Cardiff City Guesthouse, Central Rooms, Fast Wi-Fi, On-Street Parking

Sin duda, lo peor fue la atención de los gestores del alojamiento. El trámite para entrar es fácil: la cajita con el código funciona bien. La habitación bien. El baño compartido FATAL. La mampara de la ducha está rota. No está encajada. Había tres botes para champú, gel...dos vacíos y el tercero con un dedo de producto, que era acondicionador. Tuve que coger el jabón de manos para ducharme. Al tratar de cerrar la mampara, al estar rota resbalé en la ducha. Luego vi una araña de enormes patas en el baño. Comenté el problema con la ducha rota y sin amenities con el alojamiento y su respuesta fue un mensaje automático del check out... No lo recomiendo porque, en el caso de tener alguna urgencia no esperes su ayuda.

The room, kitchen, toilet and environment was okay. The bed just wasn't comfortable enough

Lovely place, nice and quiet too

For the price the room was good. The only issue was the other lodgers were extremely loud after 11 pm because of which we couldn’t sleep properly. They started talking loudly in the corridor loudly.

I had a bad feeling the moment we stepped in the property. And an even worse one when we entered the room. There was a damp smell that made me feel uncomfortable. was a lot of warnings about not smoking in the room but our smoke alarm had a plastic bag over it and there was stumped out fags and joints everywhere outside our room. My intital bad feelings came true when half the ceiling collapsed whilst we were laying in bed! With large parts of it hitting me, personal items such as food and makeup being ruined and had to be thrown away and our only clothes for the weekend being ruined by dust. We tried to contact the people and got no response until they just turned up. The first question was "was the people above jumping?" As though that would warrant the ceiling collapsing. They put us in another house which was much better than the first house but told us we could only stay the one night - didn't really understand why we couldn't stay in the 2nd house again as he had told us it wasn't being advertised yet but then there was people staying in multiple rooms. Didn't add up or make sense. But tbh we was glad to see the back of it all. The guy was a bit helpful I guess and apologetic. He gave us a full refund but that didn't cover any stuff we had to throw away or our clothes that were filthy! And we didn't have to ring multiple times to ask for the refund to be sorted, he said he was busy, thought this was taking the p as we were left hoteless after your ceiling fell on us!