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Lucky Bansko Aparthotel SPA & Relax - Room
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Lucky Bansko Aparthotel SPA & Relax - Reception

Lucky Bansko Aparthotel SPA & Relax


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day on the slopes, you can relax in one of the 3 indoor pools. This hotel also features complimentary wireless internet access, babysitting (...
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Guest reviews

Facilities

9.1

Cleanliness

9.3

Rooms

9

Service

9.2

Location

8.5

Dining

9.1

10

Petko

EXP-logo

8 Sept 2025

·

Stayed 2 nights

Clean rooms and spa, Friendly staff.
Clean rooms and spa, Friendly staff.

10

Yaniv

EXP-logo

6 Jun 2025

·

Stayed 3 nights

Ckean and beautiful, the spa was amazing and the staff wonderful!! Thank you
Ckean and beautiful, the spa was amazing and the staff wonderful!! Thank you

10

Ozgur

EXP-logo

31 Jan 2025

·

Stayed 3 nights

Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants
Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants

10

Diana

EXP-logo

8 Jan 2025

·

Stayed 4 nights

We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift. There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time.
We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift. There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time.

4

Hilli

EXP-logo

2 Jan 2025

·

Stayed 3 nights

The staff were unfriendly and weren’t helpful with information. The hotel forced us to book the NYE dinner which was very bad with vey poor food and entertainment and cost a lot. Wasn’t value for money
The staff were unfriendly and weren’t helpful with information. The hotel forced us to book the NYE dinner which was very bad with vey poor food and entertainment and cost a lot. Wasn’t value for money

4-10 Kir Blago Todev Str., Bansko, Bulgaria

Location

A stay at Lucky Bansko Aparthotel SPA & Relax places you in the heart of Bansko, within a 10-minute walk of Holy Trinity Church and Chapel of the Holy Virgin. This family-friendly hotel is 0.6 mi (1 km) from Paisii Hilendarski Historical Center and 0.8 mi (1.3 km) from Museum of Otets Paisii Hilendarski.

Holy Trinity Church(0.5 Miles)

Chapel of the Holy Virgin(0.5 Miles)

House Museum of Nikola Vaptsarov(0.5 Miles)

Paisii Hilendarski Historical Center(0.6 Miles)

Bansko Permanent Icon Exhibition(0.6 Miles)

Sveta Troitsa Church(0.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 22:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site, and it is limited. No reservation is required.


Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 15.33 for adults and EUR 10.22 for children.


Pets are allowed with a fee of EUR 30.67 per pet, per day, and a deposit of EUR 100 per stay. Service animals are exempt from fees.


Check-in is from 3:00 PM to 10:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.


A roundtrip airport shuttle is available for a surcharge of EUR 169.18 per vehicle (one-way, maximum occupancy 8). Guests must contact the property with arrival details before travel to arrange the transfer.

The property has limited wheelchair accessibility, including elevators and step-free entrances. However, specific details about wheelchair-accessible facilities in rooms and bathrooms are not provided.


The hotel is located in the heart of Bansko, within a 10-minute walk of Holy Trinity Church and Chapel of the Holy Virgin. It is approximately 0.6 miles from Paisii Hilendarski Historical Center and 0.8 miles from the Museum of Otets Paisii Hilendarski. Public transport options are available nearby.


The hotel features three indoor swimming pools, including a child pool and an outdoor heated pool. The seasonal outdoor pool is open from May 15 to September 30, and pool access is available from 8:00 AM to 8:00 PM.


Children are welcome at the property. One child aged 11 years or younger stays free when occupying the parent or guardian's room, using existing bedding.


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