Name: Holiday Inn Express & Suites East Greenbush Albany-Skyline by IHG
Address: 8 Empire Drive, Rensselaer, New York, United States of America, Rensselaer, New York, US
Price range: $121–$291 per night
Rating: 8.5

What guests think

Reviews of Holiday Inn Express & Suites East Greenbush Albany-Skyline by IHG highlight clean rooms, friendly staff, convenient access for travelers, and skyline views, with many guests praising the hot, varied breakfast and the recently updated feel throughout the property.

Common drawbacks include occasional noise from hallways or nearby rooms, firm or worn mattresses for some, and intermittent service or maintenance issues. Facilities receive mixed notes: a small fitness room for some, a pool that was sometimes discolored, and no hot tub, but onsite laundry was handy. Overall, expect a reliable stopover with generally satisfying stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool and fitness room; several guests found the gym small, while pool experiences ranged from heated and clean to discolored. Onsite laundry and easy parking are noted, and there is no hot tub.

Related guest reviews

8

Jennifer

Jan 2, 2024

·

Stayed 1 night

The description and photos of the hotel listed a hot tub, but there is no hot tub here. Disappointing to discover this after a 7 hour drive today.

10

Mejeena

Aug 29, 2025

·

Stayed 3 nights

The hotel was VERY CLEAN and they offer cleaning services daily. The room I stayed in was BEAUTIFUL overlooking the skyline. It was an amazing moment to stay there. There was great air conditioning, access to the pool, 24 hour gym, and breakfast every morning.

10

Lisa

Aug 1, 2024

·

Stayed 2 nights

Very nice front desk staff. Average breakfast. Easy parking. Nice area for a morning walk

8

Bonnie

May 3, 2023

·

Stayed 1 night

Need a hot tub by the pool

8

Levi

Aug 3, 2024

·

Stayed 1 night

Room was nice. The pool water was green and needed some attention.

10

Jessica

Jul 23, 2023

·

Stayed 1 night

This hotel is great! The room was quiet and comfortable, in-house laundry was convenient, the pool was clean and nice, and the breakfast made everyone happy. In addition, the staff was excellent!

10

John

Apr 7, 2025

·

Stayed 1 night

The heated pool.was fantastic

8

Jeffrey

Feb 24, 2023

·

Stayed 1 night

If you need lots of space in your room, this is the property for you. The rooms are huge. The bathroom is huge. The fitness center on the other hand is just a couple of machines so if you were somebody who likes to do a full and varied work out. This is not the place for you. staff is friendly. The soundproofing from the hallway into the room is very poor. Between rooms seems to be OK.

6

Victoria

Sep 23, 2025

·

Stayed 1 night

This was a very loud hotel. Children running up and down the hall and a very loud walker above us. We had asked to be moved to another room but was told that the hotel was fully booked. The mattress felt like it was 20 years old and very uncomfortable. The Fitness Center was nice and the breakfast had many options.

6

Catherine

Sep 3, 2025

·

Stayed 1 night

Room 309. The bed was so comfortable. But the carpet was dirty and sticky, and the room smelled like spoiled milk. The pool was green, so we didnt feel like going for a swim.

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Cleanliness

Rooms and common areas are frequently described as very clean and recently updated. A few reports mention odors, sticky carpet, hair in bed, or missed housekeeping and towel replenishment.

Related guest reviews

4

Duane

Aug 27, 2024

·

Stayed 1 night

Started out bad. First room they gave us stunk so bad we couldn't stay in it. Second room was better but I don't think they ever checked the first room. Breakfast was disgusting and the coffee tasted like they had made it the week before and just re-heated it. It was about the worst coffee I have ever had. Took about 2 sips and through it away. I would not recommend this hotel to anyone.

10

Samantha

Jul 25, 2025

·

Stayed 6 nights

Very nice accommodations; very clean & affordable pricing!

4

Jill

Jan 5, 2025

·

Stayed 2 nights

My room was not cleaned, no housekeeping, no towels, coffee, etc. Front manager on last day was rude. When I asked about a small discount due to lack of housekeeping services, manager said, "well, did you come down for fresh towels and coffee?" rather than apologize. They could use some help with customer service.

10

Mejeena

Aug 29, 2025

·

Stayed 3 nights

The hotel was VERY CLEAN and they offer cleaning services daily. The room I stayed in was BEAUTIFUL overlooking the skyline. It was an amazing moment to stay there. There was great air conditioning, access to the pool, 24 hour gym, and breakfast every morning.

10

Charlene

May 25, 2025

·

Stayed 1 night

Property was very clean and updated!

10

Sandra

Oct 27, 2025

·

Stayed 1 night

Clean room large friendly staff

8

Deepan Sivakumar

Aug 24, 2025

·

Stayed 1 night

Well maintained and clean rooms.

6

Catherine

Sep 3, 2025

·

Stayed 1 night

Room 309. The bed was so comfortable. But the carpet was dirty and sticky, and the room smelled like spoiled milk. The pool was green, so we didnt feel like going for a swim.

8

Maria Ali

Jul 31, 2025

·

Stayed 4 nights

Decent rooms and clean. Pretty good for the price point.

6

Chris

May 15, 2024

·

Stayed 1 night

There was hair in my bed from a previous guest.

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Rooms

Rooms are often spacious with comfortable layouts, and some offer views of Albany. Noise can carry from hallways, neighboring rooms, or the road, and bed comfort ranges from very firm to comfortable.

Related guest reviews

10

Claudia

Jan 15, 2025

·

Stayed 1 night

Clean, large rooms. Quiet

8

Janice

Aug 18, 2025

·

Stayed 1 night

This hotel was good, easily accessible from the freeway with food options around. The breakfast was a standard hotel breakfast. Room was clean and quiet, however the beds were quite hard for both of the adults. I wouldn’t have wanted to sleep there more than one night.

8

Jason

Aug 28, 2024

·

Stayed 2 nights

The hotel is easy located from major highway and is a short drive to several dinning options. The rooms are spacious and clean.

8

Adam

Nov 24, 2023

·

Stayed 1 night

Walls and floor are a bit thin. Very easy to hear hotel guests above and next door. A bit noisy.

8

Michelle

Aug 21, 2024

·

Stayed 1 night

Lovely view, easy to walk to dining and shopping. Friendly, helpful staff. Clean. The walls were a bit thin, easy to hear people in nearby rooms.

8

Jeffrey

Feb 24, 2023

·

Stayed 1 night

If you need lots of space in your room, this is the property for you. The rooms are huge. The bathroom is huge. The fitness center on the other hand is just a couple of machines so if you were somebody who likes to do a full and varied work out. This is not the place for you. staff is friendly. The soundproofing from the hallway into the room is very poor. Between rooms seems to be OK.

10

Christina

Apr 22, 2024

·

Stayed 1 night

The room was comfortable, clean, and spacious. Breakfast was just the right amount of options. I would definitely stay there again.

10

Logan

Apr 28, 2025

·

Stayed 2 nights

Great view of the Albany skyline

10

Andrew

Aug 3, 2025

·

Stayed 1 night

It was a nice quiet end to a day with college friends from way back. My room had a beautiful view of Albany in the distance and the lights were beautiful after dark. Nice breakfast before hitting the road at 7am. I stayed here last year and will again when I’m out this way.

6

Victoria

Sep 23, 2025

·

Stayed 1 night

This was a very loud hotel. Children running up and down the hall and a very loud walker above us. We had asked to be moved to another room but was told that the hotel was fully booked. The mattress felt like it was 20 years old and very uncomfortable. The Fitness Center was nice and the breakfast had many options.

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Service

Staff are commonly praised as friendly, helpful, and efficient at check in. Some guests reported issues with customer service, towel availability, billing/reservations, or handling of noise.

Related guest reviews

4

Jill

Jan 5, 2025

·

Stayed 2 nights

My room was not cleaned, no housekeeping, no towels, coffee, etc. Front manager on last day was rude. When I asked about a small discount due to lack of housekeeping services, manager said, "well, did you come down for fresh towels and coffee?" rather than apologize. They could use some help with customer service.

10

John

Mar 10, 2023

·

Stayed 1 night

Front desk staff very friendly and helpful. Give her a raise

10

Mary Jane

Dec 13, 2024

·

Stayed 2 nights

Front desk staff were the best part of the experience. Super helpful.

10

Christina

Dec 22, 2024

·

Stayed 1 night

The lady that checked us in keeper was exceptionally wonderful

2

Jo Ann

Aug 19, 2025

·

Stayed 2 nights

Hotel was fine. Customer service was awful. I was at an event when someone called me about my card not working (it had expired). It was too loud to take a call at my event. I had to leave the even THREE times to get it taken care of. I told the person “this happened at our last hotel and they called and said no problem, we’ll get the card when you get here”. After wasting my time and taking me out of the event multiple times, he said “I could have done that.” BUT HE NEVER OFFERED THAT OPTION. Also. He said I needed to tell him when we would arrive. Well, as I had told him MULTIPLE times, I was at an event! An event I had traveled all the way across the country for. He could have made it easy, but he went out of his way to make it difficult.

4

Christie

Apr 14, 2025

·

Stayed 1 night

The hotel was nice but there were rude, entitled guests in the pool who continually almost kicked my kids in the head. There were no pool towels and when we asked the front desk workers said she didn’t have any. So we had to walk through the hotel soaking wet. We also had 5 people staying in a room and only 3 towels…again when we asked for more towels for our room we were told that there weren’t any. So we had to shower with wet, used towels.

10

April

May 22, 2025

·

Stayed 4 nights

Room was very nice. Staff very friendly and helpful.

10

Luke

Aug 6, 2025

·

Stayed 5 nights

Great front desk staff. Really good cookies. Walkable to Walmart. Beautiful view looking towards the city.

8

Joe

Feb 23, 2025

·

Stayed 1 night

Took my family to stay there because my dad is in the hospital in Albany . Few thing I didn’t like . 1 Service the check clerk was rude and pushy . 2 The beds were uncomfortable first time this has ever happened . But the price was right l and breakfast was good

10

Leona

Dec 31, 2024

·

Stayed 2 nights

Great hotel friendly staff. Clean rooms great breakfast

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Location

Convenient for travelers with easy access to I 90, and close to shopping and dining; several guests mention attractive skyline views. A few note limited things to do immediately nearby.

Related guest reviews

8

Jason

Aug 28, 2024

·

Stayed 2 nights

The hotel is easy located from major highway and is a short drive to several dinning options. The rooms are spacious and clean.

8

Alberto

Oct 27, 2024

·

Stayed 1 night

Very close to state highway…This hotel is great for a short stay…noise level will vary depending on the room floor level…overall good and great breakfast options.

10

Joseph

Oct 14, 2024

·

Stayed 1 night

Good location for where I was going the reason for my visit.

10

Luke

Aug 6, 2025

·

Stayed 5 nights

Great front desk staff. Really good cookies. Walkable to Walmart. Beautiful view looking towards the city.

8

kim

May 5, 2023

·

Stayed 2 nights

Property was up on a hill so you had a beautiful view of Albany.

10

Mark

Dec 25, 2022

·

Stayed 1 night

Clean, comfortable hotel close to quite a few options for dining and shoping

10

John

Apr 2, 2023

·

Stayed 1 night

Clean, close to highways

10

John

Sep 29, 2024

·

Stayed 1 night

Hotel was in great location. Not much to do in the area was a dislike.

8

massimino

Apr 29, 2025

·

Stayed 1 night

good location easy access for travelers friendly staff

10

Lori

Feb 22, 2025

·

Stayed 1 night

Nice, comfortable hotel, convenient location.

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Dining

Breakfast is generally hot, tasty, and offers a decent variety. A few guests found options sparse near closing, limited fresh fruit, or poor coffee.

Related guest reviews

10

Donna

Jun 4, 2025

·

Stayed 1 night

Priced economiically, this was a fabulous place to stay. Had a view of the valley. Was clean, rooms well kept and breakfast was good. Would definitely stay here again.

4

Duane

Aug 27, 2024

·

Stayed 1 night

Started out bad. First room they gave us stunk so bad we couldn't stay in it. Second room was better but I don't think they ever checked the first room. Breakfast was disgusting and the coffee tasted like they had made it the week before and just re-heated it. It was about the worst coffee I have ever had. Took about 2 sips and through it away. I would not recommend this hotel to anyone.

10

Elliot

May 15, 2023

·

Stayed 2 nights

Excellent hotel with updated furnishings. No safety bar in tub, dangerous. No toilet seat cover. Also bright pleasant breakfast area, but sparse breakfast- sweet cereals only, minimal fruit, oatmeal sometimes

10

Susan

Jun 15, 2025

·

Stayed 1 night

Just a very basic property. It served the purpose for us spending the night while we are traveling. The breakfast in the morning was hot and had several options. I was really happy to discover that there was a washer and dryer for use by guests, as we were desperately in need, and going to the laundromat was out of the question.

8

juan

Aug 6, 2023

·

Stayed 1 night

Hotel room very pleasant but the service sucks I went to the breakfast with 15 minutes left nothing to eat talk to attendant she said that she can do nothing l pointed that the pancakes machine needs refilled went back to the kitchen and coming empty and said that is now 7 minutes past breakfast l will like to said remember to staff that they working to provide good customer services .

10

Mark

Aug 15, 2024

·

Stayed 3 nights

Clean, quiet, and comfortable rooms with a pretty good breakfast

10

Viktor

Aug 17, 2025

·

Stayed 1 night

We had a great overnight stop on a long trip. The building looked new, everything was clean, breakfast was good.

8

Major

Oct 30, 2023

·

Stayed 3 nights

Room was super nice. and the breakfast was top notch.

6

Victoria

Sep 23, 2025

·

Stayed 1 night

This was a very loud hotel. Children running up and down the hall and a very loud walker above us. We had asked to be moved to another room but was told that the hotel was fully booked. The mattress felt like it was 20 years old and very uncomfortable. The Fitness Center was nice and the breakfast had many options.

10

Carol

Nov 21, 2024

·

Stayed 1 night

Great hotel and staff was friendly. The rooms are large and the beds are comfortable. The pool area is great. Breakfast is hot and has variety. Highly recommend and will most de be back!

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Month	Average price
January	$108
February	$128
March	$128
April	$139
May	$162
June	$168
July	$167
August	$158
September	$154
October	$167
November	$126
December	$119

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $177
20 $151	21 $173	22	23 $242	24 $186	25 $161	26
27 $129	28 $164	29 $168	30 $220

Su	Mo	Tu	We	Th	Fr	Sa
				1 $137	2 $236	3 $229
4 $138	5 $164	6 $204	7 $164	8 $155	9 $248	10
11 $138	12 $130	13 $147	14 $147	15 $125	16 $291	17
18 $133	19 $163	20 $164	21 $216	22 $145	23 $184	24
25 $129	26 $137	27 $160	28 $175	29 $125	30 $121	31 $150

Holiday Inn Express & Suites East Greenbush Albany-Skyline by IHG

Prices for Holiday Inn Express & Suites East Greenbush Albany-Skyline by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed

Suite, 2 Queen Beds

Guest reviews of Holiday Inn Express & Suites East Greenbush Albany-Skyline by IHG

Who stays here?

What guests think

Property Policies

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FAQs about Holiday Inn Express & Suites East Greenbush Albany-Skyline by IHG

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