Hotel Voramar

I express my deep dissatisfaction with my recent stay at your hotel. From the moment we arrived, the experience was far from acceptable, and I feel compelled to share the issues we encountered. Firstly, the hotel staff were unhelpful and dismissive, which left me feeling extremely distressed. The room we were assigned had no working air conditioning, rendering it unfit for purpose, especially considering the high temperature. When I initially called reception, I was told the issue was being looked into. My wife and I waited in the room for over an hour—it was unbearably hot, like a sauna. After a second call to reception, I was informed that nothing could be done until the next day, which was clearly unacceptable. I voiced my concerns, and again the receptionist said she would get back to me, but no action was taken. After a further 45 minutes, I went to reception personally, by which time my wife was beginning to feel unwell due to the heat, and the entire situation was causing both of us considerable angst and distress. Eventually, a barman was sent to the room who confirmed the air conditioning was not working and stated there was nothing he could do. At that point, we decided we could not remain at the hotel under these conditions and requested a refund. The receptionist informed me that, because we had booked through Expedia, a refund was not possible. I explained that the room was not fit for use, and as no alternative solution was offered we left...

The location is excellent and the value for money is very good. The water pressure was weak and the pillows very uncomfortable, reducing to nothing when laying upon it. Charging for the use of a mini bar fridge is crazy. Most staff very friendly.

Unser Urlaub im Hotel war Hervorragend , das Personal war sehr nett und hilfsbereit . Der Strand ist in 1 Minute erreichbar , der Aufenthalt war sehr schön . Das Hotel ist sehr familiär und sauber .

Das Hotel war sehr schlecht. Ich empfehle es niemanden weiter. Das Essen schmeckt nicht teilweise ist es noch roh. An einem Tag konnten wir stundenlang nicht duschen weil es kein Wasser gab im Hotel. Überall verkalkt und die Silikon Fugen sind schon verschimmelt. Sauber machen die gar nicht. An einem Tag musste ich die Putzfrau nochmal rufen lassen weil es kein Zustand war. Ich empfehle das Hotel niemanden weiter.

Hotel bien situé mais jamais je navais vu une telle literie dans un hotel. Il manquait la moitié des lattes dans le lit, j'y ai tres mal dormie. J'en suis ressortie avec une douleur extrême au dos. De plus la chasse d'eau fonctionnait mal, malgré ma plainte, rien n'a changé