Name: River Valley Inn
Address: 20 West Street, West Hatfield, Massachusetts, United States of America, West Hatfield, Hampshire County, US
Price range: $98–$315 per night
Rating: 6.1

What guests think

At River Valley Inn, reviewers consistently note clean, recently renovated rooms, comfortable beds, and welcoming owners, describing a quiet, budget-friendly stay that is convenient to Northampton and area attractions while retaining an older, no-frills motel feel.

Several mention basic but useful touches like in-room mini-fridges and microwaves, plus easy parking. Common drawbacks include limited storage or closets, no in-room coffee with lobby coffee starting later, and occasional issues such as booking mishaps, strong cleaning scents, or a loud AC. Travellers can expect a simple, clean, and friendly stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; several reviews note in-room mini-fridges and microwaves and easy parking. No other amenities are highlighted.

Related guest reviews

10

Jane

Jun 29, 2025

·

Stayed 1 night

Perfect motel room-- great bed and pillows, spacious shower and ample towels-- at a great price. Welcoming host, easy parking, great location.

4

john

Oct 7, 2025

·

Stayed 3 nights

No coffee service in room and office lobby was not open until 8 AM without special request. Found used towels in our bathroom- had to ask for clothes hangers and cups for water Refrigerator was iced up. Management was gracious but having to repeatedly ask for basics was tiring and it was poor vale for $

8

Michael

Jul 21, 2025

·

Stayed 2 nights

Plenty of parking and reasonably close to restaurants and other facilities. The room is small and there were no closets, but it was comfortable. There were no cups or coffee in the room, but they were available in the office. The owner was nice.

6

Christie

Jul 27, 2025

·

Stayed 1 night

Very loud AC unit

10

Rebecca

Aug 10, 2025

·

Stayed 1 night

Front of property was very well kept, but around back where our room was not. It was a kind of on the trashy side. But overall room was decent and comfortable!

10

Charles

Sep 16, 2025

·

Stayed 1 night

Check in was nice and easy, the lady running the front desk was very friendly and helpful. The hotel itself looks like an older hotel that was recently renovated. Nice beds, nice bathroom, a mini fridge and microwave in the room. No complaints, I was pleasantly surprised with everything. 5 stars.

8

JIM

Oct 19, 2025

·

Stayed 1 night

New owner was very nice at check in offering snacks, coffee and a small gift bag with chips and chocolates. Room was small and dated but updated floor and bathroom along with nice bedding, very comfortable nights sleep!

8

Rory

Jun 29, 2025

·

Stayed 2 nights

Owners were nice. Free tea and coffee. Room was clean. Bed was a very comfortable King. Free WiFi and TV. Restaurant and convenience store within walking distance..

8

Nicole

Oct 5, 2025

·

Stayed 1 night

Room was clean, check in was easy, owner friendly, bed was comfortable - only complain would be no clothes hangers or closet, and another choice besides Roku TV would have been nice. My mom wanted to watch NBC news and we couldn’t find it.

8

Richard

Oct 13, 2025

·

Stayed 1 night

Very accommodating and friendly staff. Rooms have a mini-fridge and microwave which really helps. Comfortable and nice. Not a 5-star property but met my immediate needs.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point, with many guests praising very clean rooms. A few noted overpowering cleaning scents and one instance of used towels.

Related guest reviews

8

Sara

Sep 29, 2025

·

Stayed 1 night

Room was super clean and was perfect for a place to sleep that was quiet. However, the scent in the room was very overbearing and I don’t think the door locks from the inside, which didn’t feel safe.

4

john

Oct 7, 2025

·

Stayed 3 nights

No coffee service in room and office lobby was not open until 8 AM without special request. Found used towels in our bathroom- had to ask for clothes hangers and cups for water Refrigerator was iced up. Management was gracious but having to repeatedly ask for basics was tiring and it was poor vale for $

10

Leanne

Sep 29, 2025

·

Stayed 1 night

Very friendly and accommodating staff. Recently renovated and very clean.

8

Giovanna

Oct 19, 2025

·

Stayed 1 night

Stayed for one night (there for Family weekend at UMass Amherst). The owner (Christopher) called ahead of time to ask about our arrival time and to see what temperature we would want the room set up at. He welcomed us upon arrival. Quick and easy check-in. The room was very clean. Bed (we had a king size) was comfortable. AC/heating unit worked very well. I would definitely consider staying here again if we can’t find a closer to Amherst alternative.

8

Jon

Oct 10, 2025

·

Stayed 1 night

Good value for the area. Basic room but very clean and neat.

10

Alwyn

Oct 16, 2025

·

Stayed 1 night

This was an unexpectedly exellent stay. The rooms were very spacious, very clean. The owner was very pleasant and helpful. The beds were also quite comfortable! Having stayed at two other properties during our visit to the area, I can say that the River Valley Inn outshined the others. We should have booked there for more nights.

10

Debbie

Aug 24, 2025

·

Stayed 1 night

Most likely the cleanest motel I've ever stayed at. They reached out ahead of time to see when we thought we would arrive so that they could make sure the room was cooled for our arrival. Run by an extremely friendly couple. Very comfortable beds! Would definitely stay there again!

10

Lisa

Sep 28, 2025

·

Stayed 1 night

This hotel is clean and renovated. Very quiet!

10

Scott

Oct 6, 2025

·

Stayed 1 night

This was a lovely stay. My room was far larger than I expected, clean, newly renovated, well priced. It was literally 7 minutes from Northampton where the rooms were 3 times the price.

10

Jacalynn

Oct 27, 2025

·

Stayed 1 night

Very clean rooms and friendly staff

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic but recently updated, with comfortable beds; several guests found them quiet and sometimes spacious, though some are small. Storage is limited due to few closets or hangers, and an occasional loud AC was reported.

Related guest reviews

8

Michael

Jul 21, 2025

·

Stayed 2 nights

Plenty of parking and reasonably close to restaurants and other facilities. The room is small and there were no closets, but it was comfortable. There were no cups or coffee in the room, but they were available in the office. The owner was nice.

8

Giovanna

Oct 19, 2025

·

Stayed 1 night

Stayed for one night (there for Family weekend at UMass Amherst). The owner (Christopher) called ahead of time to ask about our arrival time and to see what temperature we would want the room set up at. He welcomed us upon arrival. Quick and easy check-in. The room was very clean. Bed (we had a king size) was comfortable. AC/heating unit worked very well. I would definitely consider staying here again if we can’t find a closer to Amherst alternative.

6

Christie

Jul 27, 2025

·

Stayed 1 night

Very loud AC unit

8

Ken

May 4, 2025

·

Stayed 1 night

Good stay. Lots of space in room. Wood stay here again when visiting UMass. 20 min away.

10

Charles

Sep 16, 2025

·

Stayed 1 night

Check in was nice and easy, the lady running the front desk was very friendly and helpful. The hotel itself looks like an older hotel that was recently renovated. Nice beds, nice bathroom, a mini fridge and microwave in the room. No complaints, I was pleasantly surprised with everything. 5 stars.

8

JIM

Oct 19, 2025

·

Stayed 1 night

New owner was very nice at check in offering snacks, coffee and a small gift bag with chips and chocolates. Room was small and dated but updated floor and bathroom along with nice bedding, very comfortable nights sleep!

10

Alwyn

Oct 16, 2025

·

Stayed 1 night

This was an unexpectedly exellent stay. The rooms were very spacious, very clean. The owner was very pleasant and helpful. The beds were also quite comfortable! Having stayed at two other properties during our visit to the area, I can say that the River Valley Inn outshined the others. We should have booked there for more nights.

10

Lisa

Sep 28, 2025

·

Stayed 1 night

This hotel is clean and renovated. Very quiet!

8

Nicole

Oct 5, 2025

·

Stayed 1 night

Room was clean, check in was easy, owner friendly, bed was comfortable - only complain would be no clothes hangers or closet, and another choice besides Roku TV would have been nice. My mom wanted to watch NBC news and we couldn’t find it.

10

Scott

Oct 6, 2025

·

Stayed 1 night

This was a lovely stay. My room was far larger than I expected, clean, newly renovated, well priced. It was literally 7 minutes from Northampton where the rooms were 3 times the price.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating, and proactive, with easy check-ins and owners who reach out ahead of arrival. A few guests reported reservation mishaps and limited lobby hours for coffee.

Related guest reviews

10

Michelle

Jul 11, 2025

·

Stayed 1 night

We were greeted by the friendly owner/host to welcome us to a quiet, comfortable, convenient stay near a concert at Treehouse Brewing. It was just the touch of ease and hospitality we needed to make our evening worry free. The giant, comfy, king bed provided the restful night's sleep we needed.We'd definitely stay here again! Thank you!

4

john

Oct 7, 2025

·

Stayed 3 nights

No coffee service in room and office lobby was not open until 8 AM without special request. Found used towels in our bathroom- had to ask for clothes hangers and cups for water Refrigerator was iced up. Management was gracious but having to repeatedly ask for basics was tiring and it was poor vale for $

2

daniel

Aug 30, 2025

·

Stayed 1 night

The night booked indexed automatically because the were full, and when I immediately tried to correct the error, this was denied by The hotel by phone and Expedia. They later called because at had not arrive and clearly doubled booked the room.

8

Giovanna

Oct 19, 2025

·

Stayed 1 night

Stayed for one night (there for Family weekend at UMass Amherst). The owner (Christopher) called ahead of time to ask about our arrival time and to see what temperature we would want the room set up at. He welcomed us upon arrival. Quick and easy check-in. The room was very clean. Bed (we had a king size) was comfortable. AC/heating unit worked very well. I would definitely consider staying here again if we can’t find a closer to Amherst alternative.

8

Jon

Oct 9, 2025

·

Stayed 1 night

I would stay here again. The room is very basic but very clean. The staff is friendly and helpful

8

Laurie

Aug 4, 2025

·

Stayed 1 night

We had a pleasant overnight stay. It is an old motel that is newly renovated. Owners are very friendly and helpful.

10

Charles

Sep 16, 2025

·

Stayed 1 night

Check in was nice and easy, the lady running the front desk was very friendly and helpful. The hotel itself looks like an older hotel that was recently renovated. Nice beds, nice bathroom, a mini fridge and microwave in the room. No complaints, I was pleasantly surprised with everything. 5 stars.

10

Debbie

Aug 24, 2025

·

Stayed 1 night

Most likely the cleanest motel I've ever stayed at. They reached out ahead of time to see when we thought we would arrive so that they could make sure the room was cooled for our arrival. Run by an extremely friendly couple. Very comfortable beds! Would definitely stay there again!

8

Richard

Oct 13, 2025

·

Stayed 1 night

Very accommodating and friendly staff. Rooms have a mini-fridge and microwave which really helps. Comfortable and nice. Not a 5-star property but met my immediate needs.

4

Bruce

Jan 1, 2026

·

Stayed 1 night

Lost my reservation. Couldn't get key to work.had the change room. When i arrived back later in yhe night someone else was staying in my room. Next room had no heat. Room i finally stayed in smelled overpoweringly of disinfectant so now all my stuuf smells of it.

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AI-generated summary based on recent guest reviews

Location

The location is quiet and convenient for Northampton and UMass Amherst, with an easy drive to local attractions. Some mention restaurants and a convenience store within walking distance.

Related guest reviews

10

Michael

May 17, 2025

·

Stayed 1 night

Convenient

10

Jane

Jun 29, 2025

·

Stayed 1 night

Perfect motel room-- great bed and pillows, spacious shower and ample towels-- at a great price. Welcoming host, easy parking, great location.

10

Michelle

Jul 11, 2025

·

Stayed 1 night

We were greeted by the friendly owner/host to welcome us to a quiet, comfortable, convenient stay near a concert at Treehouse Brewing. It was just the touch of ease and hospitality we needed to make our evening worry free. The giant, comfy, king bed provided the restful night's sleep we needed.We'd definitely stay here again! Thank you!

10

Kaye

Jul 8, 2025

·

Stayed 1 night

Very clean and comfortable. An older, but well-maintained property- someone has a nice touch with flowers. Location is quiet, very close to Northhampton.,

10

Megan

Aug 24, 2025

·

Stayed 2 nights

Wonderful place. Quiet, clean and staff was very pleasant.

8

Hector

Aug 3, 2025

·

Stayed 2 nights

Great quiet motel.

8

Ken

May 4, 2025

·

Stayed 1 night

Good stay. Lots of space in room. Wood stay here again when visiting UMass. 20 min away.

8

Kathleen

Apr 1, 2025

·

Stayed 1 night

The new owners of this property have done wonders. It’s clean, comfortable and affordable. It’s an easy ride from Northampton and many restaurants there. The owners were helpful and friendly and have big plans. I look forward to going back and seeing what other improvements they make

8

Rory

Jun 29, 2025

·

Stayed 2 nights

Owners were nice. Free tea and coffee. Room was clean. Bed was a very comfortable King. Free WiFi and TV. Restaurant and convenience store within walking distance..

10

Scott

Oct 6, 2025

·

Stayed 1 night

This was a lovely stay. My room was far larger than I expected, clean, newly renovated, well priced. It was literally 7 minutes from Northampton where the rooms were 3 times the price.

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AI-generated summary based on recent guest reviews

Dining

Dining options are limited: several reviews mention no in-room coffee, with coffee available in the office (sometimes later in the morning). Occasional snacks or complimentary tea and coffee are noted.

Related guest reviews

4

john

Oct 7, 2025

·

Stayed 3 nights

No coffee service in room and office lobby was not open until 8 AM without special request. Found used towels in our bathroom- had to ask for clothes hangers and cups for water Refrigerator was iced up. Management was gracious but having to repeatedly ask for basics was tiring and it was poor vale for $

8

Michael

Jul 21, 2025

·

Stayed 2 nights

Plenty of parking and reasonably close to restaurants and other facilities. The room is small and there were no closets, but it was comfortable. There were no cups or coffee in the room, but they were available in the office. The owner was nice.

8

JIM

Oct 19, 2025

·

Stayed 1 night

New owner was very nice at check in offering snacks, coffee and a small gift bag with chips and chocolates. Room was small and dated but updated floor and bathroom along with nice bedding, very comfortable nights sleep!

8

Rory

Jun 29, 2025

·

Stayed 2 nights

Owners were nice. Free tea and coffee. Room was clean. Bed was a very comfortable King. Free WiFi and TV. Restaurant and convenience store within walking distance..

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $101	21 $101	22 $99	23 $99	24 $99	25 $218	26 $218
27 $102	28 $101	29 $101	30 $101

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2	3
4 $111	5 $107	6 $108	7 $98	8 $111	9 $274	10 $315
11 $111	12 $111	13 $108	14 $111	15 $113	16 $300	17 $297
18 $111	19 $112	20 $109	21 $113	22 $110	23 $215	24
25 $113	26 $104	27 $109	28 $112	29 $113	30 $250	31 $250

River Valley Inn

About this property

Location

Room options

Basic Studio, 1 King Bed

Deluxe Room, 1 King Bed

Studio Suite, Multiple Beds

Guest reviews of River Valley Inn

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about River Valley Inn

Prices for upcoming dates