Is parking available at the property?

Parking is available on-site and is included in the resort fee. Valet parking is also offered.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, ranging from approximately USD 10 to 50 per person.

Does the property allow pets?

Pets are allowed with a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available, and guests can arrange transfers by contacting the property directly.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities, and elevators. Accessible rooms and bathrooms are available, ensuring comfort for guests with disabilities.

What is the location of the property in relation to key landmarks?

The property is located on Lake Oconee, within a 15-minute drive of Lake Oconee Village and approximately 5.6 miles from St. Mary's Good Samaritan Hospital. Public transport options may be limited in the area.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. The pool's operational hours and seasonal availability may vary.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age. Specific age limits may apply.

What are the policies regarding extra beds and cribs?

The property offers cribs and rollaway beds, subject to availability. Additional charges may apply, and advance requests are recommended.

The Ritz-Carlton Reynolds, Lake Oconee Resort

Average nightly price at The Ritz-Carlton Reynolds, Lake Oconee by month, last 12 months (USD)
Month	Average price
January	$464
February	$571
March	$740
April	$2,261
May	$1,094
June	$896
July	$1,053
August	$938
September	$945
October	$712
November	$702
December	$623

What guests think

Reviews of The Ritz-Carlton Reynolds, Lake Oconee describe a scenic lakeside resort with extensive amenities and welcoming staff, though experiences vary, with repeated praise for activities balanced by complaints about housekeeping lapses and occasional valet or front‑desk issues.

Many guests highlight the beautiful grounds, pools, lake activities, and spa as standout features for couples, families, and golfers. Food and restaurant experiences range from excellent to disappointing. The setting is a quiet lakeside escape about an hour from Atlanta. Expect an upscale, activity‑rich lakeside escape.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Extensive resort amenities—pools, spa, lake activities, golf, kids areas, and on‑site bars/restaurants—earn strong praise; occasional hiccups noted with valet logistics and a one‑off golf cart issue.

Related guest reviews

10

Carla

Jun 14, 2023

·

Stayed 1 night

Beautiful facilities. Standard king room very expensive... Check in at 4:00 out by 11:00 a.m. - makes a short stay

10

Chad

Jan 12, 2023

·

Stayed 2 nights

Awesome property with spa, golf and lake front pools, bars and restaurants.

10

Dana

Jul 18, 2025

·

Stayed 2 nights

What a beautiful property! We enjoyed the spa, walking on the grounds, the on-site restaurants, and the lake. The staff was so accommodating and we enjoyed our 3 day stay.

10

Jason

Jun 17, 2023

·

Stayed 2 nights

Amazing hotel! Never had to leave the property, everything you need is on site.

10

Melissa

Jul 29, 2025

·

Stayed 1 night

This was a wonderful quick anniversary getaway. The entire staff at the Ritz made it so special. We did a couples massage at the spa and it was lovely and they also had a special anniversary gift for us. Once we got back from the spa the surprises kept coming, a bottle of champagne was sent to our room. This hotel really knows how to make a special occasion feel even more special.

10

Jeffery

Oct 24, 2022

·

Stayed 3 nights

this was a great hotel and location if you like golf, boating or hiking. you are away from major town, so other than on-site restaurants, you have few choices. there is a near-by Publix! great spa!

8

ganesh

May 4, 2024

·

Stayed 1 night

Beautiful property with great resort amenities Food sadly is below average. Service in some sections of the property was great. Room was clean, balconies have no lights so outside seating in the evening from room is very limited. Pools and resort activities are well planned and excellent.

10

Margaret

May 28, 2024

·

Stayed 3 nights

Beautiful grounds and lots of fun things to do with kids.

10

Jin

Jun 25, 2022

·

Stayed 1 night

Amazing resort with the best infinity pool and views!

10

Claudia

May 15, 2023

·

Stayed 1 night

Great kids area. Nice pools. Bad food.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms are often described as clean or spotless, but housekeeping reliability is inconsistent, with several reports of missed service and one broken shower.

Related guest reviews

10

Marilyn

Dec 24, 2025

·

Stayed 2 nights

From the moment we arrived, our stay was exceptional. The staff was consistently warm, attentive, and highly professional throughout our visit. Our rooms were spotless and beautifully appointed, and the ice skating experience was a standout highlight. My family and I truly enjoyed our time at the Ritz-Carlton and look forward to returning.

8

ganesh

May 4, 2024

·

Stayed 1 night

Beautiful property with great resort amenities Food sadly is below average. Service in some sections of the property was great. Room was clean, balconies have no lights so outside seating in the evening from room is very limited. Pools and resort activities are well planned and excellent.

6

Curtis M.

Aug 8, 2025

·

Stayed 3 nights

Beautiful area but service was off! Room cleaning never happened unless we called! $700 a night room not worth this price.... Service in bar and restaurant was excellent, valet was wonderful. Service for room cleaning was not good.

6

David

Aug 4, 2023

·

Stayed 1 night

My wife and I spent a few nights at this location. Right after leaving, we stopped for gas and noticed that the valet parking service had put large gashes in one of the tire rims. I contacted the hotel management and they took down my information. I later informed them that the dealership said the rim could not be buffed out but had to be replaced. The car is a very expensive car with expensive rims. Hotel management said they turned it over to the loss prevention department and that they would be reaching out to me. It has been a couple months and I still have not heard from them. I have also reached out to hotel management again with no response. We have noticed that this Ritz-Carlton mimics a service mindset with very little follow through. For the three nights we stayed there, our bedding was never made up once, as well as other service issues. This was definitely not our typical experience at a Ritz-Carlton.

2

Nicholas

Dec 21, 2024

·

Stayed 1 night

Terrible service. Showed up at 12, lots of people inside, nobody greeting. Had no idea where to park and then we found out valet only. Bag help nonexistent. Small rooms, shower broken, would not recommend

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many guests find rooms comfortable and well appointed with pleasant views, but some report small rooms, first‑floor privacy concerns, thermostat difficulties, and unlit balconies; one review mentioned a broken shower.

Related guest reviews

10

Marilyn

Dec 24, 2025

·

Stayed 2 nights

From the moment we arrived, our stay was exceptional. The staff was consistently warm, attentive, and highly professional throughout our visit. Our rooms were spotless and beautifully appointed, and the ice skating experience was a standout highlight. My family and I truly enjoyed our time at the Ritz-Carlton and look forward to returning.

8

ganesh

May 4, 2024

·

Stayed 1 night

Beautiful property with great resort amenities Food sadly is below average. Service in some sections of the property was great. Room was clean, balconies have no lights so outside seating in the evening from room is very limited. Pools and resort activities are well planned and excellent.

10

Marvin

May 26, 2024

·

Stayed 1 night

Nice views & very relaxing

2

Keisha

May 27, 2025

·

Stayed 1 night

I was quite taken aback by the customer service I received at the front desk. When I learned that I was assigned to a room on the first floor, I requested a higher level, as my booking promised a balcony. The staff member informed me that there were no other options available. Upon entering my room, I was disappointed with the view and felt claustrophobic, as I couldn’t keep the curtains open with people passing by, which made me uncomfortable. When I voiced my concerns, they offered to move me to a different floor. However, I end up staying in the same room because I was too tired to move. I was disheartened because I wondered why my initial request wasn’t accommodated. It felt like my needs were overlooked, and paying $703 for a night in a room where I felt uneasy was not acceptable. I’ve stayed at Ritz Carlton before and have never experienced this kind of treatment. It’s important to prioritize customer satisfaction. Additionally, after receiving the keys, the staff member didn’t offer any directions, leaving us to navigate our way to the room on our own. 😔😔😔

10

Jeff

Mar 27, 2024

·

Stayed 2 nights

Great view, food, and activities.

8

Kathleen

Jan 21, 2025

·

Stayed 4 nights

It was cold in the room and we had difficulty with the thermostat. we had a very long walk from the lobby to our room and were told that there was nothing else available. Lesson learned request something closer in the future golf cart issues the one night we went to Gaby's for dinner. the staff handled the issues with grace and efficency.

2

Nicholas

Dec 21, 2024

·

Stayed 1 night

Terrible service. Showed up at 12, lots of people inside, nobody greeting. Had no idea where to park and then we found out valet only. Bag help nonexistent. Small rooms, shower broken, would not recommend

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as warm, accommodating, and professional with thoughtful celebration touches; however, several reviews cite uneven front‑desk or valet interactions and weak follow‑through.

Related guest reviews

10

Susan

Sep 18, 2025

·

Stayed 1 night

Quality property. Pricey but well worth it. All the extras are there. Wish I could stay another night or too! Impeccable service.

10

Regina

May 19, 2025

·

Stayed 1 night

Friendly and respectful staff

10

Marilyn

Dec 24, 2025

·

Stayed 2 nights

From the moment we arrived, our stay was exceptional. The staff was consistently warm, attentive, and highly professional throughout our visit. Our rooms were spotless and beautifully appointed, and the ice skating experience was a standout highlight. My family and I truly enjoyed our time at the Ritz-Carlton and look forward to returning.

10

Amanda

Feb 28, 2023

·

Stayed 1 night

Staff was extremely friendly and accomodating. They went the extra mile to welcome us.

10

Chelsea

Apr 20, 2025

·

Stayed 4 nights

This resort surpassed expectations and I was very pleased with everything from the customer service, to the room service. I will stay again in a heartbeat.

10

Carly

Sep 23, 2025

·

Stayed 1 night

I purchased for my daughter’s wedding night. They could not have been more accommodating. Allowing to check in early and get the key prior to the wedding and had a beautiful complementary set up upon their arrival. As always, the Ritz Carlton is 2nd to none!

10

Sheila

Mar 31, 2025

·

Stayed 3 nights

Beautiful Property! Great Southern Hospitality. Everyone was so nice. Loved everything about the Ritz! Can’t wait to go back!!

10

Ashley britton

Aug 23, 2022

·

Stayed 1 night

We love this property! The grounds are beautiful, the staff is personable, helpful, and professional. Teysha at the front desk is genuinely happy and exemplifies such wonderful customer service.

6

David

Aug 4, 2023

·

Stayed 1 night

My wife and I spent a few nights at this location. Right after leaving, we stopped for gas and noticed that the valet parking service had put large gashes in one of the tire rims. I contacted the hotel management and they took down my information. I later informed them that the dealership said the rim could not be buffed out but had to be replaced. The car is a very expensive car with expensive rims. Hotel management said they turned it over to the loss prevention department and that they would be reaching out to me. It has been a couple months and I still have not heard from them. I have also reached out to hotel management again with no response. We have noticed that this Ritz-Carlton mimics a service mindset with very little follow through. For the three nights we stayed there, our bedding was never made up once, as well as other service issues. This was definitely not our typical experience at a Ritz-Carlton.

2

Nicholas

Dec 21, 2024

·

Stayed 1 night

Terrible service. Showed up at 12, lots of people inside, nobody greeting. Had no idea where to park and then we found out valet only. Bag help nonexistent. Small rooms, shower broken, would not recommend

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Scenic lakeside setting about an hour from Atlanta, ideal for a quiet getaway with golf and outdoor activities; being away from a major town means few off‑property dining options.

Related guest reviews

10

Dana

Jul 18, 2025

·

Stayed 2 nights

What a beautiful property! We enjoyed the spa, walking on the grounds, the on-site restaurants, and the lake. The staff was so accommodating and we enjoyed our 3 day stay.

10

Juan

Dec 27, 2023

·

Stayed 2 nights

Lovely site

10

Oliver

Mar 17, 2025

·

Stayed 8 nights

Beautiful location friendly staff

10

Jeffery

Oct 24, 2022

·

Stayed 3 nights

this was a great hotel and location if you like golf, boating or hiking. you are away from major town, so other than on-site restaurants, you have few choices. there is a near-by Publix! great spa!

10

john

Jul 16, 2024

·

Stayed 5 nights

A true hidden gem just about an hour outside of Atlanta. If you want to get away, love golf and a beautiful lake- this IS THE PLACE!

10

Kendra

Jan 2, 2023

·

Stayed 1 night

The Ritz Carlton at Lake Oconee is a beautiful resort for some well deserved rest and relaxation.

10

Marvin

May 26, 2024

·

Stayed 1 night

Nice views & very relaxing

10

Shekhar

May 25, 2024

·

Stayed 1 night

Beautiful property and a great weekend getaway from Atlanta

10

Jeff

Mar 27, 2024

·

Stayed 2 nights

Great view, food, and activities.

10

Janet

Jul 14, 2024

·

Stayed 2 nights

Beautiful location, casual and fun!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On‑site dining offers variety and is praised by many, but food quality is inconsistent, with several reviews calling it below average or disappointing; one venue’s service also drew criticism.

Related guest reviews

10

Dana

Jul 18, 2025

·

Stayed 2 nights

What a beautiful property! We enjoyed the spa, walking on the grounds, the on-site restaurants, and the lake. The staff was so accommodating and we enjoyed our 3 day stay.

10

Jeffery

Oct 24, 2022

·

Stayed 3 nights

this was a great hotel and location if you like golf, boating or hiking. you are away from major town, so other than on-site restaurants, you have few choices. there is a near-by Publix! great spa!

8

ganesh

May 4, 2024

·

Stayed 1 night

Beautiful property with great resort amenities Food sadly is below average. Service in some sections of the property was great. Room was clean, balconies have no lights so outside seating in the evening from room is very limited. Pools and resort activities are well planned and excellent.

6

Curtis M.

Aug 8, 2025

·

Stayed 3 nights

Beautiful area but service was off! Room cleaning never happened unless we called! $700 a night room not worth this price.... Service in bar and restaurant was excellent, valet was wonderful. Service for room cleaning was not good.

10

Jeff

Mar 27, 2024

·

Stayed 2 nights

Great view, food, and activities.

8

Kathleen

Jan 21, 2025

·

Stayed 4 nights

It was cold in the room and we had difficulty with the thermostat. we had a very long walk from the lobby to our room and were told that there was nothing else available. Lesson learned request something closer in the future golf cart issues the one night we went to Gaby's for dinner. the staff handled the issues with grace and efficency.

10

Guy

Oct 8, 2023

·

Stayed 2 nights

Spectacular five star property. Gorgeous, great food, southern hospitality at its best. You won’t wNt to leave. You will be back!!

8

Lawrence

Jul 9, 2024

·

Stayed 2 nights

I liked how it felt like you were at a lake house. I liked the smores & restaurant options. I did not like the service (or lack of) getting my bags to my room nor did I like the service we received at the Italian restaurant.

10

Marcus

Mar 16, 2023

·

Stayed 1 night

This one one of nicest places I have ever visited. The perfect natural getaway. The property is amazing and the staff outstanding every way! Perfect for a family trip or romantic getaway. Also very good food on the property...one of the hardest places to leave for sure!!!

10

Claudia

May 15, 2023

·

Stayed 1 night

Great kids area. Nice pools. Bad food.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $786	7 $829
8 $677	9 $662	10 $657	11	12	13 $803	14 $759
15 $728	16 $1,359	17 $1,363	18 $667	19 $699	20	21
22 $800	23 $764	24 $886	25 $949	26 $986	27 $867	28 $880
29 $652	30 $639

Su	Mo	Tu	We	Th	Fr	Sa
		1 $665	2 $667	3 $644	4 $982	5 $979
6 $658	7 $636	8 $679	9 $657	10 $575	11 $1,044	12 $764
13 $607	14 $587	15 $587	16 $568	17 $623	18 $788	19 $864
20 $625	21 $617	22 $647	23 $625	24 $685	25 $791	26 $782
27 $846	28 $804	29 $702	30 $844	31 $835

The Ritz-Carlton Reynolds, Lake Oconee

Prices for The Ritz-Carlton Reynolds, Lake Oconee

Monthly average prices

About this property

Location

Guest reviews of The Ritz-Carlton Reynolds, Lake Oconee

Who stays here?

What guests think

No written reviews

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Ritz-Carlton Reynolds, Lake Oconee

Prices for upcoming dates