Name: Wyndham Garden Otsego-Minneapolis
Address: 9200 Quaday Avenue NE, Otsego, Minnesota, United States of America, Otsego, Minnesota, US
Price range: $89–$349 per night
Rating: 7.83

What guests think

At Wyndham Garden Otsego-Minneapolis, many guests come for the on-site waterpark, which kids enjoy, while others report limited hours, occasional closures, crowding, and cleanliness concerns that include murky water, slippery surfaces, scarce tubes, and frequent towel or seating shortages.

Rooms are often spacious, but guests note inconsistent maintenance and comfort, citing intermittent hot water, hard beds, noise between floors, and occasional TV, Wi-Fi, or HVAC issues. Service feedback is mixed: many highlight friendly, accommodating front-desk help, while others describe slow responses, poor communication, or rude encounters. The location is convenient to restaurants, highways, and local venues, but dining is inconsistent, with varying breakfast policies, extra charges, occasional closures, and uneven quality. Expect a lively, family-focused stay with notable highs and trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The on-site waterpark is the centerpiece and many guests enjoy it, but hours can be limited or inconsistent, with occasional closures, crowding, and shortages of tubes or seating. Recurrent issues include cleanliness complaints, periodic hot-tub outages, strict no outside food/drink rules, facility maintenance problems (elevators, fitness equipment), and icy parking in winter.

Related guest reviews

10

Amanda

Aug 24, 2025

·

Stayed 1 night

This is a nice hotel sized waterpark. The only challenge we had was determining when the waterpark was open. There were schedules listed in 3 different places on the website. They all conflicted. I got the "real" schedule from the front desk.

4

Michelle

Mar 22, 2025

·

Stayed 1 night

I have say I was VERY disappointed in our stay. Our reservation clear was for 4 people. Our room was set for 2 people in regards to towels and supplies. The fire alarm went off 3 times during our stay- twice during sleeping time and waking us up. Our room was on the main floor. The people above us were very loud. The walls must be very thin as we were able to hear their conversation as, their foot steps sounded like a herd of elephants over our room and continued well into the night. Their TV was so loud it woke me up several times Additionally, the mattresses in our room sagged and squeaked every time we shifted positions in bed. The electrical outlets in our room did not charge any of our phones over night. The breakfast was chaotic at best. Food was constantly empty. It took several requests for staff to refill silverware, napkins and food items. The waterpark was over crowded and unclean. Again very disappointed in our stay.

8

Kerry

Jul 31, 2025

·

Stayed 1 night

Hotel was clean. Room was spacious. Check in was easy. We stayed in another hotel owned by company the previous night and it was night and day difference. Pool is only open on weekends.

8

JoDee

Jul 20, 2025

·

Stayed 2 nights

Watermark was busy but great. We couldn’t even bring in an empty cup to get water that was my biggest complaint as a mom of three and we go thru LOTS of water.

6

bryan

Nov 26, 2023

·

Stayed 2 nights

Hot tub broken, just for some part, unacceptable, too cheap to pay for the holiday or weekend service. Booked 2 months ago and get here and broke because of a part. Should have spare parts so it is never down. Wish the CEO was there for an ass chewing.

6

Rachel

Mar 21, 2024

·

Stayed 1 night

The pool was disgusting! It was brown and you couldn’t see the bottom. Rooms were fine and clean. Pool and all pool areas were nasty. It looked like you were swimming in mud. It smelled and there was no staff to handle the concession stand. There were no safety checks of the pool but honestly you couldn’t have found a kid in it if they were missing anyways. They have gone seriously downhill over the years.

4

Randall

Apr 23, 2023

·

Stayed 2 nights

The 1st nightof our stay the pool was not open. The exercise equipment could not turn on. We will not be rushing back.

4

Steffany Ann

Mar 23, 2023

·

Stayed 2 nights

The water park was the whole reason we went and it was closed

6

Jeremy

Jan 17, 2023

·

Stayed 19,373 nights

Water slides were great. Water was warm. But it was real dark in the pool area with 12 lights that were out. Could not bring in your own beer or snacks to the pool😡. Building is under construction but it didnot say that on there website or Expedias. Parking lot was an ice rink. I think for how much they charge they could buy some salt.. No hot water the first night for a shower. Rooms were nice but the noise transferred right thru the floors.

8

Ryan

Apr 21, 2024

·

Stayed 1 night

They need more tubes or they need to not let children keep their tube after going down the slides, watched many kids have to wait for 30 minutes to get a tub. Witnessed a few moms chewing out the poor life cards over the situation and they didn't do anything about it other than apologize. They're probably not in the situation to make the rules up but something needs to come down from higher up.

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Cleanliness

Cleanliness is inconsistent: several guests found dirty or musty rooms, stained or damaged linens, dusty vents, and poorly maintained public areas, with multiple complaints about dirty pool conditions. Others reported clean rooms, highlighting variability between stays.

Related guest reviews

4

Chelsea

Dec 13, 2024

·

Stayed 2 nights

When we got there, the bar and the restaurant were closed, the handicap door openers were broken and there were multiple holes in both our sheets and comforter. We found hair in the towels and our socks were black after walking on the floors for 4 minutes in our room. There were lightbulbs burnt out and the elevators were disgusting. There was an ash tray and joints just left by the front door that we saw staff smoking from as well. Felt super gross and when I called down to ask for more towels after we received no housekeeping, they threw a bunch of hand towels in a pile by our room door.

4

Sarah

Oct 22, 2023

·

Stayed 1 night

Our AC didn’t work in the room, there was a pee smell, poop on the toilet seat, and the room itself was just grubby and dirty

2

Jarik

Sep 8, 2024

·

Stayed 3 nights

Dirty room mold on ac

10

Richard

Aug 24, 2025

·

Stayed 1 night

Hotel was clean and had nice pool and room was great

6

Crys

Sep 20, 2025

·

Stayed 1 night

Mostly clean room. Some mold issues in our room bathroom, stained rug. The mattress was very old and you had to fight your way to stay out of the center.Lots of peeling paint in the waterpark. The arcade had a broken window and the wall trim was ripped up in a strange way. Upkeep very disappointing. Aside from the upkeep issues, the water park is enjoyable, just don't try to bring in your water bottle or the teenager manning the entrance will let you have it.

6

Rachel

Mar 21, 2024

·

Stayed 1 night

The pool was disgusting! It was brown and you couldn’t see the bottom. Rooms were fine and clean. Pool and all pool areas were nasty. It looked like you were swimming in mud. It smelled and there was no staff to handle the concession stand. There were no safety checks of the pool but honestly you couldn’t have found a kid in it if they were missing anyways. They have gone seriously downhill over the years.

8

Mike

Sep 26, 2025

·

Stayed 1 night

Clean room

2

Kara

Aug 10, 2025

·

Stayed 1 night

Our room had water damage in the ceiling. It smelt horrible/unhealthy in there. Very humid and sticky. Bed had boogers on the blankets. They had no additional rollaway beds OR any pillows or any additional blankets. We could hear EVERYTHING in the hallways. The air conditioner was very loud and made a bad noise all night long. The pool area was very slippery and had no towels. I should have honestly left. When we finally got to sleep (3 am due to noise, we went to bed at 10:30), we woke up in the morning feeling like we smoked an entire pack of Marb Reds (none of us smoke) . Everyone’s lungs felt really heavy from the humidity or whatever else was in the air….. I won’t ever be returning. Also, they charge $100 for “incidentals” on top of the room charge. I wonder if I should send them a bill for the hospital bills I might accrue if this stuff doesn’t clear out of our lungs from staying here.

2

Shawn

Mar 16, 2023

·

Stayed 1 night

Building is so LOUD, doors slamming, kids running and screaming. Carpet in the room is literally coming up and frayed strings every where. The vents have about a inch of dust/mold. Furniture is absolutely filthy with stains. The whole hotel is disgusting and will be writing more reviews to warn others !!

10

Erica

Jul 22, 2024

·

Stayed 3 nights

Rooms were clean, water park was fun, hotel was quiet! What would I do different? I’d bring a clothes drying rack because there’s no wear to hang your swimsuits or towels and housekeeping is not daily.

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Rooms

Rooms are frequently spacious, but comfort and upkeep vary; reports include hard or sagging mattresses, significant noise from adjacent rooms or the highway, intermittent hot water, and occasional TV/Wi-Fi or HVAC issues.

Related guest reviews

8

Angie

Dec 30, 2025

·

Stayed 2 nights

Water in shower was almost room temp, wouldnt get hot at all. Otherwise place is great

6

Samantha

Sep 2, 2025

·

Stayed 3 nights

Had an odd smell all throughout the hotel. Beds were very lumpy and hard and noisy.

8

Kerry

Jul 31, 2025

·

Stayed 1 night

Hotel was clean. Room was spacious. Check in was easy. We stayed in another hotel owned by company the previous night and it was night and day difference. Pool is only open on weekends.

10

Carrie

Mar 3, 2025

·

Stayed 1 night

The rooms are huge. Very clean. Bar is nice and theres a great restaurant accross the street if you want another dining option.

6

Crys

Sep 20, 2025

·

Stayed 1 night

Mostly clean room. Some mold issues in our room bathroom, stained rug. The mattress was very old and you had to fight your way to stay out of the center.Lots of peeling paint in the waterpark. The arcade had a broken window and the wall trim was ripped up in a strange way. Upkeep very disappointing. Aside from the upkeep issues, the water park is enjoyable, just don't try to bring in your water bottle or the teenager manning the entrance will let you have it.

4

Benjamin

Mar 31, 2024

·

Stayed 1 night

I could clearly hear everyone in the next room making it a little difficult to sleep. I could even hear their tv!

2

Angie

Jan 14, 2024

·

Stayed 1 night

We arrived and the room was super tiny and super hot it was 85 degress! Are friends booked thr same 2 bed room and theirs was super large there should of been a price difference. It was -2 degrees last night and we had to keep.the ac on all night and even that didnt keep the room cool. We were never informed that there was pool.issues the pools were dark brown and dirty . It was super noisey at night went to the front at 1am to complain about the loud people outside the front door and no one was at the front desk wont recommend this llace to anyone.

4

Carrie

Dec 29, 2023

·

Stayed 2 nights

Pros- early check in, remodel rooms, staff was friendly Cons- wifi never worked the 3 days stayed. Conversation with their wifi support team on chrismas day for 38 minutes did nothing, and it was the same with my brothers room, arcade games didn't work but you wouldn't know until you paid to play them and waste money,hotel was under construction in common areas, elevators didn't always stop on the floor and were splattered with disgustingness of sorts, location is next to hwy and extremely loud.

6

Jayme

Jul 23, 2025

·

Stayed 4 nights

Our suite was definitely not as advertised or what we paid for; two dorm fridges stacked on top of each other, toilet broke, lost hot water, beds pretty hard, and the internet had to be restarted each night around 10pm. However, staff were friendly and responsive. They fixed what broke and moved a bigger fridge in. They comped breakfast as we prepaid and they could not take money off. The waterpark is always fun.

6

Sarah

Aug 11, 2025

·

Stayed 3 nights

We are used to staying at Marriott and this hotel was not to our liking. We are not complainers but what stood out: the freeway noise was SO loud, the pillows were so lumpy we bought new pillows at Walmart after the first night, and kids were running and screaming down the halls until early morning hours (there is a water park here and kids everywhere on weekends). It showed signs of wear and needs a refresh. Might be fine for some but we would not return.

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Service

Service is mixed. Many mention friendly, accommodating front-desk help, but others report rude interactions, limited information at check-in, or slow responses from housekeeping and bar staff.

Related guest reviews

6

Sherry

Oct 26, 2024

·

Stayed 1 night

Property was conveniently located where we needed to be. Staff was very uninformative when we checked in. Since the water park was closed, no one said anything about the continental breakfast being free on Saturday and Sundays. We just happened to ask and that's how we found out. No discount given since the water park was closed. Or most likely we weren't told of any other discounts that word given. Beds were very uncomfortable, sofa chair in the room was hard as a rock and the office chair laid back to where you thought you were going to fall backwards. Overall it was fine since we only stayed one night but probably would not book again.

4

Chelsea

Dec 13, 2024

·

Stayed 2 nights

When we got there, the bar and the restaurant were closed, the handicap door openers were broken and there were multiple holes in both our sheets and comforter. We found hair in the towels and our socks were black after walking on the floors for 4 minutes in our room. There were lightbulbs burnt out and the elevators were disgusting. There was an ash tray and joints just left by the front door that we saw staff smoking from as well. Felt super gross and when I called down to ask for more towels after we received no housekeeping, they threw a bunch of hand towels in a pile by our room door.

10

Stacy

Jan 26, 2025

·

Stayed 3 nights

Great front desk service!! Thank you Sandy!

4

Cody

Dec 11, 2023

·

Stayed 2 nights

Incredibly noisy. Complaints to the front desk fell on deaf ears. Kids had fun at the water park though that was about the only positive part of the experience. Staff were unfriendly and unhelpful.

10

Lorena

Nov 11, 2024

·

Stayed 1 night

We had a problem with the reservation made…it got cancelled eveidently. But, Sandy was able to process it in the last minute and found us a room, even got checked in early.

10

Brenda

Jun 22, 2025

·

Stayed 2 nights

Awesome guest service. We needed to move rooms and they accommodated us- their maintenance guy helped my son with the TV and was so kind and professional. Even bringing us an extra blanket when he saw we needed one. Top notch!!

10

Deborah

Aug 23, 2025

·

Stayed 1 night

Staff was very friendly and helpful.

6

Shawn

Aug 4, 2024

·

Stayed 1 night

Sandy and front desk staff was great! Room and building was clean. That being said, the bartending staff was extremely RUDE, unprofessional and terrible at their jobs. If I were management, I would look into replacing them sooner than later. Not sure we will visit again because of

10

niesha

Apr 27, 2025

·

Stayed 2 nights

We stayed 2 nights on a weekend the hotel was super busy but they managed to still be professional polite and flexible the hotel was clean and they room was just as pictured only problem I had was switching the wristband everyday you have to go to the lobby and request them but we had a great time engaged with new people and last but not least it was diverse we were not the only African American people .

4

Rebecca

Dec 9, 2023

·

Stayed 1 night

We checked in around 9:30pm and the receptionist lady was rude and snarky about our late arrival.

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Location

Convenient for restaurants, highway access, and nearby venues such as wedding sites or Rockwoods. Some guests noted noticeable highway noise.

Related guest reviews

6

Sherry

Oct 26, 2024

·

Stayed 1 night

Property was conveniently located where we needed to be. Staff was very uninformative when we checked in. Since the water park was closed, no one said anything about the continental breakfast being free on Saturday and Sundays. We just happened to ask and that's how we found out. No discount given since the water park was closed. Or most likely we weren't told of any other discounts that word given. Beds were very uncomfortable, sofa chair in the room was hard as a rock and the office chair laid back to where you thought you were going to fall backwards. Overall it was fine since we only stayed one night but probably would not book again.

10

Jenny

Jul 9, 2024

·

Stayed 1 night

Great stay! Would definitely stay again. Rockwoods was our reason to stay and it’s was an easy walk

10

Greg

Sep 14, 2025

·

Stayed 2 nights

Great location, plenty of dining options close by. Excellent Staff. Comfortable

10

Rob

Aug 11, 2024

·

Stayed 3 nights

great place to stay for location and shoping

10

Shawn

Sep 21, 2025

·

Stayed 1 night

Excellent location to the venue we had a wedding reception at. Com: rocks in the median in between the parking lots of hotel and venue (terrible design). Pro; Caitlyn at the front desk was amazing

6

Kevin

Apr 8, 2024

·

Stayed 1 night

EASY PARKIN G FOR THE TRUCK I DRIVE, I LITTLE LOUD BEING BY THE HWY AT NIGHT

10

Amy

Apr 13, 2025

·

Stayed 1 night

Good location of town. Near restaurants, gas station, small stores. Felt safe and comfortable.

10

Scott

Aug 5, 2023

·

Stayed 1 night

Easy check in; close to the location of a wedding we went to; nice water park.

6

Jeremy

Jan 17, 2023

·

Stayed 19,373 nights

Water slides were great. Water was warm. But it was real dark in the pool area with 12 lights that were out. Could not bring in your own beer or snacks to the pool😡. Building is under construction but it didnot say that on there website or Expedias. Parking lot was an ice rink. I think for how much they charge they could buy some salt.. No hot water the first night for a shower. Rooms were nice but the noise transferred right thru the floors.

6

Sarah

Aug 11, 2025

·

Stayed 3 nights

We are used to staying at Marriott and this hotel was not to our liking. We are not complainers but what stood out: the freeway noise was SO loud, the pillows were so lumpy we bought new pillows at Walmart after the first night, and kids were running and screaming down the halls until early morning hours (there is a water park here and kids everywhere on weekends). It showed signs of wear and needs a refresh. Might be fine for some but we would not return.

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Dining

Dining is inconsistent. Guests cite confusion over breakfast availability and charges, limited or closed outlets and slow service, and average-to-poor buffet value, though some praised the on-site restaurant when open.

Related guest reviews

8

Kasandra

Feb 6, 2025

·

Stayed 1 night

Everything was good. Some service in the restaurant was slow

6

John

Jan 2, 2023

·

Stayed 19,358 nights

Pool was fun for the kids but lots of chlorine so my kids all got rashes. The breakfast was terrible for being as expensive as it was. My kids refused to eat anything after trying one bite it was so bad. I suggest packing food in instead of eating here, for $700 for 2 nights I would expect better

4

Dennis

Oct 19, 2025

·

Stayed 1 night

Made reservation over a month ago and was told there was a complimentary hot / cold breakfast during the week and charge on weekends. I confirmed the week prior that breakfast was include with our stay Thursday night. Went to breakfast are Friday and discovered $13per adult and $6 for children. Our group of 10 guests were very unhappy and went to McDonald's instead.

8

Amanda

Apr 2, 2024

·

Stayed 1 night

The hotel room was nice, everything worked, very comfortable. The elevator was difficult to use due to the high traffic. Food was very overpriced in the pool area, although they do offer free pitchers or ice cold water.

6

Modesta

Jun 30, 2025

·

Stayed 2 nights

It's decent. I've been here before and on the weekend so I was surprised that I had to pay for the buffet. If I had known that I would have gone somewhere better. The food was NOT worth the price. The beds were okay there is DEFINITELY room for improvement on how comfortable the beds are but hey the pillows try to make up for it. You get access to the water park but a huge disappointment that they close early on Sundays...4pm. there's no other pool area either for this hotel so if you wanted to go for a late dip or hot tub you're SOL at this hotel because they don't have a separate pool area. The ice machine was missing on the 4th floor were were staying on, so had to go to a different floor. Another inconvenience was the fact that the handicap button wasn't working. You can push but literally nothing happens and will not stay open for you if you're handicap or have a big haul you're trying to push through. They could also have better shampoo l, conditioner, soap options.

2

Sheila

Jul 16, 2023

·

Stayed 2 nights

Had reservation for family trip for months. We check in without any issues. We go to our room and its the wrong room and find out the one i ordered was not available i guess. I get a standard room and only $50 a night came off. Fri we go down for breakfast and find out they only have breakfast on the weekends and was told it was free. So sat mornings we go down and its a buffet of reg hotel breakfast nothing special. Only thing that was enjoyable was the $4 dollars glass of orange juice. Yes it was not free got charged $50 for my wife and i. Was so glad i didnt have tho hole family join. I have stayed in much nicer places for way less. Will never stay there again. 4pm to 11am is not worrth $250+

8

Chris

Apr 6, 2025

·

Stayed 3 nights

Would stay again. Definitely wouldn’t waste time eating at the hotel. They might as well close the restaurant. The water park is worth it.

10

Kristen

Jan 13, 2025

·

Stayed 2 nights

Great stay! Water park was big & fun! The restaurant in the hotel had a good menu and delicious food.

6

Cara

Apr 1, 2024

·

Stayed 2 nights

To preface this; it was spring break for my 12yo son, its close to home i have stayed here before. Many renovations since i had stayed last, rooms are nice. Waterpark is nice. We had the breakfast buffet; cost $26 for us. Food was decent, service was terrible, i dont blame the workers but they seemed to lack management and direction. Im in hospitality, this frustrates me. Cleanlieness was, ok. The elevators were filthy. People are in and out of them with and without shoes, maybe sweep and mop them daily. Room was nice, but no carpeting which means mopping of some sort is necessary, my floors were sticky from previous occupation. Waterpark, again, fine. I would reccomend a small wall of cubbies for people to use to set their towel who dont need a chair just a location. Finiding a spot is near impossible if your not there at ths right moments. Lifegards were pretty lackluster in patroling, i stay with my kid so its not my concern but may be for others, but also, idk the policy for that so again, grain of salt. Check in was not polite, no information given, but again its busy, spring break for 97 districts she was probabky over it at that time. I wouldnt travel far for this stay, and luckily i dont have to. This is my perspective however, you ask my son and it was great.

10

Brenda

Apr 24, 2025

·

Stayed 1 night

All staff were friendly. Food was good at the restaurant. The pnly thing that i didn't like was the bed. It was very hard

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AI-generated summary based on recent guest reviews

Month	Average price
January	$142
February	$138
March	$160
April	$149
May	$135
June	$150
July	$148
August	$152
September	$156
October	$153
November	$136
December	$154

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $114	16 $89	17 $98	18 $193	19 $217
20 $101	21 $101	22 $101	23 $102	24 $101	25 $193	26 $228
27 $102	28 $101	29 $102	30 $101

Su	Mo	Tu	We	Th	Fr	Sa
				1 $102	2 $193	3 $210
4 $101	5 $102	6 $101	7 $102	8 $101	9 $193	10 $210
11 $102	12 $102	13 $102	14 $175	15 $185	16 $263	17 $349
18 $107	19 $107	20 $107	21 $107	22 $107	23 $193	24 $210
25 $107	26 $107	27 $107	28 $107	29 $107	30 $193	31 $210

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Bathtub with Grab Bars)

Suite, 1 King Bed, Hot Tub

Suite, 1 King Bed

Business Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Suite, 2 Queen Beds

Family Suite, Multiple Beds

Suite, 2 Queen Beds, Accessible (Roll in Shower)

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Wyndham Garden Otsego-Minneapolis

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