Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited and height restrictions apply.

Is breakfast offered at the hotel?

Yes, breakfast is available, and guests can enjoy room service for breakfast in the room.

Does the property allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 16:00 to 00:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of EUR 50 per person. Guests must arrange the transfer 24 hours prior to arrival.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including step-free entrances and elevators. However, specific details about accessible rooms and facilities should be confirmed with the hotel prior to arrival.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Madalena, just a 5-minute drive from Museu do Vinho and Pico Island Vineyard Culture. It is approximately 4.2 km from Gruta das Torres and 12 km from Porto Pim Beach.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified, so it is recommended to confirm with the hotel directly.

What are the policies regarding extra beds and cribs?

Cribs and rollaway beds are available for a fee of EUR 35 per night. Advance request or confirmation is required for availability.

Hotel Caravelas in Madalena, Portugal

Average nightly price at Hotel Caravelas by month, last 12 months (USD)
Month	Average price
January	US$86
February	US$86
March	US$85
April	US$116
May	US$118
June	US$130
July	US$141
August	US$139
September	US$130
October	US$116
November	US$79
December	US$81

What guests think

Travellers describe Hotel Caravelas as centrally located by the ferry and whale watching docks, offering a generally abundant breakfast and mostly friendly, helpful service, alongside rooms that feel dated to some and vary in comfort.

Room experiences range from spacious and quiet with sea or pool views to small spaces with dim lighting, hard mattresses, or occasional issues like AC leaks or nonworking minibars. Cleanliness is frequently praised, though a minority mention smoke odors, worn areas, mold, or inconsistent upkeep. The pool area is well liked, but bar service or hours can be limited and parking tight or tricky. Overall, expect a convenient base for Madalena with dependable basics and some rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool area is appreciated. Bar service or hours can be limited, and parking is available but tight.

Related guest reviews

10

james

27 Aug 2025

·

Stayed 4 nights

I had 4 nights in this very agreeable hotel Very convenient for boat terminal and whale watching trips and restaurants I was lucky to get a balcony overlooking the pool and the sea Breakfast was more than adequate and plenty of it! Room was comfortable and very quiet Absolutely no need to change my towels and sheets every day! I certainly did not ask for it!

10

Elisabeth

31 Mar 2025

·

Stayed 2 nights

Really friendly staff, Miguel was particularly helpful. Comfortable room with good breakfast. Complimentary tea was available in the Reception area during our stay, which was much appreciated. Walking distance from shops. Parking can be a bit tricky, but perhaps they have additional spaces we were not aware of

10

Elisabeth

18 Aug 2025

·

Stayed 3 nights

Excellent hotel in the center of the town. Rooms are rather small but okay. The lighting is not very bright. Equipment of the rooms are according to 4 star hotels. Excellent breakfast. Parking is available but it is better to have a small car. We would return anytime.

8

Tess

18 Aug 2025

·

Stayed 3 nights

We enjoyed our stay here! Its biggest selling feature is how convenient it is for walking around Madalena, and close to the airport. We also liked that it was super close to the ferry and whale watching tours. The pool area is a great space with lots of seating, and the included breakfast was nice to have. Our only issue during our stay was that our mini fridge didn’t work, and the staff were somewhat responsive to our inquires of how to resolve this issue. Eventually after our request, they we’re able to give us ice to keep our grocery items kind of cold, but it wasn’t exactly ideal. If we had known this, we would not have gone to the grocery store - however this could be unique to our experience!

8

nicholas

10 Aug 2022

·

Stayed 1 night

very nice hotel. good service and pleasant staff. bar was nice too

8

Marta

22 Aug 2022

·

Stayed 1 night

Hotel in posizione centrale comodo per l'imbarco traghetti. Con piscina e colazione e staff molto gentile!

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10

Tracey

15 Sept 2024

·

Stayed 1 night

Wow, this hotel has some of of the best hotel staff I have experienced (the bartender was a bit maudlin for 11pm on a Saturday), amazing location, great pool and lots of breakfast. My air conditioner was leaking - they came and fixed it and even left me an extra large towel if it acted up.

6

Lisa Alexandra

15 Jun 2025

·

Stayed 3 nights

Ein in die Jahre gekommenes Hotel, Zimmer usw ganz ok - aber der Service hat Luft nach oben. Der Pool ist sehr nett und gemütlich, aber die Poolbar und Hotelbar sind auch nur zur Deko - schade, viele Gäste aber keinen Service. Aber super Anbindung zum Hafen, Zentrum und anderen tollen Spots.

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6

Gautier

12 Sept 2023

·

Stayed 3 nights

L'hôtel ne mérite certainement pas ses 4 étoiles. Entre un petit déjeuner industriel (on a les confitures dans les bidons plastiques de chez l'équivalent de Métro directement posés pour se servir, les œufs en poudre baignent dans l'eau, le bacon est gris et baigne dans son gras, les jus sont des poudres bourrées de sucres mélangées à l'eau, le café est plus qu'amer, la salle triste à mourrir alors que la terrasse se trouve de l'autre côté de la fenêtre) et une chambre à la propreté douteuse et digne d'un bon 2 étoiles (pas de coffre fort, présence d'un cafard, poussière visible, linge de toilettes plus qu'usé puisque sans couture et plein de fils, meuble abîmé, pas de ménage sur le balcon qui donne sur le parking bruyant lors des arrivées ou départs des voitures et piétons, voir des bus, télévision sommaire, sèche cheveux des années 90, literie très dure, mini bar vide depuis le Covid). Parties communes très tristes. Parking impraticable car les gens se garent n'importe comment et le nombre de place est dérisoire par rapport au nombre de chambre. Bref, fortement déconseillé ( surtout a à ces prix)

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10

Andrew

8 Feb 2024

·

Stayed 2 nights

Lovely hotel on Pico island great breakfast included. Beds are on the firmer side and parking might be a bit of a challenge in peak times but would stay again for sure. Pool area looked great too.

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Cleanliness

Many reviews report clean rooms and good housekeeping, though a minority cite smoke odors, moldy grout, worn items, or a pest.

Related guest reviews

8

susanne

5 Aug 2022

·

Stayed 1 night

The hotel is clean, rooms pretty spacious. Easy and convenient walk to ferry. We would have really enjoyed the bar being open in the afternoon, but it was closed for lunch from 13-17 (very typical for small local places). Since it’s a bigger hotel we were surprised to find it closed. We enjoyed the front desk person who agreed to drive us to and from Sao Roque even though it was a festival night.

6

Dirk

24 Oct 2024

·

Stayed 3 nights

Das Hotel scheint aus einem alten Kloster entstanden zu sein. Es roch nach kaltem Rauch. Das Bad ist ok allerdings fiel der Überlauf in der Wanne ab und die Fugen sind schimmelig. Den Pool haben wir nicht genutzt. Das Frühstück ist ok und ausreichend aber Vorsichtig beim Saft der flockt aus. Wir haben das Hotel gebucht, da wir einen Tagesausflug nach Faial gemacht haben. Würden nächste mal anders planen. Preis- / Leistungsverhältnis stimmt nicht

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10

Sarah

21 Sept 2025

·

Stayed 1 night

A one night stay only to catch a flight. Hotel was clean, comfortable and staff were friendly and efficient. Breakfast buffet was busy but comprehensive.

10

Patrick

27 Oct 2025

·

Stayed 3 nights

They were kind enough to bring me a kettle which, as a tea drinker, was so very kind and I really appreciated. Very clean and well located in the town also. Highly recommend!

6

Blake

24 Jun 2025

·

Stayed 4 nights

It was a bit run down and unkept

8

Thomas

23 Mar 2023

·

Stayed 2 nights

Nice and clean but a little dated

10

james

4 Nov 2025

·

Stayed 2 nights

Spacious, clean, quite and amazing breakfast

10

Christer

6 Nov 2023

·

Stayed 3 nights

Bra läge, fin utsikt mot hav o pool. Saknade matställen runt omkring. Bra frukost och städning.

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8

Leslie

17 Jun 2025

·

Stayed 3 nights

Our room and bathroom were very good, with large comfortable bed, excellent bedding and towels and very clean. The breakfast buffet was good and opened at 7.00, allowing time to start activities early. Our only disappointment was that we arrived at 10.00 on the ferry from Horta and, whilst knowing that check in was not officially until 4pm did hope to get in the room before we did at 3pm.

6

Gautier

12 Sept 2023

·

Stayed 3 nights

L'hôtel ne mérite certainement pas ses 4 étoiles. Entre un petit déjeuner industriel (on a les confitures dans les bidons plastiques de chez l'équivalent de Métro directement posés pour se servir, les œufs en poudre baignent dans l'eau, le bacon est gris et baigne dans son gras, les jus sont des poudres bourrées de sucres mélangées à l'eau, le café est plus qu'amer, la salle triste à mourrir alors que la terrasse se trouve de l'autre côté de la fenêtre) et une chambre à la propreté douteuse et digne d'un bon 2 étoiles (pas de coffre fort, présence d'un cafard, poussière visible, linge de toilettes plus qu'usé puisque sans couture et plein de fils, meuble abîmé, pas de ménage sur le balcon qui donne sur le parking bruyant lors des arrivées ou départs des voitures et piétons, voir des bus, télévision sommaire, sèche cheveux des années 90, literie très dure, mini bar vide depuis le Covid). Parties communes très tristes. Parking impraticable car les gens se garent n'importe comment et le nombre de place est dérisoire par rapport au nombre de chambre. Bref, fortement déconseillé ( surtout a à ces prix)

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AI-generated summary based on recent guest reviews

Rooms

Room quality is mixed: some are spacious, quiet, and offer sea or pool views, while others feel small or dated with dim lighting and very firm mattresses; occasional issues include nonworking minibars or AC.

Related guest reviews

10

james

27 Aug 2025

·

Stayed 4 nights

I had 4 nights in this very agreeable hotel Very convenient for boat terminal and whale watching trips and restaurants I was lucky to get a balcony overlooking the pool and the sea Breakfast was more than adequate and plenty of it! Room was comfortable and very quiet Absolutely no need to change my towels and sheets every day! I certainly did not ask for it!

8

Marc

12 Oct 2022

·

Stayed 4 nights

Literie très inconfortable et chambres en vis à vis sont les seuls points négatifs (importants néanmoins)

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10

Elisabeth

18 Aug 2025

·

Stayed 3 nights

Excellent hotel in the center of the town. Rooms are rather small but okay. The lighting is not very bright. Equipment of the rooms are according to 4 star hotels. Excellent breakfast. Parking is available but it is better to have a small car. We would return anytime.

10

james

4 Nov 2025

·

Stayed 2 nights

Spacious, clean, quite and amazing breakfast

6

Patrick

23 May 2025

·

Stayed 1 night

Good location, basic room and terrible car park view

10

David

18 Mar 2024

·

Stayed 2 nights

the only thing for me I didn't like was the mattress was very hard. I would stay there again, perfect location, great staff and breakfast.

4

Jennifer

17 Sept 2024

·

Stayed 3 nights

Staff always seem to be irritated. They are not helpful. The beds are hard as a plank of wood. Furnishings are very dated.

8

Mayank

25 Aug 2025

·

Stayed 1 night

Great location, service, family friendly. Only problem we had that air conditioning was not working in one room but to the staff credit they acknowledged the problem and quicky transferred us to different room.

10

Inge

24 Aug 2025

·

Stayed 1 night

Die Betten sind hervorragend - einen Meter breit für jeden und feste Matratzen . Frühstücksangebot ist wunderbar .

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10

Catherine

6 Dec 2024

·

Stayed 1 night

Nice hotel, comfortable room with balcony and seaview

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Service

Service is generally friendly and helpful, with quick fixes and thoughtful gestures, but a few guests experienced unresponsiveness, a forgotten transfer, or slow follow up.

Related guest reviews

8

susanne

5 Aug 2022

·

Stayed 1 night

The hotel is clean, rooms pretty spacious. Easy and convenient walk to ferry. We would have really enjoyed the bar being open in the afternoon, but it was closed for lunch from 13-17 (very typical for small local places). Since it’s a bigger hotel we were surprised to find it closed. We enjoyed the front desk person who agreed to drive us to and from Sao Roque even though it was a festival night.

10

Sarah

21 Sept 2025

·

Stayed 1 night

A one night stay only to catch a flight. Hotel was clean, comfortable and staff were friendly and efficient. Breakfast buffet was busy but comprehensive.

8

minja

7 Oct 2022

·

Stayed 4 nights

good location they forgot of reserved transfer from AP to hotel

10

Elisabeth

31 Mar 2025

·

Stayed 2 nights

Really friendly staff, Miguel was particularly helpful. Comfortable room with good breakfast. Complimentary tea was available in the Reception area during our stay, which was much appreciated. Walking distance from shops. Parking can be a bit tricky, but perhaps they have additional spaces we were not aware of

8

Maria margarida

17 Jun 2024

·

Stayed 4 nights

Correu bem. Bom ambiente e atendimento

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10

Tracey

14 Sept 2024

·

Stayed 1 night

The staff here are excellent. Good breakfast. Great view.

8

Marta

22 Aug 2022

·

Stayed 1 night

Hotel in posizione centrale comodo per l'imbarco traghetti. Con piscina e colazione e staff molto gentile!

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10

Tracey

15 Sept 2024

·

Stayed 1 night

Wow, this hotel has some of of the best hotel staff I have experienced (the bartender was a bit maudlin for 11pm on a Saturday), amazing location, great pool and lots of breakfast. My air conditioner was leaking - they came and fixed it and even left me an extra large towel if it acted up.

4

Jennifer

17 Sept 2024

·

Stayed 3 nights

Staff always seem to be irritated. They are not helpful. The beds are hard as a plank of wood. Furnishings are very dated.

8

Mayank

25 Aug 2025

·

Stayed 1 night

Great location, service, family friendly. Only problem we had that air conditioning was not working in one room but to the staff credit they acknowledged the problem and quicky transferred us to different room.

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AI-generated summary based on recent guest reviews

Location

Highly central and walkable, right by the ferry terminal and whale watching departures, and convenient for the airport and town amenities.

Related guest reviews

8

susanne

5 Aug 2022

·

Stayed 1 night

The hotel is clean, rooms pretty spacious. Easy and convenient walk to ferry. We would have really enjoyed the bar being open in the afternoon, but it was closed for lunch from 13-17 (very typical for small local places). Since it’s a bigger hotel we were surprised to find it closed. We enjoyed the front desk person who agreed to drive us to and from Sao Roque even though it was a festival night.

10

james

27 Aug 2025

·

Stayed 4 nights

I had 4 nights in this very agreeable hotel Very convenient for boat terminal and whale watching trips and restaurants I was lucky to get a balcony overlooking the pool and the sea Breakfast was more than adequate and plenty of it! Room was comfortable and very quiet Absolutely no need to change my towels and sheets every day! I certainly did not ask for it!

10

Arkady

23 Aug 2025

·

Stayed 2 nights

Nice hotel conveniently located in the center and across from ferry terminal .

8

carlo

26 Mar 2025

·

Stayed 2 nights

Hotel in posizione pratica e comoda. Struttura anonima. Ottima la colazione

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10

Julieta

22 Sept 2024

·

Stayed 2 nights

The hotel is in a great location.

10

Elisabeth

18 Aug 2025

·

Stayed 3 nights

Excellent hotel in the center of the town. Rooms are rather small but okay. The lighting is not very bright. Equipment of the rooms are according to 4 star hotels. Excellent breakfast. Parking is available but it is better to have a small car. We would return anytime.

8

Tess

18 Aug 2025

·

Stayed 3 nights

We enjoyed our stay here! Its biggest selling feature is how convenient it is for walking around Madalena, and close to the airport. We also liked that it was super close to the ferry and whale watching tours. The pool area is a great space with lots of seating, and the included breakfast was nice to have. Our only issue during our stay was that our mini fridge didn’t work, and the staff were somewhat responsive to our inquires of how to resolve this issue. Eventually after our request, they we’re able to give us ice to keep our grocery items kind of cold, but it wasn’t exactly ideal. If we had known this, we would not have gone to the grocery store - however this could be unique to our experience!

6

Patrick

23 May 2025

·

Stayed 1 night

Good location, basic room and terrible car park view

8

Marta

22 Aug 2022

·

Stayed 1 night

Hotel in posizione centrale comodo per l'imbarco traghetti. Con piscina e colazione e staff molto gentile!

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6

Lisa Alexandra

15 Jun 2025

·

Stayed 3 nights

Ein in die Jahre gekommenes Hotel, Zimmer usw ganz ok - aber der Service hat Luft nach oben. Der Pool ist sehr nett und gemütlich, aber die Poolbar und Hotelbar sind auch nur zur Deko - schade, viele Gäste aber keinen Service. Aber super Anbindung zum Hafen, Zentrum und anderen tollen Spots.

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Dining

Breakfast is frequently praised as abundant and starts early for Pico hikes, though several reviews criticize the quality of some items like juices or hot dishes.

Related guest reviews

6

Dirk

24 Oct 2024

·

Stayed 3 nights

Das Hotel scheint aus einem alten Kloster entstanden zu sein. Es roch nach kaltem Rauch. Das Bad ist ok allerdings fiel der Überlauf in der Wanne ab und die Fugen sind schimmelig. Den Pool haben wir nicht genutzt. Das Frühstück ist ok und ausreichend aber Vorsichtig beim Saft der flockt aus. Wir haben das Hotel gebucht, da wir einen Tagesausflug nach Faial gemacht haben. Würden nächste mal anders planen. Preis- / Leistungsverhältnis stimmt nicht

Translate

10

james

27 Aug 2025

·

Stayed 4 nights

I had 4 nights in this very agreeable hotel Very convenient for boat terminal and whale watching trips and restaurants I was lucky to get a balcony overlooking the pool and the sea Breakfast was more than adequate and plenty of it! Room was comfortable and very quiet Absolutely no need to change my towels and sheets every day! I certainly did not ask for it!

10

Sarah

21 Sept 2025

·

Stayed 1 night

A one night stay only to catch a flight. Hotel was clean, comfortable and staff were friendly and efficient. Breakfast buffet was busy but comprehensive.

10

Mélanie

5 Aug 2023

·

Stayed 1 night

Le personnel était très aimable. J'ai aprécié le petit déjeuner pour les "early bird" à 5h30 du matin pour ceux qui commencent leur journée très tôt pour grimper le mont Pico.

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10

Elisabeth

18 Aug 2025

·

Stayed 3 nights

Excellent hotel in the center of the town. Rooms are rather small but okay. The lighting is not very bright. Equipment of the rooms are according to 4 star hotels. Excellent breakfast. Parking is available but it is better to have a small car. We would return anytime.

10

james

4 Nov 2025

·

Stayed 2 nights

Spacious, clean, quite and amazing breakfast

8

Leslie

17 Jun 2025

·

Stayed 3 nights

Our room and bathroom were very good, with large comfortable bed, excellent bedding and towels and very clean. The breakfast buffet was good and opened at 7.00, allowing time to start activities early. Our only disappointment was that we arrived at 10.00 on the ferry from Horta and, whilst knowing that check in was not officially until 4pm did hope to get in the room before we did at 3pm.

6

Gautier

12 Sept 2023

·

Stayed 3 nights

L'hôtel ne mérite certainement pas ses 4 étoiles. Entre un petit déjeuner industriel (on a les confitures dans les bidons plastiques de chez l'équivalent de Métro directement posés pour se servir, les œufs en poudre baignent dans l'eau, le bacon est gris et baigne dans son gras, les jus sont des poudres bourrées de sucres mélangées à l'eau, le café est plus qu'amer, la salle triste à mourrir alors que la terrasse se trouve de l'autre côté de la fenêtre) et une chambre à la propreté douteuse et digne d'un bon 2 étoiles (pas de coffre fort, présence d'un cafard, poussière visible, linge de toilettes plus qu'usé puisque sans couture et plein de fils, meuble abîmé, pas de ménage sur le balcon qui donne sur le parking bruyant lors des arrivées ou départs des voitures et piétons, voir des bus, télévision sommaire, sèche cheveux des années 90, literie très dure, mini bar vide depuis le Covid). Parties communes très tristes. Parking impraticable car les gens se garent n'importe comment et le nombre de place est dérisoire par rapport au nombre de chambre. Bref, fortement déconseillé ( surtout a à ces prix)

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10

Andrew

8 Feb 2024

·

Stayed 2 nights

Lovely hotel on Pico island great breakfast included. Beds are on the firmer side and parking might be a bit of a challenge in peak times but would stay again for sure. Pool area looked great too.

10

Inge

24 Aug 2025

·

Stayed 1 night

Die Betten sind hervorragend - einen Meter breit für jeden und feste Matratzen . Frühstücksangebot ist wunderbar .

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $79	2 $78	3 $78	4 $77	5 $77	6 $79	7 $81
8 $78	9 $79	10 $80	11 $80	12 $79	13 $78	14 $80
15 $85	16 $80	17 $80	18 $83	19 $80	20 $81	21 $80
22 $80	23 $83	24 $80	25 $80	26 $85	27 $80	28 $80
29 $78	30 $80

Hotel Caravelas

Prices for Hotel Caravelas

Monthly average prices

About this property

Location

Room options

Standard Double Or Twin Room

Guest reviews of Hotel Caravelas

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Caravelas

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $106	30 $107	31 $105