Desconnectar Tossa de Mar

I hardly ever leave reviews but this place was so bad I have to share so others don’t make the same mistake as me. This place did not have a working AC in the room they first night we arrived and had to get a technician to fix it. There were bees and other flies all over the place. The place was not properly cleaned and restocked once we arrived, the soap dispenser for the bathroom was mostly empty so I had to pump it several times for a small drop to wash my hands. The rooms did not include basic amenities like a kettle, microwave, or even small fridge to stock some small snacks we got during the day. There are tons of better options in the area I would choose from next time I visit.

We werent so sure about booking this hotel as it was only a 2 ☆ we just needed a quick week in the sun. Yhe hotel was keyless uou had a unique number to enter the building and it was the same with the room so no worrying about keys or card enties the room was clean the housekeeping was excellent. We were so impressed weve booked the same room for 2 weeks in September/October

The hotel itself had outdated rooms and poor ac. There is no staff nor physical check in. Although for the price you pay to stay here you r getting a clean room and a big balcony. You get what you pay for… Additionally, the person responding to messages on WhatsApp was slow and ignorant to provide to your needs.

Pros: Clean room. Hotel is close to restaurants, supermarkets, and a pharmacy. Cons: Old building. Doors (room and balcony) and windows are still original wood frame from the 60s. Noise level from hallway and street traffic, starting around 5:30 am, was too loud. There are three steps you need to go up right as you exit the elevator in every floor. Check in process for me was smooth, but the lobby was packed with guests trying to understand how to access their rooms as there are no staff at all. They were on their phones trying to reach someone from customer service. The online check in process is not ideal.

The worst experience ever! We couldn’t sleep due to people partying until 3 am. Check in was horrible too.