Holiday Inn Express & Suites Port Washington by IHG

Guests like the pool and hot tub when available, but renovations have at times closed facilities, added dust, or left areas messy. Parking can be tight when the neighboring venue is busy, and several guests felt the pet fee was high.

Many found the property and rooms very clean, but reports during and after renovations include dusty common areas and occasional lapses like dirty bathrooms, stained or hairy linens, and, in one case, suspected bites. Overall cleanliness feels inconsistent.

Rooms are newly updated, modern, and generally spacious and comfortable. Some guests noted freeway noise and thin walls, plus isolated issues like hard-to-reach high beds, soft or flat pillows, and minor maintenance or HVAC problems.

Service is frequently praised as friendly and helpful, with smooth check-in and accommodating front-desk support. A few reviews cite unfriendly or rude breakfast staff and occasional issues with responsiveness or billing.

Convenient location near I-43 and close to downtown Port Washington, the marina, trail access, and dining options, including a restaurant next door. Easy to reach for road travelers.

Breakfast is often described as hot, generous, and with good variety, but during renovations some found choices limited, areas crowded or unclean, and quality lacking. The adjacent restaurant and bar is a well-liked, convenient option.