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Hard Rock Hotel & Casino Ottawa

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193 $

/ Nacht

Hard Rock Hotel & Casino Ottawa - Image 1

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Hard Rock Hotel & Casino Ottawa - Zimmer

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Hard Rock Hotel & Casino Ottawa - Restaurant

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From

193 $

/ Nacht

Über diese Unterkunft

Versuche dein Glück im Casino oder profitiere von Freizeiteinrichtungen wie: Fitnessbereich (rund um die Uhr geöffnet). Dieses Resort bietet auch kostenloses WLAN, ein Souvenirladen/Kiosk und ein Fernseher im öffentlichen Bereich.

Parkmöglichkeiten
Restaurant
Nichtraucher-Zimmer
Zimmerservice
Parkservice
Reinigung

Standort

4837 Albion Road, Ottawa, Kanada

Hard Rock Hotel & Casino Ottawa (0.1 Meilen)

Cohere Centre (5.1 Meilen)

South Keys Shopping Centre (5.2 Meilen)

Rideau Canal (6.7 Meilen)

Watson's Mill (7.4 Meilen)

Billings Estate Museum (8.2 Meilen)

Weitere Informationen zum Ort

Zimmeroptionen

5

Deluxe-Zimmer, 1 King-Bett, rollstuhlgeeignete Dusche

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

388 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

4

Deluxe-Zimmer, 2 Queen-Betten

Zimmerdetails

2 Doppelbetten

Anzahl Schlafplätze 4

391 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

8

Suite, 1 King-Bett

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

775 ft²

Separater Essbereich

Klimaanlage

Heizung

WLAN (kostenlos)

4

Deluxe-Zimmer, 2 Queen-Betten, rollstuhlgeeignete Dusche

Zimmerdetails

2 Doppelbetten

Anzahl Schlafplätze 4

391 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

8

Superior-Suite, 1 King-Bett, Eckzimmer

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

829 ft²

Separater Essbereich

Klimaanlage

Heizung

WLAN (kostenlos)

6

Deluxe-Zimmer, 1 King-Bett

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

391 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

Gästebewertungen zu Hard Rock Hotel & Casino Ottawa

8.8

Fantastisch

Basierend auf 628 verifizierten Bewertungen

Was Gäste sagen

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Das Hard Rock Hotel & Casino Ottawa bietet ein lebhaftes, Resort-ähnliches Erlebnis mit einem hoteleigenen Casino und mehreren gastronomischen Einrichtungen. Gäste bemängeln jedoch auch die abgelegene Lage, gelegentliche Engpässe bei der Restaurantverfügbarkeit sowie vereinzelt Schwierigkeiten mit dem Service oder dem Betrieb.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

Was Gäste sagen

Das Hard Rock Hotel & Casino Ottawa bietet ein lebhaftes, Resort-ähnliches Erlebnis mit einem hoteleigenen Casino und mehreren gastronomischen Einrichtungen. Gäste bemängeln jedoch auch die abgelegene Lage, gelegentliche Engpässe bei der Restaurantverfügbarkeit sowie vereinzelt Schwierigkeiten mit dem Service oder dem Betrieb.

Die Zimmer werden durchweg als geräumig und komfortabel beschrieben, mit großen Badezimmern. Einige Gäste erwähnen jedoch niedrigen Wasserdruck in der Dusche, unbequeme Betten oder Milchglasfenster mit eingeschränkter Aussicht. Die Sauberkeit wird im gesamten Hotel durchgehend gelobt, wobei nur gelegentlich Details übersehen werden. Der Service ist oft freundlich und hilfsbereit, doch die Logistik beim Check-in/Parken sowie vereinzeltes Personal oder Wartungsprobleme enttäuschten einige Gäste. Erwarten Sie einen sauberen, auf Unterhaltung ausgerichteten Aufenthalt, bei dem der Spaß im Hotel selbst Vorrang vor der Nähe zum Stadtzentrum hat.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Das hoteleigene Casino, mehrere Restaurants und Bars sowie eine Konzerthalle stechen hervor; Parkplätze sind reichlich vorhanden und gut beleuchtet, mit einem Valet-Service. Einige Gäste bemängeln, dass man durch ein lautes, belebtes Casino zum Lobbybereich gelangen muss, dass es keinen Pool gibt und dass es selten zu Aufzugsausfällen kommt.

Ähnliche Gästebewertungen

10

Monique

5. Sept. 2025

·

Aufenthalt am 1 Nacht

All around excellent. The only thing missing for us is that there's no pool.

All around excellent. The only thing missing for us is that there's no pool.

10

Magdalena

4. Aug. 2025

·

Aufenthalt am 1 Nacht

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

10

Lynn

29. Nov. 2025

·

Aufenthalt am 1 Nacht

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

10

Jaiden

25. Sept. 2025

·

Aufenthalt am 3 Nächte

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

10

Keith

22. Dez. 2025

·

Aufenthalt am 1 Nacht

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

10

Raymond

3. Feb. 2026

·

Aufenthalt am 1 Nacht

Beautiful and spacious rooms! Casino and dining options within the facility!

Beautiful and spacious rooms! Casino and dining options within the facility!

10

Bev

12. Aug. 2025

·

Aufenthalt am 1 Nacht

I did not like that you had to walk through the casino to get to the hotel front desk. Glad that there is security though

I did not like that you had to walk through the casino to get to the hotel front desk. Glad that there is security though

2

Larry

14. Sept. 2025

·

Aufenthalt am 1 Nacht

Arrived at 9:30 went through checkin processamd once checked in to a 4th floor room told that both elevators were down and in order to get to room we had to take stairs. My wife recently had 2 knee surgeries and stairs not an option. After I climbed 4 flights of stairs with our bags... I am done, my wife is down stairs and hopefully will be able to enjoy herself and hopefully the elevators are back on line soon so she can get up to the room. Sorry but for the cost of the room this is a horrible experience... and on a weekend that we are celebrating our anniversary. Thumbs down on this experience.

Arrived at 9:30 went through checkin processamd once checked in to a 4th floor room told that both elevators were down and in order to get to room we had to take stairs. My wife recently had 2 knee surgeries and stairs not an option. After I climbed 4 flights of stairs with our bags... I am done, my wife is down stairs and hopefully will be able to enjoy herself and hopefully the elevators are back on line soon so she can get up to the room. Sorry but for the cost of the room this is a horrible experience... and on a weekend that we are celebrating our anniversary. Thumbs down on this experience.

10

Kenneth

5. Aug. 2025

·

Aufenthalt am 1 Nacht

Hard Rock Hotel Ottawa Grand opening in July 2025 Staff , Rooms , suites and service and decor add Hard Rock Live where all Excellent 10 plus You are a Guest here enjoy your stay

Hard Rock Hotel Ottawa Grand opening in July 2025 Staff , Rooms , suites and service and decor add Hard Rock Live where all Excellent 10 plus You are a Guest here enjoy your stay

10

Stella

29. Okt. 2025

·

Aufenthalt am 1 Nacht

The hotel was beautiful. The parking lot was well lite for patrons. Food at cafe was excellent, very large portions. Enjoyed our visit certainly will return!!

The hotel was beautiful. The parking lot was well lite for patrons. Food at cafe was excellent, very large portions. Enjoyed our visit certainly will return!!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Viele Gäste beschreiben die Zimmer und Gemeinschaftsbereiche als makellos oder sehr sauber; die Qualität der Reinigungskraft ist generell hoch. Einige wenige erwähnen versäumte Stellen oder Badezimmer, die eine gründlichere Reinigung benötigen.

Ähnliche Gästebewertungen

10

Lynn

29. Nov. 2025

·

Aufenthalt am 1 Nacht

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

10

Emily

19. Jan. 2026

·

Aufenthalt am 1 Nacht

Clean room and comfortable bed.

Clean room and comfortable bed.

10

Ross

24. Nov. 2025

·

Aufenthalt am 1 Nacht

Beautiful Clean Rooms

Beautiful Clean Rooms

10

Lynne

6. Feb. 2026

·

Aufenthalt am 1 Nacht

Clean room, good view, pleasant staff

Clean room, good view, pleasant staff

10

Marshall

3. Nov. 2025

·

Aufenthalt am 1 Nacht

Spotless hotel and room hard rock restaurant had excellent smash burger perfect stay will be back for sure!

Spotless hotel and room hard rock restaurant had excellent smash burger perfect stay will be back for sure!

10

Nicholas

14. Sept. 2025

·

Aufenthalt am 3 Nächte

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

10

Anne Sophie

13. Okt. 2025

·

Aufenthalt am 2 Nächte

We had a lovely 2 night stay. The steak house was amazing and had a good selection. The staff had great etiquette and added to the experience. The casino was lively, nicely decorated, overall nice ambiance. As far as our room, the bathroom needed a deeper clean but other than that it was modern, clean, and carried the Hard Rock theme. We already have recommended the casino and hotel to our friends. We will absolutely come back !

We had a lovely 2 night stay. The steak house was amazing and had a good selection. The staff had great etiquette and added to the experience. The casino was lively, nicely decorated, overall nice ambiance. As far as our room, the bathroom needed a deeper clean but other than that it was modern, clean, and carried the Hard Rock theme. We already have recommended the casino and hotel to our friends. We will absolutely come back !

8

Luisa

15. Jan. 2026

·

Aufenthalt am 1 Nacht

Clean room

Clean room

10

John

20. Nov. 2025

·

Aufenthalt am 2 Nächte

Clean

Clean

4

Jason

26. Okt. 2025

·

Aufenthalt am 1 Nacht

Room was clean ish Tooth paste stains on vanity and floor Dust in certain areas Desk manager was not professional Disrespectful/ defensive about simple request and questions about our room False advertisement of the room Rock spa was a shower Not a bath/spa Dinner staff was amazing And respectful Cleaning staff as well

Room was clean ish Tooth paste stains on vanity and floor Dust in certain areas Desk manager was not professional Disrespectful/ defensive about simple request and questions about our room False advertisement of the room Rock spa was a shower Not a bath/spa Dinner staff was amazing And respectful Cleaning staff as well

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind modern, geräumig und komfortabel mit großen Badezimmern und einigen schönen Ausblicken. Einige Gäste berichten von niedrigem Wasserdruck in der Dusche, unbequemen Betten, Milchglas- oder undurchsichtigen Fenstern in bestimmten Zimmern sowie gelegentlichen Unstimmigkeiten bei den Annehmlichkeiten, wie z. B. fehlenden Whirlpools oder Mikrowellen im Zimmer.

Ähnliche Gästebewertungen

10

Josh

23. Aug. 2025

·

Aufenthalt am 1 Nacht

Very beautiful, nice view out the window hotel room.

Very beautiful, nice view out the window hotel room.

6

Ken

11. Aug. 2025

·

Aufenthalt am 1 Nacht

I paid extra for a King suite with soaker tub. It indicated in the description and pictures. I was given a room without one, then switched rooms. This one also didn't have one. Why am I paying extra for a room without the amenities listed?

I paid extra for a King suite with soaker tub. It indicated in the description and pictures. I was given a room without one, then switched rooms. This one also didn't have one. Why am I paying extra for a room without the amenities listed?

4

Nicholas

7. Okt. 2025

·

Aufenthalt am 2 Nächte

We were in second floor room that faces the casino. Because the rooms are adjacent to the casino roof the window isn’t floor to ceiling like they depict when you book it. Not only is the window much smaller than depicted it’s also frosted and non transparent up to 6+ feet high… it feels like sleeping in a basement. This isn’t really acceptable at the same price as the other rooms that have floor to ceiling windows that are actually windows. There should not be hotel rooms in this area, it should be gym or spa. If they want to put rooms here they should be discounted rooms. The funny thing is, it wasn’t even that busy, why would they put first time customer here at their new property. Speaks to bad service.

We were in second floor room that faces the casino. Because the rooms are adjacent to the casino roof the window isn’t floor to ceiling like they depict when you book it. Not only is the window much smaller than depicted it’s also frosted and non transparent up to 6+ feet high… it feels like sleeping in a basement. This isn’t really acceptable at the same price as the other rooms that have floor to ceiling windows that are actually windows. There should not be hotel rooms in this area, it should be gym or spa. If they want to put rooms here they should be discounted rooms. The funny thing is, it wasn’t even that busy, why would they put first time customer here at their new property. Speaks to bad service.

6

Kathy

17. Nov. 2025

·

Aufenthalt am 1 Nacht

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

10

Lorne

30. Nov. 2025

·

Aufenthalt am 1 Nacht

the room was excellent. Clean, very luxurious and well planned out. well worth the visit. the only regret is we didn't stay longer.

the room was excellent. Clean, very luxurious and well planned out. well worth the visit. the only regret is we didn't stay longer.

10

Josee

11. Sept. 2025

·

Aufenthalt am 1 Nacht

Very nice rooms, clean and modern.

Very nice rooms, clean and modern.

6

Ryan

21. Jan. 2026

·

Aufenthalt am 1 Nacht

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

10

Ralph

16. Dez. 2025

·

Aufenthalt am 1 Nacht

Our room was very nice. The bed was very comfortable. Great place for a quick get away.

Our room was very nice. The bed was very comfortable. Great place for a quick get away.

8

Mark

10. Nov. 2025

·

Aufenthalt am 1 Nacht

Room is well appointed and nice decor. Bathrooms are very good

Room is well appointed and nice decor. Bathrooms are very good

10

Darnell

25. Dez. 2025

·

Aufenthalt am 1 Nacht

Great room... stayed in suite.... big, clean and comfortable

Great room... stayed in suite.... big, clean and comfortable

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Die Mitarbeiter sind oft freundlich, hilfsbereit und effizient. Gäste berichten jedoch von unbeständigem Service am Empfang, Schwierigkeiten beim Check-in und Parken, mangelnder Nachverfolgung von Problemen und gelegentlichen Unterbrechungen durch Wartungsarbeiten.

Ähnliche Gästebewertungen

10

Abtin

22. Okt. 2025

·

Aufenthalt am 2 Nächte

Very friendly staff. Clean and pleasant atmosphere. Accommodating and efficient in response. Would stay here again.

Very friendly staff. Clean and pleasant atmosphere. Accommodating and efficient in response. Would stay here again.

8

Stephanie

10. Okt. 2025

·

Aufenthalt am 1 Nacht

Quick check in, friendly staff. Not happy that my room is close to the elevator again.

Quick check in, friendly staff. Not happy that my room is close to the elevator again.

6

Carrie-Anne

9. Nov. 2025

·

Aufenthalt am 1 Nacht

The front desk clerk told us that our room was on the third floor but it was actually on the fourth, which led to some confusion trying to find it. Why is room 1411 on the fourth floor and not the 14th? Why not number it as 411? Weird. She was also kind of abrasive about the error on the machine, blamed me for the incidentals signature not going through when it was not my fault the thing crashed. Not a great start.

The front desk clerk told us that our room was on the third floor but it was actually on the fourth, which led to some confusion trying to find it. Why is room 1411 on the fourth floor and not the 14th? Why not number it as 411? Weird. She was also kind of abrasive about the error on the machine, blamed me for the incidentals signature not going through when it was not my fault the thing crashed. Not a great start.

10

Lynn

13. Feb. 2026

·

Aufenthalt am 2 Nächte

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

6

Ryan

21. Jan. 2026

·

Aufenthalt am 1 Nacht

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

2

Alexandre

23. Okt. 2025

·

Aufenthalt am 2 Nächte

Staff were horrible , not accommodating or pleasant same with every single wait staff in their restaurants. No concierge and had to walk through security everytime coming and going from hotel. Was horrible. Never will I return

Staff were horrible , not accommodating or pleasant same with every single wait staff in their restaurants. No concierge and had to walk through security everytime coming and going from hotel. Was horrible. Never will I return

2

Sara

24. Sept. 2025

·

Aufenthalt am 3 Nächte

The manager, Greg, was absolutely not helpful when the second room I had booked got canceled in their system for my guest. I had checked in the previous night and informed the reception that my guest was arriving late, we intentionally booked the extra night as we had to be at an event prior to the usual check in time. The staff made the error of not making that note, and when I brought this to Greg's attention, he did not offer any solution or compensation for their mistake as my guest had to book a hotel last minute further away from our event. There were also flies in my room that I couldn't get rid of! I stayed in a room with frosted windows and it made me feel so weird that I couldn't see outside, almost like not having a window at all! They also only make your room every other day (?!) which was a first for me. I've stayed at Hard Rock Hotels in Mexico and it was the best experience. Had high hopes for this location, but was definitely disappointed.

The manager, Greg, was absolutely not helpful when the second room I had booked got canceled in their system for my guest. I had checked in the previous night and informed the reception that my guest was arriving late, we intentionally booked the extra night as we had to be at an event prior to the usual check in time. The staff made the error of not making that note, and when I brought this to Greg's attention, he did not offer any solution or compensation for their mistake as my guest had to book a hotel last minute further away from our event. There were also flies in my room that I couldn't get rid of! I stayed in a room with frosted windows and it made me feel so weird that I couldn't see outside, almost like not having a window at all! They also only make your room every other day (?!) which was a first for me. I've stayed at Hard Rock Hotels in Mexico and it was the best experience. Had high hopes for this location, but was definitely disappointed.

6

Roger

27. Aug. 2025

·

Aufenthalt am 1 Nacht

Check in as a hotel guest was challenging and frustrating. facility seems to cater to casino guests, not hotel quests. Check in parking was the biggest problem and frustration. Single lane for (drop off) only and 2 empty lanes for Valet. I understand it is best for the casino to charge additional fees for valet, but as a hotel guest there was nowhere to leave the car as you bring your bags in for check in to your room. I was scolded by a lady ( short blond hair) I was told that other guests could figure out where to park. ( I guess that means I’m the problem.

Check in as a hotel guest was challenging and frustrating. facility seems to cater to casino guests, not hotel quests. Check in parking was the biggest problem and frustration. Single lane for (drop off) only and 2 empty lanes for Valet. I understand it is best for the casino to charge additional fees for valet, but as a hotel guest there was nowhere to leave the car as you bring your bags in for check in to your room. I was scolded by a lady ( short blond hair) I was told that other guests could figure out where to park. ( I guess that means I’m the problem.

8

Carolyn

29. Okt. 2025

·

Aufenthalt am 1 Nacht

Room was great, we had an accessible room for my mom and it was perfect. Only complaint there was no coffee for the morning, tray was empty and I only noticed when I went to make it. Staff was awesome, super friendly and helpful our first stay and definitely not our last!

Room was great, we had an accessible room for my mom and it was perfect. Only complaint there was no coffee for the morning, tray was empty and I only noticed when I went to make it. Staff was awesome, super friendly and helpful our first stay and definitely not our last!

10

Candice

9. Nov. 2025

·

Aufenthalt am 2 Nächte

Our room was spectacular! The dining options were great and the staff was amazing!

Our room was spectacular! The dining options were great and the staff was amazing!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Abgelegen von der Innenstadt und Einkaufsmöglichkeiten; die meisten Gäste empfehlen ein Auto und weisen auf die begrenzten Möglichkeiten in der Nähe hin. Das hoteleigene Casino, die Restaurants und Veranstaltungen reduzieren die Notwendigkeit, unterwegs zu sein.

Ähnliche Gästebewertungen

10

Magdalena

4. Aug. 2025

·

Aufenthalt am 1 Nacht

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

8

William

16. Aug. 2025

·

Aufenthalt am 1 Nacht

The location and facility was difficult to access with limited handicapped parking an inconvenience for guests with limited mobility. Additionally, rest areas - seating & quiet areas was limited.

The location and facility was difficult to access with limited handicapped parking an inconvenience for guests with limited mobility. Additionally, rest areas - seating & quiet areas was limited.

10

Donald

25. Okt. 2025

·

Aufenthalt am 1 Nacht

All in one spot but close enough to major dinning and shopping if you leave the casino

All in one spot but close enough to major dinning and shopping if you leave the casino

10

Jaiden

25. Sept. 2025

·

Aufenthalt am 3 Nächte

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

6

Kathy

17. Nov. 2025

·

Aufenthalt am 1 Nacht

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

10

Darrin

11. Okt. 2025

·

Aufenthalt am 1 Nacht

Great property. Kind of isolated but expected.

Great property. Kind of isolated but expected.

6

Steve

5. Sept. 2025

·

Aufenthalt am 2 Nächte

Brand new hotel so what's to say bad about it. Staff are working through the kinks. OK price. Expensive on site food. Far away from conveniences. I don't think I'll bother staying here again.

Brand new hotel so what's to say bad about it. Staff are working through the kinks. OK price. Expensive on site food. Far away from conveniences. I don't think I'll bother staying here again.

10

Renee

23. Okt. 2025

·

Aufenthalt am 2 Nächte

Wonderful Hotel and friendly staff. Highly recommend this hotel to anyone visiting Ottawa. You just need a vehicle to get around as it’s not really close to anything. I was visiting for work and it was perfect. Will be back again next month.

Wonderful Hotel and friendly staff. Highly recommend this hotel to anyone visiting Ottawa. You just need a vehicle to get around as it’s not really close to anything. I was visiting for work and it was perfect. Will be back again next month.

10

Sandra

9. Nov. 2025

·

Aufenthalt am 2 Nächte

Beautiful property, very clean, great rooms, staff was very friendly. The only drawback was that it was very far from downtown Ottawa and expensive to get back & forth. It would be nice if there were some kind of shuttle from the hotel.

Beautiful property, very clean, great rooms, staff was very friendly. The only drawback was that it was very far from downtown Ottawa and expensive to get back & forth. It would be nice if there were some kind of shuttle from the hotel.

8

Dennis

17. Sept. 2025

·

Aufenthalt am 1 Nacht

The hotel is new and very well appointed. The only reason for 4 stars is to walk from parking to the hotel entrance one must walk along roadways with the issue of traffic to contend with. Sidewalks from the parking area would be safer especially when dragging luggage. Otherwise, a great hotel.

The hotel is new and very well appointed. The only reason for 4 stars is to walk from parking to the hotel entrance one must walk along roadways with the issue of traffic to contend with. Sidewalks from the parking area would be safer especially when dragging luggage. Otherwise, a great hotel.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Lob für das Steakhouse und einige Veranstaltungsorte, mit großzügigen Portionen und schmackhaften Speisen. Andere berichten von begrenzten Öffnungszeiten oder Verfügbarkeiten, Schwierigkeiten bei der Reservierung, langen Wartezeiten, durchschnittlichem Essen, einem Marktplatz-App und einem einfachen oder fehlenden Zimmerservice.

Ähnliche Gästebewertungen

6

Brad

10. Aug. 2025

·

Aufenthalt am 1 Nacht

Rooms are great, but when it comes to food and convenience, the hard rock struck out. They made their market place fully automated, so you’re ordering from a screen, difficult to modify or ask for something simple. We had reservations at steak house, even though it was 2/3 full we were told that if we didn’t have reservations we would not be allowed to sit. We had 9:00 reservations, we got our soup and 5 min after soup was given to us our steak came, so we couldn’t even enjoy the soup. Asked for medium rare, came medium well, we sent it back, was then told that the “heat” said it was medium rare so they will make it rare. New steak came and was 2/3 bone or fat and had zero flavour. Casino was packed, happening.

Rooms are great, but when it comes to food and convenience, the hard rock struck out. They made their market place fully automated, so you’re ordering from a screen, difficult to modify or ask for something simple. We had reservations at steak house, even though it was 2/3 full we were told that if we didn’t have reservations we would not be allowed to sit. We had 9:00 reservations, we got our soup and 5 min after soup was given to us our steak came, so we couldn’t even enjoy the soup. Asked for medium rare, came medium well, we sent it back, was then told that the “heat” said it was medium rare so they will make it rare. New steak came and was 2/3 bone or fat and had zero flavour. Casino was packed, happening.

10

pina

7. Okt. 2025

·

Aufenthalt am 1 Nacht

amazing steakhouse

amazing steakhouse

10

Keith

22. Dez. 2025

·

Aufenthalt am 1 Nacht

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

10

Carmen

23. Sept. 2025

·

Aufenthalt am 1 Nacht

Excellent clean hotel and the staff were great. I only wished the dining area was open on Monday and Tuesdays. Our food options were limited. Otherwise super happy staying there.

Excellent clean hotel and the staff were great. I only wished the dining area was open on Monday and Tuesdays. Our food options were limited. Otherwise super happy staying there.

8

Daryl

9. Okt. 2025

·

Aufenthalt am 1 Nacht

Bed was comfortable, dining options a bit of a let down, bar and grill needed reservation, then the hard rock itself (food was average), then a food court - but have to order from kiosk then waited 30 min for a pizza. Nothing for a young couple wanting a nice meal in a quiet spot. Older crowd. Would be nice to see something to cater to the 20-40s crowd - club/bar, a place with apps/happy hour style, better music, maybe a kids area with some claw machines since they cant play the casino...there are some missed opportunities. Overall a nice place but needs to work out some of the kinks.

Bed was comfortable, dining options a bit of a let down, bar and grill needed reservation, then the hard rock itself (food was average), then a food court - but have to order from kiosk then waited 30 min for a pizza. Nothing for a young couple wanting a nice meal in a quiet spot. Older crowd. Would be nice to see something to cater to the 20-40s crowd - club/bar, a place with apps/happy hour style, better music, maybe a kids area with some claw machines since they cant play the casino...there are some missed opportunities. Overall a nice place but needs to work out some of the kinks.

6

Troy

9. Okt. 2025

·

Aufenthalt am 1 Nacht

So I'm not usually one to judge a service on one visit, but based on the amount of money I spent for one night, I felt I should clarify my poor rating. The hotel, as explained by the customer service staff during our check in, just opened this past July. The lobby and room was clean. The staff were informative when we arrived with our questions. Check in was a breeze. However, since we arrived late and tired from our road trip, we decided to order room service. It's done through the app QR code on the TV. Delivery was quick. But it was delivered in a take out box instead of plates. We ate our meal out of take out boxes with plastic forks and knives. No condiments provided. Not cool. Secondly, the pillows have plastic zippers on the covers. Found out when I scratched my back while turning over. Now I'm being picky here, but the TV channel selection didn't show the Blue Jay game 3 in the ALDS. Minor point but notable.

So I'm not usually one to judge a service on one visit, but based on the amount of money I spent for one night, I felt I should clarify my poor rating. The hotel, as explained by the customer service staff during our check in, just opened this past July. The lobby and room was clean. The staff were informative when we arrived with our questions. Check in was a breeze. However, since we arrived late and tired from our road trip, we decided to order room service. It's done through the app QR code on the TV. Delivery was quick. But it was delivered in a take out box instead of plates. We ate our meal out of take out boxes with plastic forks and knives. No condiments provided. Not cool. Secondly, the pillows have plastic zippers on the covers. Found out when I scratched my back while turning over. Now I'm being picky here, but the TV channel selection didn't show the Blue Jay game 3 in the ALDS. Minor point but notable.

10

Lynn

13. Feb. 2026

·

Aufenthalt am 2 Nächte

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

8

Maison

28. Sept. 2025

·

Aufenthalt am 1 Nacht

All about the hôtel noting to say, expect for the food , to many peoples impossible to reserve for diner at hard rock restaurant or at the steak house !! No choice to go at the market for wait near an hour to Get a pizza!! Need a buffet in the place

All about the hôtel noting to say, expect for the food , to many peoples impossible to reserve for diner at hard rock restaurant or at the steak house !! No choice to go at the market for wait near an hour to Get a pizza!! Need a buffet in the place

10

Nicholas

14. Sept. 2025

·

Aufenthalt am 3 Nächte

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

10

John

4. Sept. 2025

·

Aufenthalt am 1 Nacht

I liked everything about the stay. There was only one thing we noticed that needs improvement, there was no functioning evening room service. We will return. We had a excellent stay.

I liked everything about the stay. There was only one thing we noticed that needs improvement, there was no functioning evening room service. We will return. We had a excellent stay.

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

8

Rachelle

vor 6 Tagen

·

Aufenthalt am 1 Nacht

Great experience. Hotel is very clean and modern.

Great experience. Hotel is very clean and modern.

6

Mike

vor 2 Wochen

·

Aufenthalt am 3 Nächte

Appreciate that it was pet friendly.

Appreciate that it was pet friendly.

8

Kelly Lynn

vor 3 Wochen

·

Aufenthalt am 2 Nächte

Rooms were nice. Excellent spot for no smokers who like to gamble

Rooms were nice. Excellent spot for no smokers who like to gamble

10

brennan

19. Aug. 2026

·

Aufenthalt am 1 Nacht

Very good service! Friendly staff

Very good service! Friendly staff

4

Brett

18. Aug. 2026

·

Aufenthalt am 2 Nächte

Excellent room, Poor service, terrible food options on property and very poor quality

Excellent room, Poor service, terrible food options on property and very poor quality

Richtlinien der Unterkunft

Check-in-Anleitungen

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 00:00

Vor 11:00

Kaution

Sie müssen für diese Unterkunft eine Kaution bezahlen, die vollständig zurückerstattet werden kann.

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Sofortige KI-Antworten basieren auf den Informationen des Hotels.

Preise für kommende Reisedaten

September 2026

Oktober 2026

Günstiger

Teurer

Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Außerhalb der angegebenen Zeiten ist ein Check-in nicht möglich. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 19 Jahre alt ist.

Sie müssen die folgende Kaution bezahlen, die vollständig zurückerstattet werden kann.

Deposit: CAD 200 per accommodation, per night

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
Bargeldlose Transaktionen sind verfügbar
Geräuschfreie Zimmer können nicht garantiert werden
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Kohlenmonoxidmelder, einem Rauchmelder und Außenbeleuchtung ausgestattet

Kindern, die 18 Jahren alt und jünger sind, ist der Zutritt zu dieser Unterkunft nicht gestattet.
Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
In dieser Unterkunft sind Haustiere nur in bestimmten Zimmern erlaubt. Daneben sind noch weitere Einschränkungen in Bezug auf Haustiere zu beachten (zusätzlich anfallende Kosten sind im Abschnitt „Gebühren“ aufgeführt). Die Mitnahme eines Haustieres muss grundsätzlich direkt mit der Unterkunft abgeklärt werden. Die Kontaktinformationen findest du auf der Buchungsbestätigung.
Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.

Parken mit Parkservice: 20 CAD pro Tag (Pauschalgebühr)
Gebühr für Haustiere: 49.00 CAD pro Haustier, pro Nacht plus eine einmalige Reinigungsgebühr in Höhe von 49.00 CAD
Assistenztiere sind von den Gebühren ausgenommen
Nutzungsgebühr für das Zusatzbett: 20.00 CAD pro Aufenthalt

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.