeltsenge

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

3

Deluxe-værelse - 1 kingsize-seng - havudsigt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

430 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Arbejdsrum til bærbar PC

2

Superior-værelse - 1 kingsize-seng - havudsigt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

3

Superior-værelse - 1 kingsize-seng - udsigt over resort

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

473 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

Gæsteanmeldelser af Krystal Vallarta

6.8

Behagelig

Baseret på 1.600 verificerede anmeldelser

Hvem overnatter her?

Business

8%

Par

32%

Familie

37%

Gruppe

17%

Solorejsende

2%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Krystal Vallarta modtager blandede anmeldelser: Gæsterne roser den bekvemme beliggenhed ved stranden og nogle venlige medarbejdere, men igangværende byggerier, overfyldte eller lukkede pools, langsom indtjekning og forældede værelser med vedligeholdelsesproblemer og støj påvirker ofte komforten.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

Krystal Vallarta modtager blandede anmeldelser: Gæsterne roser den bekvemme beliggenhed ved stranden og nogle venlige medarbejdere, men igangværende byggerier, overfyldte eller lukkede pools, langsom indtjekning og forældede værelser med vedligeholdelsesproblemer og støj påvirker ofte komforten.

Tilbagemeldingerne vedrørende renlighed er blandede, med rapporter om beskidte eller mugne værelser, skimmelsvamp, skadedyr og lejlighedsvis manglende rengøring sammen med nogle velholdte værelser. Spisemulighederne er begrænsede under renoveringerne, og buffetkvaliteten beskrives ofte som gennemsnitlig eller gentagende, selvom nogle gæster nød morgenmaden. Forvent et ophold med fokus på værdi for pengene med betydelige kompromiser relateret til renoveringen.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Hyppige byggerier og renoveringer har reduceret eller lukket pools, hvilket skaber trængsel og ekstra støj; elevatorer og generel vedligeholdelse er inkonsekvente, og parkering koster ekstra. Fitnesscentret er forældet, og der er begrænset adgang til stole ved poolen/loungen.

Relaterede gæsteanmeldelser

8

ignacio

7. okt. 2024

·

Overnattede 1 nat

Falta de mantenimiento en Gym

Falta de mantenimiento en Gym

8

randy

5. mar. 2024

·

Overnattede 1 nat

A village like atmosphere with a great beach but very cold pools.

A village like atmosphere with a great beach but very cold pools.

8

Verónica

22. sep. 2025

·

Overnattede 2 nætter

El hotel está en reparación. Tiene muchas áreas en reparación y construcción. No están abiertas todas las albercas. Llovió y se inundó, hubo salida de ah

El hotel está en reparación. Tiene muchas áreas en reparación y construcción. No están abiertas todas las albercas. Llovió y se inundó, hubo salida de ah

6

Erin

28. feb. 2024

·

Overnattede 4 nætter

We weren’t on the all-inclusive plan and were unable to charge drinks to our room. When we purchased drinks at the pool bar they were the tiniest drinks that you’ve ever seen (likely because they’re catering to all-inclusive.) there were no pool or beach chairs available after 10;00am. There was a MAJOR water leak happening which resulted in ceilings being cut out and dripping through the lobby.

We weren’t on the all-inclusive plan and were unable to charge drinks to our room. When we purchased drinks at the pool bar they were the tiniest drinks that you’ve ever seen (likely because they’re catering to all-inclusive.) there were no pool or beach chairs available after 10;00am. There was a MAJOR water leak happening which resulted in ceilings being cut out and dripping through the lobby.

2

david

13. okt. 2025

·

Overnattede 7 nætter

If it were not for a struggling wait staff, this place should be prepped for a teardown. One of the two hotel elevators broke down and remained that way for half of my one-week stay. During the day, the majority of the other one was loaded to more than double its maximum allowable capacity. There was no place for people to sit in the expansive lobby area despite having a bar to serve drinks. Noisy and crowded with construction work. The price for food and drinks was exorbitant.

If it were not for a struggling wait staff, this place should be prepped for a teardown. One of the two hotel elevators broke down and remained that way for half of my one-week stay. During the day, the majority of the other one was loaded to more than double its maximum allowable capacity. There was no place for people to sit in the expansive lobby area despite having a bar to serve drinks. Noisy and crowded with construction work. The price for food and drinks was exorbitant.

4

Jose Luis

25. maj 2023

·

Overnattede 8 nætter

We booked a garden view room, received a room with a view of the parking lot but was told an Oceanview upgrade wouldn't cost very much. I had visited this property several years ago. They had a wonderful swim up bar that no longer exists and they covered over their largest infinity pool. Leaving 3 inferior pools with little to no seating. Overall we were very disappointed.

We booked a garden view room, received a room with a view of the parking lot but was told an Oceanview upgrade wouldn't cost very much. I had visited this property several years ago. They had a wonderful swim up bar that no longer exists and they covered over their largest infinity pool. Leaving 3 inferior pools with little to no seating. Overall we were very disappointed.

4

Philip David

27. jan. 2025

·

Overnattede 10 nætter

Construction was happening, concrete demission was happening. No gym as advertised The sea was too rough to swim in any distance. No lifeguards. Too many peddlers on the beach. They wake you up if you go to sleep. People leave item on sun lunger and go somewhere else, so if you do not go down early you probably not going to get one.

Construction was happening, concrete demission was happening. No gym as advertised The sea was too rough to swim in any distance. No lifeguards. Too many peddlers on the beach. They wake you up if you go to sleep. People leave item on sun lunger and go somewhere else, so if you do not go down early you probably not going to get one.

6

Barbara

10. feb. 2025

·

Overnattede 7 nætter

Grounds and room was very nice but didn’t know there was so much construction and the main pool closed. No option for food except the buffet, no snack bar as on the website. Housekeeping was terrible, had to keep asking for coffee, towels, Kleenex. No hand towel except first day.

Grounds and room was very nice but didn’t know there was so much construction and the main pool closed. No option for food except the buffet, no snack bar as on the website. Housekeeping was terrible, had to keep asking for coffee, towels, Kleenex. No hand towel except first day.

6

Jose Rivera

4. nov. 2025

·

Overnattede 11 nætter

Primero front office se tarde 30 minutes en Darnos el cuarto y en el closet avia mold les avise y nada isieron tuvimos respirando mold 11 dias yo no me siento bien voy a ir con el doctor les dije 3 veses no limpiaron y tambien no validaron las comidas ni las bevidas nunca vuelvo a estar en ese hotel la alverca era un cochinero tenia demasiada jente nunca no metimos estaba muy susia

Primero front office se tarde 30 minutes en Darnos el cuarto y en el closet avia mold les avise y nada isieron tuvimos respirando mold 11 dias yo no me siento bien voy a ir con el doctor les dije 3 veses no limpiaron y tambien no validaron las comidas ni las bevidas nunca vuelvo a estar en ese hotel la alverca era un cochinero tenia demasiada jente nunca no metimos estaba muy susia

2

daniel

11. nov. 2025

·

Overnattede 3 nætter

El hotel se encuentra en COSTRUCCION, así que el ruido por construcción es todo el día, en todas las partes del hotel, por lo cual tuve que cancelar a mi estancia de inmediato, acudes por descanso no a ver cómo personal de construcción trabaja. Una sola alberca para todos los huéspedes, más pequeña de lo habitual en un hotel. NO RECOMIENDO PARA NADA VISITARLO HASTA QUE TERMINENE DE REALIZAR SU OBRA.

El hotel se encuentra en COSTRUCCION, así que el ruido por construcción es todo el día, en todas las partes del hotel, por lo cual tuve que cancelar a mi estancia de inmediato, acudes por descanso no a ver cómo personal de construcción trabaja. Una sola alberca para todos los huéspedes, más pequeña de lo habitual en un hotel. NO RECOMIENDO PARA NADA VISITARLO HASTA QUE TERMINENE DE REALIZAR SU OBRA.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Tilbagemeldingerne er blandede: mange nævner beskidte eller mugne værelser, skimmelsvamp, skadedyr og lejlighedsvis beskidte pools, mens andre rapporterer rene værelser. Stuepersonale kan glemme håndklæder eller være forsinkede.

Relaterede gæsteanmeldelser

4

Bjorn

5. nov. 2024

·

Overnattede 7 nætter

The hotel grounds are under renovation, a lot of noise & construction vehicles on sight which took away from a relaxing vacation vibe. The rooms are filthy, I mean horrible, thick dust everywhere, on pictures, tv under the fridge & lots of dust bunnies on the ceiling & fan. The drapes have probably not been cleaned in years. Room safe did not work, batteries were dead, balcony doors didn’t lock & balcony light was burned out. Upside was the bed was very comfortable, towels & sheets were clean. The staff are extremely polite & accommodating & tried very hard to compensate for the aging, declining property. We cleaned up our room ourselves & stayed a week & enjoyed the fantastic view of the ocean & sunsets. The pools, deck & loungers are okay. We did not dine on site, lots of restaurants nearby & a bus stop right outside the lobby. The price was right but I would not stay again here.

The hotel grounds are under renovation, a lot of noise & construction vehicles on sight which took away from a relaxing vacation vibe. The rooms are filthy, I mean horrible, thick dust everywhere, on pictures, tv under the fridge & lots of dust bunnies on the ceiling & fan. The drapes have probably not been cleaned in years. Room safe did not work, batteries were dead, balcony doors didn’t lock & balcony light was burned out. Upside was the bed was very comfortable, towels & sheets were clean. The staff are extremely polite & accommodating & tried very hard to compensate for the aging, declining property. We cleaned up our room ourselves & stayed a week & enjoyed the fantastic view of the ocean & sunsets. The pools, deck & loungers are okay. We did not dine on site, lots of restaurants nearby & a bus stop right outside the lobby. The price was right but I would not stay again here.

4

ALEXIS MARLENE

30. jul. 2025

·

Overnattede 5 nætter

Hi, I stayed here for with my boyfriend for our summer vacation, and we were the ONLY Americans in the whole resort/hotel, It was all local people. Partying went on till 1AM, the rooms was dirty when arriving, the paint from the ceiling was falling apart in the shower, the toilet seat was broken, the bathroom vent was leaking water all over the place, and shower didn’t drain, nor bathroom sink. Just be aware black mold was everywhere, and the resort/hotel is DEFINITELY not what the pictures show online.

Hi, I stayed here for with my boyfriend for our summer vacation, and we were the ONLY Americans in the whole resort/hotel, It was all local people. Partying went on till 1AM, the rooms was dirty when arriving, the paint from the ceiling was falling apart in the shower, the toilet seat was broken, the bathroom vent was leaking water all over the place, and shower didn’t drain, nor bathroom sink. Just be aware black mold was everywhere, and the resort/hotel is DEFINITELY not what the pictures show online.

10

Andrea Gabriela

10. okt. 2025

·

Overnattede 6 nætter

La vista increíble. Personal super amable! Me hicieron sentir muy cómoda La cama y las almohadas deliciosas, el servicio de limpieza de la habitación excelente. Recomendado 10/10

La vista increíble. Personal super amable! Me hicieron sentir muy cómoda La cama y las almohadas deliciosas, el servicio de limpieza de la habitación excelente. Recomendado 10/10

4

Alain

27. feb. 2025

·

Overnattede 7 nætter

This place needs a lot of love, not so clean and our room needed upgrades (Bathroom door handle, toilet paper holder and the toilet flush handle were basically falling apart) and the mirror was disgusting. Not to mention we had to call the front desk multiple times to get towels as they just forgot to replace them when they cleaned the room. ALSO, they are starting a major construction project (15 ish story building) and renovating and older one right on beach, NOT the place to relax! On a positive note, the staff is very nice and the location is good, lots of restaurants around (walking distance).

This place needs a lot of love, not so clean and our room needed upgrades (Bathroom door handle, toilet paper holder and the toilet flush handle were basically falling apart) and the mirror was disgusting. Not to mention we had to call the front desk multiple times to get towels as they just forgot to replace them when they cleaned the room. ALSO, they are starting a major construction project (15 ish story building) and renovating and older one right on beach, NOT the place to relax! On a positive note, the staff is very nice and the location is good, lots of restaurants around (walking distance).

8

jesenia

30. okt. 2025

·

Overnattede 2 nætter

We liked the clean room and view and the staff were friendly.

We liked the clean room and view and the staff were friendly.

4

oscar

1. jan. 2026

·

Overnattede 3 nætter

I told 3 times front desk the sheets were dirty since we arrived and they didnt change them!!! Take your money somewhere else

I told 3 times front desk the sheets were dirty since we arrived and they didnt change them!!! Take your money somewhere else

4

Kaylin Hannah

18. dec. 2024

·

Overnattede 1 nat

I honestly felt uncomfortable in my room because there was a giant black mold spot in the bathroom and in hindsight should have asked to be moved. There was also a leak above the toilet that dripped on your head while it was in use. Overall the property is nice for the price. I enjoyed the live salsa music in the lobby in the evening and the staff was very friendly.

I honestly felt uncomfortable in my room because there was a giant black mold spot in the bathroom and in hindsight should have asked to be moved. There was also a leak above the toilet that dripped on your head while it was in use. Overall the property is nice for the price. I enjoyed the live salsa music in the lobby in the evening and the staff was very friendly.

2

Zuly

6. mar. 2024

·

Overnattede 4 nætter

Room has dirty, holes on the wall and headboard lines dirty and stained. Bathtub cracked dirty and stained. Toilet stained and dirty. Horrible conditions. Checked out the next day. Ended in staying at “los tules puerto Vallarta” for the same price. The place was nice and clean, ambiance was great! Kristal is a false advertisement that place is horrible conditions.

Room has dirty, holes on the wall and headboard lines dirty and stained. Bathtub cracked dirty and stained. Toilet stained and dirty. Horrible conditions. Checked out the next day. Ended in staying at “los tules puerto Vallarta” for the same price. The place was nice and clean, ambiance was great! Kristal is a false advertisement that place is horrible conditions.

4

Emad

23. feb. 2025

·

Overnattede 4 nætter

It wasn't very clean. Saw a small roache in the room once. The staff were helpful tho

It wasn't very clean. Saw a small roache in the room once. The staff were helpful tho

6

Gabriela Mireya

30. sep. 2024

·

Overnattede 4 nætter

La propiedad está descuidada, le falta mantenimiento, poca atención. En área de alberca, y limpieza o fumigación, hay cucarachas en habitación

La propiedad está descuidada, le falta mantenimiento, poca atención. En área de alberca, y limpieza o fumigación, hay cucarachas en habitación

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er generelt forældede med tilbagevendende vedligeholdelsesproblemer (AC, varmt vand, VVS, telefoner, TV) og tynde vægge, der forårsager støj. Nogle enheder er rummelige med balkoner og havudsigt.

Relaterede gæsteanmeldelser

6

daniel

8. dec. 2025

·

Overnattede 1 nat

Tv dint work , really can use an update

Tv dint work , really can use an update

6

David

4. jan. 2025

·

Overnattede 6 nætter

The property is dated. The rooms are ok. Water pressure and hot water were limited. The pictures are of an older building by the pool and beach. Hard to get chairs by pool or beach. No monitoring of people holding seats all day. We did not do the food package. Too many good restaurants in the area or downtown.

The property is dated. The rooms are ok. Water pressure and hot water were limited. The pictures are of an older building by the pool and beach. Hard to get chairs by pool or beach. No monitoring of people holding seats all day. We did not do the food package. Too many good restaurants in the area or downtown.

10

Jillayne

3. nov. 2024

·

Overnattede 1 nat

Almost everything was perfect. Concern that you could hear EVERYTHING through the doors and walls from our room. There was also a red mark on one of our pillows (looked like a drop of blood???? Evening else was good.

Almost everything was perfect. Concern that you could hear EVERYTHING through the doors and walls from our room. There was also a red mark on one of our pillows (looked like a drop of blood???? Evening else was good.

8

DeLynn

14. okt. 2024

·

Overnattede 3 nætter

Great view from room. Good size rooms, clean, tons of tv channels in english, beautiful bathroom, refrigerator provided. Deck with chairs, a/c. I did find a cockroach in my bed before i slept in it but didnt find anything else. A bit noisy throughout the night out in hallway. We were on 26th floor, top of the building. A bit of a walk to the pools and beach. There is a huge active construction site on the property next to the main pool. Very loud. But would rather hear contstruction then the loudest activity director, with a microphone and huge speaker on full blast all day. Annoying. Food is subpar, expensive if you do buffet without inclusive package. But definetly not worth paying for inclusive unless you drink a lot. Great bar staff. Great front desk staff and thanks to Pablo for taking care of our luggage!! Easy check in process. Good location. Store next to hotel for limited needs. They bring in locals on busses 24 /7 so pretty packed. Pools are packed and get dirty quick. No waiters at pool which was odd

Great view from room. Good size rooms, clean, tons of tv channels in english, beautiful bathroom, refrigerator provided. Deck with chairs, a/c. I did find a cockroach in my bed before i slept in it but didnt find anything else. A bit noisy throughout the night out in hallway. We were on 26th floor, top of the building. A bit of a walk to the pools and beach. There is a huge active construction site on the property next to the main pool. Very loud. But would rather hear contstruction then the loudest activity director, with a microphone and huge speaker on full blast all day. Annoying. Food is subpar, expensive if you do buffet without inclusive package. But definetly not worth paying for inclusive unless you drink a lot. Great bar staff. Great front desk staff and thanks to Pablo for taking care of our luggage!! Easy check in process. Good location. Store next to hotel for limited needs. They bring in locals on busses 24 /7 so pretty packed. Pools are packed and get dirty quick. No waiters at pool which was odd

10

Christianne

14. nov. 2025

·

Overnattede 1 nat

Amenities in the room were more than expected. Bathroom is very nice and spacious. Ocean view was as expected. Nice to have a balcony to enjoy the sunset.

Amenities in the room were more than expected. Bathroom is very nice and spacious. Ocean view was as expected. Nice to have a balcony to enjoy the sunset.

8

Suzanne

13. feb. 2024

·

Overnattede 5 nætter

The grounds at the crystal were beautiful ,the pools lovely although required some maintenance missing tiles everywhere,didn’t pay for all inclusive so can’t speak to that ,our room was in the tower it was very clean ,all except the mildew smell when the air conditioning was on ,we didn’t need it so it went away when shut off

The grounds at the crystal were beautiful ,the pools lovely although required some maintenance missing tiles everywhere,didn’t pay for all inclusive so can’t speak to that ,our room was in the tower it was very clean ,all except the mildew smell when the air conditioning was on ,we didn’t need it so it went away when shut off

6

Lori

27. feb. 2025

·

Overnattede 1 nat

The resort was surrounded by a lot construction, and much was in disrepair. The desk side tables in the room were damaged, the phone did not work, for examples.

The resort was surrounded by a lot construction, and much was in disrepair. The desk side tables in the room were damaged, the phone did not work, for examples.

2

HUY

28. nov. 2025

·

Overnattede 3 nætter

Super loud hotel, they play music until midnight so good luck getting any sleep, unhelpful staff

Super loud hotel, they play music until midnight so good luck getting any sleep, unhelpful staff

8

Valentina

13. feb. 2024

·

Overnattede 8 nætter

Beautiful view from the balcony of 5th floor, very good mattresses but too firm pillows. Too thin door with very wide gap underneath between two connected rooms make it very noisy. Very good and beautiful restaurant, kind lobby staff

Beautiful view from the balcony of 5th floor, very good mattresses but too firm pillows. Too thin door with very wide gap underneath between two connected rooms make it very noisy. Very good and beautiful restaurant, kind lobby staff

8

yered

8. jun. 2025

·

Overnattede 1 nat

Las habitaciones grandes y limpias

Las habitaciones grandes y limpias

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Service

Personalet er ofte venligt og hjælpsomt, men betjeningen i receptionen og løsningen af problemer kan være langsom eller inkonsekvent, med lejlighedsvis pres for at deltage i salgspræsentationer.

Relaterede gæsteanmeldelser

10

Luis Alberto

19. nov. 2025

·

Overnattede 2 nætter

Excelente servicio.

Excelente servicio.

6

ROCCO

6. maj 2024

·

Overnattede 1 nat

Rooms are very clean and staff are friendly. However checking in and out are major problems with this Hotel you will wait 10-40 min in line with no other options. And the hotel will not let you leave without checking out and getting a ticket to leave so plan accordingly You will also be required to wear a wristband your entire stay. I feel like this hotel has no regard for your time, not up to American standards.

Rooms are very clean and staff are friendly. However checking in and out are major problems with this Hotel you will wait 10-40 min in line with no other options. And the hotel will not let you leave without checking out and getting a ticket to leave so plan accordingly You will also be required to wear a wristband your entire stay. I feel like this hotel has no regard for your time, not up to American standards.

6

Amanda

13. nov. 2025

·

Overnattede 2 nætter

The staff was not very welcoming or courteous. They gave us a room with double beds when we reserved a room with a king size bed. When we asked to be moved to a room with a king size bed like we had reserved, in a very unapologetic way they said they didnt have one available, that what we got was all they had available and they could move us to a new room the next day. We were only there for 2 days. I didn't want to unpack one day in one room and move to a new room the next. Also the hotel is under construction and had one small pool for everyone. The pool was so full and no where to even sit by the pool. The whole place needs to be renovated. Unpleasant stay for many reasons.we will not be going back.

The staff was not very welcoming or courteous. They gave us a room with double beds when we reserved a room with a king size bed. When we asked to be moved to a room with a king size bed like we had reserved, in a very unapologetic way they said they didnt have one available, that what we got was all they had available and they could move us to a new room the next day. We were only there for 2 days. I didn't want to unpack one day in one room and move to a new room the next. Also the hotel is under construction and had one small pool for everyone. The pool was so full and no where to even sit by the pool. The whole place needs to be renovated. Unpleasant stay for many reasons.we will not be going back.

6

Sean

6. okt. 2025

·

Overnattede 5 nætter

We had what could have been a lovely evening completely soured by the behavior of the head waiter. Instead of doing his actual job, he decided it was appropriate to ask my partner to play chess with him and then told her she “needs to make friends” (with him) if she ever wants to come back and stay for free. That is not charming, it’s inappropriate flirting and unprofessional. When you go to a restaurant, you expect attentive service, not some bizarre attempt at recruiting personal “friends” from the guests. This kind of behavior puts people in an uncomfortable position and crosses boundaries that should never be crossed in hospitality. A head waiter should be creating a welcoming, respectful environment — not turning the dining room into his own playground for awkward advances. Based on this experience, I would strongly caution anyone, especially women, about the way staff conduct themselves here.

We had what could have been a lovely evening completely soured by the behavior of the head waiter. Instead of doing his actual job, he decided it was appropriate to ask my partner to play chess with him and then told her she “needs to make friends” (with him) if she ever wants to come back and stay for free. That is not charming, it’s inappropriate flirting and unprofessional. When you go to a restaurant, you expect attentive service, not some bizarre attempt at recruiting personal “friends” from the guests. This kind of behavior puts people in an uncomfortable position and crosses boundaries that should never be crossed in hospitality. A head waiter should be creating a welcoming, respectful environment — not turning the dining room into his own playground for awkward advances. Based on this experience, I would strongly caution anyone, especially women, about the way staff conduct themselves here.

2

JACI

18. aug. 2023

·

Overnattede 3 nætter

Service is terrible. Took over an hour to check in. Never a valet to get taxi. Beach has only about 25 chairs. No bar service by pools. No one answers room service. No one speaks English at all. Did not provide receipt at all(refused at check out). Restaurants limited and staff very rude This hotel is set up for Mexican locals with lots of kids. No a good place for English speaking tourist. Very rude. The rooms are wonderful and clean but that was the only highlight at this resort. Price is cheap but you get what you pay for and less here.

Service is terrible. Took over an hour to check in. Never a valet to get taxi. Beach has only about 25 chairs. No bar service by pools. No one answers room service. No one speaks English at all. Did not provide receipt at all(refused at check out). Restaurants limited and staff very rude This hotel is set up for Mexican locals with lots of kids. No a good place for English speaking tourist. Very rude. The rooms are wonderful and clean but that was the only highlight at this resort. Price is cheap but you get what you pay for and less here.

8

marco vinicio

24. jul. 2024

·

Overnattede 3 nætter

Personal de recepción con mala actitud hasta que se dieron cuenta que mi reserva era por expedia, desde ahí la recepcionista que nos atendió fue una maravilla en la atención. El personal de botones no mueve un dedo por ayudarte con tu carro u orientarte en dónde acomodarlo mientras te registras, las paredes del piso de la torre donde tuvimos la habitación estaban con humedad constante y el aseo a la habitación siempre era muy tarde casi a las 15:00 horas. El aire acondicionado no enfriaba rápidamente la habitación. Las albercas generalmente se estaban sucias con basura de palmeras y arena.

Personal de recepción con mala actitud hasta que se dieron cuenta que mi reserva era por expedia, desde ahí la recepcionista que nos atendió fue una maravilla en la atención. El personal de botones no mueve un dedo por ayudarte con tu carro u orientarte en dónde acomodarlo mientras te registras, las paredes del piso de la torre donde tuvimos la habitación estaban con humedad constante y el aseo a la habitación siempre era muy tarde casi a las 15:00 horas. El aire acondicionado no enfriaba rápidamente la habitación. Las albercas generalmente se estaban sucias con basura de palmeras y arena.

10

helia a de

16. apr. 2025

·

Overnattede 3 nætter

Todo el personal muy amable

Todo el personal muy amable

10

Hilary

23. nov. 2025

·

Overnattede 3 nætter

We stay here every year. It never disappoints. The rooms are clean, the staff is friendly, and breakfast is very nice.

We stay here every year. It never disappoints. The rooms are clean, the staff is friendly, and breakfast is very nice.

10

Mariel

17. feb. 2025

·

Overnattede 2 nætter

Le falta personal para agilizar la atención de huéspedes en el check in y check out, lo demás 10/10

Le falta personal para agilizar la atención de huéspedes en el check in y check out, lo demás 10/10

10

Minnie

1. mar. 2026

·

Overnattede 25 nætter

Absolutely great staff!

Absolutely great staff!

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Lokation

Bekvem beliggenhed ved stranden tæt på offentlig transport, marina og restauranter. Nogle bygninger kræver en gåtur til stranden, og igangværende byggerier i nærheden kan påvirke atmosfæren.

Relaterede gæsteanmeldelser

10

VICENTE PLASCENCIA

14. mar. 2025

·

Overnattede 3 nætter

Bien situado cerca de varias atracciones

Bien situado cerca de varias atracciones

8

Natalia

21. sep. 2025

·

Overnattede 1 nat

Por el precio está bien, pero es un hotel viejo y aunque tiene acceso a la playa no queda bajando de la habitación, tienes que caminar algo, no hay variedad en restaurantes en el complejo, pero en general por la ubicación y precio está bien.

Por el precio está bien, pero es un hotel viejo y aunque tiene acceso a la playa no queda bajando de la habitación, tienes que caminar algo, no hay variedad en restaurantes en el complejo, pero en general por la ubicación y precio está bien.

10

Martyna

13. nov. 2024

·

Overnattede 4 nætter

We really enjoy our stay . We did visit between Nov 7-11. Great location. Walking distance to the marina where from boat excursions were departing was a nice bonus as we booked some. Nice beach. The water temperature in the ocean was amazing. We were sleeping so well there :) Forgot to check the tag on their pillows as those were super comfortable. Very helpful and kind staff . Would go back again.

We really enjoy our stay . We did visit between Nov 7-11. Great location. Walking distance to the marina where from boat excursions were departing was a nice bonus as we booked some. Nice beach. The water temperature in the ocean was amazing. We were sleeping so well there :) Forgot to check the tag on their pillows as those were super comfortable. Very helpful and kind staff . Would go back again.

8

Miguel

20. feb. 2025

·

Overnattede 5 nætter

Very convenient location. Easy access to beach, city transportation, port and other points of interest. Only downside is that there was noise near pools and beach do to construction.

Very convenient location. Easy access to beach, city transportation, port and other points of interest. Only downside is that there was noise near pools and beach do to construction.

10

Samuel

18. mar. 2025

·

Overnattede 2 nætter

Location is good...

Location is good...

10

Eugenio

4. jul. 2024

·

Overnattede 1 nat

muy bien ubicada,

muy bien ubicada,

8

jose

25. mar. 2024

·

Overnattede 2 nætter

Its a nice place with close shopping and dining

Its a nice place with close shopping and dining

10

Christopher

30. nov. 2024

·

Overnattede 5 nætter

The hotel is in a convenient location. The hotel employees were very nice.

The hotel is in a convenient location. The hotel employees were very nice.

10

Stephan

8. mar. 2025

·

Overnattede 14 nætter

Good location

Good location

10

Julio

11. apr. 2025

·

Overnattede 3 nætter

Good area. You can catch public transportation outside the hotel

Good area. You can catch public transportation outside the hotel

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Spisning

Spisemulighederne er begrænsede under renoveringerne, med buffetfokuserede muligheder, som mange finder gennemsnitlige, gentagende eller overprisede; nogle gæster roste morgenmaden, som f.eks. omeletter. Lukninger og ventetid rapporteres.

Relaterede gæsteanmeldelser

6

Maria

8. jan. 2025

·

Overnattede 4 nætter

It was ok if you only spend the night over, my family and I went so we booked for 4 days the stay only was $810usd for 4 days 3 nights when we got there they told us if we added the all included it would be $522usd total for 4 persons we added it but the food was the same every day not a variety and they had a new year dinner which they said if we wanted to participate it would be another $88usd per person which was insane if it was all included why not include that! they had two restaurants and they said one would be oriental and the other Italian all lies the new year day they closed one of them for the dinner and we had only one choice which was the same Mexican menu of every day when both of the restaurants were available and open it was the same food in both of the restaurant’s also the bars would get closed very early so you could even enjoy the drinks one day they had music playing so the bar next to the stage guess what they closed it there was a bar at lobby but it also closed at 11 and you had to cross a whole pathway to get a drink not worth it by 11:30 everything was silent and closed do not recommend

It was ok if you only spend the night over, my family and I went so we booked for 4 days the stay only was $810usd for 4 days 3 nights when we got there they told us if we added the all included it would be $522usd total for 4 persons we added it but the food was the same every day not a variety and they had a new year dinner which they said if we wanted to participate it would be another $88usd per person which was insane if it was all included why not include that! they had two restaurants and they said one would be oriental and the other Italian all lies the new year day they closed one of them for the dinner and we had only one choice which was the same Mexican menu of every day when both of the restaurants were available and open it was the same food in both of the restaurant’s also the bars would get closed very early so you could even enjoy the drinks one day they had music playing so the bar next to the stage guess what they closed it there was a bar at lobby but it also closed at 11 and you had to cross a whole pathway to get a drink not worth it by 11:30 everything was silent and closed do not recommend

8

Miguel Angel

22. apr. 2025

·

Overnattede 3 nætter

La comida es algo que deben mejorar, la calidad de los alimentos es mala y deja mucho que desear. En todo lo demás, el hotel está muy bien.

La comida es algo que deben mejorar, la calidad de los alimentos es mala y deja mucho que desear. En todo lo demás, el hotel está muy bien.

8

olga

14. nov. 2025

·

Overnattede 1 nat

Good hotel except the cooks take long to send you the food if you are going to pay almost lost my fly but the food was good

Good hotel except the cooks take long to send you the food if you are going to pay almost lost my fly but the food was good

8

David Ernesto Rocha

20. maj 2024

·

Overnattede 7 nætter

No me gustó que quitaran parte de la alberca y que el buffet haya bajado de calidad.

No me gustó que quitaran parte de la alberca y que el buffet haya bajado de calidad.

8

ERIKA GUADALUPE

3. jul. 2024

·

Overnattede 4 nætter

Todo bien a excepción del desayuno… El desayuno es buffet muy completo, pero no tiene buen sabor, tache ahí,

Todo bien a excepción del desayuno… El desayuno es buffet muy completo, pero no tiene buen sabor, tache ahí,

4

Pato

21. apr. 2025

·

Overnattede 4 nætter

La habitación muy bien, la comida fatal, cero recomendable, la arena y el mar muy limpio

La habitación muy bien, la comida fatal, cero recomendable, la arena y el mar muy limpio

6

Daniel

10. apr. 2025

·

Overnattede 2 nætter

STAFF AND ADMIN ARE A DEFINITE STRENGTH ~ CONSTRUCTION NEXT DOOR (CANNOT BE HELPED) obstructs ocean ~ FOOD BUFFET WAS JUST OK

STAFF AND ADMIN ARE A DEFINITE STRENGTH ~ CONSTRUCTION NEXT DOOR (CANNOT BE HELPED) obstructs ocean ~ FOOD BUFFET WAS JUST OK

8

Mike

20. aug. 2025

·

Overnattede 4 nætter

We were there for the SKIF karate. The buffets were not very diverse and the cost of 430 pesos per person each meal was definitely not worth it

We were there for the SKIF karate. The buffets were not very diverse and the cost of 430 pesos per person each meal was definitely not worth it

10

Hilary

23. nov. 2025

·

Overnattede 3 nætter

We stay here every year. It never disappoints. The rooms are clean, the staff is friendly, and breakfast is very nice.

We stay here every year. It never disappoints. The rooms are clean, the staff is friendly, and breakfast is very nice.

2

Susana

12. maj 2024

·

Overnattede 1 nat

Food is absolutely nasty. Do not recommend this hotel.

Food is absolutely nasty. Do not recommend this hotel.

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8

Griselda

for 3 uger siden

·

Overnattede 4 nætter

.

.

8

Eliza

12. aug. 2026

·

Overnattede 3 nætter

Habitaciones limpias, en buen estado personal muy amable, solo en área de bebidas se terminaban muy temprano y falta de hielo constante

Habitaciones limpias, en buen estado personal muy amable, solo en área de bebidas se terminaban muy temprano y falta de hielo constante

10

Vicente

10. aug. 2026

·

Overnattede 4 nætter

Todo increíble, los empleados de increíble atención y las amenidades y el cuarto increíbles!

Todo increíble, los empleados de increíble atención y las amenidades y el cuarto increíbles!

6

Jose

25. jul. 2026

·

Overnattede 3 nætter

Tuve una estancia de 3 noches, en una de ellas ya eran las 14:25 no habian aseado la habitacion y llame a recepcion, se tardaron una hora en llegar a hacer la habitacion despues de que hable por segunda vez a recepciom osea que empezaron a hacer la habitacion hasta las 15:25 teninandola despues de las 16:00 a pesar de haber pedido que la hicieran. Tambien pedi un rollo de papel higienico a recepcion y me llamaron despues de una hora para saber si ya me ll habian , llevado y nunca lo llevaron

Tuve una estancia de 3 noches, en una de ellas ya eran las 14:25 no habian aseado la habitacion y llame a recepcion, se tardaron una hora en llegar a hacer la habitacion despues de que hable por segunda vez a recepciom osea que empezaron a hacer la habitacion hasta las 15:25 teninandola despues de las 16:00 a pesar de haber pedido que la hicieran. Tambien pedi un rollo de papel higienico a recepcion y me llamaron despues de una hora para saber si ya me ll habian , llevado y nunca lo llevaron

10

Andrea Del Rosario

19. jul. 2026

·

Overnattede 4 nætter

Recomendado, limpio, todo el personal muy servicial

Recomendado, limpio, todo el personal muy servicial

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