Name: Holiday Inn Express & Suites Lacey - Olympia by IHG
Address: 4460 3rd Avenue South East, Lacey, Washington, United States of America, Lacey, Washington, US
Price range: $101–$201 per night
Rating: 8.77

What guests think

At Holiday Inn Express & Suites Lacey - Olympia by IHG, travelers highlight friendly, accommodating staff, comfortable beds, clean and spacious rooms, and a popular hot breakfast, along with convenient access to I-5 and nearby restaurants.

Recurring downsides include freeway noise and thin walls or slamming doors, plus limited parking that can spill to the street. Some guests mention housekeeping inconsistencies, dated finishes, or minor maintenance issues; the pool is small or chilly and there’s no hot tub. Expect a comfortable, convenient stopover with warm service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is limited and sometimes shared, with overflow to street parking. The indoor pool is small or chilly with no hot tub, and the fitness room is modest.

Related guest reviews

8

Leni

Oct 6, 2025

·

Stayed 1 night

The staff was great; room was clean, comfortable and quiet. The fitness room and parking were subpar

10

Jonathan

Jun 10, 2025

·

Stayed 1 night

Nice stay for what we needed. Good snacks in lobby for late night. Pool is a bit small, but good price and what we needed.

10

Cecilia

Jul 7, 2025

·

Stayed 7 nights

The staff was excellent and always available to help. We traveled with our kids and used the indoor pool twice and thought it was in ok condition. The double room was spacious and clean. The breakfast was fresh and had a nice food selection.

10

Donald

Jul 28, 2025

·

Stayed 3 nights

Breakfast was good. Room was clean. Beds were comfortable. Staff was friendly and helpful. Parking was difficult some of the nights due to the limited parking.

8

David

Sep 19, 2025

·

Stayed 1 night

Tight on parking. Older renovated hotel in good condition. Could use thicker windows for noise blockage.

10

Rebecca

Jun 2, 2025

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Stayed 1 night

Clean, big room, nice shower. Only one elevator so we kept taking the stairs which wasn’t an issue for us. Easy parking and great breakfast! We would stay again!

6

Richard

Jul 21, 2025

·

Stayed 1 night

Parking lot was small and served 2 motels. Very inconvenient.

8

Kathy

Aug 21, 2025

·

Stayed 3 nights

parking difficult when work trucks are staying there..

8

Melanie

Jan 19, 2025

·

Stayed 1 night

Great breakfast. Decent fitness room.

6

Natalie

Mar 9, 2025

·

Stayed 2 nights

Breakfast was ok. Pool area was ok. No hot tub. Very noisy if your room is on the freeway side. Staff Seemed annoyed when I asked for extra bedding.

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Cleanliness

Many guests report clean rooms and common areas, but recurring issues include bathroom mold or mildew, hair, stains, lingering odors, and occasional maintenance grime.

Related guest reviews

6

Kasra

Jul 5, 2025

·

Stayed 1 night

Staff on dury was attentive. Room floor had drips of food from prior guest. Barhroom had hair. Toilet seat had yellow grime in hinges. Edges of floor spiled with brown/yellow grime. Bulb out in room lamp. Furnace filter jam packet with dust. Shower was excellent and tub drained well. Not a single table in dining room wiped in the hour we were there during breakfast. Only one staff visibly present for breakfast service. Overall: Front staff friendly, but property not being cleaned well or maintenenced regularly.

6

Ashleigh

Nov 16, 2025

·

Stayed 2 nights

Clean enough room, bathroom had mold on walls and ceiling

4

Brynn

May 23, 2025

·

Stayed 1 night

Room was sub par on cleanliness.

6

Amber

Aug 11, 2025

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Stayed 1 night

Room had tear in carpet and burn in microwave door. Had to change one room due to smell and large stain

8

Sadra

Aug 17, 2025

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Stayed 1 night

Beds were comfortable and clean. Room and bathroom could have been cleaner. Drips on walls, corners of bathroom floor dirty, stains on floor. People above were loud when walking around.

4

Malissa

Oct 13, 2024

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Stayed 1 night

Friendly staff. Room had a bit of a smell like it had been smoked in. Beds were okay, Bathroom had pink mold around the floor tiles at the tub and sofa comforter had tons of holes. Pool temp was cold and had lots of rust on door closures and doors.

10

Susan

Jan 12, 2026

·

Stayed 1 night

The beds were so comfortable! Room was clean and staff very nice.

6

Michele

Dec 2, 2024

·

Stayed 2 nights

Room was extremely dusty. Had to clean it myself. Breakfast was cold. Outdated.

4

Mary

May 31, 2025

·

Stayed 2 nights

Room was not clean. Hair in the shower. Baseboards missing in the bathroom. Mold in the shower. I don't think the floors have been washed in a long time. I've stayed here a number of times and have never had this experience before. I hope it was just a one time thing.

4

Destiny

Jan 28, 2025

·

Stayed 1 night

Stained pillow and torn bedding. Not in a hurry to stay here again.

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Rooms

Rooms are spacious with very comfortable beds and useful amenities, and many guests sleep well. However, traffic noise and thin walls or doors are noted, with some dated finishes and minor maintenance issues; Wi‑Fi is generally reliable.

Related guest reviews

10

Carlos

Mar 27, 2024

·

Stayed 1 night

The WiFi was great and the hotel room was quiet.

6

Karen

Feb 28, 2024

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Stayed 1 night

The staff was great and the room was very clean. The included heated breakfast was very nice. Our main problem was the noise, but not all of that was the property. The person staying above us sounded like an elephant pacing back and forth until after 11pm. For the property, the room doors slammed, the hvac(?) unit in the room was very noisy, and we could hear adjacent rooms water running.

10

Dee

May 26, 2025

·

Stayed 1 night

Could use one more comfortable chair in the room. Prefer to have soft closing toilet seat that don't bang shut when you put the toilet seat down. The dining room could have a few more tables and chairs. We noticed families going back to their room because there wasn't any room for them in the dining area. Our bed was very comfortable. The room was very spacious. There was some highway noise, but only heard it in the morning.

8

Steve

Aug 3, 2025

·

Stayed 2 nights

Comfy bed, clean, great staff.. just really noisy with doors opening and closing all through the night and morning, as well as the freeway being right there.. didn't get much sleep as a result..

4

Adrian

Jan 19, 2025

·

Stayed 2 nights

The old windows, which offer no would insulation, are facing the highway. Very noise room!

10

Michael

Dec 9, 2024

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Stayed 1 night

The room was comfortable and pleasant, but it needed some TLC.

6

Jin

Nov 18, 2024

·

Stayed 1 night

Oldest looking Holiday Inn we have stayed at. Squeeky floors, Small 24 in TV, needs sound proofing the windows, noisy, noisy.

10

Dorothy

Sep 22, 2025

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Stayed 1 night

The bed was extremely comfortable! We haven't slept that well in a long time. The room was clean and the air conditioner worked well. The staff was friendly and the place was easy to find.

10

Lisa

Aug 22, 2025

·

Stayed 3 nights

Very comfortable beds. Spacious room that was clean. Friendly staff. Great breakfast options.

10

Gary

Dec 2, 2024

·

Stayed 1 night

The location was really convenient to the highway, but our room was very quiet. Everything was clean and comfortable, and the room was big enough to spread out. Breakfast was solid, especially for a hotel buffet.

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Service

Service is widely praised as friendly, welcoming, and helpful, with staff often going the extra mile and resolving issues. A few guests reported brusque interactions or booking/billing hiccups.

Related guest reviews

2

John

Feb 23, 2025

·

Stayed 1 night

Worst customer service i have ever gotten. Front desk person had an attitude.

10

Billie

Sep 7, 2025

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Stayed 3 nights

Excellent job of accommodating my room request. All staff friendly and helpful.

10

Juanita

Apr 20, 2025

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Stayed 1 night

Easy check-in and friendly staff

10

Isabela Njeri

Mar 29, 2024

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Stayed 1 night

Amazingly attentive and kind staff, both the lady at the desk who checked us in, and the manager and his team who were so gracious in the a.m. Also the nice lady serving breakfast who was so kind and helpful. All were friendly, professional, and made us feel so welcome. The manager took time to ask how our stay was and if he could give us water or do anything else for us. Excellent service!!

10

Lisa

Apr 1, 2025

·

Stayed 4 nights

I travel often and I have never been more please with a hotel. Especially the friendliness of all the staff from the front desk to the breakfast workers to the room cleaners. I also got a call from the hotel 6 hours after checkout that I forgot a few things in my hotel. I've left things before but have never had the hotel call to tell me they are saving it at the front desk. I will use Holiday Express for other travels in other cities. THANK YOU for making my vacation better because of your great service!

10

He

Aug 9, 2025

·

Stayed 1 night

The staff was really helpful and he brought extra pillows when we asked

10

Teresa

Jan 11, 2026

·

Stayed 1 night

From the start ( fast, friendly, efficient check-in, and 2 bottled waters) to finish (Fast, friendly, easy check-out) our stay was perfect. The bed was comfortable, room was clean and spacious. They truly care about how guests feel, and it shows. We didnt use the workout room, but I loved the available free weights.Nice place, near some decent restaurants too. We'd stay here again!

10

Gordon

Jul 15, 2024

·

Stayed 1 night

Our experience could not have been better! :) We arrived later than we expected due to unforeseen difficulties and I was both tired and frazzled from driving. We were the last check-ins of the day and the lot appeared full except for reserved spaces. Ashley greeted me warmly with a smile and relaxed me and smoothly checked us in and gave me a prime parking pass out front. She is a superstar and saved the day for us. I often stay at HIE's and have always been pleased but our stay here was above and beyond even my high expectations.

10

Billie

Nov 5, 2025

·

Stayed 3 nights

The staff was so helpful, especially Bryan and Mary Ann. The room was clean and quiet. My preferred location was honored. The kitchen/breakfast staff is attentive and great.

10

Karen

Jul 17, 2025

·

Stayed 1 night

Staff double booked our room but made it right! Thanks, will be back!

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Location

Conveniently just off I-5 with easy access to Olympia, shops, and restaurants, and several guests felt the area was safe. Freeway proximity brings some road noise, and walkable dining can be limited.

Related guest reviews

10

Elango

Jan 12, 2025

·

Stayed 1 night

Very convenient and reasonable. I5 Noisy is the downside

10

Johanna

Sep 6, 2025

·

Stayed 1 night

Great place to land when you’re traveling. It’s clean, safe, convenient location and great staff

10

Janice

Sep 16, 2024

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Stayed 1 night

Convenient stop right off of I5 to get to sea tac the next morning. Although near the interstate, we didn't notice any highway noise when inside. Was clean and comfortable, nice breakfast. No walkable restaurants, but options to drive nearby.

10

Patrick

Jul 28, 2025

·

Stayed 1 night

Convenient to the freeway. Easy walk to restaurants across the freeway overcrossing.

10

CURTIS

Jul 2, 2025

·

Stayed 1 night

Front desk staff was excellent with smooth check-in and excellent restaurant suggestions. It is located very conveniently to the I-5 and for gas and restaurants

10

Daniel

Nov 2, 2024

·

Stayed 1 night

Great stay just off the highway

10

Mitchell

Sep 11, 2025

·

Stayed 1 night

Clean rooms, nice staff, easy access to I-5 and various grocery stores nearby.

10

Larry

Oct 13, 2025

·

Stayed 1 night

Convenient location

10

Laura

Mar 16, 2025

·

Stayed 1 night

Easy to find. Right off the exit. But bc it's close to highway, you do hear some noise. Hotel itself was good. Room was clean with nice amenities including microwave and mini fridge. Breakfast options were also pretty decent. Overall, would stay here again if in the area.

10

Alisa

Jul 20, 2025

·

Stayed 2 nights

Nice hotel for the price and location.

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Dining

Breakfast is a frequent highlight with good variety and hot options like pancakes and cinnamon rolls. Some mornings saw items run out, crowded seating, or inconsistent food quality.

Related guest reviews

10

Malany

Aug 10, 2025

·

Stayed 5 nights

The rooms and bathroom were clean…. The AC unit worked great. The breakfast was great- best continental breakfast compared to others. Food was fresh and great variety.

10

Melissa

Aug 2, 2025

·

Stayed 1 night

Our room was quiet and clean. We would stay there again. The breakfast was quite good.

10

Colleen

Jun 5, 2025

·

Stayed 4 nights

Great property! Rooms were cleaned daily (guests have an option). Breakfast was delicious, a large variety, scrambled eggs, omelets, bacon or sausages, biscuits and gravy, pancakes etc...

10

Anna

Aug 6, 2024

·

Stayed 1 night

Beautiful hotel, good rooms with comfortable beds, friendly receptionist, has all facilities. Convenient location. Recommend this hotel! The only thing I wish they would put more food at breakfast, we came at 9 o’clock for breakfast and it was almost nothing there left :(

6

Jaunna

Apr 7, 2025

·

Stayed 1 night

Great breakfast.

10

scott

Sep 23, 2025

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Stayed 7 nights

The staff is super friendly and the breakfast buffet was always fully stocked every time I went.

8

Amanda

Jun 9, 2025

·

Stayed 2 nights

Despite notices around the hotel, sadly a lot of hotel guests did not observe the polite request to keep noise down between 10pm and 8am. We had children from 2 other rooms on our floor making noise outside our door as early as 4am, the parent of one joining in! This aside, the room was comfortable, spacious and clean. Breakfast was good although not enough tables at times and ran out of yogurt on day 2

6

Brian

Nov 15, 2024

·

Stayed 2 nights

The place was pretty clean and probably remodeled about 5 years ago I would say. Breakfast was terrible unfortunately and the breakfast area furniture was stained and broken.

10

Donna

Jan 1, 2026

·

Stayed 1 night

Room was lovely, breakfast was the best I have had at a hotel in years and the staff was wonderful.

10

Carmel

May 14, 2025

·

Stayed 2 nights

Great breakfast! Great stay!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$101
February	$97
March	$109
April	$120
May	$116
June	$165
July	$149
August	$168
September	$146
October	$125
November	$104
December	$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $201	16 $143	17 $134	18 $120	19 $111
20 $106	21 $106	22 $187	23 $177	24 $125	25 $126	26 $130
27 $110	28 $164	29 $173	30 $107

Su	Mo	Tu	We	Th	Fr	Sa
				1 $112	2 $169	3 $134
4 $129	5 $126	6 $141	7 $127	8 $129	9 $113	10 $136
11 $102	12 $116	13 $144	14 $143	15 $111	16 $116	17 $136
18 $113	19 $110	20 $110	21 $110	22 $101	23 $111	24 $102
25 $106	26 $115	27 $116	28 $110	29 $106	30 $104	31 $101

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Suite, Multiple Beds (Living Area)

Standard Room, 2 Queen Beds

Standard Room

Suite, 1 King Bed with Sofa Bed (Living Area)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

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FAQs about Holiday Inn Express & Suites Lacey - Olympia by IHG

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