Pencelli Hotel

This grand old pub was beautifully refurbished just over a year ago, with William Morris decor apparent everywhere. We were particularly impressed by the young staff who work hard. We were greeted warmly by Ryan who was a stand-out team member that seems to spend most of his life in the pub. Our room was stylish and immaculately clean on our arrival. There was a fantastic community feel to the place and a number of locals chatted with us. The experience was completed by good food and well-kept beer. The daily cleaning team were fab and fussed around us delightfully to ensure we had everything we needed. Defined protocols for daily bedroom cleaning would help - we returned on some days to find that some bins had been emptied and not others, and our bed was not re-made during our stay. Better quality bed linen would also enhance the experience. All-in-all the Pencelli Arms is a real gem in the Welsh Valleys. Now that we have relatives in the area, we will be back!

The room was amazing. The pub downstairs was very welcoming and a lovely place to have an evening drink xx

My room was Tylecoch (sp?), a small double, possibly a squeeze for a couple with suitcases but it was fine for me. The space is well used. It was recently renovated and modern. The en suite bathroom is stylish and I liked the "rain shower" shower. Complimentary bottled water and biscuits supplied! The bar/reception staff and the cleaning staff were Welsh-friendly (the best kind!) and helpful. The parking is not private - it was across the road in Pencai Terrace - no problem finding a space except at the end of day of the nearby school. It's clearly a thoughtfully managed business: recommended!

Hotel clean, fresh and welcoming. Parking was difficult as not off road, rather across the road in a side road, which was extremely busy. We had contacted to ask if 2 clean mountain bikes could be stored and were told yes, but on arrival the bar staff said no. Lucky could move the car contents about to store them inside. The bar was busy on the Friday evening with a welcoming environment.

Was absolutely beautiful