Luton Hoo Hotel, Golf And Spa
From
244 $US
/nuit
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From
244 $US
/nuit
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergemen...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergement et qui comprennent notamment courts de tennis extérieurs, un centre de remise en forme et une piscine couverte. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service d'organisation de mariages.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de départ express et des journaux gratuits dans le hall. Les espaces événements de cet hôtel comprennent un espace de conférence et des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Luton Hoo Hotel, Golf And Spa abrite un délicieux restaurant, Wernher Restaurant. Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner anglais est servi en semaine de 07 h 00 à 10 h 00 et le week-end de 07 h 30 à 10 h 30 (en supplément).
Chambres
Avec une décoration personnalisée, les 72 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plasma. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une baignoire et une douche séparées est à votre disposition. Vous y trouvez également des articles de toilette de luxe et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau.
Emplacement
Pratique pour explorer Luton, Luton Hoo Hotel, Golf And Spa vous fait profiter en zone rurale et se trouve à 1 min en voiture de Luton Hoo Estate et à 7 minutes de Stockwood Discovery Centre. Cet hôtel de luxe se trouve à 25,2 km de Tour des studios Warner Bros. de Londres et à 20,1 km de Knebworth House (demeure historique).
À proximité
Luton Hoo Estate(0.2 miles)
Stockwood Discovery Centre(1 miles)
Université du Bedforshire(1.4 miles)
Grosvenor Casinos(1.5 miles)
Luton Mall(1.6 miles)
Kenilworth Road Stadium(2.5 miles)
Woodside Animal Farm(2.7 miles)
Collines des Chilterns(4 miles)
Harpenden Leisure Centre(4.3 miles)
Parc de jeux couvert Big Space(4.7 miles)
Someries Castle(4.8 miles)
Salon Hertfordshire County Showground(5.3 miles)
Funtura Family Entertainment Centre(5.3 miles)
Aldwickbury Park Golf Club(5.7 miles)
The Hat Factory Arts Centre(6.1 miles)
Aéroport de Londres Luton (LTN)(4.7 miles)
Aéroport de Londres Heathrow (LHR)(35.2 miles)
Aéroport de Londres Stansted (STN)(51.3 miles)
Blanchisserie
Ascenseur
Centre d'affaires
Coffre-fort
Salles de réunion
Jardin
Emplacement
The Mansion House, Luton Hoo Park, Hyde, Angleterre, Royaume-Uni
Luton Hoo Estate (0.2 miles)
Stockwood Discovery Centre (1 miles)
Université du Bedforshire (1.4 miles)
Grosvenor Casinos (1.5 miles)
Luton Mall (1.6 miles)
Kenilworth Road Stadium (2.5 miles)
Options de chambre
9
Chambre Familiale (Parkland)
1 Lit Double
Couchages 2
429 ft²
ClimatisationChauffageWi-Fi (gratuit)
6
Suite Junior (Mansion)
1 Lit Double
Couchages 2
538 ft²
ClimatisationChauffageWi-Fi (gratuit)
10
Suite (Parkland)
1 Lit Double
Couchages 2
700 ft²
ClimatisationChauffageWi-Fi (gratuit)
5
Chambre Deluxe (Mansion)
1 Lit Double
Couchages 2
431 ft²
ClimatisationChauffageWi-Fi (gratuit)
6
Chambre Deluxe (Parkland)
1 Grand Lit Double
Couchages 2
377 ft²
ClimatisationChauffageWi-Fi (gratuit)
Avis des voyageurs sur Luton Hoo Hotel, Golf And Spa
8.3
Très bien
Basé sur 592 avis vérifiés
Qui séjourne ici ?
Affaires
16%
Couples
69%
Familles
14%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'hôtel Luton Hoo, Golf And Spa, les clients admirent régulièrement le cadre historique majestueux et les vastes terrains, soulignant fréquemment la chaleur et la gentillesse du personnel, tout en notant que certaines parties de la propriété semblent vieillottes et nécessitent des travaux de rénovation ou d'entretien.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'hôtel Luton Hoo, Golf And Spa, les clients admirent régulièrement le cadre historique majestueux et les vastes terrains, soulignant fréquemment la chaleur et la gentillesse du personnel, tout en notant que certaines parties de la propriété semblent vieillottes et nécessitent des travaux de rénovation ou d'entretien.
Les chambres sont souvent spacieuses et pleines de caractère avec de belles vues, mais certaines manquent de climatisation, ont un mobilier démodé ou des équipements capricieux, et le Wi-Fi dans le Manoir peut être faible. Beaucoup apprécient le spa, la piscine et le golf, mais des problèmes d'entretien, des fermetures et des pénuries de fournitures reviennent souvent, et la restauration varie des excellents petits déjeuners et du thé de l'après-midi aux menus limités, au service lent et à la qualité ou au rapport qualité-prix inégaux. Attendez-vous à un séjour grandiose dans une maison de campagne avec beaucoup de charme, mais avec une variabilité dans les chambres, les installations et la restauration.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le spa, la piscine et le golf sont populaires, mais l'entretien et la disponibilité sont irréguliers : les clients mentionnent des installations hors service ou fermées, des pénuries de fournitures et des périodes d'affluence. Certains établissements étaient fermés pendant les séjours, et des projets de rénovation sont évoqués.
Avis de voyageur à ce sujet
4
Jason
25 mars 2025
·
A séjourné 1 nuit
The nineteenth hole, also known as the clubhouse, was not open during my visit. The only available bar was a small and uninspiring lounge in the main hotel. I would not have made a reservation if I had known this at the time of booking. Additionally, the gym and spa were in poor condition—tired and dirty—urgently needing the planned upgrades. I wouldn’t consider returning until all the necessary refurbishments have been completed, especially not at the current cost.
The nineteenth hole, also known as the clubhouse, was not open during my visit. The only available bar was a small and uninspiring lounge in the main hotel. I would not have made a reservation if I had known this at the time of booking. Additionally, the gym and spa were in poor condition—tired and dirty—urgently needing the planned upgrades. I wouldn’t consider returning until all the necessary refurbishments have been completed, especially not at the current cost.
10
Wiqas
27 oct. 2024
·
A séjourné 1 nuit
Amazing service and great location. Really enjoyed our stay. Breakfast options were great. The spa is pretty busy but recommended going early morning for a quiet swim.
Amazing service and great location. Really enjoyed our stay. Breakfast options were great. The spa is pretty busy but recommended going early morning for a quiet swim.
8
Janice
23 févr. 2025
·
A séjourné 1 nuit
Generally an enjoyable stay. However, no Gin, Port or Baileys available at any bar. Dinner ok, expensive for what it was. Excellent breakfast. Good pool and facilities, but the sauna was out of order, as was the swimming costume spinner. Beautiful grounds. Thoroughly enjoyed the clay pigeon shooting.
Generally an enjoyable stay. However, no Gin, Port or Baileys available at any bar. Dinner ok, expensive for what it was. Excellent breakfast. Good pool and facilities, but the sauna was out of order, as was the swimming costume spinner. Beautiful grounds. Thoroughly enjoyed the clay pigeon shooting.
10
Ross
20 janv. 2023
·
A séjourné 1 nuit
Fabulous spa and pool..
Fabulous spa and pool..
8
jacqueline
14 avr. 2025
·
A séjourné 1 nuit
Hotel staff were amazing. Location and the building was spectacular! We went to the spa and this was a bit disappointing, there were no locker keys so had to take my clothes and bag into the swimming area. We were told we would be given gowns and slippers but they didnt have any , we had to wait for somebody to go and find gowns but they didnt have slippers. The showers did not have any shower gel or shampoo the bottles were empty.....the machine to spin costumes was broken and no plastic bags for wet costumes The water bottles to get a drink in the Pool were empty! I am a member of a Gym where i live and all of the above things are a priority so i was very surprised that all of thiese things were lacking! We didnt bother to go back to the spa the next day! Our bedside tables and lamps were covered in dust! The patio area outside of our room could have done with a sweep and power wash....too dirty to sit out there which was a shame! Food was really good.... that is the afternoon tea, dinner and breakfast! Reception staff were really helpful!
Hotel staff were amazing. Location and the building was spectacular! We went to the spa and this was a bit disappointing, there were no locker keys so had to take my clothes and bag into the swimming area. We were told we would be given gowns and slippers but they didnt have any , we had to wait for somebody to go and find gowns but they didnt have slippers. The showers did not have any shower gel or shampoo the bottles were empty.....the machine to spin costumes was broken and no plastic bags for wet costumes The water bottles to get a drink in the Pool were empty! I am a member of a Gym where i live and all of the above things are a priority so i was very surprised that all of thiese things were lacking! We didnt bother to go back to the spa the next day! Our bedside tables and lamps were covered in dust! The patio area outside of our room could have done with a sweep and power wash....too dirty to sit out there which was a shame! Food was really good.... that is the afternoon tea, dinner and breakfast! Reception staff were really helpful!
10
Shenice
14 juil. 2025
·
A séjourné 2 nuits
The staff absolute brilliant made our stay extra special credit to them all. Stunning views amazing mansion and spa only let down was the dead flies around the pool, hot tub and steam room easily fixable. Sad to hear it will be closing but we will be back once reopened amazing stay.
The staff absolute brilliant made our stay extra special credit to them all. Stunning views amazing mansion and spa only let down was the dead flies around the pool, hot tub and steam room easily fixable. Sad to hear it will be closing but we will be back once reopened amazing stay.
10
Lucy
10 nov. 2024
·
A séjourné 1 nuit
Excellent hotel with the best staff, and some good walks around the grounds. Spa can get busy around check-in time, but has great facilities
Excellent hotel with the best staff, and some good walks around the grounds. Spa can get busy around check-in time, but has great facilities
10
charlotte
30 avr. 2025
·
A séjourné 1 nuit
this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
10
Alexandra
12 sept. 2024
·
A séjourné 1 nuit
Wonderful stately hotel building and excellent servicel. Staff were friendly, polite and efficient. We had a very comfortable stay with our dog in the Park area of the hotel. The swimming pool and spa area was lovely and the grounds around the hotel are of outstanding beauty. We ate at the Brasserie in the stable block. The food was delicious although quite pricey.
Wonderful stately hotel building and excellent servicel. Staff were friendly, polite and efficient. We had a very comfortable stay with our dog in the Park area of the hotel. The swimming pool and spa area was lovely and the grounds around the hotel are of outstanding beauty. We ate at the Brasserie in the stable block. The food was delicious although quite pricey.
6
Claire
31 déc. 2022
·
A séjourné 2 nuits
Booked for a family of 3 in a family room (with a sofa bed). No sofa bed or extra bed in the room (and only robes and towels for 2) and took a long time and numerous calls to sort (initially moved to another room which had very noisy radiators and was very cold). Eventually had to ask to be moved back to the first room with a camp bed brought in for our son, who was very tired by that point. Both swimming pools not working (we were not informed of that despite having booked a morning swim). Took over 40 minutes for milk and cookies to arrive for our son the second night, despite chasing. The staff didn’t even ask how our stay was upon check-out.
Booked for a family of 3 in a family room (with a sofa bed). No sofa bed or extra bed in the room (and only robes and towels for 2) and took a long time and numerous calls to sort (initially moved to another room which had very noisy radiators and was very cold). Eventually had to ask to be moved back to the first room with a camp bed brought in for our son, who was very tired by that point. Both swimming pools not working (we were not informed of that despite having booked a morning swim). Took over 40 minutes for milk and cookies to arrive for our son the second night, despite chasing. The staff didn’t even ask how our stay was upon check-out.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les terrains et de nombreuses chambres sont propres. Cependant, des signalements récurrents font état de poussière, de mobilier usé et de lacunes autour de la piscine/des espaces de vapeur et sur certaines terrasses.
Avis de voyageur à ce sujet
4
Jason
25 mars 2025
·
A séjourné 1 nuit
The nineteenth hole, also known as the clubhouse, was not open during my visit. The only available bar was a small and uninspiring lounge in the main hotel. I would not have made a reservation if I had known this at the time of booking. Additionally, the gym and spa were in poor condition—tired and dirty—urgently needing the planned upgrades. I wouldn’t consider returning until all the necessary refurbishments have been completed, especially not at the current cost.
The nineteenth hole, also known as the clubhouse, was not open during my visit. The only available bar was a small and uninspiring lounge in the main hotel. I would not have made a reservation if I had known this at the time of booking. Additionally, the gym and spa were in poor condition—tired and dirty—urgently needing the planned upgrades. I wouldn’t consider returning until all the necessary refurbishments have been completed, especially not at the current cost.
6
Move Like
30 sept. 2024
·
A séjourné 2 nuits
The ground were beautiful 10/10, the swimming pool and steam felt a bit like a lido - not the cleanest. The staff were friendly but not the most professional. The rooms are a good size but they need alot of love and a lick of paint. It has potential to be a five star property if someone took over and invested a lot of money into it, but as of now i would rate it 3* or 4 star max. The price does reflects 3 or 4 star, overall it was good to see once but I won't be going back.
The ground were beautiful 10/10, the swimming pool and steam felt a bit like a lido - not the cleanest. The staff were friendly but not the most professional. The rooms are a good size but they need alot of love and a lick of paint. It has potential to be a five star property if someone took over and invested a lot of money into it, but as of now i would rate it 3* or 4 star max. The price does reflects 3 or 4 star, overall it was good to see once but I won't be going back.
6
Jeremy
25 sept. 2023
·
A séjourné 1 nuit
First of all it’s a beautiful old property with lovely grounds. Clearly at some point in time it was a fantastic mansion house however it’s now in desperate need of renovation or very least some paint, new furniture and TLC. The whole building is tired, our room was huge however really needed a deep clean and a good paint - everything in there from the iron, to the bathroom is dated. The staff are very friendly and do the best they can I’m sure. Would like to see the property bought back to its former glory… It’s convenient to Luton airport set in lovely grounds and given there is not tons around we would probably stat again but put some money back into this property and it would be much appreciated but all I’m sure who stay there.
First of all it’s a beautiful old property with lovely grounds. Clearly at some point in time it was a fantastic mansion house however it’s now in desperate need of renovation or very least some paint, new furniture and TLC. The whole building is tired, our room was huge however really needed a deep clean and a good paint - everything in there from the iron, to the bathroom is dated. The staff are very friendly and do the best they can I’m sure. Would like to see the property bought back to its former glory… It’s convenient to Luton airport set in lovely grounds and given there is not tons around we would probably stat again but put some money back into this property and it would be much appreciated but all I’m sure who stay there.
10
Gwen
29 août 2024
·
A séjourné 3 nuits
Beautiful property and accommodation. Everything was perfect for 4 adults and 1 child. We had two rooms which were very spacious, well anppointed and clean. Had the full breakfast every morning of our 3 day stay. Dinner one night. Delicious food and excellent service in the restaurants. Excellent service at the front desk also. Everyone was very friendly and helpful throughout.
Beautiful property and accommodation. Everything was perfect for 4 adults and 1 child. We had two rooms which were very spacious, well anppointed and clean. Had the full breakfast every morning of our 3 day stay. Dinner one night. Delicious food and excellent service in the restaurants. Excellent service at the front desk also. Everyone was very friendly and helpful throughout.
8
jacqueline
14 avr. 2025
·
A séjourné 1 nuit
Hotel staff were amazing. Location and the building was spectacular! We went to the spa and this was a bit disappointing, there were no locker keys so had to take my clothes and bag into the swimming area. We were told we would be given gowns and slippers but they didnt have any , we had to wait for somebody to go and find gowns but they didnt have slippers. The showers did not have any shower gel or shampoo the bottles were empty.....the machine to spin costumes was broken and no plastic bags for wet costumes The water bottles to get a drink in the Pool were empty! I am a member of a Gym where i live and all of the above things are a priority so i was very surprised that all of thiese things were lacking! We didnt bother to go back to the spa the next day! Our bedside tables and lamps were covered in dust! The patio area outside of our room could have done with a sweep and power wash....too dirty to sit out there which was a shame! Food was really good.... that is the afternoon tea, dinner and breakfast! Reception staff were really helpful!
Hotel staff were amazing. Location and the building was spectacular! We went to the spa and this was a bit disappointing, there were no locker keys so had to take my clothes and bag into the swimming area. We were told we would be given gowns and slippers but they didnt have any , we had to wait for somebody to go and find gowns but they didnt have slippers. The showers did not have any shower gel or shampoo the bottles were empty.....the machine to spin costumes was broken and no plastic bags for wet costumes The water bottles to get a drink in the Pool were empty! I am a member of a Gym where i live and all of the above things are a priority so i was very surprised that all of thiese things were lacking! We didnt bother to go back to the spa the next day! Our bedside tables and lamps were covered in dust! The patio area outside of our room could have done with a sweep and power wash....too dirty to sit out there which was a shame! Food was really good.... that is the afternoon tea, dinner and breakfast! Reception staff were really helpful!
4
Joanne
2 sept. 2024
·
A séjourné 2 nuits
This is a beautiful hotel in a beautiful setting and over the years have stayed here many times. However, it is quite apparent that there has been no investment to the property and it is looking tired, scruffy, dirty and not well maintained. Such a shame. Appreciate the hotel is old-fashioned however the fittings need to be updated. The housekeeping was done very well but dont like staying in this level of hotel and having plastic bathroom glasses to drink your water out of.
This is a beautiful hotel in a beautiful setting and over the years have stayed here many times. However, it is quite apparent that there has been no investment to the property and it is looking tired, scruffy, dirty and not well maintained. Such a shame. Appreciate the hotel is old-fashioned however the fittings need to be updated. The housekeeping was done very well but dont like staying in this level of hotel and having plastic bathroom glasses to drink your water out of.
10
Shenice
14 juil. 2025
·
A séjourné 2 nuits
The staff absolute brilliant made our stay extra special credit to them all. Stunning views amazing mansion and spa only let down was the dead flies around the pool, hot tub and steam room easily fixable. Sad to hear it will be closing but we will be back once reopened amazing stay.
The staff absolute brilliant made our stay extra special credit to them all. Stunning views amazing mansion and spa only let down was the dead flies around the pool, hot tub and steam room easily fixable. Sad to hear it will be closing but we will be back once reopened amazing stay.
2
James
16 févr. 2025
·
A séjourné 1 nuit
Standards fell well short of expectations for its reputed 5-star status. This is definitely not a spa, nor was it in any way a relaxing spa experience. Pool area was cold, poorly maintained, dirty, untidy. Restaurants were closed or full; lounge food was very delayed and Luke warm once arrived. Staff were very pleasant and doing their very best, whilst recognising (and saying to us) the hotel was ill managed and couldn’t cope. Room was ok, stifling hot, dusty around and under bed, old and tired. We wasted £350.
Standards fell well short of expectations for its reputed 5-star status. This is definitely not a spa, nor was it in any way a relaxing spa experience. Pool area was cold, poorly maintained, dirty, untidy. Restaurants were closed or full; lounge food was very delayed and Luke warm once arrived. Staff were very pleasant and doing their very best, whilst recognising (and saying to us) the hotel was ill managed and couldn’t cope. Room was ok, stifling hot, dusty around and under bed, old and tired. We wasted £350.
10
Mohammed
10 sept. 2025
·
A séjourné 1 nuit
Nice setting and grounds. Work seems to have started on a 3 year renovation project. Parts of the interior are worn out but its probably lasted many decades and the estate was very clean. Staff were very helpful.
Nice setting and grounds. Work seems to have started on a 3 year renovation project. Parts of the interior are worn out but its probably lasted many decades and the estate was very clean. Staff were very helpful.
4
Richard
7 juil. 2025
·
A séjourné 1 nuit
The room we stayed in was shabby and dingy, there was no air-conditioning and the temperature was uncomfortable. There was a smell coming from the kitchen vents. The grounds were very lovely.
The room we stayed in was shabby and dingy, there was no air-conditioning and the temperature was uncomfortable. There was a smell coming from the kitchen vents. The grounds were very lovely.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont souvent grandes et pleines de caractère avec de belles vues, en particulier en dehors du Manoir, mais certaines semblent démodées, manquent de climatisation et présentent des problèmes d'entretien tels qu'un Wi-Fi faible, des téléviseurs défectueux ou une plomberie capricieuse.
Avis de voyageur à ce sujet
10
John
6 juil. 2025
·
A séjourné 1 nuit
We spent about 60 mins before we were offered a suitable room. It’s a lovely place but old. The rooms in mansion house have old furniture and in the first room a bath that could easily be 40 years old. It was not clean and so the very friendly staff showed us 4 other rooms all the same and we picked the best of them but still very dissatisfied because it had very poor WiFi. We were about to leave but they showed us a room in parklands. If you stay there it’s very nice quiet and a king bed( mansion house have doubles?!) room 104 very nice . Bad start it we had a very nice time. Spa is nice and dinner steak is very good.
We spent about 60 mins before we were offered a suitable room. It’s a lovely place but old. The rooms in mansion house have old furniture and in the first room a bath that could easily be 40 years old. It was not clean and so the very friendly staff showed us 4 other rooms all the same and we picked the best of them but still very dissatisfied because it had very poor WiFi. We were about to leave but they showed us a room in parklands. If you stay there it’s very nice quiet and a king bed( mansion house have doubles?!) room 104 very nice . Bad start it we had a very nice time. Spa is nice and dinner steak is very good.
6
Andrew
27 nov. 2024
·
A séjourné 1 nuit
A beautiful location but as a hotel, the room was looking rather tired. Old worn taps in the bathroom, thin towels that smelt strongly of peroxide. And the TV didnt work. Many of the doors in corridors where also looking chipped and worn. I would call it a 3 star hotel no more despite the beautiful tapestries on the walls. Large comfy bed though, and breakfast was good, though at an extra £20 it should be.
A beautiful location but as a hotel, the room was looking rather tired. Old worn taps in the bathroom, thin towels that smelt strongly of peroxide. And the TV didnt work. Many of the doors in corridors where also looking chipped and worn. I would call it a 3 star hotel no more despite the beautiful tapestries on the walls. Large comfy bed though, and breakfast was good, though at an extra £20 it should be.
8
Kayleigh
31 juil. 2024
·
A séjourné 1 nuit
The service here is outstanding, very friendly staff willing to go above and beyond to assist you in every area. We were offered an upgrade due to being on crutches which was greatly appreciated and our room was beautiful but perhaps a bit basic in comparison to similar hotels we’ve previously stayed at. The junior suite does have a separate sitting area which would be wonderful on a longer stay. The grounds are stunning and our bed was very comfy and we had a good nights sleep despite there being no air con in the mansion itself (provided with fans that did a good job tho). The biggest disappointment for us though was the breakfast. Breakfast was included in our package but the service we received was terrible. We waited 30 minutes for coffee to arrive. There were no clean glasses, no clean plates, the spoons tasted of metal. It was just pretty disappointing given the cost of the stay and the fact that we’ve stayed at premier inns with better breakfast!! Apparently the fact we were upgraded means we should just accept the poor service- this is what I was told when I made a complaint! We wouldn’t stay here again on balance, as I can say we felt the staff were brilliant and it had lots of positives but the breakfast and customer service really let the hotel down.
The service here is outstanding, very friendly staff willing to go above and beyond to assist you in every area. We were offered an upgrade due to being on crutches which was greatly appreciated and our room was beautiful but perhaps a bit basic in comparison to similar hotels we’ve previously stayed at. The junior suite does have a separate sitting area which would be wonderful on a longer stay. The grounds are stunning and our bed was very comfy and we had a good nights sleep despite there being no air con in the mansion itself (provided with fans that did a good job tho). The biggest disappointment for us though was the breakfast. Breakfast was included in our package but the service we received was terrible. We waited 30 minutes for coffee to arrive. There were no clean glasses, no clean plates, the spoons tasted of metal. It was just pretty disappointing given the cost of the stay and the fact that we’ve stayed at premier inns with better breakfast!! Apparently the fact we were upgraded means we should just accept the poor service- this is what I was told when I made a complaint! We wouldn’t stay here again on balance, as I can say we felt the staff were brilliant and it had lots of positives but the breakfast and customer service really let the hotel down.
8
James Charlotte
11 déc. 2023
·
A séjourné 1 nuit
The staff were lovely! The service in the bar was quite slow, and the room was VERY VERY hot. Everthing else was ideal.
The staff were lovely! The service in the bar was quite slow, and the room was VERY VERY hot. Everthing else was ideal.
6
Nicholas
23 janv. 2023
·
A séjourné 1 nuit
The bedroom was huge (in the main house), but hot water was temperamental. Bar and dining areas are very grand. The restaurant was decent, but not fine dining (as advertised).
The bedroom was huge (in the main house), but hot water was temperamental. Bar and dining areas are very grand. The restaurant was decent, but not fine dining (as advertised).
8
Blair
13 oct. 2024
·
A séjourné 2 nuits
Beautiful property with highly attentive, friendly staff. Our room was spacious but needed some attention, however. The TV did not work, the toilet was very finnicky to flush, and the towel rack did not heat up. They were kind enough to offer us another room, but it was too late at night for us to be bothered. They offered us a round of drinks as compensation but the wine they sent was undrinkable.
Beautiful property with highly attentive, friendly staff. Our room was spacious but needed some attention, however. The TV did not work, the toilet was very finnicky to flush, and the towel rack did not heat up. They were kind enough to offer us another room, but it was too late at night for us to be bothered. They offered us a round of drinks as compensation but the wine they sent was undrinkable.
10
Darren
25 mai 2024
·
A séjourné 1 nuit
£350 for a deluxe room in the mansion house which was essentially a junior suite—a really big room. Stunning property so good value for money.
£350 for a deluxe room in the mansion house which was essentially a junior suite—a really big room. Stunning property so good value for money.
10
ian
23 août 2024
·
A séjourné 2 nuits
Lovely big bedroom and beautiful grounds.
Lovely big bedroom and beautiful grounds.
10
Daniel
9 mai 2025
·
A séjourné 1 nuit
Amazing stay in a wonderful hotel. The room and grounds were amazing. Didn't get to sample the included spa area but will definitely do that next time. A perfect stay and one I would highly recommend.
Amazing stay in a wonderful hotel. The room and grounds were amazing. Didn't get to sample the included spa area but will definitely do that next time. A perfect stay and one I would highly recommend.
4
Richard
7 juil. 2025
·
A séjourné 1 nuit
The room we stayed in was shabby and dingy, there was no air-conditioning and the temperature was uncomfortable. There was a smell coming from the kitchen vents. The grounds were very lovely.
The room we stayed in was shabby and dingy, there was no air-conditioning and the temperature was uncomfortable. There was a smell coming from the kitchen vents. The grounds were very lovely.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour sa gentillesse, son attention et son professionnalisme, bien que le service puisse parfois être lent ou désorganisé, et quelques clients ont signalé des interactions désagréables ou impolies et un suivi insuffisant.
Avis de voyageur à ce sujet
2
Gillian
27 août 2025
·
A séjourné 1 nuit
We stayed at Luton Hoo last year and were impressed with how dog-friendly they were – they even set a proper dining table for us in the main hall so we could enjoy breakfast comfortably with our dog. That’s why we chose to return. This time was the complete opposite. When we asked for the same arrangement, the manager was rude and dismissive, saying “no, we can’t accommodate you.” When I explained it had been done before, he told me it was “a mistake” and then walked off. We were left balancing plates on our knees on sofas by a constantly opening door – hardly the experience you expect at a 5-star hotel. When we asked again, staff simply said “the manager has already spoken to you” and he refused to come back out. It was embarrassing, uncomfortable, and a far cry from the standard of hospitality Luton Hoo claims to offer. If you advertise as dog-friendly, guests shouldn’t be treated like an inconvenience. Very disappointing, and sadly we won’t be returning. We were made to feel unwelcome and this is not dog friendly.
We stayed at Luton Hoo last year and were impressed with how dog-friendly they were – they even set a proper dining table for us in the main hall so we could enjoy breakfast comfortably with our dog. That’s why we chose to return. This time was the complete opposite. When we asked for the same arrangement, the manager was rude and dismissive, saying “no, we can’t accommodate you.” When I explained it had been done before, he told me it was “a mistake” and then walked off. We were left balancing plates on our knees on sofas by a constantly opening door – hardly the experience you expect at a 5-star hotel. When we asked again, staff simply said “the manager has already spoken to you” and he refused to come back out. It was embarrassing, uncomfortable, and a far cry from the standard of hospitality Luton Hoo claims to offer. If you advertise as dog-friendly, guests shouldn’t be treated like an inconvenience. Very disappointing, and sadly we won’t be returning. We were made to feel unwelcome and this is not dog friendly.
10
Robert
1 juin 2025
·
A séjourné 1 nuit
Beautiful property - great staff who made the visit even more enjoyable. Many thanks for the great service
Beautiful property - great staff who made the visit even more enjoyable. Many thanks for the great service
8
Kayleigh
31 juil. 2024
·
A séjourné 1 nuit
The service here is outstanding, very friendly staff willing to go above and beyond to assist you in every area. We were offered an upgrade due to being on crutches which was greatly appreciated and our room was beautiful but perhaps a bit basic in comparison to similar hotels we’ve previously stayed at. The junior suite does have a separate sitting area which would be wonderful on a longer stay. The grounds are stunning and our bed was very comfy and we had a good nights sleep despite there being no air con in the mansion itself (provided with fans that did a good job tho). The biggest disappointment for us though was the breakfast. Breakfast was included in our package but the service we received was terrible. We waited 30 minutes for coffee to arrive. There were no clean glasses, no clean plates, the spoons tasted of metal. It was just pretty disappointing given the cost of the stay and the fact that we’ve stayed at premier inns with better breakfast!! Apparently the fact we were upgraded means we should just accept the poor service- this is what I was told when I made a complaint! We wouldn’t stay here again on balance, as I can say we felt the staff were brilliant and it had lots of positives but the breakfast and customer service really let the hotel down.
The service here is outstanding, very friendly staff willing to go above and beyond to assist you in every area. We were offered an upgrade due to being on crutches which was greatly appreciated and our room was beautiful but perhaps a bit basic in comparison to similar hotels we’ve previously stayed at. The junior suite does have a separate sitting area which would be wonderful on a longer stay. The grounds are stunning and our bed was very comfy and we had a good nights sleep despite there being no air con in the mansion itself (provided with fans that did a good job tho). The biggest disappointment for us though was the breakfast. Breakfast was included in our package but the service we received was terrible. We waited 30 minutes for coffee to arrive. There were no clean glasses, no clean plates, the spoons tasted of metal. It was just pretty disappointing given the cost of the stay and the fact that we’ve stayed at premier inns with better breakfast!! Apparently the fact we were upgraded means we should just accept the poor service- this is what I was told when I made a complaint! We wouldn’t stay here again on balance, as I can say we felt the staff were brilliant and it had lots of positives but the breakfast and customer service really let the hotel down.
10
John
29 août 2023
·
A séjourné 1 nuit
Our flight was cancelled out Luton and the staff at this hotel couldn’t have been any more understanding, more welcoming and more professional. Credit to themselves.
Our flight was cancelled out Luton and the staff at this hotel couldn’t have been any more understanding, more welcoming and more professional. Credit to themselves.
4
Leigh
7 sept. 2025
·
A séjourné 1 nuit
Beautiful grounds, view from the room. Apart from that definitely not 5 star. We arrived to having to lug our suitcase up the beautiful stairs at the entrance whilst the reception guy was dealing with a deliveroo driver. At the very least I would have expected, pardon me one moment, just let me deal with this and I’ll be right with you! We realised in the bar why someone would want deliveroo as no bar snacks/light bites available, no room service and if you want maybe we can get a starter from the restaurant menu, but nothing more! Room ok, very tired. Breakfast, we were shown to the table ordered tea, nothing came, no one came to take an eggs order, until we prompted. Checkout, no one to help with luggage again. When asked how are stay was, we said, just about ok, receptionist didn’t ask anything about it.
Beautiful grounds, view from the room. Apart from that definitely not 5 star. We arrived to having to lug our suitcase up the beautiful stairs at the entrance whilst the reception guy was dealing with a deliveroo driver. At the very least I would have expected, pardon me one moment, just let me deal with this and I’ll be right with you! We realised in the bar why someone would want deliveroo as no bar snacks/light bites available, no room service and if you want maybe we can get a starter from the restaurant menu, but nothing more! Room ok, very tired. Breakfast, we were shown to the table ordered tea, nothing came, no one came to take an eggs order, until we prompted. Checkout, no one to help with luggage again. When asked how are stay was, we said, just about ok, receptionist didn’t ask anything about it.
10
David
7 août 2025
·
A séjourné 1 nuit
Excellent service from all the staff. It was a pleasure to stay in a wonderful building and grounds.
Excellent service from all the staff. It was a pleasure to stay in a wonderful building and grounds.
10
Matt
23 juin 2024
·
A séjourné 1 nuit
What a greeting from doorman Chris as we arrived !! So full of knowledge and stories about this historic property. And then the Reception staff could not do enough for us - absolutely first class and made our stay with an 8mth old memorable. Slight disappointment with the room service team - comms weren’t great and food arrived 1.20hrs later, and wasn’t good. But likely a very busy night for the kitchen. Breakfast service made up for it and was wonderful. Plus we swam and played golf - all superb! We’ll definitely be back !!
What a greeting from doorman Chris as we arrived !! So full of knowledge and stories about this historic property. And then the Reception staff could not do enough for us - absolutely first class and made our stay with an 8mth old memorable. Slight disappointment with the room service team - comms weren’t great and food arrived 1.20hrs later, and wasn’t good. But likely a very busy night for the kitchen. Breakfast service made up for it and was wonderful. Plus we swam and played golf - all superb! We’ll definitely be back !!
10
Stella
6 févr. 2023
·
A séjourné 2 nuits
The hotel is set in a beautiful mansion house with the surrounding grounds to match. What really makes the hotel 5 star are the staff. From the moment the door opened every member of staff was pleased to see us and happy to help make our stay the best experience it could be. Thank you to all the stay for a lovely break
The hotel is set in a beautiful mansion house with the surrounding grounds to match. What really makes the hotel 5 star are the staff. From the moment the door opened every member of staff was pleased to see us and happy to help make our stay the best experience it could be. Thank you to all the stay for a lovely break
4
s
3 juil. 2023
·
A séjourné 1 nuit
Was travelling for a swim gala so only one night. Post gala went down to the bistro restaurant with a very hungry child to be told there were no walk-ins, even though it was early in the evening and the restaurant empty. Manager was basically rude and inflexible and only offered the 19th hole for snacks or the main hotel for sandwiches. We weren't asked, or warned, about this at check-in and therefore had to drive miles to get restaurant food. Upon return, now being late, and child flagging and asleep we find the TV broken, reception kindly offered to re-room us, which we refused. Next day the gala started at 8.15 so were prompt for breakfast at 7.30, which was neither open on time or ready. Having waited 10 mins to be seated we got coffee, pastries and fruit but lack of hot food and toast as it wasn't ready. At checkout the receptionist tried to give me the wrong bill, which ironically had Bistro food on it. Having then complained they offered to get a manager, however it was already 8.10 and we were 15 mins from the gala. They did kindly call later that night offered the usual excuses and a complimentary upgrade should we ever come back - again tone deaf response.
Was travelling for a swim gala so only one night. Post gala went down to the bistro restaurant with a very hungry child to be told there were no walk-ins, even though it was early in the evening and the restaurant empty. Manager was basically rude and inflexible and only offered the 19th hole for snacks or the main hotel for sandwiches. We weren't asked, or warned, about this at check-in and therefore had to drive miles to get restaurant food. Upon return, now being late, and child flagging and asleep we find the TV broken, reception kindly offered to re-room us, which we refused. Next day the gala started at 8.15 so were prompt for breakfast at 7.30, which was neither open on time or ready. Having waited 10 mins to be seated we got coffee, pastries and fruit but lack of hot food and toast as it wasn't ready. At checkout the receptionist tried to give me the wrong bill, which ironically had Bistro food on it. Having then complained they offered to get a manager, however it was already 8.10 and we were 15 mins from the gala. They did kindly call later that night offered the usual excuses and a complimentary upgrade should we ever come back - again tone deaf response.
10
charlotte
30 avr. 2025
·
A séjourné 1 nuit
this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé sur un vaste domaine paysager, calme, à proximité de Luton et de l'aéroport ; idéal pour une escapade tranquille. L'emplacement isolé signifie qu'il y a peu de choses accessibles à pied, une voiture ou des taxis sont donc utiles.
Avis de voyageur à ce sujet
10
Amelia
3 juin 2024
·
A séjourné 1 nuit
Absolutely gorgeous especially for the price! Only wished I could’ve stayed longer to enjoy it more thoroughly. Service is swift and polite, even in the middle of the night. There is parking available. Would definitely come back and definitely recommend. Lovely courtyards and greenery, vintage room interiors, rest of hotel is very grand and luxurious, every corner is perfect for photos! The whole place is surrounded by greenery so there’s nothing really in walking distance. You can get uber though, including food delivery. Would recommend taking a car with you if you’re looking to go out and about, unless you plan on staying at the hotel mostly then you don’t need one. But overall, wonderful experience, no regret!
Absolutely gorgeous especially for the price! Only wished I could’ve stayed longer to enjoy it more thoroughly. Service is swift and polite, even in the middle of the night. There is parking available. Would definitely come back and definitely recommend. Lovely courtyards and greenery, vintage room interiors, rest of hotel is very grand and luxurious, every corner is perfect for photos! The whole place is surrounded by greenery so there’s nothing really in walking distance. You can get uber though, including food delivery. Would recommend taking a car with you if you’re looking to go out and about, unless you plan on staying at the hotel mostly then you don’t need one. But overall, wonderful experience, no regret!
10
Donna F
30 mai 2023
·
A séjourné 1 nuit
Luton Hoo was an elegant experience in a bucolic setting. We enjoyed exploring the gardens, had a nice meal in the restaurant and pleasant stay overall. Our room was large and comfortable, the only small glitch was the 3:00am fire alarm! We booked there due to an early flight out of Luton Airport the following morning, not your typical airport hotel!
Luton Hoo was an elegant experience in a bucolic setting. We enjoyed exploring the gardens, had a nice meal in the restaurant and pleasant stay overall. Our room was large and comfortable, the only small glitch was the 3:00am fire alarm! We booked there due to an early flight out of Luton Airport the following morning, not your typical airport hotel!
10
Sheila
13 juin 2023
·
A séjourné 1 nuit
Unusually beautiful mansion and grounds!
Unusually beautiful mansion and grounds!
10
James
24 avr. 2025
·
A séjourné 2 nuits
Set in a large country estate the hotel has the convenience of bei g 15 mi s from town and airport but the feel of being in the country. Roo.s were large, spa is open 630 to 9pm weekdays. Walks around the grounds to see wildlife are peaceful.
Set in a large country estate the hotel has the convenience of bei g 15 mi s from town and airport but the feel of being in the country. Roo.s were large, spa is open 630 to 9pm weekdays. Walks around the grounds to see wildlife are peaceful.
10
Luis
17 févr. 2025
·
A séjourné 2 nuits
Amazing location. Great if you are looking for a quiet retreat. Great experience staying in a stately home, close your eyes and travel back in time!
Amazing location. Great if you are looking for a quiet retreat. Great experience staying in a stately home, close your eyes and travel back in time!
10
Eric
31 janv. 2025
·
A séjourné 2 nuits
Superbe demeure, salons et salle de restaurant magnifique, dans un immense parc. Le personnel est charmant et aux petits soins. Les chambres sont très grandes et avec tout le confort attendu. On regrette de ne pas y être restés plus longtemps.
Superbe demeure, salons et salle de restaurant magnifique, dans un immense parc. Le personnel est charmant et aux petits soins. Les chambres sont très grandes et avec tout le confort attendu. On regrette de ne pas y être restés plus longtemps.
10
Mirav
13 janv. 2025
·
A séjourné 1 nuit
Historical building and excellent green space
Historical building and excellent green space
10
charlotte
30 avr. 2025
·
A séjourné 1 nuit
this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
10
ian
23 août 2024
·
A séjourné 2 nuits
Lovely big bedroom and beautiful grounds.
Lovely big bedroom and beautiful grounds.
8
Michael
1 déc. 2024
·
A séjourné 1 nuit
Never fails to impress me this place is absolutely stunning and is dripping with history and class. From Churchill’s office to a grand entrance with open log fire, pure luxury.
Never fails to impress me this place is absolutely stunning and is dripping with history and class. From Churchill’s office to a grand entrance with open log fire, pure luxury.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les avis sont partagés : beaucoup ont apprécié le petit-déjeuner, le thé de l'après-midi et les repas à Adams Brasserie, mais d'autres ont trouvé les menus limités ou les établissements fermés, avec un service lent, des pénuries au bar et une qualité ou un rapport qualité-prix incohérents.
Avis de voyageur à ce sujet
8
Janice
23 févr. 2025
·
A séjourné 1 nuit
Generally an enjoyable stay. However, no Gin, Port or Baileys available at any bar. Dinner ok, expensive for what it was. Excellent breakfast. Good pool and facilities, but the sauna was out of order, as was the swimming costume spinner. Beautiful grounds. Thoroughly enjoyed the clay pigeon shooting.
Generally an enjoyable stay. However, no Gin, Port or Baileys available at any bar. Dinner ok, expensive for what it was. Excellent breakfast. Good pool and facilities, but the sauna was out of order, as was the swimming costume spinner. Beautiful grounds. Thoroughly enjoyed the clay pigeon shooting.
10
John
6 juil. 2025
·
A séjourné 1 nuit
We spent about 60 mins before we were offered a suitable room. It’s a lovely place but old. The rooms in mansion house have old furniture and in the first room a bath that could easily be 40 years old. It was not clean and so the very friendly staff showed us 4 other rooms all the same and we picked the best of them but still very dissatisfied because it had very poor WiFi. We were about to leave but they showed us a room in parklands. If you stay there it’s very nice quiet and a king bed( mansion house have doubles?!) room 104 very nice . Bad start it we had a very nice time. Spa is nice and dinner steak is very good.
We spent about 60 mins before we were offered a suitable room. It’s a lovely place but old. The rooms in mansion house have old furniture and in the first room a bath that could easily be 40 years old. It was not clean and so the very friendly staff showed us 4 other rooms all the same and we picked the best of them but still very dissatisfied because it had very poor WiFi. We were about to leave but they showed us a room in parklands. If you stay there it’s very nice quiet and a king bed( mansion house have doubles?!) room 104 very nice . Bad start it we had a very nice time. Spa is nice and dinner steak is very good.
6
Margaret
26 août 2023
·
A séjourné 1 nuit
To say the Luton Hoo was disappointing is an understatement. Our room in the Mansion House was very nice, with a balcony overlooking the grounds - which unfortunately we were unable to enjoy due to the weather (not the hotel's fault, of course). But the restaurant...Oh, the restaurant! The Werner Restaurant was closed (evidently it is just closed on Mondays), so we dined in Adams Brasserie...very disappointing! My husband and I dined with another couple. Both of the men in our group are former chefs at Luton Hoo. The two women had the halibut, and it was truly excellent. The men's meals were another story, however. My husband ordered a steak "medium rare," and it was terribly overcooked - well-done, even. He sent it back, and it came out overcooked *again.* He would have sent it back again had we not had guests with us! Our male guest ordered Bang Bang Chicken, which he said was dry and tough and fairly tasteless. Breakfast the next morning in the Werner Restaurant was absolutely nothing special and grossly overpriced for what it was. My husband was highly disappointed, as (he says) it used to be *very* grand. It seems to have gone downhill in the last few years.
To say the Luton Hoo was disappointing is an understatement. Our room in the Mansion House was very nice, with a balcony overlooking the grounds - which unfortunately we were unable to enjoy due to the weather (not the hotel's fault, of course). But the restaurant...Oh, the restaurant! The Werner Restaurant was closed (evidently it is just closed on Mondays), so we dined in Adams Brasserie...very disappointing! My husband and I dined with another couple. Both of the men in our group are former chefs at Luton Hoo. The two women had the halibut, and it was truly excellent. The men's meals were another story, however. My husband ordered a steak "medium rare," and it was terribly overcooked - well-done, even. He sent it back, and it came out overcooked *again.* He would have sent it back again had we not had guests with us! Our male guest ordered Bang Bang Chicken, which he said was dry and tough and fairly tasteless. Breakfast the next morning in the Werner Restaurant was absolutely nothing special and grossly overpriced for what it was. My husband was highly disappointed, as (he says) it used to be *very* grand. It seems to have gone downhill in the last few years.
2
Cheryl
12 juin 2025
·
A séjourné 2 nuits
The food if you could call it that was disgusting.We ordered what they call lunch!!! choice for a 5 star hotel is dreadful, we had to have a burger!! for my partners birthday lunch as the other choice was a sandwich.On the dinner menu I chose artichoke risotto,the rice was not cooked and the artichoke consisted of 3 outside leaves that were burned totally not just chared as stated, no artichoke in the dish at all,and it was tepid at best,as was the soup. .The room was very ordinary and a long walk from the main building and with no opening windows. Pretentious , totally overpriced rip off.
The food if you could call it that was disgusting.We ordered what they call lunch!!! choice for a 5 star hotel is dreadful, we had to have a burger!! for my partners birthday lunch as the other choice was a sandwich.On the dinner menu I chose artichoke risotto,the rice was not cooked and the artichoke consisted of 3 outside leaves that were burned totally not just chared as stated, no artichoke in the dish at all,and it was tepid at best,as was the soup. .The room was very ordinary and a long walk from the main building and with no opening windows. Pretentious , totally overpriced rip off.
8
Sonja
31 mars 2025
·
A séjourné 1 nuit
One night stay prior to flying early out of Luton. Warm welcome by reception staff. Room nice and big, bed comfy but on the small side! We had dinner in the lounge. I had pe and mint veloute which was pretty bland. My husband had beef sliders which he said were tasty. There were staff around but not very attentive. No draft beer which always disappoints my husband. Very surprised that all the staff we asked knew nothing of the history of the Hotel!? What a shame, I researched myself but it would have been good if they knew. Lounge area pretty tired but I note the place is closing for changes in late September. Grounds were great and would have been nice to have more time to use the pool and spa facilities. Would definitely come again
One night stay prior to flying early out of Luton. Warm welcome by reception staff. Room nice and big, bed comfy but on the small side! We had dinner in the lounge. I had pe and mint veloute which was pretty bland. My husband had beef sliders which he said were tasty. There were staff around but not very attentive. No draft beer which always disappoints my husband. Very surprised that all the staff we asked knew nothing of the history of the Hotel!? What a shame, I researched myself but it would have been good if they knew. Lounge area pretty tired but I note the place is closing for changes in late September. Grounds were great and would have been nice to have more time to use the pool and spa facilities. Would definitely come again
4
Vykintas
22 janv. 2024
·
A séjourné 1 nuit
Beautiful building with a lot of history. Dinner it was terrible, we had a crab linguine that was all mashed, unbelievable presentation, it looks like a dog food from a can, and we also had a caesar salad, but the chicken was totally bland with no salt al all, sauce was not caesar salad sauce, it was some oil, and the bread croutons were so hard and oily, impossible to eat. The wine glass on the table was dirty. Cocktails were like a 5 year old child made them, I was shocked. The bartender was very nice, we met him later on, I just think he was not properly trained and he didn’t know what to do or how to do, or the hotel is not looking after the quality level. The feeling that we had that the hotel management is relaying on the history of the place and ignoring the quality. It is riding high on its historical events. Spa area is nice, beautiful roof, but is outside the hotel building and they provide a transfer.
Beautiful building with a lot of history. Dinner it was terrible, we had a crab linguine that was all mashed, unbelievable presentation, it looks like a dog food from a can, and we also had a caesar salad, but the chicken was totally bland with no salt al all, sauce was not caesar salad sauce, it was some oil, and the bread croutons were so hard and oily, impossible to eat. The wine glass on the table was dirty. Cocktails were like a 5 year old child made them, I was shocked. The bartender was very nice, we met him later on, I just think he was not properly trained and he didn’t know what to do or how to do, or the hotel is not looking after the quality level. The feeling that we had that the hotel management is relaying on the history of the place and ignoring the quality. It is riding high on its historical events. Spa area is nice, beautiful roof, but is outside the hotel building and they provide a transfer.
10
Isabella
20 avr. 2025
·
A séjourné 2 nuits
Food was superb. Service too. Loved the gardens.
Food was superb. Service too. Loved the gardens.
4
Leigh
7 sept. 2025
·
A séjourné 1 nuit
Beautiful grounds, view from the room. Apart from that definitely not 5 star. We arrived to having to lug our suitcase up the beautiful stairs at the entrance whilst the reception guy was dealing with a deliveroo driver. At the very least I would have expected, pardon me one moment, just let me deal with this and I’ll be right with you! We realised in the bar why someone would want deliveroo as no bar snacks/light bites available, no room service and if you want maybe we can get a starter from the restaurant menu, but nothing more! Room ok, very tired. Breakfast, we were shown to the table ordered tea, nothing came, no one came to take an eggs order, until we prompted. Checkout, no one to help with luggage again. When asked how are stay was, we said, just about ok, receptionist didn’t ask anything about it.
Beautiful grounds, view from the room. Apart from that definitely not 5 star. We arrived to having to lug our suitcase up the beautiful stairs at the entrance whilst the reception guy was dealing with a deliveroo driver. At the very least I would have expected, pardon me one moment, just let me deal with this and I’ll be right with you! We realised in the bar why someone would want deliveroo as no bar snacks/light bites available, no room service and if you want maybe we can get a starter from the restaurant menu, but nothing more! Room ok, very tired. Breakfast, we were shown to the table ordered tea, nothing came, no one came to take an eggs order, until we prompted. Checkout, no one to help with luggage again. When asked how are stay was, we said, just about ok, receptionist didn’t ask anything about it.
6
brian thomas
13 juin 2025
·
A séjourné 1 nuit
the lovely grounds for us made our stay wonderful, however whilst we enjoyed the old building and could feel the history, it's obviously in need of a refurb. The staff were amazing, we did not have breakfast but the supper was best forgotten. Spa was very enjoyable.
the lovely grounds for us made our stay wonderful, however whilst we enjoyed the old building and could feel the history, it's obviously in need of a refurb. The staff were amazing, we did not have breakfast but the supper was best forgotten. Spa was very enjoyable.
10
Neil
30 avr. 2025
·
A séjourné 1 nuit
Beautiful building with amazing interior. Rooms are very good but without snacks. Restaurant food is very good. Staff levels are too low in the restaurant. The evening meal was slow to arrive and the young men lacked confidence. Breakfast was the same with the staff under too much pressure. I suspect the owner is boosting profits by cutting staff. The stonework on the outside steps and garden is badly worn and in need grouting and repairs. The new owners are cleary not interested in spending on infrastructure and repairs.
Beautiful building with amazing interior. Rooms are very good but without snacks. Restaurant food is very good. Staff levels are too low in the restaurant. The evening meal was slow to arrive and the young men lacked confidence. Breakfast was the same with the staff under too much pressure. I suspect the owner is boosting profits by cutting staff. The stonework on the outside steps and garden is badly worn and in need grouting and repairs. The new owners are cleary not interested in spending on infrastructure and repairs.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
mrs helen l
13 mars 2023
·
A séjourné 1 nuit
Lovely overnight stay overall. A few small things would elevate it, lighting between main house and country club, a proper path to avoid ruining shoes in the mud of winter and staff training to focus on customer service and experience.
Lovely overnight stay overall. A few small things would elevate it, lighting between main house and country club, a proper path to avoid ruining shoes in the mud of winter and staff training to focus on customer service and experience.
10
Stella
6 févr. 2023
·
A séjourné 2 nuits
The hotel is set in a beautiful mansion house with the surrounding grounds to match. What really makes the hotel 5 star are the staff. From the moment the door opened every member of staff was pleased to see us and happy to help make our stay the best experience it could be. Thank you to all the stay for a lovely break
The hotel is set in a beautiful mansion house with the surrounding grounds to match. What really makes the hotel 5 star are the staff. From the moment the door opened every member of staff was pleased to see us and happy to help make our stay the best experience it could be. Thank you to all the stay for a lovely break
6
Nicholas
23 janv. 2023
·
A séjourné 1 nuit
The bedroom was huge (in the main house), but hot water was temperamental. Bar and dining areas are very grand. The restaurant was decent, but not fine dining (as advertised).
The bedroom was huge (in the main house), but hot water was temperamental. Bar and dining areas are very grand. The restaurant was decent, but not fine dining (as advertised).
10
Laurence
23 janv. 2023
·
A séjourné 2 nuits
Simply amazing
Simply amazing
10
Ross
20 janv. 2023
·
A séjourné 1 nuit
Fabulous spa and pool..
Fabulous spa and pool..
Politiques de l’établissement
Instructions d’arrivée
Tout ce que vous devez savoir pour une arrivée en douceur.
Arrivée
Départ
De 15:00 à 23:59
Avant 11:00
Bon à savoir
Politiques et informations supplémentaires sur cet établissement.
Suppléments facultatifs
Services supplémentaires payants que vous pouvez demander.
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Le personnel de la réception vous accueillera sur place. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Des frais supplémentaires s'appliquent aux enfants âgés de 0 à 16 ans lors de la réservation d'un dîner à un tarif Bed and Breakfast avec dîner. Le petit-déjeuner est inclus pour tous les clients qui réservent ce tarif.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Le petit déjeuner anglais coûte environ 25 GBP par adulte et environ 10 GBP par enfant.
- Animaux de compagnie : 30.00 GBP par animal et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Lit d'appoint : 50.0 GBP par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Blanchisserie
Ascenseur
Centre d'affaires
Coffre-fort
Salles de réunion
Jardin
Services
Centre d'affaires
Ascenseur
Coffre-fort
Salles de réunion
Blanchisserie
Consigne à bagage
Formalités d'arrivée/Départ express
24-Hour Front Desk
Banquet Hall
Concierge Services
Conference Space
Fireplace in Lobby
Laundry Facilities
Wedding Services
Général
Aire de pique nique/Tables
Breakfast Available (surcharge)
Food and Water Bowls
Smoke-Free Property
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Activités
Jardin
Billard
Courts de tennis (extérieurs)
Équipements sportifs
Bicycle Rents (on site)
Newspapers in Lobby (free)
Full-Service Spa
Games
Health Club
Hiking/Biking (nearby)
Mobilier d'extérieur
Pool Sun Loungers
Spa Treatment Room (s)
Tennis Courts (on site)
Terrasse
Parking
Parking (Self) (free)
Connexion Internet
Wi-fi gratuit