Romana Hotel - NYC
From
112 USD
/natt
Velg datoer for å se priser og tilgjengelighet
From
112 USD
/natt
Om denne eiendommen
Du tilbys blant annet et treningssenter og wi-fi (inkludert).
Fasiliteter
Du tilbys blant annet et treningssenter og wi-fi (inkludert).
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet en døgnåpen resepsjon, et flerspråklig personale og heis. Gjestene tilbys ubetjent parkering (mot et tillegg) på stedet.
Rom
Overnatt i et av de 152 gjesterommene, som har Flatskjerm-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet. Badene har badekar eller dusj.
Beliggenhet
Romana Hotel - NYC i Long Island City (Queens) er kun en 10 minutters kjøretur unna 5th Avenue og Rockefeller Center. Dette hotellet ligger 3,2 mi (5,1 km) unna Central Park og 3,5 mi (5,6 km) unna Grand Central jernbanestasjon.
Hva finnes i nærheten
Memorial Sloan-Kettering Cancer Center(2.5 miles)
5th Avenue(2.6 miles)
NewYork-Presbyterian / Weill Cornell Medical Center(2.6 miles)
Central Park(2.7 miles)
Mount Sinai Hospital(2.9 miles)
Solomon R. Guggenheim-museet(2.9 miles)
Rockefeller Center(3 miles)
Museum für Moderne Kunst(3 miles)
St. Patricks katedral(3 miles)
FN-hovedkvarteret(3 miles)
Madison Avenue(3 miles)
Carnegie Hall(3 miles)
Chrysler-bygningen(3 miles)
Columbus Circle(3.1 miles)
Empire State Building(3.1 miles)
LaGuardia flyplass (LGA)(5.6 miles)
Teterboro, NJ (TEB)(15.5 miles)
John F. Kennedy internasjonale flyplass (JFK)(15.5 miles)
Newark Liberty int. lufthavn (EWR)(20.7 miles)
Newburgh, New York (SWF-Stewart internasjonale flyplass)(66.7 miles)
Gratis wi-fi
Rom for ikke-røykere
Familierom
Turistinformasjon
24-Hour Front Desk
Concierge Services
Beliggenhet
38-59 12th Street, Dutch Kills, Long Island City, New York, New York, USA
Memorial Sloan-Kettering Cancer Center (2.5 miles)
5th Avenue (2.6 miles)
NewYork-Presbyterian / Weill Cornell Medical Center (2.6 miles)
Central Park (2.7 miles)
Mount Sinai Hospital (2.9 miles)
Solomon R. Guggenheim-museet (2.9 miles)
Romalternativer
6
Tomannsrom, flere senger, ikke-røyk
Romdetaljer
2 Enkeltsenger
Sover 2
200 ft²
Wi-Fi (gratis)TVLydisolering
6
Dobbeltrom, 1 kingsize-seng, ikke-røyk
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
156 ft²
KlimaanleggWi-Fi (gratis)TV
5
Dobbeltrom, 1 queensize-seng, ikke-røyk
Romdetaljer
1 Stor Dobbeltseng
Sover 2
200 ft²
KlimaanleggWi-Fi (gratis)TV
Gjesteomtaler av Romana Hotel - NYC
6.6
Behagelig
basert på 1 022 verifiserte omtaler
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Anmeldelser av Romana Hotel - NYC beskriver et budsjettvennlig hotell i nærheten av t-banen, men mange gjester rapporterer om ujevn service, vedlikehold og rengjøringsproblemer, samt fasiliteter som ikke stemmer overens med beskrivelsene. Dette fører til varierende opphold, fra akseptable til svært skuffende.
Les merVar dette til hjelp?
Hva gjestene synes
Anmeldelser av Romana Hotel - NYC beskriver et budsjettvennlig hotell i nærheten av t-banen, men mange gjester rapporterer om ujevn service, vedlikehold og rengjøringsproblemer, samt fasiliteter som ikke stemmer overens med beskrivelsene. Dette fører til varierende opphold, fra akseptable til svært skuffende.
Noen fremhever rene rom, komfortable senger og god valuta for korte opphold med enkel tilgang til Manhattan. Vanlige klager inkluderer dårlig rengjøring, mangel på håndklær og at grunnleggende fasiliteter ikke fungerer eller mangler (varmt vann, nøkler, Wi‑Fi, gardiner). Rommene føles ofte uferdige eller har en beskrivelse som ikke stemmer overens med størrelse og fasiliteter. Serviceproblemer som treg innsjekking, vanskeligheter med å få kontakt, og sporadiske feil ved fakturering eller romtildeling rapporteres også. Området er industrielt med blandede inntrykk av sikkerhet, og parkering er begrenset og ofte kostbar; forvent et opphold uten luksus der bekvemmelighet kan gå på bekostning av pålitelighet.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Fasilitetene er begrenset, og flere rapporterer om annonserte funksjoner som ikke er tilgjengelige (ingen frokost, treningsstudio eller kaffe/kjøleskap på rommet) og hyppige driftsstans eller feil (heis, ismaskin, varmt vann, parkeringsport, skilting). Forvent minimale tilleggstjenester utover det grunnleggende.
Relaterte gjesteomtaler
2
Robert
17. okt. 2025
·
Overnattet 5 netter
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
2
Robert
20. okt. 2025
·
Overnattet 1 natt
Drove two hours to shower and prep. No hot water. Messy lobby. Ugh.
Drove two hours to shower and prep. No hot water. Messy lobby. Ugh.
4
peter
3. sep. 2025
·
Overnattet 5 netter
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
4
Kathryn
6. okt. 2025
·
Overnattet 2 netter
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
4
Isley
25. okt. 2025
·
Overnattet 3 netter
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
8
Jamie
12. sep. 2025
·
Overnattet 2 netter
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
4
Melissa
12. sep. 2025
·
Overnattet 1 natt
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
2
Valerie
8. sep. 2025
·
Overnattet 2 netter
This "hotel" is to be redone completely. Let's start with the check-in. The young man at the reception (not particularly friendly or welcoming) asked me to show him my receipt with Hotel.com. Should they not have that already?? First time ever that I book with a third-party site and the hotel wants to see proof of payment. Then the room: clean, yes, but with splatters of paint all over the floor, the fridge did not work, the toilet might have been cleaned or not, hard to say, no spigot on the faucet, splashing water all over. Best of the best: the mattress lays on a plank of plywood, and the pillows (one per person) are super small. The TV: you have either to pay for everything or log in if you have already Netflix or Amazon. Then, there was not one garbage bin in the room. On the following day, a family member checked in in another room. Her bed consisted of 3 mattresses piled on on top of each other, but the room was clean, and it would have been OK for one night, but then we saw that the bathroom floor was covered in water, caused by a leak from the toilet. We called the reception, and were curtly advised that there is no other room available. We went down to the reception and miraculously were given a key for another room. This room was similar to ours (plywood bedframe etc.), but on top of it, there was no curtain for the bathtub. We gave up and our family member decided to stay there. In a nutshell: good for young backpack travelers, bad for families and older people!
This "hotel" is to be redone completely. Let's start with the check-in. The young man at the reception (not particularly friendly or welcoming) asked me to show him my receipt with Hotel.com. Should they not have that already?? First time ever that I book with a third-party site and the hotel wants to see proof of payment. Then the room: clean, yes, but with splatters of paint all over the floor, the fridge did not work, the toilet might have been cleaned or not, hard to say, no spigot on the faucet, splashing water all over. Best of the best: the mattress lays on a plank of plywood, and the pillows (one per person) are super small. The TV: you have either to pay for everything or log in if you have already Netflix or Amazon. Then, there was not one garbage bin in the room. On the following day, a family member checked in in another room. Her bed consisted of 3 mattresses piled on on top of each other, but the room was clean, and it would have been OK for one night, but then we saw that the bathroom floor was covered in water, caused by a leak from the toilet. We called the reception, and were curtly advised that there is no other room available. We went down to the reception and miraculously were given a key for another room. This room was similar to ours (plywood bedframe etc.), but on top of it, there was no curtain for the bathtub. We gave up and our family member decided to stay there. In a nutshell: good for young backpack travelers, bad for families and older people!
2
Malani
3. sep. 2025
·
Overnattet 1 natt
This hotel was poor quality, elevators not working had to walk 8 flights of stairs. One of the hallways held multiple mattresses which I had to climb over to get down to the next flight. The gate for the parking lot barely worked but yet we had to pay $50 for one night with our car not safely secured in the back. Only one door worked to get in and out of the hotel. No one was in the front having us wait a long period of time..
This hotel was poor quality, elevators not working had to walk 8 flights of stairs. One of the hallways held multiple mattresses which I had to climb over to get down to the next flight. The gate for the parking lot barely worked but yet we had to pay $50 for one night with our car not safely secured in the back. Only one door worked to get in and out of the hotel. No one was in the front having us wait a long period of time..
2
Ivana
8. okt. 2025
·
Overnattet 1 natt
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Rengjøring er et tilbakevendende problem – skitne rom og bad, søppel i gangene, bygningsstøv, lukt av røyk og manglende rengjøring er hyppige klager. Noen gjester fant rommene sine rene, men standarden virker upålitelig.
Relaterte gjesteomtaler
8
Samson
20. okt. 2025
·
Overnattet 7 netter
Clean room, bathroom was little run down but still good I thought, they didn’t have a do not disturb sign in my room so I asked the front desk if they had anymore but they didn’t. I didn’t require maid service at my stay there, so I wanted the sign. I wouldn’t mind staying again there.
Clean room, bathroom was little run down but still good I thought, they didn’t have a do not disturb sign in my room so I asked the front desk if they had anymore but they didn’t. I didn’t require maid service at my stay there, so I wanted the sign. I wouldn’t mind staying again there.
2
ANGELO PIERGIORGIO
1. sep. 2025
·
Overnattet 2 netter
The hotel didn’t even have a name tag on. The bed had a massive piece of iron sticking out that I needed to careful to avoid. No wardrobe. No room cleaning. 30 minutes needed for the check in.
The hotel didn’t even have a name tag on. The bed had a massive piece of iron sticking out that I needed to careful to avoid. No wardrobe. No room cleaning. 30 minutes needed for the check in.
10
Nina
12. des. 2025
·
Overnattet 1 natt
Very clean room, staff very friendly.
Very clean room, staff very friendly.
4
Erika
10. okt. 2025
·
Overnattet 2 netter
We stayed two nights and the room wasn't cleaned. The walls were covered in little drawings—not art, but like when you leave your child with a crayon and they start painting the walls. The hotel feels abandoned.
We stayed two nights and the room wasn't cleaned. The walls were covered in little drawings—not art, but like when you leave your child with a crayon and they start painting the walls. The hotel feels abandoned.
2
Stephen
18. okt. 2025
·
Overnattet 4 netter
Everything was dirty, there was trash on the floor in the hallway for all 5 days, an inch of dust on fake flowers in the lobby, the bathroom toilet seat was broken, the bathroom door had chunks missing from it, and no black out curtains. The staff seemed like they were the related to the owner and just mostly played on their phones
Everything was dirty, there was trash on the floor in the hallway for all 5 days, an inch of dust on fake flowers in the lobby, the bathroom toilet seat was broken, the bathroom door had chunks missing from it, and no black out curtains. The staff seemed like they were the related to the owner and just mostly played on their phones
4
Ping Yee
3. sep. 2025
·
Overnattet 2 netter
Not very clean at all
Not very clean at all
4
Melissa
12. sep. 2025
·
Overnattet 1 natt
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
4
Ildiko
30. sep. 2025
·
Overnattet 3 netter
Dirty Line and towers
Dirty Line and towers
4
Laura
12. sep. 2025
·
Overnattet 1 natt
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
2
Ivana
8. okt. 2025
·
Overnattet 1 natt
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er små og føles ofte utdaterte eller uferdige, med rapporter om feil sengestørrelse, støy, manglende møbler eller gardiner og upålitelig Wi‑Fi. Noen gjester fant likevel sengen komfortabel.
Relaterte gjesteomtaler
10
Bruno
31. aug. 2025
·
Overnattet 1 natt
Small room but very clean and comfortable
Small room but very clean and comfortable
2
Xiangxiang
30. aug. 2025
·
Overnattet 2 netter
We originally booked a twin room, but upon arrival we were given a double bed instead. There were no room key cards provided, so every time we had to ask the front desk to open the door for us, which was very inconvenient. The Wi-Fi did not work at all during our stay. We also asked the front desk for clean towels and shampoo, but nothing was replaced. Overall, this was the worst hotel I have ever stayed at. The experience was extremely disappointing.
We originally booked a twin room, but upon arrival we were given a double bed instead. There were no room key cards provided, so every time we had to ask the front desk to open the door for us, which was very inconvenient. The Wi-Fi did not work at all during our stay. We also asked the front desk for clean towels and shampoo, but nothing was replaced. Overall, this was the worst hotel I have ever stayed at. The experience was extremely disappointing.
2
Dan
23. sep. 2025
·
Overnattet 1 natt
Do NOT stay here, complete disaster. How Hotels.com allows them online is beyond me. The room lacked the following: There was no shower curtain and front desk just shrugged. There was no tv remote or a way to turn on the tv. There was no closet. There were two beds that were extremely uncomfortable and lumpy. The sink worked. Although no closet there were a few hooks screwed into the wall. There were several Jesus stickers on the doors and wall.
Do NOT stay here, complete disaster. How Hotels.com allows them online is beyond me. The room lacked the following: There was no shower curtain and front desk just shrugged. There was no tv remote or a way to turn on the tv. There was no closet. There were two beds that were extremely uncomfortable and lumpy. The sink worked. Although no closet there were a few hooks screwed into the wall. There were several Jesus stickers on the doors and wall.
2
Emmanuel
24. aug. 2025
·
Overnattet 1 natt
Outdated! Furniture feels like they grab them from a thrift shop, extremely noisy! Good luck trying to get a good night sleep
Outdated! Furniture feels like they grab them from a thrift shop, extremely noisy! Good luck trying to get a good night sleep
4
Kathryn
6. okt. 2025
·
Overnattet 2 netter
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
4
Melissa
12. sep. 2025
·
Overnattet 1 natt
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
6
Corey
30. okt. 2025
·
Overnattet 2 netter
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
4
Laura
12. sep. 2025
·
Overnattet 1 natt
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
8
meredith
20. okt. 2025
·
Overnattet 3 netter
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
8
Joel
24. aug. 2025
·
Overnattet 1 natt
It was a good place to spend the night with my partner. It was comfortable, clean and friendly staff. The only bad thing was that we got a room without curtains! We had no privacy, and in the morning the sun hit our faces. We couldn't sleep anymore. I feel like this is something that can be resolved immediately, so I didn't exaggerate in my rating and gave it a 4.
It was a good place to spend the night with my partner. It was comfortable, clean and friendly staff. The only bad thing was that we got a room without curtains! We had no privacy, and in the morning the sun hit our faces. We couldn't sleep anymore. I feel like this is something that can be resolved immediately, so I didn't exaggerate in my rating and gave it a 4.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Servicen er ujevn, med mange rapporter om treg eller kaotisk innsjekking, feil ved nøkkel- og romtildeling (inkludert allerede okkuperte rom), manglende svar på telefoner eller meldinger, uoppfylte forespørsler om håndklær og rengjøring, og sporadiske uventede kostnader. Noen gjester møtte imidlertid vennlig personale.
Relaterte gjesteomtaler
2
Lizeth
27. sep. 2025
·
Overnattet 2 netter
Staff, needs good customer service
Staff, needs good customer service
4
Joseph
30. aug. 2025
·
Overnattet 3 netter
The European female employee was incredibly rude when she was outside the building, but inside had a different persona. She wasn’t dressed like a hotel worker and was talking on her cell phone. I thought she was staying as a guest at the hotel. I asked her outside if the hotel was open because there was about 6 orange cones blocking the glass revolving door. She repeated what I said back to me and said what do you mean, is the hotel actually open? I said it’s blocked off. From the entrance there was no sign for the hotel, it looked abandoned. Nobody visible in the lobby. She aggressively pointed to the side door and said go through there. At check in she sent me to a room that when upon entering was occupied with the bed unmade and a persons belongings everywhere. I went back down and she gave me a new room and then when I got to my new room the key card didn’t work. What a stupid weird hotel.
The European female employee was incredibly rude when she was outside the building, but inside had a different persona. She wasn’t dressed like a hotel worker and was talking on her cell phone. I thought she was staying as a guest at the hotel. I asked her outside if the hotel was open because there was about 6 orange cones blocking the glass revolving door. She repeated what I said back to me and said what do you mean, is the hotel actually open? I said it’s blocked off. From the entrance there was no sign for the hotel, it looked abandoned. Nobody visible in the lobby. She aggressively pointed to the side door and said go through there. At check in she sent me to a room that when upon entering was occupied with the bed unmade and a persons belongings everywhere. I went back down and she gave me a new room and then when I got to my new room the key card didn’t work. What a stupid weird hotel.
6
Timothy Nolan
29. aug. 2025
·
Overnattet 3 netter
They didn’t give us a key card on our first night but the 2nd night they gave us a key
They didn’t give us a key card on our first night but the 2nd night they gave us a key
4
Jennifer
15. des. 2025
·
Overnattet 2 netter
You get 1 pillow and they won’t give you anymore no matter how many times you ask. Don’t bother asking to check in early.
You get 1 pillow and they won’t give you anymore no matter how many times you ask. Don’t bother asking to check in early.
2
Michael
21. sep. 2025
·
Overnattet 1 natt
Don’t do it. The positive reviews have to be fake. Doesn’t show up on navigation as it should. Charged $30 upon arrival for no reason. Key didn’t work first time. No towels - literally air dried - funny, but dumb. 2 small square pillows. Very comfy bed. Just spend the extra and get a real room, this place is not for real. We went down in the morning to request towels and dude literally just added us to a very long list of names and room numbers. We just air dried and got out of there. Literally no towels of any size.
Don’t do it. The positive reviews have to be fake. Doesn’t show up on navigation as it should. Charged $30 upon arrival for no reason. Key didn’t work first time. No towels - literally air dried - funny, but dumb. 2 small square pillows. Very comfy bed. Just spend the extra and get a real room, this place is not for real. We went down in the morning to request towels and dude literally just added us to a very long list of names and room numbers. We just air dried and got out of there. Literally no towels of any size.
6
isaac
27. aug. 2025
·
Overnattet 1 natt
Unfriendly staff from the start, the guy at the front desk need to take a shower regularly, he got in the elevator with me because my room key didn't work ( twice ) at first I got an occupied room and walked into an older couple in bed (resting), the elevator was malfunctioning and when I told the receptionist that was unacceptable he simply said " you can cancel if you want " that's the " I'm sorry about the inconvenience" that's usually meaningless but at least it part of the protocol. The Hotel from the outside it looks like an abandoned property, no sign and the name " Romana HOTEL" is nowhere on the building, their room keys say something different. The room was ok and at least the bathroom was clean, at least the cleaning staff are doing a great job. Unfortunately I don't think I would go back to that place ever again.
Unfriendly staff from the start, the guy at the front desk need to take a shower regularly, he got in the elevator with me because my room key didn't work ( twice ) at first I got an occupied room and walked into an older couple in bed (resting), the elevator was malfunctioning and when I told the receptionist that was unacceptable he simply said " you can cancel if you want " that's the " I'm sorry about the inconvenience" that's usually meaningless but at least it part of the protocol. The Hotel from the outside it looks like an abandoned property, no sign and the name " Romana HOTEL" is nowhere on the building, their room keys say something different. The room was ok and at least the bathroom was clean, at least the cleaning staff are doing a great job. Unfortunately I don't think I would go back to that place ever again.
2
Morgan
28. aug. 2025
·
Overnattet 2 netter
No latches or deadbolts on room doors, didn’t get a key until the second day and had to be let in by staff to our room, which was complicated by the fact that many times they only had one staff member in the lobby at any given time. Never saw the same staff member more than once. Hotel had clearly seen better days, it looks abandoned from the outside. Finally, although I booked a non-smoking room. they just gave us whatever room had been cleaned, which had a distinct cigarette smoke smell to it—no preparation for any guests prior to arrival, and they took 20 minutes to even find my reservation. The location is convenient but if youre looking for something on a budget you’re better off staying in Jersey.
No latches or deadbolts on room doors, didn’t get a key until the second day and had to be let in by staff to our room, which was complicated by the fact that many times they only had one staff member in the lobby at any given time. Never saw the same staff member more than once. Hotel had clearly seen better days, it looks abandoned from the outside. Finally, although I booked a non-smoking room. they just gave us whatever room had been cleaned, which had a distinct cigarette smoke smell to it—no preparation for any guests prior to arrival, and they took 20 minutes to even find my reservation. The location is convenient but if youre looking for something on a budget you’re better off staying in Jersey.
2
Xu
15. sep. 2025
·
Overnattet 2 netter
On September 12, 2025, I had a confirmed booking with this hotel. When I arrived in New York at 11:59 PM i have my flight ticket as proof, the hotel refused to check me in, saying they could not find my information. A few days later, the system falsely updated my booking to show that I had “checked in and checked out,” but in reality, I never stayed at the property. I was still charged the full amount of $413.89.
On September 12, 2025, I had a confirmed booking with this hotel. When I arrived in New York at 11:59 PM i have my flight ticket as proof, the hotel refused to check me in, saying they could not find my information. A few days later, the system falsely updated my booking to show that I had “checked in and checked out,” but in reality, I never stayed at the property. I was still charged the full amount of $413.89.
2
Jordan Breanne
13. sep. 2025
·
Overnattet 3 netter
They would not answer any phone calls or messages leading up to my stay. They "gave away" my room the first night. No one cleaned our room. They rushed us to checkout 45 minutes early. Worst hotel experience i have ever had.
They would not answer any phone calls or messages leading up to my stay. They "gave away" my room the first night. No one cleaned our room. They rushed us to checkout 45 minutes early. Worst hotel experience i have ever had.
4
Diane
24. aug. 2025
·
Overnattet 2 netter
The guy at the front door gave me a key to a room that have people in it already,it was such an unpleasant experience #so horrible
The guy at the front door gave me a key to a room that have people in it already,it was such an unpleasant experience #so horrible
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Praktisk beliggenhet i nærheten av t-banen med rask tilgang til Manhattan, men det umiddelbare området er industrielt med blandede oppfatninger om sikkerhet, og parkering er begrenset eller betalt.
Relaterte gjesteomtaler
4
Alix
12. sep. 2025
·
Overnattet 3 netter
they did not clean the room as requested! the place was going under renovations! The neighborhood sucked!!!
they did not clean the room as requested! the place was going under renovations! The neighborhood sucked!!!
6
Dimitar
27. sep. 2025
·
Overnattet 3 netter
for the money you pay it is reasanable. it is just a few stops with the metro from the manhattan which is the best. for the neihbeirhood you have to be prepared.
for the money you pay it is reasanable. it is just a few stops with the metro from the manhattan which is the best. for the neihbeirhood you have to be prepared.
4
Isley
25. okt. 2025
·
Overnattet 3 netter
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
8
Jamie
12. sep. 2025
·
Overnattet 2 netter
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
4
Melissa
12. sep. 2025
·
Overnattet 1 natt
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
6
Corey
30. okt. 2025
·
Overnattet 2 netter
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
4
Laura
12. sep. 2025
·
Overnattet 1 natt
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
2
Candice
5. sep. 2025
·
Overnattet 3 netter
This was the worst hotel me and my boyfriend ever stayed at. The area was disgusting there was a big white truck that never moved from the front. The lobby looked like a construction site. The hotel staff charged my card twice. I was so scared to walk to the train I had to take a uber two blocks because there were people selling unsanitary food outside from a bucket every person who lived in the projects stayed outside on the street for 24 hours you can not even walk to the store without getting harassed. This hotel is false advertised the room had drawings on the walls the 8th floor view was not pretty staff was unfriendly. My experience was terrible I was so scared.
This was the worst hotel me and my boyfriend ever stayed at. The area was disgusting there was a big white truck that never moved from the front. The lobby looked like a construction site. The hotel staff charged my card twice. I was so scared to walk to the train I had to take a uber two blocks because there were people selling unsanitary food outside from a bucket every person who lived in the projects stayed outside on the street for 24 hours you can not even walk to the store without getting harassed. This hotel is false advertised the room had drawings on the walls the 8th floor view was not pretty staff was unfriendly. My experience was terrible I was so scared.
8
meredith
20. okt. 2025
·
Overnattet 3 netter
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
8
Arleta
17. okt. 2025
·
Overnattet 3 netter
Clean room, nice staff, subway station close by
Clean room, nice staff, subway station close by
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Flere anmeldelser sier at den oppgitte frokosten eller spisestedene ikke var tilgjengelige, og at det ikke ble tilbudt mat eller drikke på stedet.
Relaterte gjesteomtaler
2
Robert
17. okt. 2025
·
Overnattet 5 netter
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
6
Guadalupe
1. sep. 2025
·
Overnattet 4 netter
The room was more affordable than most nearby options, and the location is excellent—just a 3-minute walk from the subway, which was very convenient. However, the experience had several downsides. Most of the staff were not very friendly or helpful, and there is no secure space to leave luggage before check-in or after check-out. The place offers no real facilities—just a noisy microwave. On top of that, their charges were unclear: beyond the service fee, I was billed an extra amount with no explanation provided.
The room was more affordable than most nearby options, and the location is excellent—just a 3-minute walk from the subway, which was very convenient. However, the experience had several downsides. Most of the staff were not very friendly or helpful, and there is no secure space to leave luggage before check-in or after check-out. The place offers no real facilities—just a noisy microwave. On top of that, their charges were unclear: beyond the service fee, I was billed an extra amount with no explanation provided.
4
peter
3. sep. 2025
·
Overnattet 5 netter
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
4
Kathryn
6. okt. 2025
·
Overnattet 2 netter
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
2
Yingjie
8. sep. 2025
·
Overnattet 2 netter
Honestly, it is the worst hotel I’ve ever stayed. There is no wardrobe, no clothes hangers, no hair dryer and no iron! No any drinks and food! You need to go out to buy everything you need. The AC is not working well so that the room is very hot and noisy! There is no service at all! The staff said they will let the technician check the AC and may consider change a room for us tomorrow. They just gave us some excuse and would not like to handle my issue. They did not come to fix the AC the next day. And they said there is a fitness center in the hotel and dinning room. It is a total lier! No! There is nothing you can find.I was very disappointed at this hotel.
Honestly, it is the worst hotel I’ve ever stayed. There is no wardrobe, no clothes hangers, no hair dryer and no iron! No any drinks and food! You need to go out to buy everything you need. The AC is not working well so that the room is very hot and noisy! There is no service at all! The staff said they will let the technician check the AC and may consider change a room for us tomorrow. They just gave us some excuse and would not like to handle my issue. They did not come to fix the AC the next day. And they said there is a fitness center in the hotel and dinning room. It is a total lier! No! There is nothing you can find.I was very disappointed at this hotel.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
8
RICARDO
for 4 uker siden
·
Overnattet 14 netter
Quarto grande para o padrão de NY. Cama king confortável, banheiro muito bom. Apesar de não ter limpeza diária, quando pedimos fomos atendidos. Não tinha café da manhã, mas há café disponível à vontade todo o tempo e máquinas automáticas para compra de bebidas e snacks. A região não é bonita, no começo não nos sentimos seguros, mas em nenhum momento fomos incomodados. Na mesma calçada há uma lavanderia self service. Metrô a cerca de duas quadras, muito próximo.
Quarto grande para o padrão de NY. Cama king confortável, banheiro muito bom. Apesar de não ter limpeza diária, quando pedimos fomos atendidos. Não tinha café da manhã, mas há café disponível à vontade todo o tempo e máquinas automáticas para compra de bebidas e snacks. A região não é bonita, no começo não nos sentimos seguros, mas em nenhum momento fomos incomodados. Na mesma calçada há uma lavanderia self service. Metrô a cerca de duas quadras, muito próximo.
4
Gabriel
for 4 uker siden
·
Overnattet 4 netter
La struttura decisamente vecchia e con poca manutenzione. Le camere scarsamente pulite. Nonostante venisse chiesta la pulizia della camera ( dal momento che non è un servizio che viene eseguito tutti i giorni ), la camera non veniva pulita. La camera comunque risulta piccola e senza spazio per poter aprire le valigie, tanto che ho dovuto tenerle chiuse tutto il tempo e aprirle giusto per prendere il necessario ( avevo una camera con 2 letti separati ).
La struttura decisamente vecchia e con poca manutenzione. Le camere scarsamente pulite. Nonostante venisse chiesta la pulizia della camera ( dal momento che non è un servizio che viene eseguito tutti i giorni ), la camera non veniva pulita. La camera comunque risulta piccola e senza spazio per poter aprire le valigie, tanto che ho dovuto tenerle chiuse tutto il tempo e aprirle giusto per prendere il necessario ( avevo una camera con 2 letti separati ).
6
Vinicius
1. okt. 2026
·
Overnattet 9 netter
Equipe atenciosa, boa localização Precisa melhorar na limpeza dos quartos! Somente limparam o banheiro e tiraram o lixo, não limparam o quarto! E a limpeza foi só depois de 2 dias pedindo
Equipe atenciosa, boa localização Precisa melhorar na limpeza dos quartos! Somente limparam o banheiro e tiraram o lixo, não limparam o quarto! E a limpeza foi só depois de 2 dias pedindo
10
Andrei
22. sep. 2026
·
Overnattet 3 netter
Ok, muito bom!! Localização próximo de trens para ir a qualquer lugar
Ok, muito bom!! Localização próximo de trens para ir a qualquer lugar
8
Robert
21. sep. 2026
·
Overnattet 3 netter
It was an over all good stay. The door to the room was really difficult to open. Also the ac was stuck on 73, it would not go down any further. Did inform front desk but nothing was done.
It was an over all good stay. The door to the room was really difficult to open. Also the ac was stuck on 73, it would not go down any further. Did inform front desk but nothing was done.
Eiendommens policyer
Innsjekking
Utsjekking
Fra 15:00 til 05:00
Før 11:00
Har du spørsmål?
Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
desember 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-11-01: NO DATA
- 2026-11-02: 100.9117178301239USD
- 2026-11-03: 100.9117178301239USD
- 2026-11-04: 126.37230928134156USD
- 2026-11-05: 113.7623500011139USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 113.7623500011139USD
- 2026-11-09: 106.87042425508119USD
- 2026-11-10: 106.87042425508119USD
- 2026-11-11: 113.85920689372254USD
- 2026-11-12: 113.85920689372254USD
- 2026-11-13: NO DATA
- 2026-11-14: 140.82717965306094USD
- 2026-11-15: 113.7623500011139USD
- 2026-11-16: 106.87042425508119USD
- 2026-11-17: 106.87042425508119USD
- 2026-11-18: 113.85920689372254USD
- 2026-11-19: 113.85920689372254USD
- 2026-11-20: 140.82717965306094USD
- 2026-11-21: 140.82717965306094USD
- 2026-11-22: 113.85920689372254USD
- 2026-11-23: 106.87042425508119USD
- 2026-11-24: 106.87042425508119USD
- 2026-11-25: 113.85920689372254USD
- 2026-11-26: 113.85920689372254USD
- 2026-11-27: NO DATA
- 2026-11-28: 140.82717965306094USD
- 2026-11-29: 113.85920689372254USD
- 2026-11-30: 113.85920689372254USD
- 2026-12-01: 147.58706121237185USD
- 2026-12-02: 147.58706121237185USD
- 2026-12-03: 159.43630348519898USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 120.8622985194092USD
- 2026-12-07: 147.58706121237185USD
- 2026-12-08: 147.58706121237185USD
- 2026-12-09: 147.80165330465698USD
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: 174.9918723965149USD
- 2026-12-13: 120.8622985194092USD
- 2026-12-14: 106.87042425508119USD
- 2026-12-15: 140.82717965306094USD
- 2026-12-16: 173.55376367105103USD
- 2026-12-17: 161.80067779116823USD
- 2026-12-18: 174.7696260639954USD
- 2026-12-19: 198.33978248822024USD
- 2026-12-20: 146.6168008358765USD
- 2026-12-21: 137.47228173640443USD
- 2026-12-22: 141.00927539506532USD
- 2026-12-23: 161.7076821893921USD
- 2026-12-24: 181.77986791186524USD
- 2026-12-25: 208.98445578952027USD
- 2026-12-26: 196.80556862588503USD
- 2026-12-27: 139.7895346259308USD
- 2026-12-28: 181.77986791186524USD
- 2026-12-29: 181.72979072854616USD
- 2026-12-30: 249.98552123855592USD
- 2026-12-31: 215.99293784555056USD
- 2027-01-01: 124.8538395760956USD
En resepsjonist vil ta imot gjestene ved ankomst. Hvis du har spørsmål, kan du kontakte overnattingsstedet ved hjelp av kontaktinformasjonen på bestillingsbekreftelsen. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 21 år gammel.
Du må betale følgende refunderbart innskudd.
Deposit: USD 100.00 per accommodation, per stay
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt et kredittkort kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Navnet på kredittkortet som ble brukt ved innsjekking til å betale for tilfeldige utgifter, må være hovednavnet i reservasjonen av gjesterommet
- Dette overnattingsstedet godtar kredittkort – ingen kontantbetalinger
- Kontantløse transaksjoner er mulig
- Overnattingsstedet har følgende sikkerhetstiltak: karbonmonoksidalarm, brannslukningsapparat og røykvarsler
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Dette overnattingsstedet bekrefter at det følger renholds- og desinfeksjonspraksisene fra Count on Us (Wyndham)
- Bruk av munnbind er påkrevd på overnattingsstedet for gjester som ikke er vaksinert mot COVID-19
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Hotellet tar bare imot pakker på vegne av gjester som bor på hotellet, eller som sjekker ut på mottaksdagen. Alle leveranser som mottas før eller etter gjestens opphold, blir returnert. Overnattingsstedet kan ikke holdes ansvarlig for tapte eller ødelagte gjenstander.
- Byggeaktiviteter foregår ved en nabobygning, og det kan forekomme støy fra byggearbeidet.
- Det er mulig å betale uten kontanter; uvaksinerte gjester må bruke munnbind i fellesområdene.
- Pris for selvbetjent parkering under tak: 35 USD per natt (ubegrenset antall inn- og utkjøringer)
- Pris for langtidsparkering under tak: 35 USD per natt
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Gratis wi-fi
Rom for ikke-røykere
Familierom
Turistinformasjon
24-Hour Front Desk
Concierge Services
Tjenester
Turistinformasjon
24-Hour Front Desk
Concierge Services
Internett
Gratis wi-fi
Generelt
Rom for ikke-røykere
Familierom
Aktiviteter
Fitness Center (nearby)