Name: Puente Colgante Boutique Hotel
Address: Maria Diaz de Haro, 2, Portugalete, Basque Country, Spain, Portugalete, Biscay, ES
Price range: $96–$396 per night
Rating: 8.88

What guests think

Across recent reviews, Puente Colgante Boutique Hotel stands out for its scenic riverside location beside the Bizkaia Bridge, friendly staff, and comfortable, spacious rooms, with many guests recommending river-view rooms for quiet stays and memorable views.

Breakfast and the on-site restaurant are widely praised, though several guests mention inconsistent breakfast organization or uneven restaurant service. The hotel sits outside central Bilbao but is close to Metro links, making trips into the city straightforward. Common caveats include paid parking that can be tricky to access and occasional noise in city-facing rooms. Overall, it suits travellers seeking a comfortable base with easy access to Bilbao via Metro.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar receive frequent praise, while a few guests found the restaurant underwhelming or service stretched. There is a paid parking garage, though several reviews report it can be hard to locate or access.

Related guest reviews

10

Ernest D

Jul 1, 2024

·

Stayed 1 night

The hotel was excellent, location, service and attention we received. One thig to note: if you have a long car the parking spaces can be difficult to get into.

8

Gillian

Jun 22, 2024

·

Stayed 2 nights

Very good comfortable hotel, situated within 20 mins of the Bilbao ferry port and right beside the world heritage site hanging bridge.The hotel also has a secure parking garage at a cost of 19 euros a night. The rooms are large and comfortable,we had one looking over the river. There are no coffee making facilities in the room but there is a free machine in the lobby.Breakfast is adequate. I would definitely stay here again.

10

Yanghee

Oct 6, 2025

·

Stayed 1 night

The hotel was welcoming from the minute we walked in. Our rooms overlooked the river and the Bizkaia bridge. The restaurant on-site was great too!

10

Rob

Sep 23, 2025

·

Stayed 2 nights

Surprise little hotel in a great location. We weren't sure how this hotel near Bilbao was going to work out, but the location was outstanding, and very interesting. Easy access to Bilbao. Highy recommend it. The hotel restaurant was a little lacking, but there were many other food options.

10

Russell

May 5, 2025

·

Stayed 1 night

Great staff who assisted us no end. Hotel a little difficult to spot as you drive down the hill - better signage for hotel and their garage would be helpful. Right next to a remarkable river crossing.

10

Mark

Aug 21, 2024

·

Stayed 1 night

A lovely hotel in a great spot. Very nice restaurant too. Would definitely go back again.

10

Jonas

May 28, 2024

·

Stayed 14 nights

Saubere Zimmer, Rezeption immer erreichbar und Personal ist super hilfsbereit und freundlich. Beide Restaurants waren auch sehr gut und selbst wenn es eine Sprachbarriere gab wurde nie aufgegeben, sondern jemand gesucht der übersetzen kann. Hotelbar auch super, tolle Bierauswahl und der Wermuth ist wirklich klasse!

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6

UNA

Sep 24, 2024

·

Stayed 2 nights

Chaotic start to our stay when we could not access the hotel parking garage.A film crew was using the hotel as a location and their security had taped off the entrance to the garage.Bizarrely the hotel receptionist was completely unaware of the inaccessibility.We managed to park in a nearby public multi storey car park which only cost €7.50/day compared to €19 at the hotel. We had a river view room which was spacious & the view of the bridge & river is spectacular. There are extremely limited evening dining options in the area.We were lucky to get a table in the hotel bar as it was busy and chaotic.I had not been advised at check in that booking in advance was advisable and we were not given any information about breakfast. The hotel is a convenient 15 minute drive from the ferry port at Bilbao but quite a distance from the city centre.Be aware the area behind the hotel is extremely hilly and the nearest train station is 500m away, if you are arriving by public transport & have a lot of luggage.It is a lovely hotel but I feel the staff could do with further customer service training.

10

Karl

Oct 8, 2023

·

Stayed 3 nights

Amazing hotel with an amazing location. Highly recommend staying here. Try the Tuna salad, it’s to die for.

8

Katherine

Oct 4, 2024

·

Stayed 1 night

Great position by bridge but difficult to find the hotel car park.

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Cleanliness

Reviews frequently note clean rooms and a well-kept property, though a few report housekeeping misses and some maintenance wear in certain areas.

Related guest reviews

10

Heria

Jul 22, 2024

·

Stayed 1 night

The best hotel in Portugalete, great location, view is beautiful. The staffs are very nice and very helpful. The room is clean!

10

Rolf

Jun 8, 2025

·

Stayed 1 night

Trevliga rena rum. Proffesionell personal. Fantastiskt god mat på restaurangen

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6

ROBERTO

Oct 6, 2024

·

Stayed 2 nights

Hotel tem um ótimo café da manhã com atendentes boas e simpáticas. É um hotel mal conservado, com carpete sujo e móveis lascados e com alguns quartos em situação de baixa conservação: cortinas caídas, banheiro com teto mofado e uma banheira pequena, desnecessária que poderia ter nos derrubado durante o banho. Sem espelho de aumento para maquiagem e pouco espaço pra 2 malas. Esse hotel não merece, atualmente, a condição de Boutique Hotel!

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10

Joe

Jun 10, 2025

·

Stayed 2 nights

Great location, outside of city centre but easily accessible via train. Great local area, lots of bars, restaurants etc. The restaurant in the hotel is also fantastic and excellent service is provided. Rooms are spacious and clean and worth paying extra for a view of the bridge.

10

Alvaro Javier

Oct 23, 2025

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Stayed 1 night

Muy bien. En el hotel todo es muy nuevo, limpio, lindo y funcional. El personal excelente. Y lo insuperable es la ubicación.

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10

Simone

Feb 15, 2026

·

Stayed 4 nights

Clean room friendly helpful staff

10

Nicola

Oct 13, 2025

·

Stayed 3 nights

Room was super clean and a good size. The bathroom was spacious and had plenty of amenities. Good central location and not too noisy at night time. Staff were friendly, would definitely recommend it.

10

Marilys

Dec 18, 2024

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Stayed 1 night

This cute, clean hotel is centrally located to shops and restaurants. Our room had a view of the river which was a huge plus! Staff was very friendly.

10

Antonio

May 11, 2025

·

Stayed 1 night

Hotel cómodo,limpio y bonito. Trato muy amable del personal,hemos estado muy agusto

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6

Mary

Sep 1, 2025

·

Stayed 1 night

Bathroom was not clean, hair in shower. Side table tops also noted cleaned. Bed linens had been changed. Excellent location.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with standout river or bridge views and quieter stays on the river side; some have balconies. A few note sparse decor in a refreshed room, no in-room coffee in at least one case, and street-facing noise.

Related guest reviews

10

Olivier

May 28, 2023

·

Stayed 3 nights

Hôtel très agréable avec une superbe vue. Attention, du fait de sa situation très proche des bars il faut absolument prendre une chambre avec vue sur la rivière pour se protéger du bruit la nuit. Les chambres avec balcon sont un vrai plus, quel plaisir de se prélasser en regardant le transbordeur. Pour la voiture le parking public couvert est à 2 pas et facture 12 € les 24 heures.

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10

Alvaro Javier

Oct 23, 2025

·

Stayed 1 night

Muy bien. En el hotel todo es muy nuevo, limpio, lindo y funcional. El personal excelente. Y lo insuperable es la ubicación.

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8

Gillian

Jun 22, 2024

·

Stayed 2 nights

Very good comfortable hotel, situated within 20 mins of the Bilbao ferry port and right beside the world heritage site hanging bridge.The hotel also has a secure parking garage at a cost of 19 euros a night. The rooms are large and comfortable,we had one looking over the river. There are no coffee making facilities in the room but there is a free machine in the lobby.Breakfast is adequate. I would definitely stay here again.

10

Patricia

Oct 6, 2025

·

Stayed 2 nights

Lovely hotel and our corner room offered excellent views. The reception staff were lovely, always pleasant and very helpful.

10

Lisa

Oct 19, 2025

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Stayed 1 night

Staff was helpful and friendly. It was obvious that the property was being refreshed which may account for the fact that our room had zero decoration

10

Andreas

Aug 3, 2024

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Stayed 1 night

Unser Zimmer war geräumig und ansprechend, es hatte einen tollen Ausblick auf den Nervion und die beeindruckende Schwebefähre Puente Bizkaia (Weltkulturerbe). Da an Flusspromenade keine Autos fahren dürfen, war es dort schön ruhig. Das Frühstücksbüffet war ausgezeichnet, das Personal sehr freundlich, die Rezeption rund um die Uhr besetzt. Das Hotel hat Stil und Klasse, der Preis ist angemessen.

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10

Nicola

Oct 13, 2025

·

Stayed 3 nights

Room was super clean and a good size. The bathroom was spacious and had plenty of amenities. Good central location and not too noisy at night time. Staff were friendly, would definitely recommend it.

10

AGUSTIN

Nov 2, 2025

·

Stayed 1 night

Habitación impecable, hotel en el mejor sitio posible. Un pero sería el acceso en coche, complicado.

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8

Emilio

Jan 9, 2025

·

Stayed 2 nights

Habitaciones relativamente cómodas respecto muchos hoteles. Siempre pueden y deben de mejorar la comodidad. Pero en general muy, muy aceptables.

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10

Harold

Jan 4, 2023

·

Stayed 19,360 nights

One of the most amazing places I’ve stayed. Try to book the river view is totally worth it. The city view not so much. On weekends you may hear people on their normal routines which is quite interesting. Wear ear plugs if light sleeper. LOVED IT!

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Service

Staff are widely described as friendly, welcoming, and helpful, with efficient reception and occasional early check-in. A minority cite issues such as poor handling of a breakfast seating problem or limited communication during busy periods.

Related guest reviews

10

Thomas

Apr 16, 2024

·

Stayed 1 night

Bilbo’s celebrated football championship and, despite the busy days, staff made us feel special, welcome and well cared for.

10

Simone

Feb 15, 2026

·

Stayed 4 nights

Clean room friendly helpful staff

10

Patricia

Oct 6, 2025

·

Stayed 2 nights

Lovely hotel and our corner room offered excellent views. The reception staff were lovely, always pleasant and very helpful.

10

Amanda Helena

Aug 4, 2025

·

Stayed 1 night

Reception staff were very helpful with info about the area and restaurant options nearby.

10

Lisa

Oct 19, 2025

·

Stayed 1 night

Staff was helpful and friendly. It was obvious that the property was being refreshed which may account for the fact that our room had zero decoration

10

SANTIAGO

Oct 19, 2023

·

Stayed 1 night

Really friendly stay. Nice hotel with nice views to river and bridge. Nice and healthy breakfast. Sure that I’m coming back again!

4

luis francisco

Aug 5, 2023

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Stayed 1 night

El hotel esta bien ubicado y es bonito, no obstante lo anterior habíamos reservado desayuno para las 9 y 30. Nos ubicaron en una mesa y mientas fuimos a tomar el desayuno otra huésped tomo la mesa y la mesera nos ubico en otra, en ese momento otra huesped muy grosera dijo que era su mesa y a pesar que ya estabamos sentados se hizo en nuestra mesa y la mesera nos pidio movernos de nuevo. Cancele el desayuno para mi familia pues la verdad me senti maltratado y sin apoyo del personal del hotel. A pesar de lo bonito, nunca volveremos con mi familia

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10

Bo

Sep 10, 2025

·

Stayed 2 nights

Selv om hotellet ligger ca 15 minutter fra. Bilbao centrum var det en fantastisk oplevelse på grund af det meget hjælpsomme og venlige personale. Straks ved ankomsten følte man sig meget velkommen og godt hjulpet. En fornøjelse.

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6

UNA

Sep 24, 2024

·

Stayed 2 nights

Chaotic start to our stay when we could not access the hotel parking garage.A film crew was using the hotel as a location and their security had taped off the entrance to the garage.Bizarrely the hotel receptionist was completely unaware of the inaccessibility.We managed to park in a nearby public multi storey car park which only cost €7.50/day compared to €19 at the hotel. We had a river view room which was spacious & the view of the bridge & river is spectacular. There are extremely limited evening dining options in the area.We were lucky to get a table in the hotel bar as it was busy and chaotic.I had not been advised at check in that booking in advance was advisable and we were not given any information about breakfast. The hotel is a convenient 15 minute drive from the ferry port at Bilbao but quite a distance from the city centre.Be aware the area behind the hotel is extremely hilly and the nearest train station is 500m away, if you are arriving by public transport & have a lot of luggage.It is a lovely hotel but I feel the staff could do with further customer service training.

10

Neil

May 26, 2025

·

Stayed 1 night

Excellent hotel with great views of the river from the rooms and balconies. Staff were very helpful and able to check in to our rooms on early arrival.

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Location

Riverside setting beside the Bizkaia (Puente Colgante) bridge earns repeated praise, and Metro access makes reaching Bilbao easy. Several note it is outside the city centre, with some hilly approaches and occasionally tricky car access.

Related guest reviews

8

Suzanne

May 22, 2025

·

Stayed 2 nights

Beautiful setting on river. Someway from Bilbao

10

Eduardo

Jan 17, 2025

·

Stayed 2 nights

El lugar y el hotel son muy lindos, estan alejados de bilbao y hay q usar el metro para ir a la ciudad y al centro, es en realidad en Portugalete y si tu idea es pasear por bilbao (centro) esta bastante alejado

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10

Alvaro Javier

Oct 23, 2025

·

Stayed 1 night

Muy bien. En el hotel todo es muy nuevo, limpio, lindo y funcional. El personal excelente. Y lo insuperable es la ubicación.

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10

Henrik

Oct 17, 2025

·

Stayed 3 nights

Super location, nice hotel, boutique hotel indeed

10

Nicola

Oct 13, 2025

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Stayed 3 nights

Room was super clean and a good size. The bathroom was spacious and had plenty of amenities. Good central location and not too noisy at night time. Staff were friendly, would definitely recommend it.

10

Kin Chung

Aug 3, 2023

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Stayed 3 nights

The hotel has a wonderful view of the river. Very quiet and relaxing. Close to train station. Lots of choices for restaurants. Highly recommended.

10

Lars

Apr 16, 2025

·

Stayed 1 night

Super Hotel mit toller Lage am Ria....

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10

Rob

Sep 23, 2025

·

Stayed 2 nights

Surprise little hotel in a great location. We weren't sure how this hotel near Bilbao was going to work out, but the location was outstanding, and very interesting. Easy access to Bilbao. Highy recommend it. The hotel restaurant was a little lacking, but there were many other food options.

10

Bertrand

Sep 1, 2025

·

Stayed 2 nights

Séjour parfait avec un environnement magnifique sur la ville et accès métro

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10

AGUSTIN

Nov 2, 2025

·

Stayed 1 night

Habitación impecable, hotel en el mejor sitio posible. Un pero sería el acceso en coche, complicado.

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Dining

Breakfast and the on-site restaurant are frequently praised for quality and variety. Some guests report cold or poorly organized breakfasts, limited evening options nearby, or inconsistent restaurant service.

Related guest reviews

10

Tatiana

Dec 29, 2025

·

Stayed 2 nights

Equipe muito gentil e prestativa, aposentos maravilhosos e café da manhã fantástico, super indico!

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10

Joe

Jun 10, 2025

·

Stayed 2 nights

Great location, outside of city centre but easily accessible via train. Great local area, lots of bars, restaurants etc. The restaurant in the hotel is also fantastic and excellent service is provided. Rooms are spacious and clean and worth paying extra for a view of the bridge.

8

Jörg-Hans

May 24, 2024

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Stayed 4 nights

The breakfast is not really good. Cold eggs and not good organized. Everything in a furniture and everybody standing in front of it.

10

Yanghee

Oct 6, 2025

·

Stayed 1 night

The hotel was welcoming from the minute we walked in. Our rooms overlooked the river and the Bizkaia bridge. The restaurant on-site was great too!

10

julie

May 18, 2025

·

Stayed 1 night

Nous avons passé une nuit au sein de cette hôtel, nous avons adorés ! Nous avons pris le petit déjeuner c’était TOP!! le personnel est accueillant - Je recommande fortement

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10

Andreas

Aug 3, 2024

·

Stayed 1 night

Unser Zimmer war geräumig und ansprechend, es hatte einen tollen Ausblick auf den Nervion und die beeindruckende Schwebefähre Puente Bizkaia (Weltkulturerbe). Da an Flusspromenade keine Autos fahren dürfen, war es dort schön ruhig. Das Frühstücksbüffet war ausgezeichnet, das Personal sehr freundlich, die Rezeption rund um die Uhr besetzt. Das Hotel hat Stil und Klasse, der Preis ist angemessen.

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10

Gabrielle

Sep 25, 2024

·

Stayed 3 nights

Terrific location. 30mins drive from airport and 30mins Metro to central Bilbao. Delicious, fresh and wide range of breakfast foods. Helpful staff.

10

Mark

Aug 21, 2024

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Stayed 1 night

A lovely hotel in a great spot. Very nice restaurant too. Would definitely go back again.

10

Joey

Sep 12, 2025

·

Stayed 1 night

早餐非常棒

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10

JUAN

Jul 10, 2024

·

Stayed 1 night

Muy bien. El servicio del restaurante regular. La comidas buenas. Al personal le falta capacitación en servicio

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AI-generated summary based on recent guest reviews

Month	Average price
January	$95
February	$105
March	$118
April	$127
May	$149
June	$168
July	$164
August	$153
September	$151
October	$130
November	$117
December	$101

Su	Mo	Tu	We	Th	Fr	Sa
				1 $129	2 $256	3 $256
4 $115	5 $116	6 $126	7 $127	8 $129	9 $209	10 $201
11 $108	12 $107	13 $121	14 $129	15 $108	16 $146	17
18 $96	19 $143	20 $111	21 $110	22 $147	23 $176	24 $176
25 $108	26 $115	27 $110	28 $108	29 $110	30 $111	31 $165

Puente Colgante Boutique Hotel

Prices for Puente Colgante Boutique Hotel

Monthly average prices

About this property

Location

Room options

Single Room, City View

Premium Double Room, River View

Single Room, River View

Triple Room

Double Room, River View

Premium Double Room, River View (Single Use)

Double Room, City View

Guest reviews of Puente Colgante Boutique Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Puente Colgante Boutique Hotel

Considering this hotel for your Portugalete trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $177	21 $146	22 $395	23	24 $396	25 $144	26 $232
27 $115	28 $141	29 $130	30 $141