Is parking available at the hotel?

Free valet parking is available on-site, but parking is limited. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately AED 127 for adults and AED 64 for children. Children aged 5 and younger eat free breakfast.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of AED 150 per vehicle (one-way, maximum occupancy 3). Guests must contact the hotel with arrival details before travel to arrange the transfer.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including elevators and step-free entrances. However, some facilities may have restrictions. It is recommended to contact the hotel for specific accessibility needs.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Al Ain, just a 4-minute walk from Al Jahili Park and a 4-minute drive from Qasr al Muwaiji. It is 2.2 miles from both Al Ain National Museum and Al Ain Oasis Park.

Does the hotel have a swimming pool?

Yes, the hotel features two outdoor swimming pools, including a children's pool. Pool access is available from 6:00 AM to 9:30 PM.

What are the policies for guests staying with children?

Children aged 12 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of AED 150 per night. Requests for rollaway beds must be made in advance and are subject to availability.

Al Ain Rotana Hotel in Al Ain, UAE

Average nightly price at Al Ain Rotana by month, last 12 months (USD)
Month	Average price
January	$142
February	$121
March	$142
April	$159
May	$119
June	$103
July	$92
August	$98
September	$103
October	$154
November	$286
December	$155

What guests think

Across many reviews, Al Ain Rotana is praised for its friendly, professional staff, excellent pool and gym, and tasty, varied dining, with families appreciating the playground and spacious rooms, and travellers noting a convenient, generally quiet location near key sights.

Guests frequently describe the property and rooms as clean, with some renovated spaces. A few reviews note older or dated areas and occasional service lapses such as slow responses or booking and billing mix ups. Overall, expect a well equipped, family friendly resort stay with mostly warm service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large, well kept pool and a sizable gym are repeatedly praised. On site restaurants and bar are popular, and families like the playground and overall resort style facilities.

Related guest reviews

10

Donald

Oct 26, 2023

·

Stayed 1 night

We had a great time here. Al Ain is a beautiful community and Rotana was really impressive. Great place for kids, took our daughter to the hotel swimming pool and on the playground in the morning, then to the fort across the street in the afternoon. The breakfast is great, all in all a great experience. Highly recommend it.

10

Miguel

Nov 19, 2023

·

Stayed 2 nights

We had a great time at Al Ain Rotana. We got upgraded to a suite, which was a blessing considering we were travelling with kids. The staff was also super friendly and made our stay very enjoyable. I'm terms of facilities, the hotel seems to have been renovated recently, it features a really large pool and a playground so for those travelling with kids it's a great choice.

10

Michael

Feb 16, 2025

·

Stayed 2 nights

Relaxing stay with excellent facilities and a wonderful team of professionals to assist when needed. The pool and restaurants are top notch. Best place to stay in Al Ain!

10

maegan

Nov 30, 2025

·

Stayed 2 nights

We had an incredible stay! We were upgraded to a villa and everything was in perfect condition. The pool, the restaurants on site, staff was all very helpful! We will absolutely be back!

10

László

Apr 8, 2024

·

Stayed 1 night

I like the location and the facilities of the hotel. The staff is also very friendly.

10

Maria

Aug 10, 2025

·

Stayed 1 night

Very nice amenities and pool amazing

10

nicolaas

Dec 25, 2024

·

Stayed 3 nights

Property had a great gym used by ex pats which were interesting people to talk to Staff were fantastic

10

Ghaith

Apr 27, 2025

·

Stayed 1 night

Clean and nice property. Huge gym on property

10

David

Oct 19, 2025

·

Stayed 9 nights

This is an excellent hotel with exceptional staff particularly in the restaurants. I stayed for nine nights (for work) and ate in the hotel most nights but the terrific buffet had so many options it never got dull. The breakfast is wonderful and the pool was lovely. I will definitely stay here again.

10

Wael

Oct 26, 2024

·

Stayed 2 nights

The hotel is well positioned in the city, great staff and service and has good breakfast and dinner options. The pool was great for the kids although it got busy over the weekend. Apart from the pool there wasnt much else for the kids to do.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently note clean rooms and public areas, with some describing them as spotless. A few mention aging elements in certain rooms.

Related guest reviews

10

anna maria

Dec 24, 2024

·

Stayed 1 night

Outstanding experience at Rotana! The manager, front desk and housekeeping went above and beyond to pay attention to small advance requests and housekeeping was amazing! The rooms are spotless and absolutely gorgeous. Zest offered a delicious buffet dinner and breakfast as always. Thank you Al Ain Rotana and the manager of this hotel who has clearly formed a solid team. Well done!

6

Margot

Dec 9, 2024

·

Stayed 2 nights

The hotel is well located, near Al Jahili Fort which is walking distance. The renovated rooms are great, modern, spacious and very clean. We were given an upgrade on the pool view, however with both restaurants below it was quite noisy at night. The breakfast offers a very large choice of options and the food was good. We were a bit dissapointed on a couple of points: - we had booked a king size bed and were given a twin room by the reception, they said there were no more availability on the king size bed but we were not informed in advance - we stayed on the national holiday weekend and throughout the weekend the hotel was installing their christmas tree just close to the pool, which lasted the whole 3 days, I belive this could have been done prior to a long weekend as it is quite annoying for the guests - we asked for a non-smoking room but some guests were smoking on their balcony and we could smell the cigarette in our room almost the whole stay - even thought having done a pre-payment for this booking, the hotel charged us by mistake during our stay and we had to go and ask the reception for a reimbursment

10

maegan

Nov 30, 2025

·

Stayed 2 nights

We had an incredible stay! We were upgraded to a villa and everything was in perfect condition. The pool, the restaurants on site, staff was all very helpful! We will absolutely be back!

10

Jasmine

May 31, 2024

·

Stayed 1 night

Staff was wonderful. Hotel is very nice and clean. Entire family had a great time

8

carlos

Apr 2, 2025

·

Stayed 1 night

Well maintained and confortable, staff need some more hospitality training. Got food poisoning from Trader Vics

8

PIERRE

Dec 25, 2024

·

Stayed 1 night

Une valeur sûre. Bel hotel, rapidite du checking et checkout. Accueil agréable. Service voiturier. Chambre propre et bien équipée. Et un super petit-dejeuner comme tous les Rotana.

10

Osama

Oct 21, 2023

·

Stayed 1 night

Hossam was perfect and helpful in finishing my check in everything was clean and perfect as well breakfast so amazing

10

Ghaith

Apr 27, 2025

·

Stayed 1 night

Clean and nice property. Huge gym on property

8

SHIZUO

Oct 8, 2024

·

Stayed 2 nights

水圧が弱いスタッフのサービスは良い綺麗で広い

8

Dominik

Dec 2, 2024

·

Stayed 1 night

L'accueil général s'est très bien passée. L hotel a de beaux espaces commun tel que les restaurants et un buffet de qualité. La piscine est grande avec un espace pour les enfants. Le bémol est la chambre qui mérite d'être remise au goût du jour, cela fait baisser la note générale moquette et rideaux de douche vétuste n'ont plus leur place. Aussi le service en chambre n'a pas su répondre a une simple demande de serviette supplémentaire, étant avec 2 jeunes enfants nous en avions besoin de 2 de plus. C'est dommageable.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, with modern, renovated options and frequent upgrades to suites or villas. Some areas in the older wing feel dated.

Related guest reviews

8

Ahmed

Oct 1, 2025

·

Stayed 2 nights

Excellent stay in general. The only thing that the room view was not that much good.

10

Miguel

Nov 19, 2023

·

Stayed 2 nights

We had a great time at Al Ain Rotana. We got upgraded to a suite, which was a blessing considering we were travelling with kids. The staff was also super friendly and made our stay very enjoyable. I'm terms of facilities, the hotel seems to have been renovated recently, it features a really large pool and a playground so for those travelling with kids it's a great choice.

10

Ahmed

Aug 26, 2024

·

Stayed 2 nights

The stay was amazing, a long with great service, staring from the entrance/ valet Luis helped us, then Jessie did great job at the reception along with great service support from the IT and the reception to solve a small issue I had at my room, then great breakfast with a lot of varieties and Yousef there was very polite and supportive, near the pool the people were very supportive specially the life guard Anaas and the team. The room that I booked is huge and I recommend you to book on first floor -new wing- it perfectly fitted my family including 2 of my kids and has huge balcony facing the pool, In general I would do it again for sure and this my 3rd time at this hotel, I could notice the level of changes and the great service level, thanks again 👍

10

anna maria

Dec 24, 2024

·

Stayed 1 night

Outstanding experience at Rotana! The manager, front desk and housekeeping went above and beyond to pay attention to small advance requests and housekeeping was amazing! The rooms are spotless and absolutely gorgeous. Zest offered a delicious buffet dinner and breakfast as always. Thank you Al Ain Rotana and the manager of this hotel who has clearly formed a solid team. Well done!

6

Margot

Dec 9, 2024

·

Stayed 2 nights

The hotel is well located, near Al Jahili Fort which is walking distance. The renovated rooms are great, modern, spacious and very clean. We were given an upgrade on the pool view, however with both restaurants below it was quite noisy at night. The breakfast offers a very large choice of options and the food was good. We were a bit dissapointed on a couple of points: - we had booked a king size bed and were given a twin room by the reception, they said there were no more availability on the king size bed but we were not informed in advance - we stayed on the national holiday weekend and throughout the weekend the hotel was installing their christmas tree just close to the pool, which lasted the whole 3 days, I belive this could have been done prior to a long weekend as it is quite annoying for the guests - we asked for a non-smoking room but some guests were smoking on their balcony and we could smell the cigarette in our room almost the whole stay - even thought having done a pre-payment for this booking, the hotel charged us by mistake during our stay and we had to go and ask the reception for a reimbursment

10

maegan

Nov 30, 2025

·

Stayed 2 nights

We had an incredible stay! We were upgraded to a villa and everything was in perfect condition. The pool, the restaurants on site, staff was all very helpful! We will absolutely be back!

10

Hazim

Dec 31, 2023

·

Stayed 3 nights

Property has 2 wings (old and new), we choose to stay in the old wing (based on Jessie - reception team-) recommendation. It was great stay and our room was upgraded to junior suit. The suit was in excellent condition however it was missing some items like slippers, coffee machine, iron and iron board, but the stay was great. Thank you Jessie for making our stay wonderful.

8

Elizabeth

Jan 27, 2025

·

Stayed 2 nights

It’s an older property- the side we stayed it was. Definitely it’s not walkable to any stores or attractions.

8

Dominik

Dec 2, 2024

·

Stayed 1 night

L'accueil général s'est très bien passée. L hotel a de beaux espaces commun tel que les restaurants et un buffet de qualité. La piscine est grande avec un espace pour les enfants. Le bémol est la chambre qui mérite d'être remise au goût du jour, cela fait baisser la note générale moquette et rideaux de douche vétuste n'ont plus leur place. Aussi le service en chambre n'a pas su répondre a une simple demande de serviette supplémentaire, étant avec 2 jeunes enfants nous en avions besoin de 2 de plus. C'est dommageable.

10

SANG KEUN

Feb 14, 2024

·

Stayed 1 night

spacious, comfortable

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly and professional across reception, restaurants, and housekeeping. A minority report lapses such as slow room service, unaddressed requests, or booking and billing errors.

Related guest reviews

10

Brian

Oct 6, 2025

·

Stayed 3 nights

Great place to stay. Special thanks to the staff at Zest restaurant, (Keerthana, Tajul, Mishal, and Spencer) for the great hospitality and keeping our 2 yr old don happy with the chocolates :)

10

anna maria

Dec 24, 2024

·

Stayed 1 night

Outstanding experience at Rotana! The manager, front desk and housekeeping went above and beyond to pay attention to small advance requests and housekeeping was amazing! The rooms are spotless and absolutely gorgeous. Zest offered a delicious buffet dinner and breakfast as always. Thank you Al Ain Rotana and the manager of this hotel who has clearly formed a solid team. Well done!

6

Margot

Dec 9, 2024

·

Stayed 2 nights

The hotel is well located, near Al Jahili Fort which is walking distance. The renovated rooms are great, modern, spacious and very clean. We were given an upgrade on the pool view, however with both restaurants below it was quite noisy at night. The breakfast offers a very large choice of options and the food was good. We were a bit dissapointed on a couple of points: - we had booked a king size bed and were given a twin room by the reception, they said there were no more availability on the king size bed but we were not informed in advance - we stayed on the national holiday weekend and throughout the weekend the hotel was installing their christmas tree just close to the pool, which lasted the whole 3 days, I belive this could have been done prior to a long weekend as it is quite annoying for the guests - we asked for a non-smoking room but some guests were smoking on their balcony and we could smell the cigarette in our room almost the whole stay - even thought having done a pre-payment for this booking, the hotel charged us by mistake during our stay and we had to go and ask the reception for a reimbursment

10

nicolaas

Sep 29, 2024

·

Stayed 1 night

Great experience Staff fantastic

8

Magali

Oct 19, 2024

·

Stayed 1 night

Location is good as walking distance from the Fort. Restaurant staff were very nice. Room service however was slow and beds were very hard

10

Jasmine

May 31, 2024

·

Stayed 1 night

Staff was wonderful. Hotel is very nice and clean. Entire family had a great time

10

Mindaugas

Dec 29, 2024

·

Stayed 1 night

Excellent level of service starting with reception and continues through the rrom service, restaurants, etc.

2

Eldar

Feb 26, 2024

·

Stayed 1 night

I was really disappointed in the level of service we received during our stay in the hotel. The room was not properly prepared for 2 guest, even though that's what the booking said. Half of items in the room were missing for the 2nd person, like bathrobe, slippers, etc. When we brought this to the attention of the staff over the phone, we were promised the problem will be resolved shortly. After 10 minute silence, we called again and got another portion of promises. And then the same happened again. And again. Overall we made 4 calls in the span of an hour. We have wasted all this time waiting for someone to come, which is a lot considering this was a weekend trip for us. We have brought up this issue during the checkout, to which we got a response which I can only summarise as "Ah, so sorry that happened to you". It didn't happen to us. You did this. Talking to guests in passive voice does not make the situation better. It is baffling to me that this is supposed to be a 5 star hotel service. I would your hotels at all cost.

10

Osama

Oct 21, 2023

·

Stayed 1 night

Hossam was perfect and helpful in finishing my check in everything was clean and perfect as well breakfast so amazing

10

Ahmed

Dec 30, 2024

·

Stayed 2 nights

Its an amazing hotel, this is the second time I stay at this hotel within 2 months and its always exceed my expectation! Special thanks to Tajul from the resturant who was always there to support you along all the teams. From reception desk also they were very supportive, I cant remember the name of the lady that starts with L as far as I remember but she did great job too.

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AI-generated summary based on recent guest reviews

Location

Convenient for Al Jahili Fort and central sights, with several noting a calm, quiet area. A few comment that walking access to shops and attractions is limited.

Related guest reviews

10

Donald

Oct 26, 2023

·

Stayed 1 night

We had a great time here. Al Ain is a beautiful community and Rotana was really impressive. Great place for kids, took our daughter to the hotel swimming pool and on the playground in the morning, then to the fort across the street in the afternoon. The breakfast is great, all in all a great experience. Highly recommend it.

6

Margot

Dec 9, 2024

·

Stayed 2 nights

The hotel is well located, near Al Jahili Fort which is walking distance. The renovated rooms are great, modern, spacious and very clean. We were given an upgrade on the pool view, however with both restaurants below it was quite noisy at night. The breakfast offers a very large choice of options and the food was good. We were a bit dissapointed on a couple of points: - we had booked a king size bed and were given a twin room by the reception, they said there were no more availability on the king size bed but we were not informed in advance - we stayed on the national holiday weekend and throughout the weekend the hotel was installing their christmas tree just close to the pool, which lasted the whole 3 days, I belive this could have been done prior to a long weekend as it is quite annoying for the guests - we asked for a non-smoking room but some guests were smoking on their balcony and we could smell the cigarette in our room almost the whole stay - even thought having done a pre-payment for this booking, the hotel charged us by mistake during our stay and we had to go and ask the reception for a reimbursment

10

James

Feb 9, 2024

·

Stayed 2 nights

Stayed at this hotel for 3 nights and can happily say it was a great experience. The breakfast had a-lot of choice with staff going out there way to get you anything you wished. The area had a lovely calm feel to it and was nice and quite too. In the evening we spent each night at trader vic restaurant/ bar, which was amazing! Food was great especially the seafood wok dish. Had a great tiki vibe with a large selection of cocktails and mock tails. The music Spanish vibes which worked really well. They had two girls who sang with great voices and added to the experience which was brilliant. Would highly recommend this place and if I’m ever back in Al Ain it would be the only place I would stay without a doubt.

8

Magali

Oct 19, 2024

·

Stayed 1 night

Location is good as walking distance from the Fort. Restaurant staff were very nice. Room service however was slow and beds were very hard

10

László

Apr 8, 2024

·

Stayed 1 night

I like the location and the facilities of the hotel. The staff is also very friendly.

8

Elizabeth

Jan 27, 2025

·

Stayed 2 nights

It’s an older property- the side we stayed it was. Definitely it’s not walkable to any stores or attractions.

10

Emad

Apr 3, 2023

·

Stayed 2 nights

Is very quiet and near city centre

10

László

Jan 11, 2025

·

Stayed 2 nights

I really like Rotana hotels and in particular this one in Al Ain. It is a nice resort which offers all amenities yet is rationally sized and in close proximity to Al Ain’s main attractions.

10

Wael

Oct 26, 2024

·

Stayed 2 nights

The hotel is well positioned in the city, great staff and service and has good breakfast and dinner options. The pool was great for the kids although it got busy over the weekend. Apart from the pool there wasnt much else for the kids to do.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and buffets are widely praised for variety and quality, and Zest and Trader Vics are popular on site. There is one report of food poisoning at Trader Vics.

Related guest reviews

10

Brian

Oct 6, 2025

·

Stayed 3 nights

Great place to stay. Special thanks to the staff at Zest restaurant, (Keerthana, Tajul, Mishal, and Spencer) for the great hospitality and keeping our 2 yr old don happy with the chocolates :)

10

anna maria

Dec 24, 2024

·

Stayed 1 night

Outstanding experience at Rotana! The manager, front desk and housekeeping went above and beyond to pay attention to small advance requests and housekeeping was amazing! The rooms are spotless and absolutely gorgeous. Zest offered a delicious buffet dinner and breakfast as always. Thank you Al Ain Rotana and the manager of this hotel who has clearly formed a solid team. Well done!

10

James

Feb 9, 2024

·

Stayed 2 nights

Stayed at this hotel for 3 nights and can happily say it was a great experience. The breakfast had a-lot of choice with staff going out there way to get you anything you wished. The area had a lovely calm feel to it and was nice and quite too. In the evening we spent each night at trader vic restaurant/ bar, which was amazing! Food was great especially the seafood wok dish. Had a great tiki vibe with a large selection of cocktails and mock tails. The music Spanish vibes which worked really well. They had two girls who sang with great voices and added to the experience which was brilliant. Would highly recommend this place and if I’m ever back in Al Ain it would be the only place I would stay without a doubt.

10

Michael

Feb 16, 2025

·

Stayed 2 nights

Relaxing stay with excellent facilities and a wonderful team of professionals to assist when needed. The pool and restaurants are top notch. Best place to stay in Al Ain!

10

maegan

Nov 30, 2025

·

Stayed 2 nights

We had an incredible stay! We were upgraded to a villa and everything was in perfect condition. The pool, the restaurants on site, staff was all very helpful! We will absolutely be back!

10

DANGQI

Dec 7, 2023

·

Stayed 1 night

Nice place to stay. Inter-continental breakfast

8

carlos

Apr 2, 2025

·

Stayed 1 night

Well maintained and confortable, staff need some more hospitality training. Got food poisoning from Trader Vics

8

PIERRE

Dec 25, 2024

·

Stayed 1 night

Une valeur sûre. Bel hotel, rapidite du checking et checkout. Accueil agréable. Service voiturier. Chambre propre et bien équipée. Et un super petit-dejeuner comme tous les Rotana.

10

David

Oct 19, 2025

·

Stayed 9 nights

This is an excellent hotel with exceptional staff particularly in the restaurants. I stayed for nine nights (for work) and ate in the hotel most nights but the terrific buffet had so many options it never got dull. The breakfast is wonderful and the pool was lovely. I will definitely stay here again.

10

Wael

Oct 26, 2024

·

Stayed 2 nights

The hotel is well positioned in the city, great staff and service and has good breakfast and dinner options. The pool was great for the kids although it got busy over the weekend. Apart from the pool there wasnt much else for the kids to do.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $201	22 $104	23 $283	24 $205
25 $99	26 $110	27 $110	28 $110	29 $110	30 $132	31 $132

Su	Mo	Tu	We	Th	Fr	Sa
1 $160	2 $165	3 $165	4 $162	5 $161	6 $259	7 $261
8 $234	9 $301	10 $299	11 $284	12 $284	13 $256	14 $257
15 $156	16 $186	17 $169	18 $168	19 $185	20 $253	21 $255
22 $229	23 $169	24 $169	25 $168	26 $172	27 $250	28 $242
29 $243	30 $243

Al Ain Rotana

Prices for Al Ain Rotana

Monthly average prices

About this property

Location

Room options

Chalet, 1 Bedroom (Private Parking)

Room, 1 King Bed

Room, 1 King Bed, Balcony (Guest)

Suite, 1 Bedroom (Spacious)

Suite, 1 Bedroom

Room, 2 Twin Beds, Balcony, Pool View

Room, 2 Twin Beds, Balcony (Guest)

Room, 1 King Bed, Balcony, Pool View (New Wing)

Suite, 1 Bedroom, Kitchen

Room, 1 King Bed, Balcony, City View (Guest New Wing)

Chalet, 2 Bedrooms (Private Parking)

Room, 1 King Bed, Balcony, Pool View

Villa, 2 Bedrooms (Duplex with Private Parking)

Guest reviews of Al Ain Rotana

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Al Ain Rotana

Considering this hotel for your Al Ain trip?

Prices for upcoming dates