Holiday Inn Express Fayetteville Fort Bragg by IHG

The guest lounge was under renovation but the hotel looked new. It was very clean.

The hotel is transitioning to a Holiday Inn Express which was not revealed to us until we got there. We supposedly got a reduced rate because of that fact. The gym was not in operation, which was a big disappointment. The breakfast was pretty lame...no juices offered. Our shower leaked which we reported to the front desk who said they already knew about it. On our first morning, the water went into the hall and i almost slipped on it leaving the bathroom. All they needed to do was run a bead of caulk along the outside edge..didnt happen. They seemed irritated that we put our Do Not Disturb sign on our door until about 10 or 11 and still expected to get our bed made. Very disappointed with our stay. Will try somewhere different when we return.

Free parking, very nice and clean facilities, and one of the nicest breakfasts I’ve seen at a hotel in a while. Definitely returning next time I’m in town.

Under renovation… No breakfast area or no gym! No description on Expedia at all. I felt like being lied to about the hotel condition.

Super clean, excellent full breakfast, very helpful staff, great parking, great bathroom. Holiday Inn Express will be my first choice every time going forward.

Comfortable, spacious, clean rooms with great amenities. Friendly and helpful front desk staff. The property is currently undergoing internal and external renovations, but there were no disturbances during our stay.

Had I realized that this property was under construction (renovation) and has been for a year or so (according to a staff member), I would not have booked our stay with them. I don't believe this was fully disclosed at the time of booking, to my recollection. As such, it was not a pleasant 2 nights. After the 1st night, I should have cancelled the 2nd night and re-booked at the Hilton Garden Inn which was practically next door.

The property is being totally renovated but our room was excellent! The only negative things were the lobby not being finished and the continental breakfast could stand improvement on the coffee and selections. I will book there again because I believe the negative issues are due to the renovation.

Construction on second floor. No ice machine.

Ongoing renovations created limitations to amenities. Limited breakfast, no exercise facility. Otherwise, the hotel is clean, updated, and has a friendly staff.

The hotel was super clean and well maintained - seemed to be a relatively new hotel. It was a great night's stay. The fresh coffee available at all times in the lobby was wonderful.

The guest lounge was under renovation but the hotel looked new. It was very clean.

The bathroom shower was not cleaned thoroughly. There was hair and dirt residue along the shower. I did enjoy the size and design of the room.

Property and rooms clean and I felt safe. Breakfast had a variety of options. Would definitely stay again.

Great and they’re newly renovated

Terrible experiences! Supposed to have been a non smoking facility! Definitely was not! The hallways leading to the rooms and the rooms themselves wreaked of old stale cigarette smoke and marijuana! I coughed all night with extreme shortness of breath my last night there( June 14th with checkout on the 15th) The only fresh air was in the Lobby! Carpets should be shampooed or replaced! Would never stay there again and do not recommend this facility! The young lady at the checkin was nice!

The first room they gave me had a stale cigerette smell and i had to request a change. The second room had mildew growing on the bathtub caulking. Other than that, it was fine.

Room was super dirty… I couldn’t breathe

Very clean. New and updated.

Very nice hotel in the ‘ville near the malls. Great value that gets you an exceedingly comfortable room, above-average breakfast, and a very clean hotel. We’d stay again.

I enjoyed the stay. The property is newly renovated, modern and clean!

Great size room bed was comfortable! Hubby & I were very impressed. Bathroom needs a major update!

There are several issues with this property. The shower water pressure is so weak my wife couldn’t rinse the soap out of her her. The electrical system in room 227 may have a short in it as lights dimmed and flickered when on. I had to pull out the refrigerator and coffee pot to plug them in. On Saturday I came down for breakfast at 8:50 AM it was all cleaned up. Breakfast is until 9:00. My wife is a diabetic and having breakfast is important for her health. The wall tiles for the tub don’t line up. The property looks run down and out of date.

Comfortable, spacious, clean rooms with great amenities. Friendly and helpful front desk staff. The property is currently undergoing internal and external renovations, but there were no disturbances during our stay.

Great hotel. Very clean and the room we stayed in was fully renovated. Everything was brand new. Highly recommend.

Clean and close to fort brag(Liberty) and shopping. Gym has seen better days but got a workout in. Breakfast was ok.

Not a great experience. My wife and I stayed at the Cross Creek Inn for a week. The first few nights were deceptively quiet. We got great sleep. We didn't realize it was because our floor was essentially empty. Toward the end of the week more guests arrived and sleep was more difficult. We could hear everyone talking in the hall, doors closing and even a baby crying in his room several doors down. When we first arrived there were no toiletries in our room. The next morning I told the front desk. He apologized and relayed the message to a cleaning lady who was standing there. She said she would provide the toiletries when she made the room. We returned that evening and still there were no toiletries. I had to go back to reception to get toiletries myself. Our towels were never replaced during our visit. The first couple days we hung our towels on the rack so they were not replaced. After that we left them on the floor so they could be replaced. The maid took our bath towels off the floor and hung them as if they were fresh towels. We figured this out because one bath towel had a distinguishable hole. A few days later I noticed the towel I used had the same hole. I mentioned it to my wife and she said she had that towel the previous day. The following day we made a point of noticing. The towels were left on the floor and they were hung up again like fresh towels. I had to go to reception and get fresh towels myself. Also, my wife has long hair and would we notice it still th

The location is nice. There is a sidewalk leading to the shopping center nearby so we could walk around. The heating in the room is a little too loud. Took a while to get used to it.

Still under construction. Room was newly renovated but the TV didn’t work

Our initial room's Air Conditioner was not working properly; the female hostess moved us into another room in a timely manner.

They are in the midst of a full renovation and the public spaces downstairs are not yet completed. But staff was friendly and accommodating and the rooms had already been finished and were nice. They are projected to be finished later this spring. Our party of 20 had a good overnight stay.

Stayed one night. Staff was friendly, courteous and very helpful with answers to questions.

Super clean, excellent full breakfast, very helpful staff, great parking, great bathroom. Holiday Inn Express will be my first choice every time going forward.

Our room was clean and very comfortable. The staff were all friendly and helpful. Check in and out was simple

Very respectful staff.

Not a great experience. My wife and I stayed at the Cross Creek Inn for a week. The first few nights were deceptively quiet. We got great sleep. We didn't realize it was because our floor was essentially empty. Toward the end of the week more guests arrived and sleep was more difficult. We could hear everyone talking in the hall, doors closing and even a baby crying in his room several doors down. When we first arrived there were no toiletries in our room. The next morning I told the front desk. He apologized and relayed the message to a cleaning lady who was standing there. She said she would provide the toiletries when she made the room. We returned that evening and still there were no toiletries. I had to go back to reception to get toiletries myself. Our towels were never replaced during our visit. The first couple days we hung our towels on the rack so they were not replaced. After that we left them on the floor so they could be replaced. The maid took our bath towels off the floor and hung them as if they were fresh towels. We figured this out because one bath towel had a distinguishable hole. A few days later I noticed the towel I used had the same hole. I mentioned it to my wife and she said she had that towel the previous day. The following day we made a point of noticing. The towels were left on the floor and they were hung up again like fresh towels. I had to go to reception and get fresh towels myself. Also, my wife has long hair and would we notice it still th

Great staff, clean and quiet room

The front desk lady was so rude, she called me if I am leaving or I will extend I told her I will extend after 30 minutes she knocked the door and told me if u don’t come down to renew or leave in 10 minutes I will call the police

Hotel staff was very nice. The room was great! The breakfast was hot and fresh. I highly recommend. I will be coming back.

Our initial room's Air Conditioner was not working properly; the female hostess moved us into another room in a timely manner.

I enjoyed how fast I could get from my car to my room from the side entrance. Very convenient for when I need to run an errand or take a quick trip to the store. I only wish I could have seen my car from my side of the building but I wasn’t sure if we could park back there.

It was close to the mall and several popular restaurants.

It was quiet and close to restaurants.

We felt very safe & stores were close by.

Clean and close to fort brag(Liberty) and shopping. Gym has seen better days but got a workout in. Breakfast was ok.

Safe, quiet, clean and convenient!

The location is nice. There is a sidewalk leading to the shopping center nearby so we could walk around. The heating in the room is a little too loud. Took a while to get used to it.

It was nice and quiet

Good location that’s close to dining and shopping. Staff has been very friendly

Very nice hotel in the ‘ville near the malls. Great value that gets you an exceedingly comfortable room, above-average breakfast, and a very clean hotel. We’d stay again.

This hotel is being remodeled as it transitions to a new buyer. I was fortunate to be book in a newly renovated wing. It was nice but the area around the elevator was a mess from construction. Would not stay there again until they have completed. I was told that would be at the end of the year. Staff was polite. Breakfast was okay but limited and had no juice available, no waffles, and only bacon as a choice.

Free parking, very nice and clean facilities, and one of the nicest breakfasts I’ve seen at a hotel in a while. Definitely returning next time I’m in town.

Property and rooms clean and I felt safe. Breakfast had a variety of options. Would definitely stay again.

There are several issues with this property. The shower water pressure is so weak my wife couldn’t rinse the soap out of her her. The electrical system in room 227 may have a short in it as lights dimmed and flickered when on. I had to pull out the refrigerator and coffee pot to plug them in. On Saturday I came down for breakfast at 8:50 AM it was all cleaned up. Breakfast is until 9:00. My wife is a diabetic and having breakfast is important for her health. The wall tiles for the tub don’t line up. The property looks run down and out of date.

Super clean, excellent full breakfast, very helpful staff, great parking, great bathroom. Holiday Inn Express will be my first choice every time going forward.

The hotel is in the middle of a major reconstruction. Our room was nice and quite big. We didn’t have breakfast at the hotel because the coffee machine and the juice maker were broken. In addition, the eggs and meat were just crumbs left in the trays even though breakfast did not end for another 90 minutes. The staff was friendly and the bed was comfortable.

The property is being totally renovated but our room was excellent! The only negative things were the lobby not being finished and the continental breakfast could stand improvement on the coffee and selections. I will book there again because I believe the negative issues are due to the renovation.

Hotel staff was very nice. The room was great! The breakfast was hot and fresh. I highly recommend. I will be coming back.

Ongoing renovations created limitations to amenities. Limited breakfast, no exercise facility. Otherwise, the hotel is clean, updated, and has a friendly staff.

Very nice hotel in the ‘ville near the malls. Great value that gets you an exceedingly comfortable room, above-average breakfast, and a very clean hotel. We’d stay again.