Name: Unique Suites Hotel
Address: 920 West Lincoln Avenue, Charleston, Illinois, United States of America, Charleston, Illinois, United States of America
Rating: 8.5

Guest reviews

8.5

Very good

Based on 638 verified reviews

Who stays here?

Business

28%

Couple

13%

Family

35%

Group

9%

Solo

13%

What guests think

AI-generated summary based on recent guest reviews

At Unique Suites Hotel, guests describe a budget-friendly, older, motel-style property with convenient access to EIU, where friendly staff and easy parking stand out, but experiences vary widely depending on room condition and amenity availability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Shonnie

2 weeks ago

·

Stayed 3 nights

Clean rooms and quiet even when it filled up. 2 restaurants on site and plenty more close by.

6

Denise

2 weeks ago

·

Stayed 2 nights

Needs new towels, new lamps. Staff was great Room was clean.

10

Ray

Apr 24, 2026

·

Stayed 1 night

Exceptionally helpful at check-in as I had never stayed before and wanted to see a room in advance of check-in. Clean room. Average breakfast. Plenty of parking.

2

Dale

Mar 9, 2026

·

Stayed 1 night

I didn't stay; my rating has nothing to do with the hotel. My disappointment is the fact that meetings I had scheduled got cancelled and I was not able to get a refund due to the fact of issues happening beyond my control. A 24-hour advance notice of cancellation, I didn't even have a reservation prior to the scheduled 3/6/26 stay. Your policy only favors Hotel.com not the customer. Extremely disappointing that I paid and never stepped foot in the hotel. I will never use Hotel.com for booking a reservation ever. In the future I will go directly to the hotel. Needless to say, any reviews or social media that I chose will be a very negative review about Hotel.com. I can't believe you're company policy is boarding despicable.

2

June

Feb 9, 2026

·

Stayed 1 night

The room was very dirty, Mirror dirty, light shades broken, most outlets did not work, leftover toiletries from the last traveler. Hotel is for sale and they are letting it fall apart. Do not stay.

920 West Lincoln Avenue, Charleston, Illinois, United States of America

Location

With a stay at Unique Suites Hotel in Charleston, you'll be 2.1 mi (3.4 km) from Eastern Illinois University and 22.2 mi (35.7 km) from Lake Shelbyville. This hotel is 1.6 mi (2.6 km) from Lantz Arena and 1.7 mi (2.7 km) from Doudna Fine Arts Center.

Eastern Illinois University(1.2 miles)

Lantz Arena(1.3 miles)

Doudna Fine Arts Center(1.5 miles)

Tarble Arts Center(1.6 miles)

Sarah Bush Lincoln Hospital(4.7 miles)

Lincoln Log Cabin(8.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but it is limited.

A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Late check-out is available for a fee, subject to availability.

The hotel has limited wheelchair-accessible facilities, including step-free entrances and designated areas. However, not all areas may be fully accessible.

The hotel is located 2.1 miles from Eastern Illinois University, 1.6 miles from Lantz Arena, and 1.7 miles from Doudna Fine Arts Center. It is also 22.2 miles from Lake Shelbyville.

Yes, the hotel features a seasonal outdoor pool, which is open from May to October.

Up to 2 children aged 16 years and younger can stay free when occupying the parent's or guardian's room, using existing bedding.

Unique Suites Hotel

Amenities

Property description

Book on Vio