FERGUS Style Cala Blanca Suites

The hotel room was clean but very dated. Amenities including tv, toilet facilities and fridge, all needed updated or repaired. The staff at the hotel were fabulous

It looked good from the outside. But it’s on the lower end, at least our room was. They didn’t have hotel shoes so we had to use the ones from the other hotel. The walls are thin, you could hear the neighbours coughing, suitcases passing the hall all the time!

Okay so the resort itself wasn't bad. The only trouble I had was the payment dispute. Expedia had sold me a different amount to what I had to pay at the property. If you choose this hotel avoid the pay at property option !

The hotel staff were excellent and friendly, communicative, and helpful from check-in to the restaurant service. However, I’ve stayed at several all-inclusive resorts in Mexico, the Dominican Republic, and Jamaica, and I wouldn’t consider this one fully all-inclusive. Cocktails were premixed, and there was an extra charge for well drinks, snacks like chips and candy, which I found unusual for this kind of resort. The main restaurant only served three meals a day, and taking food outside the dining area wasn’t allowed. The pools were open from 10 a.m. to 7 p.m., and unfortunately, the beach umbrellas were limited to the pool area—not the beach itself. Entertainment also left room for improvement; when performers spoke or sang on stage, it was hard to hear from the nearby pool. The price was reasonable, but overall, I may consider exploring other options.

Just returned from a lovely few days at this hotel. I chose the all inclusive option for me and my daughter and my family met us there. The buffet food was delicious and fresh if a little repetitive. Would have been nice to have a bit of variety especially in the dessert options and more options for children as there were mainly families there. I can’t get over how friendly the staff are here. From the bar staff to the wait staff everyone has a smile on their face and makes an effort to engage you and the children in conversation. The entertainment was great for the children too and my niece was really taken with the entertainment staff and the kids club. While it isn’t the most polished hotel the extras such as a playground, three miniature ponies and a veg patch for children to engage with were amazing! The rooms are a little tired and could use a refresh but that said, we’d definitely return! I would suggest that they should add mirrors to the rooms and provide plastic cutlery and plates for children.