Gran Hotel de Querétaro

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Excelente hotel, muy bonito y muy bien ubicado.

Excellent location. Early check in was nice. Staff super friendly. Room was nice. Very walkable location.

Very kind and accommodating staff, and the location is excellent! However, that being said, you should be prepared for some noise due to the area. The hotel is definitely dated and could benefit from renovations. Unfortunately, when I went to take a shower, I discovered black mold covering the bathroom. The staff responded quickly, which I appreciated, but I didn’t feel comfortable staying in the room for health reasons. There were no other rooms available, so I had to leave late Saturday night. Since then, Hotels.com has been trying to contact the property on my behalf, but unfortunately there has been no response to issue the refund I was told they would issue.

Muy céntrico y muy fácil de llegar a restaurantes y lugares atractivos del centro. Excelente atención del personal, limpio y ordenado. Solo se batalló algo con el control remoto del aire acondicionado y la regadera algo obstruida con sarro.