Gervasoni Hotel Boutique

Oui vue sur océan mais propreté approximative

L’emplacement dans la ville

Première chambre qu'on nous a offert ne correspondait pas du tout à notre commande. On nous a changé immédiatement. Petite chambre, moins que la précédente; pas de frigo ou mini bar. Salle de bain un étage plus bas par un escalier en colimaçon. Le resto a été fermé 4 des 5 jours ou nous y étions. Super service et super emplacement, beaucoup de bons restaurants tout autour.

Room was clean, staff was attentive. Great location and beautiful building.

The highlights of the hotel were not in the hotel itself... it was in the location. It was in a great location in Valparaiso that was easily walkable to most things. The view from both the room and the patio were incomparable. What lowered the score were several factors: 1. The room was extremely noisy from the street even with the doors and windows closed; 2. The room was very hot (no A/C) so the doors and windows had to be open at night and there were no fans; 3. The bathroom was small, had no fan, and the ceiling was so low that you had to hunch over to get under the shower head; and 4. there were a lot of bugs in the room. It should also be noted that in our room the bathroom was ensuite but down a spiral staircase in the room. The building has controlled access and so if the front desk person stepped away (as happened several times) you have to wait outside until they come back.