Americas Best Value Inn & Suites St. Cloud

Swimming pool snd ice machine out of service

Pool closed indefinitely. Rooms were disgustingly gross. Burn holes in blankets. No breakfast just some bad coffee. Ice machines not working. Area was sketchy. Unknown things happening in the parking lot. No security, no staff just the guy working at the front desk. Seems nice should not be left unattended. Was supposed to get a one night refund and nothing we stayed may 9 and 10th but left may 9th and went to a different hotel.

Pool was not available

Cheap hotel that is bad shape. Toilet seat loose, tv not working, ice machine not working. Doors to outside, some jammed and others left open. Asked staff to fix television and no one ever did come up to look at it. Overall just a really run down facility and no one will make any effort to help. Cheap bed and a shower. That’s it.

They are doing construction, so it's hard to get to this place. The keys for your roommate is a key card and they didn't work very well

Security doors don't work, and one had broken glass. Bugs on bathroom floor. Heater/air conditioning unit very dirty inside.

My TV only worked on 3 stations. No audio on others. My shower drain was blocked. They left the bathroom fan on 24/7. It smells musty. The outside door did not lock. AT ALL.

The photos on the site are extremely outdated. When I pulled up to the hotel it was falling apart and there was paper covering the windows in addition to the paint flaking and obvious repair needs. The lobby was ok at best. The room was discusting. I have attached several photos. I had to go to the store to by cleaning supplies along with sheets, towels, and something to put on the bathroom floor and tub. There were paint drops on every surface. The furniture was falling apart and/or stained. The lights did not work properly. The curtains did not even cover the windows entirely. Mold in the freezer. Hole in not only the sheet but through the mattress of one bed and black streaks on the other. Hair around tub and toilet. There were people walking by my outer window at all hours. Another patron? asked my daughter multiple times for a ride to the liquor store then was found passed out on the couch in the lobby. Pool was closed which was one of the reasons I booked so this was disappointing. There was a $100 deposit hold which is an insane amount! Only saving grace was that the desk staff were at least half pleasant when you spoke with them- one was gruff but still not terrible. Would never stay here again.

At check-in room was not ready Nice lady at front desk did apologize Did call me half an hour later when ready Did not offer discount Property in the middle of a construction zone in quotations frontage Road Do not believe that the hot tub/pool area was operational Security doors number one open, number two, not operational to card reader Jim

The website does not say the pool and hot tub are under construction.

Checked in went to room. Sheets were bloody stained. Room was dirty. Was not comfortable staying. Hotel refused to refund we left. Our credit card was charged $83 for a $ 52 rate. Do not recommend this site

Not good the hallway smelled like animal urine, the towels in the room were dirty and it looked like the bed had been slept in already. Toilet wouldn’t flush, the shower knob would hardly turn on.

The first room I was given was dirty and hadn't been cleaned from the housekeeping. Full garbages, unmade slept in beds, towels on the bathroom floor. The next room the heat would not turn up, and the one comforter really stunk of body odor. It was so dirty and disgusting. Blood on the wall by the bathroom, I didn't bother to complain. Wasn't the front desk guys fault, they need to deep clean the rooms. We will not be staying here again. Was cheap so we gave it a try.

Nasty place staff is ignorant and self centered nothing worked properly doors,tv no lce machine mold on shower curtains towels Nasty placed need to be condemned

This was the nastiest place I have ever stayed at blood on the towels dry blood at that food a use comdom rapper under the bed I will not be staying every I rather stay out in the wood with a tent

There was hair all over, shower curtain was very nasty, bedding had holes burt in them, room didn't appear to be dusted in a long time cobb webs everywhere, smell was very bad and what only could be described as food crumbles on the floor

Pool was closed, black mold in bathroom, just gave me a dirty gross feeling being there. Do not recommend. Pay a little more and have some comfort in your stay somewhere else.

No cold water, dirty bathroom,dirty microwave,dirty towels, worst experience in a hotel

The photos on the site are extremely outdated. When I pulled up to the hotel it was falling apart and there was paper covering the windows in addition to the paint flaking and obvious repair needs. The lobby was ok at best. The room was discusting. I have attached several photos. I had to go to the store to by cleaning supplies along with sheets, towels, and something to put on the bathroom floor and tub. There were paint drops on every surface. The furniture was falling apart and/or stained. The lights did not work properly. The curtains did not even cover the windows entirely. Mold in the freezer. Hole in not only the sheet but through the mattress of one bed and black streaks on the other. Hair around tub and toilet. There were people walking by my outer window at all hours. Another patron? asked my daughter multiple times for a ride to the liquor store then was found passed out on the couch in the lobby. Pool was closed which was one of the reasons I booked so this was disappointing. There was a $100 deposit hold which is an insane amount! Only saving grace was that the desk staff were at least half pleasant when you spoke with them- one was gruff but still not terrible. Would never stay here again.

The hotel was a mess. The front desk person didn't know how to properly check us in, and once w made it to our room, we found multiple cockroaches, no garbage can, and mysterious stains on the walls.

No remote, poor A/C on a hot night, one pillow case and two pillows barely functional.

I got what I paid for - not much more than a room with an ok bed. Air conditioner ran constantly - no way to control it. Curtain did not close fully; I had to use some clips to hold it closed. No breakfast available.

The AC could have been stronger but it was a fine stay, as good as I expected!

Tv didn't work because cable wasn't working, heat did not work at all was very disappointed, Wi-Fi doesn't work and continuously kicks you off, also spotted a few cockroaches crawling across the floor. Stayed here for a little over 2 weeks straight it was all a continual issue.

No heat in room. Below freezing out side. Stained blankets. And mouse traps throught room

It was awful. 88 degrees at night and no A/C in the rooms. Room was unbearably hot! Ice machine broken. Large group of people sitting in the parking lot between 2 mini vans with the doors open partying at midnight. Felt very unsafe.

The not so good was access to the motel. Nothing the motel had control over other than a little notification, part of the access road is missing. Other than that everything was okay, very outdated, wifi was great, tv was about as small as you could get without buying a computer monitor, beds were mediocre at best. Certianly not what I would say "Americas Best Value". For the money I have stayed in much better places.

Uncomfortable bed and TV has issues

We booked 2 rooms here for a local event In one room the curtains didnt cover the windows on a bottom floor room and creepy people checking cars ALL night long (peeking thru windows and trying door handles). We brought this to the attention of the attendant yet he didnt seem to care. Our room was easily 90° and they had shut off all ability to use air conditioning. The bathroom fan sounded like a plane was crashing thru the building. They only come clean once you check out so on a 4 night stay, the ants had a great feast on the 1 tiny trash can (for a family suite?). Our second room had both a fridge and microwave that didn't work! Fantastic to find out after a 15 hour day working! Absolutely will never stay here again (our event happens every year) and will definitely never reccomend this location.

My TV only worked on 3 stations. No audio on others. My shower drain was blocked. They left the bathroom fan on 24/7. It smells musty. The outside door did not lock. AT ALL.

The staff. I’m a frequent flyer and Kelly is always great with her smile

We were given a room key for a room that was already occupied. Walked in on another guest. It made me feel very unsafe. It was after 2:00am or I would have probably gone somewhere else.

Unhelpful staff, strange policies on damage deposit (cash only), and keeping insecure copies of personal indentification

Great staff

My family stayed at this hotel for two weeks while we were waiting to close on our new home. We chose it because it was more affordable than paying the month-to-month rate at our apartment. Unfortunately, the experience was far from what was advertised. The photos online are incredibly misleading. The hotel is located in a very unsafe area, with visible drug activity and homeless individuals sleeping behind the building. We constantly felt unsafe, especially with people loitering in the parking lot watching guests come and go. Our first room was a disaster—excessive moisture left the floors and walls damp, and there was visible mold on the hangers and shelves. We initially thought our son was sick from school, but after a doctor visit and starting breathing treatments, we realized it was due to mold exposure. The amenities were also non-functional: the microwave, pool, and ice machine were all broken. After reporting the issues, we were moved to another room, but the microwave didn’t work there either. The third room had a working microwave, but the air conditioning was broken—during one of the hottest weeks in Minnesota. We had to buy a fan just to get through the nights. The fridge in that room leaked water, ruining our food, and the room was still damp and uncomfortable. To make matters worse, the manager was extremely rude and unprofessional. Her attitude made an already stressful situation even worse. Ultimately, we left after our last altercation with this manager.

Horrible experience. We could not stay due to the strong smell of cigarette smoke in the hallsways and chemical smell inside of the rooms to mask the smoke. Staff have refused to give us a refund - we have spoken to hotels.com, two front desk staff, and the general manager, all of whom have refused a refund.

Great staff! Very helpful. Better quality for less comparatively to other lodging in area

I walked into room. It was hot and smelly. I looked for ac. Had none. Room unpleasant. Called desk and said we cannot stay here. Asked to cancel. Desk attendant said ok but refused refund. It was in time that we could call in and cancel. Called hotels.com. Rep called hotel. They still refused to refund. We went to another hotel anyway. Do not recommend this hotel.

Cheap accommodations you get what you pay for, night staff is very nice and friendly. Front desk woman can be unnecessarily aggressive when dealing with guests. Do not call my phone and ask if I’m going to rebook a room if I choose to I will. Do not bark at my wife when she asks for housekeeping services. Most hotels offer that daily and if your hotel doesn’t then that information should be vastly posted.

Earlier this month, I received a 24 hours to vacate notice unexpectedly. This caused me great anxiety and little time to move all my belongings. No where for my dog or me to go. Initially I had stayed at a different hotel in town before arriving here. I didn't think the previous hotel was terrible but holy cow am I happy I gave this place a shot. America's Best Value is by far superior. Great price! The room size is livable. I've been here for a couple weeks now Both the rooms and the common areas are clean. Hot water for days! Then there's the staff. Every staff member I've talked to has been remarkably kind, personable, and helpful. As a single female traveling alone as I try to get out from under an eviction- I could not be more appreciative of the relief I have had to feel safe here. I accredit that to the staff members themselves, and for the effort they put into making sure you have a great stay here.

Convenient to the town

The carpet was sooo dirty and it looks like it has never seen vacuum. Pillow cases were not clean either.Metal bed frame stuck out and my husband and I both fit our legs on it. Very hard to find this place too. We kept driving around and around for about an hour trying to find it. Understandable for now I guess as of the construction but the gps wouldn’t let us put the address in

The hallway of hotel reeked of smoke, the room smelled moldy & there were transient people hanging out on the property, which made it feel very unsafe. Would not stay here again or recommend it to anyone else.

My family stayed at this hotel for two weeks while we were waiting to close on our new home. We chose it because it was more affordable than paying the month-to-month rate at our apartment. Unfortunately, the experience was far from what was advertised. The photos online are incredibly misleading. The hotel is located in a very unsafe area, with visible drug activity and homeless individuals sleeping behind the building. We constantly felt unsafe, especially with people loitering in the parking lot watching guests come and go. Our first room was a disaster—excessive moisture left the floors and walls damp, and there was visible mold on the hangers and shelves. We initially thought our son was sick from school, but after a doctor visit and starting breathing treatments, we realized it was due to mold exposure. The amenities were also non-functional: the microwave, pool, and ice machine were all broken. After reporting the issues, we were moved to another room, but the microwave didn’t work there either. The third room had a working microwave, but the air conditioning was broken—during one of the hottest weeks in Minnesota. We had to buy a fan just to get through the nights. The fridge in that room leaked water, ruining our food, and the room was still damp and uncomfortable. To make matters worse, the manager was extremely rude and unprofessional. Her attitude made an already stressful situation even worse. Ultimately, we left after our last altercation with this manager.

Never stay here!! It is very unsafe. Strange people lerking around at the abandobed gas station next to it. Very very dirty and smelled terrible. There were bugs in the bed and bathroom. The carpet was wet for some reason. There were pepple partying outside in the parking lot playing loud music and drinking. It is not a place to take children!!!!

It was awful. 88 degrees at night and no A/C in the rooms. Room was unbearably hot! Ice machine broken. Large group of people sitting in the parking lot between 2 mini vans with the doors open partying at midnight. Felt very unsafe.

The not so good was access to the motel. Nothing the motel had control over other than a little notification, part of the access road is missing. Other than that everything was okay, very outdated, wifi was great, tv was about as small as you could get without buying a computer monitor, beds were mediocre at best. Certianly not what I would say "Americas Best Value". For the money I have stayed in much better places.

The whole place smelled like cigarette smoke—so much so that all the clothes in my bag when I got home smelled like smoke. The area around the hotel was all under construction, The road was torn up, and you had to go through a Road Closed sign to get there. The in-door pool was under construction. The floors hadn't been vacuumed well; there were bits of chips and peanuts on the floor. The front desk staff was pleasant. But overall, the room felt dank and musty and smokey.

due to construction very hard to get into

Clean, Quiet, Convenient, Walkable

The hotel was in poor condition, there was no continental breakfast and there was trash left in our room from the previous guest. Pool was closed but was not notates on the website that I found.

I got what I paid for - not much more than a room with an ok bed. Air conditioner ran constantly - no way to control it. Curtain did not close fully; I had to use some clips to hold it closed. No breakfast available.

The area around the hotel is abandoned. The hotel is in need of major renovation. Our room had a barely working toilet and a non working tv. Continental breakfast was coffee and help yourself to one muffin. Listed $10 nightly charge for our dog but charged $15. Not a great stay.

It wasn’t a bad stay, but it wasn’t a great stay either. They didn’t offer breakfast so that was crappy.

Well, that was very little air conditioning in my room, virtually, no breakfast, except coffee, and things you can buy off the shelf in a store. My refrigerator did not have a freezer and I’m not sure it was working correctly. I guess the only good thing was the staff was very nice and accommodating.

The room was dirty, there was no ice machine, said breakfast was included it was not! The fridge wasn’t even plugged in, no coffee machine in the room or in lobby.

Smelly, dirty, musty, holes in towels, 3 pillows on bed for 2 people and a beyond limited “breakfast.”

As far as economy motels go, this was above average. Upgrades have been made and you can tell. If you’re a perfectionist you won’t be pleased because we encountered a number of small problems but overall we got more than we paid for. Not that close to the interstate but neither were most of the others we considered in Saint Cloud. Exterior needs the most love but on the upside there was ample parking if you have a truck and or trailer which we did. I’d stay again. Also had a continental breakfast where most cheaper motels Might have coffee if your lucky.

My room was clean and pretty big. Bed was comfortable and tv was Dish Network. I had eggs and sausage and coffee from the dining room for breakfast and it was great! Staff was laid back and nice. I had no problem getting a later checkout time.

The stay was very disappointing for the reasons that none of the amenities that a hotel offers or has seemed to be existing or were in working order, the heat/air system was completely dust ridden so my allergies were high, the ice machines were all broken, the pool was not available for reasons other than COVID, There was litterly nothing offered for a continental breakfast not even fruit or toast, Also the manager was very standoffish and seemed not to care to much about us when I asked for replacement towels due to they were dingy also the shower kept going from scolding hot to spurts of ice cold temperature. I am not satisfied with my stay nor experience at this wyndom resort, a refund would be nice or a stay in a more appealing spot