Holiday Inn Express Harrisburg SW - Mechanicsburg by IHG

Very nice room and staff.

Dirty bathroom, mold

Friendly staff. Clean room & bed. Easy parking. Fridge in room made a lot of noise all night. No plant-based milk provided for breakfast coffee or cereal. There are many people who can't consume dairy, and also many who are vegan. Don't know if the bagels/breads were vegan, but there was only pb to put on them (for vegan option) and the only hot food that was not meat (x3) was potatoes. If nothing else, please provide a plant-based milk which are extremely easy to purchase these days (oat, almond, cashew, soy milk, etc.) Any of them would be appreciated.

There was no bar- part of the reason I booked this hotel is because it advertised a bar. It had construction items scattered throughout one of the halls on my wing. There was no sign on my hotel door to indicate I did not want housekeeping, and preferred privacy. Someone came and knocked on my door for housekeeping at an early hour with a male voice and it was unsettling. I was a single female in a lobby full of men when I checked in the person on check-in was very kind, but announced my room number out loud in front of all the men in that lobby, which caused me to feel incredibly unsafe. Anytime a female checks in a hotel, it should be not to announce the hotel room out loud unless it is asked by them. Lastly, the staff serving at the check in desk and in the breakfast area were very kind and excellent overall. Unfortunately one of the managers or the hotel owner was walking around the hotel lobby at night, and in the breakfast area the next morning in bare feet. It felt unsanitary and strange. I was left with the confidence that I had picked the wrong hotel as a single female to stay in, despite liking the hotel chain and the staff personalities.

Each staff member I encountered was very nice!! Friendly and respectful. Our room was generally okay, but really really needs a deep cleaning- not just surface dust.