Name: Hotel Universal
Address: Plaza Galicia, 2, El Ensanche Zona Nuova, Santiago de Compostela, Santiago, Galicia, Spain, Santiago de Compostela, A Coruña, Spain
Rating: 8.23

Guest reviews

8.2

Very good

Based on 3,823 verified reviews

Who stays here?

Business

5%

Couple

44%

Family

22%

Group

18%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Hotel Universal stands out for its very central location near the cathedral and airport bus stop, consistently friendly staff, and fair value, while rooms are often small and noise and occasional renovation disturbances are recurring downsides.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Michael

3 Apr 2025

·

Stayed 1 night

Arrived late due too delayed flight. Room was clean & comfortable.

8

Maria

8 Oct 2024

·

Stayed 4 nights

The place was very clean the service staff was very professional and helpful. 5 stars for Victor, Alicia at the front desk and Olga who works at the breakfast room, they all provided an excellent customer service. Thank you!!!

4

Bea

4 Oct 2024

·

Stayed 1 night

Absolutely shocking value for money - really annoying to be given the worst rooms when you're travelling on your own Cleanliness left a lot to be desired - the bathroom bin was full with the previois guest's rubbish and the hair dryer was dirty, broken (with ancient sticky hair around it) and certainly not in presentable condition for hotel guests. Mattress and pillow reaally dated and uncomfortable. I have stayed in this hotel a few times due to its excellent location, but never again!!

10

claudine

26 Sept 2024

·

Stayed 1 night

Very nice hotel around the corner of old town. Airport bus stops right in front. Excellent breakfast and super nice staff. Would stay again.

10

Jacqueline

17 Sept 2024

·

Stayed 2 nights

Friendly staff. Room was decently spaced and very clean. Breakfast was good:). Quiet at night. No screens on the windows but maybe that’s a Spain thing? Not sure. Enjoyed the location! I’d go back.

Plaza Galicia, 2, El Ensanche Zona Nuova, Santiago de Compostela, Santiago, Galicia, Spain

Location

With a stay at Hotel Universal in Santiago de Compostela (Santiago de Compostela City Centre), you'll be within a 10-minute walk of Santiago de Compostela Cathedral and Galicia Plaza. This hotel is 0.1 mi (0.2 km) from Fundacion Eugenio Granell and 0.1 mi (0.2 km) from Toural Square.

Galicia Plaza(0.1 Miles)

Galería de Arte Contemporáneo José Lorenzo(0.1 Miles)

Fundacion Eugenio Granell(0.1 Miles)

Franco Street(0.1 Miles)

Toural Square(0.1 Miles)

Alameda Park(0.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee of approximately EUR 8 per person.

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel is located in Santiago de Compostela City Centre, within a 10-minute walk of Santiago de Compostela Cathedral and Galicia Plaza. It is 0.1 mi from Fundacion Eugenio Granell and Toural Square, and approximately 15.7 km from Santiago-Rosalía de Castro Airport.

Hotel Universal

Amenities

Property description

Book on Vio