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Grosvenor House, A JW Marriott Hotel

657 $US

/nuit

Moyenne pour septembre

Grosvenor House, A JW Marriott Hotel - Image 1

Grosvenor House, A JW Marriott Hotel - Chambre

Grosvenor House, A JW Marriott Hotel - Chambre

Grosvenor House, A JW Marriott Hotel - Vue de la chambre

Grosvenor House, A JW Marriott Hotel - Réception

Sélectionnez les dates pour voir les prix et les disponibilités

657 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Grosvenor House, A JW Marriott Hotel, les prix par nuit s'élèvent en moyenne à 408 $US pendant le mois le moins cher (janvier) et à 869 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.

Prix moyen par nuit à Grosvenor House, A JW Marriott Hotel selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	408 $US
février	436 $US
mars	433 $US
avril	501 $US
mai	495 $US
juin	680 $US
juillet	869 $US
août	628 $US
septembre	657 $US
octobre	653 $US
novembre	611 $US
décembre	749 $US

Le plus cher : juillet (env. 869 $US)

Le moins cher : janvier (env. 408 $US)

À propos de cet établissement

La détente avant tout ! Profitez des nombreuses options de loisirs disponibles dans l'hébergement, notamment une salle de fitness ouverte 24 h/24, ou admirez la vue qui vous est offerte depuis une terrasse. Parmi les équipements et services...

Équipements

La détente avant tout ! Profitez des nombreuses options de loisirs disponibles dans l'hébergement, notamment une salle de fitness ouverte 24 h/24, ou admirez la vue qui vous est offerte depuis une terrasse. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un salon de coiffure.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires, un service de départ express et des journaux gratuits dans le hall. Si vous devez organiser une réunion à Londres, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 506 mètres carrés et comprenant un espace de conférence et 23 des salles de réunion.

Repas

Pendant votre séjour, laissez-vous tenter par les saveurs de JW Steakhouse, un grill qui abrite aussi un bar, un bar / salon. Si vous préférez rester tranquille devant votre série préférée, un service d'étage 24 h/24 est à votre disposition. Un petit déjeuner continental est servi tous les jours de 06 h 30 à 11 h 00 moyennant un supplément.

Chambres

Avec un ameublement personnalisé, les 496 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. Votre chambre est dotée d'un lit avec surmatelas. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.

Emplacement

En choisissant JW Marriott Grosvenor House London, à Londres, vous aurez la chance de séjourner en plein centre-ville, à quelques pas du site Park Lane (rue) et à 3 minutes à pied du site Hyde Park. Cet hôtel de luxe se trouve à 0,6 km de Marble Arch et à 1,1 km de Oxford Street.

À proximité

Park Lane (rue)(0.1 miles)
Hyde Park(0.1 miles)
Marble Arch(0.3 miles)
Selfridges (grand magasin)(0.3 miles)
Piccadilly(0.4 miles)
Hyde Park Corner(0.5 miles)
Baker Street(0.5 miles)
Bond Street (rue)(0.5 miles)
Oxford Street(0.5 miles)
Green Park(0.6 miles)
Regent Street (rue)(0.7 miles)
Kensington Gardens(0.7 miles)
Oxford Circus(0.8 miles)
London Palladium Theatre(0.8 miles)
Rue commerçante Marylebone High Street(0.9 miles)
Aéroport de Londres London City (LCY)(11.5 miles)
Aéroport de Londres Heathrow (LHR)(16.3 miles)
Aéroport de Londres Gatwick (LGW)(41.4 miles)
Aéroport de Londres Luton (LTN)(33.2 miles)

Parking
Restaurant
Baby-sitting/Services pour enfants
Centre d'affaires
Service en chambre
Nettoyage à sec

Emplacement

86-90 Park Lane, Mayfair, Londres, Angleterre, Royaume-Uni

Park Lane (rue) (0.1 miles)

Hyde Park (0.1 miles)

Marble Arch (0.3 miles)

Selfridges (grand magasin) (0.3 miles)

Piccadilly (0.4 miles)

Hyde Park Corner (0.5 miles)

Plus d'informations sur l'emplacement

Avis des voyageurs

8.4

Très bien

Basé sur 871 avis vérifiés

Qui séjourne ici ?

Affaires

29%

Couples

36%

Familles

20%

Groupes

9%

Solo

3%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au JW Marriott Grosvenor House London, les voyageurs soulignent souvent un emplacement central à Mayfair et un personnel chaleureux et professionnel, avec notamment des appréciations pour le Salon Exécutif et les espaces communs grandioses. Certains signalent toutefois des délais à l'enregistrement et des problèmes d'entretien occasionnels.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au JW Marriott Grosvenor House London, les voyageurs soulignent souvent un emplacement central à Mayfair et un personnel chaleureux et professionnel, avec notamment des appréciations pour le Salon Exécutif et les espaces communs grandioses. Certains signalent toutefois des délais à l'enregistrement et des problèmes d'entretien occasionnels.

Les chambres varient, allant de spacieuses et confortables à petites ou désuètes, avec quelques problèmes techniques et des nuisances sonores aux étages inférieurs. La propreté des chambres est généralement acceptable, mais plusieurs clients ont signalé des odeurs désagréables et de graves infestations de parasites dans les espaces événementiels ou les restaurants. Le petit-déjeuner et le service en chambre reçoivent des éloges, mais la variété du petit-déjeuner, son rapport qualité-prix et la clarté des inclusions peuvent être décevants. Attendez-vous à un séjour bien situé avec un service attentif, mais avec des chambres et un fonctionnement inégaux.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les espaces communs grandioses et le Salon Exécutif sont fréquemment salués. Certaines installations semblent datées et nécessitent un entretien, avec des signalements de problèmes de drainage, d'une panne de Wi-Fi et d'une grave infestation de parasites dans une salle d'événements.

Avis de voyageur à ce sujet

10

Scott

23 juin 2023

·

A séjourné 5 nuits

Beautiful facility! Great location! Spectacular Staff!!! We’ll be back!!! ❤️

Beautiful facility! Great location! Spectacular Staff!!! We’ll be back!!! ❤️

10

said

29 mai 2025

·

A séjourné 4 nuits

Great location. Amazing service and helpful staff. The club lounge was a great addition to our trip. We will come back definitely next time we visit London

Great location. Amazing service and helpful staff. The club lounge was a great addition to our trip. We will come back definitely next time we visit London

6

Soo

26 oct. 2024

·

A séjourné 7 nuits

Internet service went out just before the zoom meeting and it caused quite a trouble

Internet service went out just before the zoom meeting and it caused quite a trouble

4

Fengli

22 sept. 2024

·

A séjourné 2 nuits

Facility is aged and drainage very easy to get clogged. When dialing front desk for service help, either no answer, or respond very slowly. It is very noisy even after midnight, loud music playing and yelling by guests.

Facility is aged and drainage very easy to get clogged. When dialing front desk for service help, either no answer, or respond very slowly. It is very noisy even after midnight, loud music playing and yelling by guests.

2

Daniel

27 sept. 2025

·

A séjourné 1 nuit

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

8

Michael

13 sept. 2023

·

A séjourné 1 nuit

Inadequate wardrobe space in the bedroom. Good king sized bed. Public rooms were excellent.

Inadequate wardrobe space in the bedroom. Good king sized bed. Public rooms were excellent.

8

Ziya

10 févr. 2023

·

A séjourné 2 nuits

Very good location, the hotel need a facelift though....

Very good location, the hotel need a facelift though....

8

Israel

6 août 2025

·

A séjourné 1 nuit

We had a great overall experience at this hotel – the property is beautiful, the staff was friendly and professional, and the amenities were top-notch. It’s a place with a lot of potential for a perfect stay. However, the one issue we had was a pipe that ripped during our stay, which left the carpet in our room wet for nearly half of our visit. While maintenance did fix the problem, we were disappointed that there was no compensation or adjustment offered, especially considering the amount we paid for the room. It did affect our comfort and experience. Despite this, the hotel itself is very nice, and the staff really did their best to help. With a little more attention to guest recovery in situations like this, it would be a 5-star experience.

We had a great overall experience at this hotel – the property is beautiful, the staff was friendly and professional, and the amenities were top-notch. It’s a place with a lot of potential for a perfect stay. However, the one issue we had was a pipe that ripped during our stay, which left the carpet in our room wet for nearly half of our visit. While maintenance did fix the problem, we were disappointed that there was no compensation or adjustment offered, especially considering the amount we paid for the room. It did affect our comfort and experience. Despite this, the hotel itself is very nice, and the staff really did their best to help. With a little more attention to guest recovery in situations like this, it would be a 5-star experience.

10

Sheldon Lloyd

28 févr. 2023

·

A séjourné 4 nuits

From the moment we walked in we knew this was going to be an exceptional experience. We arrived early in the morning from the United States and were offered breakfast in the lounge as well as a resting room while we waited for our room to be ready. Every person we encountered during our four-night stay could not have been nicer. The housekeeping staff, the doormen, the front desk staff, the concierge, the dining room staffs, everyone we encountered was friendly, kind, and knowledgeable. We had a fabulous time and hope to return soon. After a less than impressive stay four weeks ago at the Le Meridian on fifth avenue in New York City, this property restored my faith in Marriott properties. I

From the moment we walked in we knew this was going to be an exceptional experience. We arrived early in the morning from the United States and were offered breakfast in the lounge as well as a resting room while we waited for our room to be ready. Every person we encountered during our four-night stay could not have been nicer. The housekeeping staff, the doormen, the front desk staff, the concierge, the dining room staffs, everyone we encountered was friendly, kind, and knowledgeable. We had a fabulous time and hope to return soon. After a less than impressive stay four weeks ago at the Le Meridian on fifth avenue in New York City, this property restored my faith in Marriott properties. I

10

Michael

19 mai 2024

·

A séjourné 2 nuits

Great property in the heart of London. Close by to key sights and Michelin rated restaurants. The hotel itself is also top notch, starting with the Executive Lounge. Service was also great. Expensive relative to other options but if higher budget, it is worth the money for sure.

Great property in the heart of London. Close by to key sights and Michelin rated restaurants. The hotel itself is also top notch, starting with the Executive Lounge. Service was also great. Expensive relative to other options but if higher budget, it is worth the money for sure.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté des chambres est souvent bonne, mais des signalements de linge taché, d'odeurs persistantes dans les couloirs et les chambres, et de services de ménage limités apparaissent. Plusieurs clients ont également signalé la présence de parasites dans les espaces événementiels ou les restaurants.

Avis de voyageur à ce sujet

10

Celia

30 nov. 2024

·

A séjourné 5 nuits

I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.

I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.

6

Redferd

25 janv. 2024

·

A séjourné 1 nuit

On arriving we were very impressed with the hotel, staff and room. However the experience in the restaurant was not as expected. There was a mouse in the restaurant and we did inform staff but were told that it hadn’t been in the kitchen but the staff were unaware of it being in the restaurant. There was an apology but no offer of of a drink or discount for helping them locate the mouse. Just being assured it had not been in the kitchen when we alerted them to it. Also the breakfast was not part of the room rate, even coffee and orange juice was lot included. This was not made clear, we liked the al cater menu and don’t mind paying for that but the continental and coffee, juice should have been included in room price. The executive lounge was very good and recommend that part. Overall for the price of the room I have had better experience and wouldn’t recommend.

On arriving we were very impressed with the hotel, staff and room. However the experience in the restaurant was not as expected. There was a mouse in the restaurant and we did inform staff but were told that it hadn’t been in the kitchen but the staff were unaware of it being in the restaurant. There was an apology but no offer of of a drink or discount for helping them locate the mouse. Just being assured it had not been in the kitchen when we alerted them to it. Also the breakfast was not part of the room rate, even coffee and orange juice was lot included. This was not made clear, we liked the al cater menu and don’t mind paying for that but the continental and coffee, juice should have been included in room price. The executive lounge was very good and recommend that part. Overall for the price of the room I have had better experience and wouldn’t recommend.

2

Daniel

27 sept. 2025

·

A séjourné 1 nuit

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

6

Susan

13 juil. 2025

·

A séjourné 1 nuit

The sheets and quilt were not great quality for 1200 per night!!!!!

The sheets and quilt were not great quality for 1200 per night!!!!!

6

David

3 juin 2024

·

A séjourné 1 nuit

The rooms are clean and tidy, the hotel is lovely and the staff are very accommodating. However, with a 3pm check in, we didn't get a room until 4.30pm. The room (on the first floor) was incredible noisy all night, as the service road and delivery bays are directly underneath. We didn't sleep at all. Incredibly over priced, but then that's due to the location ! All in all not worth the money.

The rooms are clean and tidy, the hotel is lovely and the staff are very accommodating. However, with a 3pm check in, we didn't get a room until 4.30pm. The room (on the first floor) was incredible noisy all night, as the service road and delivery bays are directly underneath. We didn't sleep at all. Incredibly over priced, but then that's due to the location ! All in all not worth the money.

10

Adam

17 nov. 2025

·

A séjourné 1 nuit

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

8

Israel

6 août 2025

·

A séjourné 1 nuit

We had a great overall experience at this hotel – the property is beautiful, the staff was friendly and professional, and the amenities were top-notch. It’s a place with a lot of potential for a perfect stay. However, the one issue we had was a pipe that ripped during our stay, which left the carpet in our room wet for nearly half of our visit. While maintenance did fix the problem, we were disappointed that there was no compensation or adjustment offered, especially considering the amount we paid for the room. It did affect our comfort and experience. Despite this, the hotel itself is very nice, and the staff really did their best to help. With a little more attention to guest recovery in situations like this, it would be a 5-star experience.

We had a great overall experience at this hotel – the property is beautiful, the staff was friendly and professional, and the amenities were top-notch. It’s a place with a lot of potential for a perfect stay. However, the one issue we had was a pipe that ripped during our stay, which left the carpet in our room wet for nearly half of our visit. While maintenance did fix the problem, we were disappointed that there was no compensation or adjustment offered, especially considering the amount we paid for the room. It did affect our comfort and experience. Despite this, the hotel itself is very nice, and the staff really did their best to help. With a little more attention to guest recovery in situations like this, it would be a 5-star experience.

8

Caroll

6 sept. 2023

·

A séjourné 3 nuits

Overpriced. The hotel smelled weird in the halls and rooms. The pillows were to thin. It's good location but in general I expected more

Overpriced. The hotel smelled weird in the halls and rooms. The pillows were to thin. It's good location but in general I expected more

4

Atul

6 juil. 2023

·

A séjourné 5 nuits

For a JW Marriot property, I expect very high quality given outrageous prices, but the JW in London seemed old out of date and it smelled bad. The room cleaning was limited to fresh towels no vac as far I could tell. I was told check-in was a 3PM but when I arrived at:4:30 I was told I had to wait two hours and that they would call me on my cell but no one called when the room was ready

For a JW Marriot property, I expect very high quality given outrageous prices, but the JW in London seemed old out of date and it smelled bad. The room cleaning was limited to fresh towels no vac as far I could tell. I was told check-in was a 3PM but when I arrived at:4:30 I was told I had to wait two hours and that they would call me on my cell but no one called when the room was ready

4

Dana

14 mars 2024

·

A séjourné 1 nuit

stain on sheets, no compensation, just offered an apology. Nice hotel however the cleanliness is very poor.

stain on sheets, no compensation, just offered an apology. Nice hotel however the cleanliness is very poor.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les expériences varient : certaines chambres sont spacieuses et confortables, tandis que d'autres semblent petites ou désuètes. Des nuisances sonores aux étages inférieurs et des problèmes occasionnels de télévision/téléphone ou de Wi-Fi sont mentionnés.

Avis de voyageur à ce sujet

6

Daniel

24 sept. 2024

·

A séjourné 1 nuit

The check in process took quite a while and the poor gentleman did not explain why. He just kept disappearing. Breakfast in the room was awful. There is no other way to describe it and we paid £100 for it on top of the £700 + room fee. The room is corporate comfortable, not particularly stylish for the 5 stars but also understand the conference facilities make it corporate The young lady that left the breakfast giggled as she was in the room walking away toward the door. It made us feel very uncomfortable. We would not stay here again. It was not worth the money and the service was poor. The hotel was convenient but given that the hotel awards were taking place you would have expected better management of hoteliers and restauranteurs. The lady checking us out was lovely and much more efficient and warm.

The check in process took quite a while and the poor gentleman did not explain why. He just kept disappearing. Breakfast in the room was awful. There is no other way to describe it and we paid £100 for it on top of the £700 + room fee. The room is corporate comfortable, not particularly stylish for the 5 stars but also understand the conference facilities make it corporate The young lady that left the breakfast giggled as she was in the room walking away toward the door. It made us feel very uncomfortable. We would not stay here again. It was not worth the money and the service was poor. The hotel was convenient but given that the hotel awards were taking place you would have expected better management of hoteliers and restauranteurs. The lady checking us out was lovely and much more efficient and warm.

10

Celia

30 nov. 2024

·

A séjourné 5 nuits

I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.

I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.

6

Soo

26 oct. 2024

·

A séjourné 7 nuits

Internet service went out just before the zoom meeting and it caused quite a trouble

Internet service went out just before the zoom meeting and it caused quite a trouble

6

Elizabeth

14 oct. 2023

·

A séjourné 5 nuits

Rooms could use a new revamp, old curtains and poor air circulation

Rooms could use a new revamp, old curtains and poor air circulation

6

Vanessa

5 janv. 2025

·

A séjourné 1 nuit

Very dull room, with old fashioned furnishings feeling more like 3 or 4 star. Hard bed, cold marble floor in bathroom (no underfloor heating) towels covered heated towel rail so essentially bathroom not heated. Couldn’t connect tv/device. On the plus side, fabulous breakfast.

Very dull room, with old fashioned furnishings feeling more like 3 or 4 star. Hard bed, cold marble floor in bathroom (no underfloor heating) towels covered heated towel rail so essentially bathroom not heated. Couldn’t connect tv/device. On the plus side, fabulous breakfast.

4

Fengli

22 sept. 2024

·

A séjourné 2 nuits

Facility is aged and drainage very easy to get clogged. When dialing front desk for service help, either no answer, or respond very slowly. It is very noisy even after midnight, loud music playing and yelling by guests.

Facility is aged and drainage very easy to get clogged. When dialing front desk for service help, either no answer, or respond very slowly. It is very noisy even after midnight, loud music playing and yelling by guests.

10

Krista

28 mai 2024

·

A séjourné 2 nuits

Wonderful stay! Great location close to shopping, restaurants, and the underground. The staff was absolutely warm and welcoming. Room was big with adequate counter space . I can’t wait to go back!

Wonderful stay! Great location close to shopping, restaurants, and the underground. The staff was absolutely warm and welcoming. Room was big with adequate counter space . I can’t wait to go back!

6

David

3 juin 2024

·

A séjourné 1 nuit

The rooms are clean and tidy, the hotel is lovely and the staff are very accommodating. However, with a 3pm check in, we didn't get a room until 4.30pm. The room (on the first floor) was incredible noisy all night, as the service road and delivery bays are directly underneath. We didn't sleep at all. Incredibly over priced, but then that's due to the location ! All in all not worth the money.

The rooms are clean and tidy, the hotel is lovely and the staff are very accommodating. However, with a 3pm check in, we didn't get a room until 4.30pm. The room (on the first floor) was incredible noisy all night, as the service road and delivery bays are directly underneath. We didn't sleep at all. Incredibly over priced, but then that's due to the location ! All in all not worth the money.

10

Dan

12 juin 2025

·

A séjourné 1 nuit

The room was a bit small for the price, but very nice.

The room was a bit small for the price, but very nice.

2

Lloyd

2 janv. 2025

·

A séjourné 2 nuits

We booked the hotel 4 months in advance as we have a small child so we booked a 50m2 room upon arrival we was allocated a smaller room than we booked and paid for back in August the room had a service elevator taking up half of it making the whole experience not as we booked.

We booked the hotel 4 months in advance as we have a small child so we booked a 50m2 room upon arrival we was allocated a smaller room than we booked and paid for back in August the room had a service elevator taking up half of it making the whole experience not as we booked.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme chaleureux, attentif et professionnel. Cependant, des problèmes récurrents incluent des enregistrements longs ou désorganisés, un suivi incohérent et une capacité limitée à résoudre les problèmes dans certains cas.

Avis de voyageur à ce sujet

10

said

29 mai 2025

·

A séjourné 4 nuits

Great location. Amazing service and helpful staff. The club lounge was a great addition to our trip. We will come back definitely next time we visit London

Great location. Amazing service and helpful staff. The club lounge was a great addition to our trip. We will come back definitely next time we visit London

8

Antonia

21 mai 2024

·

A séjourné 6 nuits

Staff did follow up when there was an issue.

Staff did follow up when there was an issue.

4

Simon

1 févr. 2025

·

A séjourné 1 nuit

We have stopped so many times, however recently things have been far less pleasurable. At Christmas, front of house service was poor. This time we were let down by a ‘policy’ (I quote the hotel) whereby if you have incurred cost over night in excess of your deposit you are barred from returning to your room when you temporarily leave the next morning for breakfast. We went for breakfast with our 5 week old baby and were locked out our room on return leaving us unable to access our child’s milk/bottles etc. Usually, you would expect a helpful response - a message on the tv perhaps asking to settle up the £99, or a nice call, however the exceptionally smug and unhelpful ‘front desk manager’ made sure his feelings were known. Having spent so much time here over the years, recent experiences with the front desk management have been poor. If you genuinely want a repeat business experience I would advise caution.

We have stopped so many times, however recently things have been far less pleasurable. At Christmas, front of house service was poor. This time we were let down by a ‘policy’ (I quote the hotel) whereby if you have incurred cost over night in excess of your deposit you are barred from returning to your room when you temporarily leave the next morning for breakfast. We went for breakfast with our 5 week old baby and were locked out our room on return leaving us unable to access our child’s milk/bottles etc. Usually, you would expect a helpful response - a message on the tv perhaps asking to settle up the £99, or a nice call, however the exceptionally smug and unhelpful ‘front desk manager’ made sure his feelings were known. Having spent so much time here over the years, recent experiences with the front desk management have been poor. If you genuinely want a repeat business experience I would advise caution.

8

ferda

16 nov. 2023

·

A séjourné 4 nuits

Overall, we had a fine stay. There were a few flaws. One is we were told at the checkin that they would call us when the room was ready, but they didn’t. Second, again at the checkin, we were not told that because we booked executive room, we could use the executive lounge for services like breakfast and afternoon services. Later we were credited to compensate the one day we missed these services. Other than these, the room was spacious, hotel was conveniently located, and team was generally friendly.

Overall, we had a fine stay. There were a few flaws. One is we were told at the checkin that they would call us when the room was ready, but they didn’t. Second, again at the checkin, we were not told that because we booked executive room, we could use the executive lounge for services like breakfast and afternoon services. Later we were credited to compensate the one day we missed these services. Other than these, the room was spacious, hotel was conveniently located, and team was generally friendly.

2

Lakshmi

31 mars 2025

·

A séjourné 1 nuit

Very very bad customer service and zero service recovery. Won’t ever stay here again

Very very bad customer service and zero service recovery. Won’t ever stay here again

6

Lakshmi

26 mars 2025

·

A séjourné 5 nuits

The booking and check in process were disappointing. Our fully paid for room was cancelled hours before we arrived and it took them close to 2 hours to give us a room - 2 hours after the check in time of 3 pm The TV and phone in the room didn’t work

The booking and check in process were disappointing. Our fully paid for room was cancelled hours before we arrived and it took them close to 2 hours to give us a room - 2 hours after the check in time of 3 pm The TV and phone in the room didn’t work

10

Adam

17 nov. 2025

·

A séjourné 1 nuit

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

10

jasvir

11 juil. 2025

·

A séjourné 4 nuits

We had an issue on arrival but was taken care of by the floor manager Will in minutes and in a professional manner … excellent staff and amazing service highly recommend this property

We had an issue on arrival but was taken care of by the floor manager Will in minutes and in a professional manner … excellent staff and amazing service highly recommend this property

10

Diana

4 juil. 2025

·

A séjourné 6 nuits

Wonderful hotel! Very attentive staff that provide outstanding service. Can’t wait to come back

Wonderful hotel! Very attentive staff that provide outstanding service. Can’t wait to come back

4

Atul

6 juil. 2023

·

A séjourné 5 nuits

For a JW Marriot property, I expect very high quality given outrageous prices, but the JW in London seemed old out of date and it smelled bad. The room cleaning was limited to fresh towels no vac as far I could tell. I was told check-in was a 3PM but when I arrived at:4:30 I was told I had to wait two hours and that they would call me on my cell but no one called when the room was ready

For a JW Marriot property, I expect very high quality given outrageous prices, but the JW in London seemed old out of date and it smelled bad. The room cleaning was limited to fresh towels no vac as far I could tell. I was told check-in was a 3PM but when I arrived at:4:30 I was told I had to wait two hours and that they would call me on my cell but no one called when the room was ready

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement à Mayfair est central et pratique pour le shopping, les restaurants et les transports. Des nuisances sonores occasionnelles provenant d'événements à proximité ou des voies de service affectent certaines chambres.

Avis de voyageur à ce sujet

10

Scott

23 juin 2023

·

A séjourné 5 nuits

Beautiful facility! Great location! Spectacular Staff!!! We’ll be back!!! ❤️

Beautiful facility! Great location! Spectacular Staff!!! We’ll be back!!! ❤️

10

Michael

28 juin 2025

·

A séjourné 1 nuit

Load music due to concert in Hyde Park till after 10pm were not warned about this when booking

Load music due to concert in Hyde Park till after 10pm were not warned about this when booking

10

Gregory

23 avr. 2025

·

A séjourné 3 nuits

Location in Mayfair and great staff

Location in Mayfair and great staff

10

Krista

28 mai 2024

·

A séjourné 2 nuits

Wonderful stay! Great location close to shopping, restaurants, and the underground. The staff was absolutely warm and welcoming. Room was big with adequate counter space . I can’t wait to go back!

Wonderful stay! Great location close to shopping, restaurants, and the underground. The staff was absolutely warm and welcoming. Room was big with adequate counter space . I can’t wait to go back!

10

Jorge

24 mai 2024

·

A séjourné 3 nuits

Great location

Great location

8

feroz

21 nov. 2023

·

A séjourné 1 nuit

CLOSE TO AMENINITIES AND RESTAURBNTS

CLOSE TO AMENINITIES AND RESTAURBNTS

10

Robert

14 janv. 2024

·

A séjourné 1 nuit

Met up with friends here for a night out. Lovely hotel in a great location. Been here a number of times now. Highly recommend

Met up with friends here for a night out. Lovely hotel in a great location. Been here a number of times now. Highly recommend

10

Michael

19 mai 2024

·

A séjourné 2 nuits

Great property in the heart of London. Close by to key sights and Michelin rated restaurants. The hotel itself is also top notch, starting with the Executive Lounge. Service was also great. Expensive relative to other options but if higher budget, it is worth the money for sure.

Great property in the heart of London. Close by to key sights and Michelin rated restaurants. The hotel itself is also top notch, starting with the Executive Lounge. Service was also great. Expensive relative to other options but if higher budget, it is worth the money for sure.

10

Rizwan

21 mai 2025

·

A séjourné 6 nuits

JW Marriott Grosvenor House London is located in central London with an excellent location. Both the hotel and the service were phenomenal.

JW Marriott Grosvenor House London is located in central London with an excellent location. Both the hotel and the service were phenomenal.

10

Teguh

24 sept. 2024

·

A séjourné 4 nuits

Good hotel on the skirt of Mayfair, require a bit of walking to the center of the action.

Good hotel on the skirt of Mayfair, require a bit of walking to the center of the action.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et le service en chambre reçoivent des éloges, et le bar JW Steakhouse est mentionné. Les préoccupations incluent une variété de petit-déjeuner limitée, une mauvaise qualité/un mauvais rapport qualité-prix du petit-déjeuner en chambre, des inclusions peu claires et la présence signalée d'une souris/d'un rat dans les espaces de restauration.

Avis de voyageur à ce sujet

6

Daniel

24 sept. 2024

·

A séjourné 1 nuit

The check in process took quite a while and the poor gentleman did not explain why. He just kept disappearing. Breakfast in the room was awful. There is no other way to describe it and we paid £100 for it on top of the £700 + room fee. The room is corporate comfortable, not particularly stylish for the 5 stars but also understand the conference facilities make it corporate The young lady that left the breakfast giggled as she was in the room walking away toward the door. It made us feel very uncomfortable. We would not stay here again. It was not worth the money and the service was poor. The hotel was convenient but given that the hotel awards were taking place you would have expected better management of hoteliers and restauranteurs. The lady checking us out was lovely and much more efficient and warm.

The check in process took quite a while and the poor gentleman did not explain why. He just kept disappearing. Breakfast in the room was awful. There is no other way to describe it and we paid £100 for it on top of the £700 + room fee. The room is corporate comfortable, not particularly stylish for the 5 stars but also understand the conference facilities make it corporate The young lady that left the breakfast giggled as she was in the room walking away toward the door. It made us feel very uncomfortable. We would not stay here again. It was not worth the money and the service was poor. The hotel was convenient but given that the hotel awards were taking place you would have expected better management of hoteliers and restauranteurs. The lady checking us out was lovely and much more efficient and warm.

6

Redferd

25 janv. 2024

·

A séjourné 1 nuit

On arriving we were very impressed with the hotel, staff and room. However the experience in the restaurant was not as expected. There was a mouse in the restaurant and we did inform staff but were told that it hadn’t been in the kitchen but the staff were unaware of it being in the restaurant. There was an apology but no offer of of a drink or discount for helping them locate the mouse. Just being assured it had not been in the kitchen when we alerted them to it. Also the breakfast was not part of the room rate, even coffee and orange juice was lot included. This was not made clear, we liked the al cater menu and don’t mind paying for that but the continental and coffee, juice should have been included in room price. The executive lounge was very good and recommend that part. Overall for the price of the room I have had better experience and wouldn’t recommend.

On arriving we were very impressed with the hotel, staff and room. However the experience in the restaurant was not as expected. There was a mouse in the restaurant and we did inform staff but were told that it hadn’t been in the kitchen but the staff were unaware of it being in the restaurant. There was an apology but no offer of of a drink or discount for helping them locate the mouse. Just being assured it had not been in the kitchen when we alerted them to it. Also the breakfast was not part of the room rate, even coffee and orange juice was lot included. This was not made clear, we liked the al cater menu and don’t mind paying for that but the continental and coffee, juice should have been included in room price. The executive lounge was very good and recommend that part. Overall for the price of the room I have had better experience and wouldn’t recommend.

10

jayne

9 févr. 2024

·

A séjourné 1 nuit

It was amazing as always ! I was asked before the trip if it was any celebration and said was for my 65th birthday. We were upgraded to a lovely suite and when returned later in the day found we had been gifted a lovely chocolate Grover dog shaped cake with a card wishing me a happy birthday. The executive room for breakfast as always was good and enjoyed a chilled evening with complimentary wine! Already planning when to return for our next trip

It was amazing as always ! I was asked before the trip if it was any celebration and said was for my 65th birthday. We were upgraded to a lovely suite and when returned later in the day found we had been gifted a lovely chocolate Grover dog shaped cake with a card wishing me a happy birthday. The executive room for breakfast as always was good and enjoyed a chilled evening with complimentary wine! Already planning when to return for our next trip

6

Vanessa

5 janv. 2025

·

A séjourné 1 nuit

Very dull room, with old fashioned furnishings feeling more like 3 or 4 star. Hard bed, cold marble floor in bathroom (no underfloor heating) towels covered heated towel rail so essentially bathroom not heated. Couldn’t connect tv/device. On the plus side, fabulous breakfast.

Very dull room, with old fashioned furnishings feeling more like 3 or 4 star. Hard bed, cold marble floor in bathroom (no underfloor heating) towels covered heated towel rail so essentially bathroom not heated. Couldn’t connect tv/device. On the plus side, fabulous breakfast.

8

Ellin

9 août 2023

·

A séjourné 5 nuits

Maitre’d in the restaurant lounge was spectacular. He accommodates every request. Very professional.

Maitre’d in the restaurant lounge was spectacular. He accommodates every request. Very professional.

2

Daniel

27 sept. 2025

·

A séjourné 1 nuit

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

10

Adam

17 nov. 2025

·

A séjourné 1 nuit

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

8

Rose

18 déc. 2024

·

A séjourné 1 nuit

Loved the hotel. Breakfast wasn’t much choice though

Loved the hotel. Breakfast wasn’t much choice though

10

justin

7 juil. 2023

·

A séjourné 1 nuit

Amazing stay at The Marriott, staff helpful and friendly, great location, excellent rooms and room service

Amazing stay at The Marriott, staff helpful and friendly, great location, excellent rooms and room service

10

Eugenio

25 févr. 2024

·

A séjourné 3 nuits

Excellent staff, service, food and very comfortable.

Excellent staff, service, food and very comfortable.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Ihab

4 nov. 2024

·

A séjourné 4 nuits

.

.

6

David Mark

24 juin 2024

·

A séjourné 3 nuits

.

.

10

Anders

25 juil. 2026

·

A séjourné 5 nuits

Very nice hotel. Super location

Very nice hotel. Super location

10

Jeremy

24 juil. 2026

·

A séjourné 1 nuit

Incredible hotel. Best bourbon bar ever. Highly recommended!

Incredible hotel. Best bourbon bar ever. Highly recommended!

10

Sonia

15 juil. 2026

·

A séjourné 1 nuit

Staff went above and beyond. Evelyn on the desk was so helpful. Lovely relaxed atmosphere but classy hotel.

Staff went above and beyond. Evelyn on the desk was so helpful. Lovely relaxed atmosphere but classy hotel.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 23:59

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4 $786	5 $785
6	7 $549	8 $549	9 $728	10 $2 146	11 $690	12 $1 866
13 $531	14 $713	15 $719	16 $725	17	18 $922	19 $2 333
20 $521	21 $721	22	23	24 $701	25 $508	26 $510
27 $521	28 $515	29 $543	30 $622

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit, les cartes de débit, les paiements mobiles et les espèces
Des modes de paiement sans espèces sont disponibles
Les chambres insonorisées ne sont pas garanties
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par Commitment to Clean (Marriott).
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

L'hébergement est gratuit pour un maximum de 2 enfants âgés de 11 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.

Parking avec hauteur limite.

Modes de paiement sans espèces disponibles pour toutes les transactions et accès aux chambres possible à l'aide d'un appareil mobile.
Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.

Le petit déjeuner continental coûte environ 35 GBP par personne
Service de voiturier : 60 GBP par jour
Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
Lit d'appoint : 80.0 GBP par nuit
Frais de service : 5 %

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.