Courtyard Cincinnati Airport South/Florence

Slitet hotell med smutsiga rum. När vi checkade in låg det gammal mat på golvet som såg ut som torkad kyckling eller liknande. Heltäckningsmattan och möblerna kändes äckliga. Sängen var dock fräsch. Vi bad om städning men den var under all kritik, det enda de gjorde var att tömma papperskorgarna och fylla på med handdukar. Vi fick inte ens sängen bäddad. Skulle inte rekommendera detta hotellet. Personalen var dock väldigt trevlig.

Staff very friendly and helpful. Food excellent at the bar.

The guys at the front desk are awesome — always going the extra mile without even being asked. Super helpful and friendly every time. Can't say enough good things about them!

Room had a little order and door lock did not function.

I arrived during the huge snowstorm and Justin at the front desk was so helpful, he welcomed me in from the cold and his customer service was incredible! Overall the stay was very nice and the staff is wonderful, I would definitely recommend!!