Name: Coach & Horses Hotel
Address: Newport Road, Castleton, Gwent, GB
Price range: 55 $US–195 $US per night
Rating: 8.9

Ce qu'en disent des voyageurs

À l'hôtel Coach & Horses, les clients sont constamment élogieux envers le personnel accueillant et serviable et les chambres généralement confortables et calmes, tout en notant des travaux de rénovation en cours et certains éléments datés ; beaucoup apprécient le restaurant sur place et le grand parking, mais font état d'expériences culinaires mitigées.

Les commentaires sur la propreté sont mitigés : plusieurs décrivent des chambres propres, mais d'autres signalent un manque de service et d'occasionnels problèmes d'hygiène sérieux. La qualité des chambres varie, certaines étant petites ou usées, avec d'occasionnels problèmes d'entretien, ainsi que des signalements de Wi-Fi faible ou de fluctuations de l'eau chaude. Dans l'ensemble, attendez-vous à un service chaleureux et une base confortable, mais confirmez l'avancement des rénovations et les horaires du service des repas avant de réserver.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le grand parking gratuit, ainsi que le restaurant et le pub sur place sont mis en avant, avec des travaux de rénovation en cours ; le service du dîner peut être indisponible certains jours.

Avis de voyageur à ce sujet

8

Vincent

3 déc. 2025

·

A séjourné 1 nuit

Great hotel staff, Alex the receptionist is warm and welcoming. Check in and out was swift. Rooms are comfortable though been told they will be refurbished in coming weeks. Had dinner at hotel Restaurant great festive atmosphere. All staff is efficient and welcoming. A shout out to Simon. Food was excellent. Highly recommended great value.

6

GEOFF

23 juil. 2025

·

A séjourné 1 nuit

Restaurant closed so no dinner or breakfast available, only found out on check in.

8

Liam

11 nov. 2025

·

A séjourné 1 nuit

Nice hotel situated behind a pub. Room spacious and clean and relatively modern. Pub is really nice for dinner and breakfast, but a bit pricey for what it is. Free parking

10

Charles

10 oct. 2025

·

A séjourné 1 nuit

Wonderful surroundings. Easy parking. Excellent breakfast. Great staff. Superb value for money!

8

Vincent

18 oct. 2025

·

A séjourné 1 nuit

Lovely receptionist check in swift. Room n ensuite adequate hotel could do with modernising. Corridor tired n worn. Restaurant is good food bit on pricey side.

8

Ceri

28 sept. 2025

·

A séjourné 2 nuits

Breakfast had good choices and was excellent quality. Do bear in mind that it's in a separate building so you could get wet or cold dependent on the weather. Gets busy at times so can be a wait for service. Room was good value for money. Staff friendly and helpful. Free wifi in the hotel was good.

10

Leslaw

4 oct. 2025

·

A séjourné 2 nuits

Clean, quaiet and plesant. The restaurant serves delicious food.

8

Vincent

8 janv. 2026

·

A séjourné 1 nuit

Comfortable stay, easy convenient location. Great restaurant. Hotel Currently under refurbishment.

8

Andrew

22 févr. 2026

·

A séjourné 1 nuit

The staff both on reception and around the rooms were the best we've ever encountered. Nice hotel with good parking. Room was a little tired, but passable. It was clean.

8

Vincent

19 janv. 2026

·

A séjourné 1 nuit

Warm Welcome by reception. Hotel under refurbishment. Room was comfortable. Breakfast was delicious. Unfortunately dinner was not available on Sunday. Good value recommended

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients trouvent les chambres propres, mais le service de nettoyage est irrégulier, avec des signalements de chambres non nettoyées et d'approvisionnements non renouvelés. Quelques commentaires font état de problèmes d'hygiène sérieux.

Avis de voyageur à ce sujet

10

William

21 déc. 2025

·

A séjourné 1 nuit

Rooms clean fresh and airy, currently undergoing room refresh so will be even better! Staff very polite and enthusiastic could not be faulted. Unfortunately we could not sample the food but it is highly recommended.

4

Helen

21 févr. 2026

·

A séjourné 3 nuits

The whole place needs revamping. No hairdryer in the room asked staff for one and was told two had broken and they didn’t have any to replace. The cups were not changed in all the time we stayed, like wise with the tea and coffee sachets not replaced. We stayed for 3 nights. The door into the bathroom had a very loud squeak so when using in the night woke partner up. Bath and hand towels very thin. All need replacing. The staff were friendly and tried to help but will not be staying there again. Needs lots of money spending there.

2

damien

6 oct. 2025

·

A séjourné 1 nuit

Where do I start , I don’t think this hotel should be open until the planned refurb . It’s disgusting , diy paint job , blood on pillow , rusty heater , shower had hair over and the plastic casing broken . Last but not least the sink plug hole has something left from previous hotel visitors.

4

ROSELINE BENNET

24 juin 2025

·

A séjourné 3 nuits

The room I stayed wasn't cleaned daily, it would be nice if the rooms could be knocked to confirm or introduce a 'do not disturb' sign that one can use. Secondly the floor felt cold, I wonder if this was because I was on the ground floor. I had to switch off the fan because I started having a mild cough not sure if it was related to the cold floors.

4

Gareth

17 févr. 2026

·

A séjourné 3 nuits

Room was not cleaned or bed made. We had to do it our selves

8

Pauline

2 août 2025

·

A séjourné 1 nuit

Took quite a while to find our booking when we arrived, Room on the small side, could have been cleaner round skirtings, windows, en-suite floor, however the bedding was immaculate and bed really comfortable. Evening meal in restaurant was lovely and staff super helpful. Breakfast the following morning poor, no decaf tea, they had ran out of tea pots, served under cooked scrambled eggs, when I ordered poached, no tissue in ladies toilet. Overall the hotel was over priced in my opinion

8

Nicola

14 déc. 2025

·

A séjourné 1 nuit

Nice, comfortable and clean room.

8

Beryl

10 déc. 2025

·

A séjourné 1 nuit

Lovely clean room very helpful staff

10

Russell

26 sept. 2025

·

A séjourné 3 nuits

Clean room with very helpful staff. Unfortunately I did not have breakfast due to my early starts. The Wi-Fi was free easy to connect to. Great value and very comfortable nights sleep.

10

Jeff

16 juil. 2025

·

A séjourné 1 nuit

We had a great stay, very comfortable, clean, quiet room, staff brilliant, went above and beyond to help us. Had a meal in the evening, which was really lovely, and breakfast was delicious. Would definitely come back again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les clients décrivent les chambres comme généralement confortables et parfois calmes, mais les tailles varient et le décor peut sembler fatigué alors que les rénovations se poursuivent. Certains signalent des problèmes d'entretien et d'occasionnelles fluctuations du Wi-Fi ou de l'eau chaude.

Avis de voyageur à ce sujet

8

Kathleen

4 août 2025

·

A séjourné 1 nuit

Comfortable bed with a hot shower in a quiet room with decent wifi. On site parking…. All good

10

Amanda

13 août 2025

·

A séjourné 1 nuit

The receptionist was very friendly and helpful. I was made to feel very welcome. It was clean and tidy and good value for money. Good parking and very quiet. The room was small but the bed was comfy. Had a good nights sleep and the wifi was good.

8

Janet

8 sept. 2025

·

A séjourné 1 nuit

Check in was early with helpful friendly staff. Room was small with one chair if you don’t like sitting on the bed. Well equipped with the usual kettle, hairdryer, extra pillows etc. on a busy dual carriageway so road noise but didn’t bother us. Pub and restaurant in a different building so no noise from there. A good value for money stay.

6

Eunice

26 sept. 2025

·

A séjourné 1 nuit

Weak Internet, water goes cold before you finish showering.

8

Liam

11 nov. 2025

·

A séjourné 1 nuit

Nice hotel situated behind a pub. Room spacious and clean and relatively modern. Pub is really nice for dinner and breakfast, but a bit pricey for what it is. Free parking

10

Denise

4 oct. 2025

·

A séjourné 3 nuits

One of the most quietest rooms we have stayed in. It was what we asked for! Breakfast was let down by items left off plated food and when pointed out unfortunately staff felt it was acceptable to not be truthful by saying we were ordering off an old menu! Which was not true the menus we were given were exactly the same as their on line menus. Needless made up excuse. Needless to say for our 3 day stay we didn't eat at restaurant again.

6

Damian

30 nov. 2025

·

A séjourné 1 nuit

In need of bringing back up to standard Decor looking tired,bed very uncomfortable with a quilt so thick it felt like a sheet of concrete so ended up not sleeping

8

Vincent

17 févr. 2026

·

A séjourné 1 nuit

Friendly welcome reception as always, refurbished room was good. Ensuite could do with replacing flooring and mirror. Restaurant dining was good tentatively staff. Highly recommend good value

6

Louise

6 nov. 2025

·

A séjourné 2 nuits

The room was a little worn, in need of a little attention. From speaking to the lovely staff they have started to do the hotel up. Once finished it will be amazing.

8

Andrew

22 févr. 2026

·

A séjourné 1 nuit

The staff both on reception and around the rooms were the best we've ever encountered. Nice hotel with good parking. Room was a little tired, but passable. It was clean.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est un point fort, avec des équipes accueillantes et serviables à la réception et au restaurant, des enregistrements rapides et un personnel qui va au-delà de ce qui est attendu. Quelques clients ont connu des retards ou des malentendus au petit-déjeuner.

Avis de voyageur à ce sujet

8

Vincent

3 déc. 2025

·

A séjourné 1 nuit

Great hotel staff, Alex the receptionist is warm and welcoming. Check in and out was swift. Rooms are comfortable though been told they will be refurbished in coming weeks. Had dinner at hotel Restaurant great festive atmosphere. All staff is efficient and welcoming. A shout out to Simon. Food was excellent. Highly recommended great value.

10

Kay

19 févr. 2026

·

A séjourné 2 nuits

Yes everything perfect. Staff really helpful and friendly

10

David

4 févr. 2026

·

A séjourné 1 nuit

Yes the room was clean and staff assisted with bringing our cases to the room and where very helpful

10

Denise

4 oct. 2025

·

A séjourné 3 nuits

One of the most quietest rooms we have stayed in. It was what we asked for! Breakfast was let down by items left off plated food and when pointed out unfortunately staff felt it was acceptable to not be truthful by saying we were ordering off an old menu! Which was not true the menus we were given were exactly the same as their on line menus. Needless made up excuse. Needless to say for our 3 day stay we didn't eat at restaurant again.

10

Wayne

30 nov. 2025

·

A séjourné 2 nuits

Great service at reception nothing was too much trouble, fantastic restaurant and bar, very good food and wine. I would highly recommend this hotel.

10

Elaine

5 oct. 2025

·

A séjourné 1 nuit

Lovely lady on reception -Alex - absolutely nothing was too much trouble - just how a receptionist should be - helpful/kind/smiley! Thank you very much. Lovely hotel and eatery.

8

Pauline

2 août 2025

·

A séjourné 1 nuit

Took quite a while to find our booking when we arrived, Room on the small side, could have been cleaner round skirtings, windows, en-suite floor, however the bedding was immaculate and bed really comfortable. Evening meal in restaurant was lovely and staff super helpful. Breakfast the following morning poor, no decaf tea, they had ran out of tea pots, served under cooked scrambled eggs, when I ordered poached, no tissue in ladies toilet. Overall the hotel was over priced in my opinion

6

David

22 févr. 2026

·

A séjourné 1 nuit

We stayed here for one night for the Six Nations in Cardiff and while we expected a premium, the room is overpriced for what it is, especially then having to pay for breakfast on top. The staff were superb on arrival and at front desk throughout our stay but you can tell the place still needs work. In our room there were bits of trim loose in the bathroom and the hairdryer didn’t work in our room so I had to go and borrow one from front desk. Unfortunately breakfast was also poor quality and a forty minute wait between tea arriving and a bacon sandwich wasn’t great. In fairness the manager deducted the cost of the sandwich from the bill. All round, the performance of the staff wasn’t enough to make us want to return.

8

Andrew

22 févr. 2026

·

A séjourné 1 nuit

The staff both on reception and around the rooms were the best we've ever encountered. Nice hotel with good parking. Room was a little tired, but passable. It was clean.

10

Jeff

16 juil. 2025

·

A séjourné 1 nuit

We had a great stay, very comfortable, clean, quiet room, staff brilliant, went above and beyond to help us. Had a meal in the evening, which was really lovely, and breakfast was delicious. Would definitely come back again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Les clients soulignent l'environnement calme et un emplacement pratique. Quelques commentaires font état de bruit de la circulation provenant d'une route à quatre voies ou d'un éloignement du centre, avec des transports en commun à proximité.

Avis de voyageur à ce sujet

8

Kathleen

4 août 2025

·

A séjourné 1 nuit

Comfortable bed with a hot shower in a quiet room with decent wifi. On site parking…. All good

10

Amanda

13 août 2025

·

A séjourné 1 nuit

The receptionist was very friendly and helpful. I was made to feel very welcome. It was clean and tidy and good value for money. Good parking and very quiet. The room was small but the bed was comfy. Had a good nights sleep and the wifi was good.

8

D J

13 sept. 2025

·

A séjourné 1 nuit

Great room at a reasonable price. Breakfast was a little expensive . Super location.

8

Janet

8 sept. 2025

·

A séjourné 1 nuit

Check in was early with helpful friendly staff. Room was small with one chair if you don’t like sitting on the bed. Well equipped with the usual kettle, hairdryer, extra pillows etc. on a busy dual carriageway so road noise but didn’t bother us. Pub and restaurant in a different building so no noise from there. A good value for money stay.

8

Liam

11 nov. 2025

·

A séjourné 1 nuit

Nice hotel situated behind a pub. Room spacious and clean and relatively modern. Pub is really nice for dinner and breakfast, but a bit pricey for what it is. Free parking

10

Charles

10 oct. 2025

·

A séjourné 1 nuit

Wonderful surroundings. Easy parking. Excellent breakfast. Great staff. Superb value for money!

8

Sumit

28 sept. 2025

·

A séjourné 1 nuit

Great breakfast; beautiful place;

8

Kyrillos

7 juil. 2025

·

A séjourné 3 nuits

Nice quiet place. Good location and pretty friendly staff :)

10

Roxana

30 août 2025

·

A séjourné 2 nuits

Habitación confortable, muy limpia, el desayuno muy rico. Está alejado del centro, sin embargo hay transporte público con buena frecuencia. El personal muy atento a resolver mis dudas y a proporcionar información util para nuestra estancia.

8

Vincent

8 janv. 2026

·

A séjourné 1 nuit

Comfortable stay, easy convenient location. Great restaurant. Hotel Currently under refurbishment.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les plats du restaurant et du bar sont fréquemment salués, plusieurs qualifiant les petits-déjeuners et les dîners de délicieux. Cependant, la qualité et le rapport qualité-prix du petit-déjeuner sont irréguliers, des temps d'attente peuvent survenir et le restaurant est parfois fermé.

Avis de voyageur à ce sujet

8

Vincent

3 déc. 2025

·

A séjourné 1 nuit

Great hotel staff, Alex the receptionist is warm and welcoming. Check in and out was swift. Rooms are comfortable though been told they will be refurbished in coming weeks. Had dinner at hotel Restaurant great festive atmosphere. All staff is efficient and welcoming. A shout out to Simon. Food was excellent. Highly recommended great value.

6

GEOFF

23 juil. 2025

·

A séjourné 1 nuit

Restaurant closed so no dinner or breakfast available, only found out on check in.

8

Liam

11 nov. 2025

·

A séjourné 1 nuit

Nice hotel situated behind a pub. Room spacious and clean and relatively modern. Pub is really nice for dinner and breakfast, but a bit pricey for what it is. Free parking

10

Charles

10 oct. 2025

·

A séjourné 1 nuit

Wonderful surroundings. Easy parking. Excellent breakfast. Great staff. Superb value for money!

10

Wayne

30 nov. 2025

·

A séjourné 2 nuits

Great service at reception nothing was too much trouble, fantastic restaurant and bar, very good food and wine. I would highly recommend this hotel.

8

Pauline

2 août 2025

·

A séjourné 1 nuit

Took quite a while to find our booking when we arrived, Room on the small side, could have been cleaner round skirtings, windows, en-suite floor, however the bedding was immaculate and bed really comfortable. Evening meal in restaurant was lovely and staff super helpful. Breakfast the following morning poor, no decaf tea, they had ran out of tea pots, served under cooked scrambled eggs, when I ordered poached, no tissue in ladies toilet. Overall the hotel was over priced in my opinion

6

David

22 févr. 2026

·

A séjourné 1 nuit

We stayed here for one night for the Six Nations in Cardiff and while we expected a premium, the room is overpriced for what it is, especially then having to pay for breakfast on top. The staff were superb on arrival and at front desk throughout our stay but you can tell the place still needs work. In our room there were bits of trim loose in the bathroom and the hairdryer didn’t work in our room so I had to go and borrow one from front desk. Unfortunately breakfast was also poor quality and a forty minute wait between tea arriving and a bacon sandwich wasn’t great. In fairness the manager deducted the cost of the sandwich from the bill. All round, the performance of the staff wasn’t enough to make us want to return.

8

Ceri

28 sept. 2025

·

A séjourné 2 nuits

Breakfast had good choices and was excellent quality. Do bear in mind that it's in a separate building so you could get wet or cold dependent on the weather. Gets busy at times so can be a wait for service. Room was good value for money. Staff friendly and helpful. Free wifi in the hotel was good.

10

Clare

15 févr. 2026

·

A séjourné 2 nuits

Room was just what we wanted. Cosy and comfy. Hotel staff were so lovely and friendly. Food at the pub restaurant was exceptional. Breakfast delicious and two lovely meals. We had a lovely time.

8

Vincent

19 janv. 2026

·

A séjourné 1 nuit

Warm Welcome by reception. Hotel under refurbishment. Room was comfortable. Breakfast was delicious. Unfortunately dinner was not available on Sunday. Good value recommended

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Résumé généré par l'IA basé sur les avis récents des voyageurs

di	lu	ma	me	je	ve	sa
1 $72	2 $66	3 $68	4 $73	5 $69	6 $97	7 $158
8 $66	9 $68	10 $73	11 $68	12 $68	13 $94	14 $143
15 $68	16 $86	17 $67	18 $67	19 $98	20 $99	21 $195
22 $93	23 $99	24 $68	25 $69	26 $86	27 $131	28 $172
29 $172	30 $96

Coach & Horses Hotel

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Standard, salle de bains privée

Chambre Triple Standard, salle de bains privée

Avis des voyageurs sur Coach & Horses Hotel

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $86	21 $81	22 $64	23 $72	24 $66
25 $55	26 $72	27	28 $68	29 $69	30 $67	31 $68