Is parking available at the property?

Yes, parking is available on-site and is free for guests. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 1:00 PM for a fee of approximately MOP 398 per person.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, complimentary roundtrip airport shuttle services are available at scheduled times. Guests can arrange the transfer through the hotel.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for easy access to all floors.

What is the location of the property in relation to key landmarks?

The property is located near the airport and within a 5-minute drive of the Cotai Strip and the Eiffel Tower at The Parisian Macao. It is approximately 1 mile from The Londoner Macao Casino and teamLab SuperNature Macao.

Does the property have a swimming pool?

Yes, there are 4 outdoor swimming pools available. Pool access is from 8:00 AM to 8:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age. Specific age limits may apply, so it is advisable to check with the hotel for details.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of MOP 402.5 per night. Advance request is required for rollaway beds, and availability is subject to confirmation by the hotel.

The Venetian Macao: Luxury in Cotai

What guests think

The Venetian Macao impresses with its vast integrated resort, very spacious suite-style rooms, and convenient Cotai location linked to malls and shuttles, while recurring drawbacks include cigarette smells, slow or delayed check-in, heavy crowds, and a confusing layout.

Most guests praise clean, comfortable suites and attentive staff, though some rooms feel dated and soundproofing or water pressure can disappoint. Facilities are extensive, including multiple pools, a large casino and a huge shopping mall, but casual dining and bars can feel limited and prices add up. Best for travellers who want an all-in-one resort experience on the Cotai Strip.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Massive integrated resort with a huge shopping mall, casino, multiple pools and a gym, plus walkways to nearby hotels and free shuttles. Downsides are heavy crowds, long walks, confusing signage, and fewer casual bars or cafes than expected.

Related guest reviews

8

Scott

Dec 25, 2024

·

Stayed 2 nights

Room was beautiful and big as well it had a good gym, pool and great amenities in the area. Very close to shopping and excursions. Food was great and so was entertainment

10

Chi Wa

Aug 1, 2025

·

Stayed 2 nights

We enjoyed our stay at the Venetian so much. The room is very specious. The resort is equipped with a indoor playroom, swimming pools, and the biggest shopping mall in Macau. The resort is also connected to the Londoner, the Parisian, Four Seasons, St. Regis, and Conrad. We literally stayed at the resort for 3 days without having to go outside. So much to do, to see, and to experience. Highly recommend the Venetian if you are looking for an all-inclusive place to stay in Macau. 😍 We will definitely be back again.

10

Ng

Dec 25, 2025

·

Stayed 2 nights

房間清潔明亮寬敞。使用游泳池同健身室職員都友善主動。樓下便是食肆和購物商場好方便。

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4

Troy

May 20, 2025

·

Stayed 3 nights

This resort is way too big and the signage to get around is awful, you walk around in circles and get know where . The hotel is full of shopping but no cafes one or two no where to get a beer . The casino doesn’t even serve drinks and no lounges . I was able to get one beer at the casino and they don’t have a lounge or live music just juice and gambling . Just a bunch of young tic toc’er posing for pictures everywhere. Very crowed and loud. Highly disappointed for the price you pay.

10

Armando

Oct 14, 2025

·

Stayed 1 night

The hotel is connected to all kinds of shops and restaurants, you will get lost, but there are interactive maps to help you find what you are looking for, Everything is clean and organized,

10

Shane

Nov 14, 2025

·

Stayed 5 nights

Huge hotel, good staff, massive room. Very popular hotel with the locals so there are a lot of people at this hotel, including casino floor and shops. So a lot of crowds. But it's an excellent 5 star hotel in a great location.

10

Taishi

Sep 11, 2025

·

Stayed 3 nights

大きなショッピングモールと接続してよかった

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8

david

Oct 31, 2025

·

Stayed 3 nights

Everything was okay. However the building is large and the layout can send you around in circles. Finding my way around was a problem. The map on the information terminals was unreadable.

10

Linda

Mar 27, 2025

·

Stayed 4 nights

The Venetian is a beautiful Hotel, we were in a gorgeous suite. The pool area was beautiful. Shuttles offered to and from the Ports and to different hotels. The Venetian is a huge hotel and you have to walk far to get anywhere. Not convenient in that aspect. Breakfast does not start until 7:30am. And Starbucks opens at8am. I would suggest walk outside to the Galaxy or the Wynn that offers a free Sky cab and Water show in the evening.

6

Kuan Yee

Dec 6, 2023

·

Stayed 2 nights

Like the size of the room but find hotel does a poor job in providing clear signage to guide guests to their room as there are various wings and the route is complicated - have to go through the retail level at L3 and navigate through the maze of alleys to the right lobby. Upon checkout, I went to West lobby thinking bus ride is from there only to realise it should be at Main Lobby, and getting from West to Main lobby was a frustrating experience.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the property and rooms spotless, with housekeeping generally attentive. Recurring issues include lingering cigarette smells in non-smoking areas, occasional mould or dust, and bathroom or drain odours.

Related guest reviews

10

Catherine

Nov 23, 2025

·

Stayed 4 nights

It's spotless and super clean. Staff was helpful, kind and engaging. Ricky, from baggage was exceptional.

10

HSUEHMING

Dec 29, 2025

·

Stayed 1 night

房間整潔度超棒

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4

Adlah

Oct 3, 2025

·

Stayed 3 nights

We stayed in room 26117 and there is mould on the bathroom roof and shower. All day all we could hear was kids running around in nearby rooms. We had booked breakfast for one day and we had trouble checking in at the breakfast buffet even though we had the receipt and it was noted on the card with the room keys. It was not seamless at all. Apart from the mould the hotel is very clean and offers a whole lot of things to do.

6

Timothy

Nov 30, 2025

·

Stayed 3 nights

Great property (convenient, beautiful, physically clean). Unfortunately, my “non-smoking” room smelled like an ash tray. I should have requested a different room, but I usually just don’t go back when I have an experience like that.

6

Alan

Nov 25, 2024

·

Stayed 1 night

Everything was great in terms of service except we found a cockroach as we were checking out

10

Sio

Dec 20, 2025

·

Stayed 3 nights

The room is clean, and the service is good in general. Food in the Food Court is the just so so. Otherwise, it is super.

6

Erh Chin

Jul 19, 2024

·

Stayed 3 nights

房間有煙味，走廊吵，隔音不好。沒有達到我當初訂房時的要求。

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8

YuSheng

Aug 20, 2025

·

Stayed 1 night

無論是購物. 用餐還是娛樂，都可以不出飯店，全部在飯店搞定，這次住宿整體很滿意，除了房間的清潔，沒什麼好挑剃的，房間這次在床頭櫃以及開關上，都有明顯積了一層薄薄的灰，雖然影響不大，但是看了有點扣分，另外廁所馬桶的沖水鈕，有點鬆脫，每次沖水都要按一下子才會沖，整體住宿體驗是很好的，只有這一些小地方有點扣分

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8

Valerii

Apr 21, 2025

·

Stayed 3 nights

Overall very good but strong cigarette smoke smell in the toilet

6

Catherine

Dec 12, 2024

·

Stayed 2 nights

So much to love but also to dislike about this hotel. Biggest note is the smoke smell that came from the rooms and in the corridor that the staff could do nothing with. Rooms are so big, shame with the smell So convenient to everything. Location fantastic

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Rooms

Rooms are very spacious suite-style with comfortable beds and good views. Some feel dated with weak shower pressure, minor maintenance wear, and poor soundproofing.

Related guest reviews

6

SUIN

Dec 7, 2025

·

Stayed 1 night

일단 호텔이 너무크다. 웬만한 국민평형 아파트 크기다. 맨 끝방이라 엘리베이터에서 내려 한참을 걷는다.골프장뷰와 반원형태의 맞은편 방이 마주보고 있다. 한 번 나갔다가 들어오려면 온 호텔을 헤메다녀야 할 만큼 넓어서 오래 걸린다. 욕실도 용변보는 곳과 세면하는 곳, 욕조가 따로 있으며 세면대도 두개다. 킹사이즈 침대 두 개가 있고 계단 두 개 아래 거실처럼 소파와 탁자가 따로 있다. 콘센트도 여러곳에 있어서 편리하다. 큰 호텔치고는 조명이 밝진 않다. 욕실 샤워기 조절기가 너무 흔들거려서 사용이 불편했다. 전반적으로 욕실은 리모델링이 필요하다.

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10

John

Dec 28, 2025

·

Stayed 2 nights

Fantastic place to stay, so much bigger and nicer than its sister property in Vegas.

10

Elizabeth

Nov 8, 2025

·

Stayed 2 nights

Room was spacious and clean.

8

YUNSEUL

Feb 12, 2025

·

Stayed 3 nights

방이 넓고 셔틀 버스가 있어 접근성이 좋습니다. 다만 방음이 좋지 않아 복도나 옆 방의 소리가 다 들려요. 수영장은 깔끔한데.. 묘하게 더러운.. 오래된 고급호텔입니다.

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8

Bee Imm

Jun 15, 2025

·

Stayed 2 nights

Room is spacious but lack amenities like a nepresso machine! Curtain also cannot close properly.

8

Yuen Kam Ginny

May 2, 2025

·

Stayed 1 night

房間大舒適 , 少少舊，最不好花灑水壓低

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10

Arthur

Mar 26, 2025

·

Stayed 3 nights

My 3 night stay was amazing. The room was spacious with a separate living room area & a bathroom with a large bathtub & standing shower. The room included 2 bathrobes & slippers which were exchanged daily. Such a wonderful property. Would definitely return.

8

SACHIMI

Sep 16, 2025

·

Stayed 8 nights

ホテルが大きいので部屋までがとても遠く、シャワーの水圧が悪かった。それ以外はとても良かった。

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10

Roslyn

Nov 26, 2025

·

Stayed 2 nights

The room was so spacious and clean. Bed was super comfortable and the staff were extremely attentive and helpful.

6

Sul King

Dec 6, 2024

·

Stayed 1 night

Not a good experience. Will not return and do not recommend. Room is poorly maintained. Towels are old and thin. I woke up at 3.30am with bites on both legs and on my face. So itchy. Shower head was not fully operational. Sofa bed - so thin that you can feel the metal frame.

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Service

Staff are frequently described as friendly, helpful and professional, with concierge and lost-and-found praised. However, check-in can be slow or delayed, and a few guests reported rude or unresponsive interactions and language barriers.

Related guest reviews

10

hui lan

Jul 2, 2025

·

Stayed 4 nights

在別的酒店搭乘taxi回威尼斯酒店時，不小心將商品遺留在車上，威尼斯酒店服務人員非常熱心的幫我們透過各方管道聯絡上司機，終於將物品找回，真的是非常推薦的五星好飯店

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10

Eric

Dec 10, 2024

·

Stayed 3 nights

Amazing Rooms and TOP NOTCH SERVICE, the staff was amazing. The concierge was amazing, I have traveled the world an not seen any place so far treat me and my wife better, the room service staff went the extra mile for us. I Love the Venetian Macau.

6

Sandip

Nov 14, 2024

·

Stayed 2 nights

Service is very poor. Took 3-4 hrs for check in and allotted a room in evening 6:30 after lots of requests and follow ups. even if we were there on 3 pm. Noone for luggage pickup and transfer to a room. We have to carry it by our own. Same while check out. No one came after 3 calls for luggage pickup. Room services is also very delayed or ignored.

4

atul

Nov 5, 2024

·

Stayed 2 nights

Staff is very rude.

10

KYUNG MIN

Jan 2, 2026

·

Stayed 3 nights

직원이 친절했어요

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10

Tsuming

Nov 18, 2025

·

Stayed 2 nights

Hotel staff is very helpful that I forgot my jacket and they found it right away. Very quick response.

8

YESEUL

Jan 5, 2026

·

Stayed 1 night

룸컨디션도 좋고 깨끗했는데 논스모킹룸 청소가 지연되어서 체크인 1시간 반 기다림. 방 넓어서 매우 만족. 직원들은 친절한 사람도 있고 퉁명스러운 사람도 있고 서비스 제각각. 호텔 너무 예쁘고 볼거리도 많았는데 사람도 개많음.. 그리고 너무 넓어서 길 헷갈림 이슈 쨋든 마카오 호텔에 이쁜데 많으니까 다음에는 다른곳에 가볼까함

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10

JIWON

Dec 7, 2025

·

Stayed 3 nights

Fo Irene, She is the best receptionist in Venetian hotel. We had a great holiday. Thank you for having us.

2

James

Feb 20, 2025

·

Stayed 1 night

We waited for 40 minutes at check in, there was a huge queue and even with space for about 20 receptionists only 2 were working. When we finally got to the front, the receptionist couldn’t find us a room available. He asked if we would take a smoking room or whether we would take a downgraded room. We said no and eventually were found a room, but it stank of cigarette smoke in the bathroom. We missed our dinner reservation with all the waiting.

10

Wendy

Oct 25, 2024

·

Stayed 3 nights

Connie and Queenie made our stay at the Venetian very enjoyable. All the staff are amazing, too!! Will definitely stay at the Venetian again. Special thanks to Connie and Queenie!!!

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AI-generated summary based on recent guest reviews

Location

Excellent Cotai location connected to malls and neighbouring resorts, with free shuttles to ferry, border and airport; Taipa Village is a short walk. Public transport access is less direct, but most needs are on site.

Related guest reviews

10

Yen Leng

Jun 25, 2025

·

Stayed 3 nights

It’s very convenient to go to other places of interest and also the shopping mall has almost everything I need.

10

Holger

Feb 28, 2025

·

Stayed 1 night

Guter Transfer, viele Einkaufsmöglichkeiten und Restaurants, zentrale Lage

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10

Ah Suan

Oct 6, 2024

·

Stayed 3 nights

Location is good

10

Sue Ling

Nov 13, 2025

·

Stayed 1 night

Room was spacious and lovely. Staff was gracious, attentive and knowledgeable. There was no need to leave the hotel except to taste Macanese food. There’s even a free shuttle bus that takes you to the Chinese border so you can walk across.

10

Wing yi

Jan 1, 2026

·

Stayed 1 night

舒適的環境，地點方便。

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10

MASANORI

Jan 7, 2025

·

Stayed 3 nights

旧市街タイパ村に歩いて行きやすい。カジノでも両替できるがここの銀行の方がレート良かった。ただし土日休み。

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10

Sze Chiang

Nov 24, 2025

·

Stayed 3 nights

Room was large and comfortable. Amenities was good. Shops was nearby. And a great location.

10

Shane

Nov 14, 2025

·

Stayed 5 nights

Huge hotel, good staff, massive room. Very popular hotel with the locals so there are a lot of people at this hotel, including casino floor and shops. So a lot of crowds. But it's an excellent 5 star hotel in a great location.

10

clarke Haidee

Jul 17, 2025

·

Stayed 2 nights

Great venue, great location!

10

G W

Jun 17, 2024

·

Stayed 2 nights

Caught the ferry from HK to the outer terminal and then free shuttle bus to Venetian. The place is so big it was a bit tricky with check in as you got dropped at West Lobby and had to find Main lobby. It with an amazing place and so handy to other casino's. Think we just scratched the service in the area with so much more to see. Definitely would go back again.

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Dining

Plenty of on-site dining and a large food court, and several guests enjoyed breakfast. Quality and value are mixed, mid-range and Western/vegetarian choices can be limited, and some queues or payment quirks occur.

Related guest reviews

8

SHUK FUN

Dec 23, 2023

·

Stayed 2 nights

Room is spacious and comfortable. Quite a few restaurants available but no Italian restaurant.

8

rutna

Dec 30, 2023

·

The property was great no doubt. Great room , great hotel, greatshopping The only down point is the dining ooptions. There is a good court but only asian food outlets. Very few international cuisine. Even the italian restaraunt was not open for dinner. No options for vegan/vegetarians except some pizza in room service.Even the surrounding areas, its very difficult to find vegan/vegetarian food or even a simple pizza delivery ( which a 2.5hour delivery time) . Even int he surrounding hotels, Food was a problem point. Cheesecake factory across the street is a 25 minute walk to find a 2 hour wait for a table.

10

Jack

Nov 11, 2025

·

Stayed 3 nights

Venetian remains one of my favorite hotels to stay when stay at macau. Wish there would have been more restaurant options. There seems to be more selections at the Londoner and Parisian

8

Izumi

Jul 4, 2025

·

Stayed 1 night

初めて泊まりましたが、本当に広いので部屋に行くまで迷います。フードコートがほぼQRコード決済でクレカが使えません。カジノ用に現金用意してたので、ご飯で現金使いたく無かったのですが仕方なく使いました。朝ごはんも豪華に見えるけど普通てした。

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6

Steven

Apr 16, 2024

·

Stayed 5 nights

The property is in a good location surrounded by other properties. The biggest issue that we had is that there are VIRTUALLY no middle priced restaurants other than the food court or a FIVE GUYS burger and fries on the casino level. There’s no general eating areas but except for a few specialities spread around the hotel which are impossible to find. There are 2 mediocre noodle shops adjacent to the casino but NO Restaurant Row like the Adjoining properties (The Parisian, The Londoner, etc). We had a room in the North Hall and it was over 300M to walk to the pool, going up and down elevators. Ridiculous. We won’t be staying at this resort again!

10

Sio

Dec 20, 2025

·

Stayed 3 nights

The room is clean, and the service is good in general. Food in the Food Court is the just so so. Otherwise, it is super.

6

Yoshiyuki

Mar 31, 2025

·

Stayed 3 nights

お食事のお味がちょっと美味しくなかったですけどその他はよかったです。

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10

Gwen

Oct 20, 2025

·

Stayed 2 nights

The husbands played golf while wives watched. We were on tours during most of our stay so did not shop much or go to spa. We did eat breakfast in the Food Court both days and our food was delicious.

10

Jason

Sep 8, 2025

·

Stayed 1 night

非常愉快的旅程，酒店員工的服務非常好，友善亦親切，房間非常寬敞，亦有高低兩級顯得非常特別。我們選擇了包早餐的package，早餐非常好，有水蟹粥、佛跳牆，員工服務質素亦非常之高。

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8

Harout

Oct 5, 2024

·

Stayed 2 nights

All suite hotel. Not enough bars for a casino. Huge place! I could have just had a grand time at the pool all day. Lots of dining options and sone niche places.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $183	6 $203	7 $321
8 $176	9 $169	10 $169	11 $172	12 $182	13 $324	14 $630
15 $276	16 $183	17 $226	18 $226	19 $226	20 $290	21 $602
22 $233	23 $178	24 $177	25 $178	26 $178	27 $302	28 $652
29 $201	30 $178

Su	Mo	Tu	We	Th	Fr	Sa
		1 $178	2 $178	3 $178	4 $324	5 $652
6 $383	7 $234	8 $256	9 $256	10 $280	11 $428	12 $652
13 $212	14 $280	15 $302	16 $302	17 $178	18 $339	19 $545
20 $302	21 $256	22 $255	23 $302	24 $520	25 $652	26 $794
27 $448	28 $340	29 $340	30 $624	31

The Venetian Macao

About this property

Location

Room options

Verona Deluxe Suite

Bella Deluxe Cotai View Suite

Rialto Deluxe Suite

Royale Deluxe Suite

Premio Rialto Suite

Royale Deluxe Cotai View Suite

Rialto Bella Deluxe Suite

Bella Deluxe Suite

Premio Rialto Bella Suite

Premio Bella Suite

Premio Royale Suite

Famiglia Suite

Guest reviews of The Venetian Macao

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Venetian Macao

Considering this hotel for your trip?

Prices for upcoming dates