Hotel LIV

A basic and compact hotel room but it was clean and had everything needed for a short stay. A light controlled from the bedside would have been helpful. The service at reception was very good - polite and cheerful - manned 24/7. The location was great - under a mile from the Utilita Arena and Symphony Hall. Free parking made it ideal for our stay. Whilst the standard rating system might have awarded 3 stars, for our purposes it was 4 star.

On arrival, I was informed that the lift was not working and my room was on the 3rd floor. This was up a tight and steep staircase. Luckily I only had an overnight bag. On entering the room I was greeted by a pungent smell from the bathroom. It didn't dissipate during the 3 day stay. The toilet seat was broken and smaller than the toilet itself. So. Not a great start. The bathroom light switch was literally behind a wardrobe, pulled forward slightly. One of the mugs was unwashed and the kettle was kept far from any plug. As a base for sleeping, whislt in the city, it was fine, but wasn't pleasent. The staff were great though. One recut my kept every night, as he said some people had issues and he didn't want me walking 3 flights up and then back down. That's considerate! They were also helpful on providing extra tea and milk etc. Parking wasn't clearly signposted, but was easy to find after being given directions. The area feels quite rough, but it's really not and it is very convenient for the city, just a 20 minute walk Had a paid more then perhaps I'd be annoyed. I think this is an OK budget place, sort of Hostel+, but they need to sort cleanliness

Room was clean, but very warm would need some kind of air conditioning or a better fan. It was not ideal that the lift was broken we only booked the day before we travelled and there was no acknowledgement of this beforehand my wife has arthritis and she had ro walk so many flights of stairs. A room offer on a lower floor would of helped.

10/10 experience and wonderful room Well worth the price

Nice and clean but very load, car park shared with an club and nearly turned away as was told it was full but there were s fee spaces left, walls are thin snd road is noisy