Playa Arena Grande

There was initial disagreement over how many rooms we had booked that would have been resolved quickly if a representative of the hotel were on premises. Host, who could be reached only by phone, insisted that AC worked in the hotel, when it did not. Once resolved, the AC stopped sometime in middle of night. On positive note, public spaces and guest rooms were very clean and comfortable, and the hotel is just steps from the ocean. Certainly not the fault of the hotel, but there is no Uber or Lyft service in the area, and the main part of A Guarda is up a long hill, facts to consider if you are on foot.

Nos hicieron hacer el checkin antes de llegar, siendo la reserva "cancelable", al llegar, habia moscas en la habitacion. Intentamos abrir ventanas para ventilar y sacar las moscas y no hubo forma. Se le informo por whatsapp al alojamiento y se intento que nos devolviesen el dinero. Ellos nos reenviaron a Expedia y como ya estaba el checkin hecho expedia se lavo las manos. UN DESASTRE