Name: Best Western Plus Chelsea Hotel
Address: 89 Chelsea Rd, Monticello, Minnesota, United States of America, Monticello, Minnesota, US
Price range: $120–$198 per night
Rating: 8.7

What guests think

Across recent reviews, Best Western Plus Chelsea Hotel earns praise for very friendly, accommodating staff, clean and comfortable rooms, and a generally good breakfast with a handy coffee machine, alongside a convenient location with easy interstate access and nearby dining.

Multiple guests report issues with the pool and hot tub, citing dirty or smelly water, temperature problems, or outages. There are occasional complaints about noise near the elevator or lobby and minor room maintenance items like weak bathroom ventilation, leaking toilets, short shower curtains, or sticky doors. A dependable stopover with strong basics; check pool status if that matters to you.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are mentioned often; several guests report dirty or smelly water, temperature issues, or outages, while a few found the area large or enjoyable.

Related guest reviews

8

Chloe

Aug 4, 2025

·

Stayed 2 nights

Staff was very nice and helpful! The facility was clean, quiet, and in a great location.

8

WARREN

Sep 26, 2023

·

Stayed 1 night

Really great staff and facility! We arrived at 2am, after 15 hrs of driving, the gentleman checking us in was kind, personable and cheery. Comfortable bed, clean room and Great choice of breakfast menu. We would definitely recommend!

8

Corlee

Jul 10, 2023

·

Stayed 1 night

The pool and hot tub water was really stinky. Unusable.

10

Taylor

May 20, 2023

·

Stayed 2 nights

This is a very nice hotel. We checked in after 1am and there were loud people across the hall and the staff came dowm immediately after we alerted them and put an end to it. Tough we didnt get to use it, the pool is big and very nice. Giant hot tub too. Breakfast was good too. Id stay here again!

8

Kelsey

Aug 8, 2023

·

Stayed 2 nights

It was a nice hotel overall. Breakfast is free, but you are "served" your food. I've never been to a hotel with free breakfast where I have to tell the breakfast staff what I want to eat. So awkward. She was very nice, but still. The fan in the bathroom doesn't work so the room was extremely humid. The pool was quite cold but better than the Super 8 next door. The hot tub was dirty. The coffee machine was awesome and available at all hours - but the chocolate milk is "hot chocolate" as it is not cold at all. The door to our room did not shut easily and we returned to our door being open. A lady outside was arrested when we first arrived. The walls are very thin.

10

Richard W

Aug 11, 2024

·

Stayed 1 night

very comfortable, clean, staff very helpful and friendly, outside area pretty, close to shopping.

4

Marie

Jan 20, 2024

·

Stayed 1 night

Read reviews that said the beds were very comfortable and both mine and my partners backs are in pain today. The hot tub wasn’t working properly and the swimming pool was too warm. It’s like the pool and hot tub’s temperature of the water was swapped. Was looking forward to sitting in a nice hot tub for the price of $209 per night. I’m very disappointed in our stay.

10

Katrina

May 17, 2024

·

Stayed 2 nights

The staff is VERY friendly and helpful. The only thing that was not great was the Hot Tub looks icky

10

Amber

Jul 29, 2023

·

Stayed 1 night

Friendly staff was helpful. Stayed 1 night, kids enjoyed the pool.

10

Carol

Jul 19, 2024

·

Stayed 1 night

The property is appealing. Staff at desk was professional. The room was clean. Beds and pillows were great.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently note very clean rooms and public areas, with some calling them exceptionally clean. A few mention isolated issues such as dirty stairways.

Related guest reviews

10

Carol

Dec 10, 2024

·

Stayed 1 night

Hotel was clean. Room was clean and comfortable. Bed was cozy Be

10

Deanne

Sep 16, 2025

·

Stayed 1 night

Very nice and friendly staff. Breakfast the next day was served by a lovely lady. Room was clean and the bathroom was updated.

10

Jason

Jan 31, 2023

·

Stayed 2 nights

Friendly and helpful staff. Clean facilities.

10

Jennie

Mar 14, 2024

·

Stayed 2 nights

This was by far the CLEANEST hotel room I've ever stayed in! The bed was super comfy, I actually slept and my back didn't brother me. The breakfast was so-so, nothing too exciting. The staff was friendly and very helpful. I was a little worried about staying here after reviewing some of the comments but I was proven wrong! I would stay here again without any hesitation.

10

Jeff and Darlene

Dec 12, 2022

·

Stayed 1 night

The hotel is very nice and room spacious and clean. Will stay here again when in the area.

10

Jonathan

Jun 29, 2023

·

Stayed 1 night

Very warm welcome by desk and the hotel is clean and quiet!

10

Carol

Sep 27, 2025

·

Stayed 1 night

The property was nice and well maintained. Checkin was fast and efficient. The room was clean. Beds were comfortable and pillows were great

10

Rose

Jan 3, 2025

·

Stayed 1 night

Very nice hotel. Room was very clean and comfortable. Great breakfast. Thank you!

10

Paul

Feb 18, 2024

·

Stayed 2 nights

The staff were absolutely the best. The only area that wasn’t clean were the stairways.

10

Aaron

Nov 27, 2024

·

Stayed 1 night

Clean hotel. Friendly staff. Easy access off interstate.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally updated and comfortable, with some described as spacious. Occasional drawbacks include noise near the elevator or lobby, thin walls, and minor maintenance issues such as weak ventilation, leaking toilets, short shower curtains, sticky doors, or firm beds.

Related guest reviews

10

Carol

Dec 10, 2024

·

Stayed 1 night

Hotel was clean. Room was clean and comfortable. Bed was cozy Be

8

Donna

Jul 30, 2023

·

Stayed 2 nights

Everyone working was so nice and welcoming, in the bathroom shower curtain was so short that water sprayed water everywhere and toilet was leaking and made noise all night, other than that the room was really clean and would stay again.

8

Kelsey

Aug 8, 2023

·

Stayed 2 nights

It was a nice hotel overall. Breakfast is free, but you are "served" your food. I've never been to a hotel with free breakfast where I have to tell the breakfast staff what I want to eat. So awkward. She was very nice, but still. The fan in the bathroom doesn't work so the room was extremely humid. The pool was quite cold but better than the Super 8 next door. The hot tub was dirty. The coffee machine was awesome and available at all hours - but the chocolate milk is "hot chocolate" as it is not cold at all. The door to our room did not shut easily and we returned to our door being open. A lady outside was arrested when we first arrived. The walls are very thin.

8

Kimberly

Mar 13, 2024

·

Stayed 3 nights

My room was right next to the elevator on floor 3 and that was very loud, day or night.

10

Jeff and Darlene

Dec 12, 2022

·

Stayed 1 night

The hotel is very nice and room spacious and clean. Will stay here again when in the area.

8

Rachel

Jul 11, 2022

·

Stayed 3 nights

Our stay was good, however the beds are incredibly hard. Other than that I’m my opinion it’s the nicer of the other options in the area.

8

Paul

Mar 2, 2025

·

Stayed 2 nights

Our room was updated and clean.

10

Kelly

Mar 11, 2023

·

Stayed 1 night

A little disappointed that a larger, more expensive room is literally right next to the noisy lobby. But it’s a nice room.

10

Rose

Jan 3, 2025

·

Stayed 1 night

Very nice hotel. Room was very clean and comfortable. Great breakfast. Thank you!

8

Zachary

Nov 26, 2023

·

Stayed 2 nights

I was very pleased with the room. Only thing I would recommend is an updated shower head, but other than that, I loved the place.

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AI-generated summary based on recent guest reviews

Service

Staff are repeatedly described as friendly, welcoming, and helpful, with efficient check-in and attentive breakfast service. They respond quickly to issues; one review mentioned housekeeping discussing guests before checkout.

Related guest reviews

10

Deanne

Sep 16, 2025

·

Stayed 1 night

Very nice and friendly staff. Breakfast the next day was served by a lovely lady. Room was clean and the bathroom was updated.

8

WARREN

Sep 26, 2023

·

Stayed 1 night

Really great staff and facility! We arrived at 2am, after 15 hrs of driving, the gentleman checking us in was kind, personable and cheery. Comfortable bed, clean room and Great choice of breakfast menu. We would definitely recommend!

10

kathleen

Sep 13, 2023

·

Stayed 1 night

The staff at the front desk was very pleasant. They gave restaurant recommendations and asked about our trip. They made sure there was coffee ready for us for our early morning checkout. The hotel is clean and comfortable.

10

Taylor

May 20, 2023

·

Stayed 2 nights

This is a very nice hotel. We checked in after 1am and there were loud people across the hall and the staff came dowm immediately after we alerted them and put an end to it. Tough we didnt get to use it, the pool is big and very nice. Giant hot tub too. Breakfast was good too. Id stay here again!

10

Richard W

Aug 11, 2024

·

Stayed 1 night

very comfortable, clean, staff very helpful and friendly, outside area pretty, close to shopping.

10

Marie

Mar 21, 2025

·

Stayed 2 nights

Friendly staff, superb breakfast crew!

10

Jonathan

Jun 29, 2023

·

Stayed 1 night

Very warm welcome by desk and the hotel is clean and quiet!

10

Paul

Feb 18, 2024

·

Stayed 2 nights

The staff were absolutely the best. The only area that wasn’t clean were the stairways.

10

SEE

Aug 22, 2025

·

Stayed 3 nights

I booked this hotel for work, and it was absolutely worth it. The staff were very friendly and kind, always greeting me in the morning at breakfast and whenever I came in or out. They have a wonderful coffee machine that makes espresso, lattes, and more—such a nice touch that saved me a trip to the coffee shop each morning. Breakfast was good, and they even offer it to-go if you don’t have time to sit down, which is great for taking along for lunch.

10

Debbie

Mar 27, 2023

·

Stayed 2 nights

Excellent service and clean hotel. Also quiet which was nice.

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Location

Location is convenient with easy interstate access and proximity to shopping, restaurants, and local activities. Guests found it practical for visiting family or area recreation.

Related guest reviews

10

James

Jun 17, 2024

·

Stayed 4 nights

We enjoyed our 4 nights. The breakfast was delicious and the staff was very friendly. We were visiting family and we were glad that the hotel was easily accessible. We have stayed here before and are always glad to return.

10

Chad

Jul 19, 2024

·

Stayed 2 nights

Best spot in Monticello to stay and fish the Mississippi!

8

Chloe

Aug 4, 2025

·

Stayed 2 nights

Staff was very nice and helpful! The facility was clean, quiet, and in a great location.

10

Lucinda

Aug 5, 2023

·

Stayed 4 nights

The staff was so friendly and helpful. The personal service at breakfast was unexpected but very nice. Restaurant and fast food and car services were very close by.

10

kathleen

Sep 13, 2023

·

Stayed 1 night

The staff at the front desk was very pleasant. They gave restaurant recommendations and asked about our trip. They made sure there was coffee ready for us for our early morning checkout. The hotel is clean and comfortable.

10

Erik

Jul 19, 2024

·

Stayed 2 nights

Good stay, clean comfy, quiet. Good breakfast, and easy to get to.

10

Blake

Jun 30, 2024

·

Stayed 1 night

Clean, great location, my girlfriend even commented on how nice of hotel it was.. will stay again!

10

Richard W

Aug 11, 2024

·

Stayed 1 night

very comfortable, clean, staff very helpful and friendly, outside area pretty, close to shopping.

10

Joseph

Jun 24, 2024

·

Stayed 3 nights

Safe

10

Aaron

Nov 27, 2024

·

Stayed 1 night

Clean hotel. Friendly staff. Easy access off interstate.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked and often praised, with a popular coffee machine. Several reviews note that breakfast is staff-served rather than self-serve, with occasional negative comments about specific items like eggs.

Related guest reviews

10

Deanne

Sep 16, 2025

·

Stayed 1 night

Very nice and friendly staff. Breakfast the next day was served by a lovely lady. Room was clean and the bathroom was updated.

8

Lindsey

Aug 5, 2023

·

Stayed 1 night

There was a $25 non-refundable charge for "incidentals" that I wasnt aware of - unpleasant surprise. The continental breakfast was not self-serve. The eggs were terrible, but the person working at breakfast was friendly. We were there fpr an event 4 miles away in another town. After the event, my husband needed to shower. We had plenty of time to do this prior to checkout, my daughter left the room to get water and overheard the housekeeping staff talking about us and how we hadn't checked out yet and we were running out of time. At that point we still had 15 minutes prior to checkout. However, my toddler son left one of his toys in the room and they did take it to us in the parking lot which was very nice of them. The hotel and room was very clean which is always a perk

8

Kelsey

Aug 8, 2023

·

Stayed 2 nights

It was a nice hotel overall. Breakfast is free, but you are "served" your food. I've never been to a hotel with free breakfast where I have to tell the breakfast staff what I want to eat. So awkward. She was very nice, but still. The fan in the bathroom doesn't work so the room was extremely humid. The pool was quite cold but better than the Super 8 next door. The hot tub was dirty. The coffee machine was awesome and available at all hours - but the chocolate milk is "hot chocolate" as it is not cold at all. The door to our room did not shut easily and we returned to our door being open. A lady outside was arrested when we first arrived. The walls are very thin.

10

Marie

Mar 21, 2025

·

Stayed 2 nights

Friendly staff, superb breakfast crew!

10

Jennie

Mar 14, 2024

·

Stayed 2 nights

This was by far the CLEANEST hotel room I've ever stayed in! The bed was super comfy, I actually slept and my back didn't brother me. The breakfast was so-so, nothing too exciting. The staff was friendly and very helpful. I was a little worried about staying here after reviewing some of the comments but I was proven wrong! I would stay here again without any hesitation.

10

Elizabeth

Jun 21, 2025

·

Stayed 1 night

Nice and clran nice staff great breakfast

10

Rose

Jan 3, 2025

·

Stayed 1 night

Very nice hotel. Room was very clean and comfortable. Great breakfast. Thank you!

10

SEE

Aug 22, 2025

·

Stayed 3 nights

I booked this hotel for work, and it was absolutely worth it. The staff were very friendly and kind, always greeting me in the morning at breakfast and whenever I came in or out. They have a wonderful coffee machine that makes espresso, lattes, and more—such a nice touch that saved me a trip to the coffee shop each morning. Breakfast was good, and they even offer it to-go if you don’t have time to sit down, which is great for taking along for lunch.

10

Nick

Aug 14, 2024

·

Stayed 1 night

Nice room perfect for overnight stay. Good breakfast also

10

James

Aug 22, 2023

·

Stayed 4 nights

Nice Hotel. Great Breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $160	16 $144	17 $137	18 $187	19 $182
20 $129	21 $132	22 $133	23 $132	24 $133	25 $173	26 $193
27 $129	28 $127	29 $129	30 $129

Su	Mo	Tu	We	Th	Fr	Sa
				1 $131	2 $196	3 $198
4 $129	5 $129	6 $129	7 $132	8 $129	9 $176	10 $173
11 $129	12 $130	13 $131	14 $127	15 $130	16 $174	17 $173
18 $130	19 $130	20 $130	21 $134	22 $130	23 $179	24 $170
25 $122	26 $120	27 $120	28 $122	29 $120	30 $173	31 $176

Select dates to see prices and availability

About this property

Location

Room options

Suite, 2 Queen Beds, Refrigerator & Microwave (Third Bed is a Sofabed)

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Microwave (With Sofabed)

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Microwave

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Chelsea Hotel

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Prices for upcoming dates