Country Inn & Suites by Radisson, Mishawaka - South Bend

Came here for Father’s Day weekend. Place was decent, only thing I had an issue with was that the elevator was out of service and the side door wasn’t working!

bathroom floor was dirty, pool also not clean or swimmable

The hotel is otherwise acceptable. My only complaint is that the front desk didn't have coins to exchange for the washing machine and dryer. Furthermore, the staff's attitude was poor. When I asked her to exchange coins later and ask her to prepare them. She said they didn't have any. What can she do? Is this the right attitude for a hotel? Is this how you solve a guest's problem? Is the washing machine just for show? Since the hotel offers this facility, they should have coins or a credit card machine, right?

elevator was broken down for the 3 days we were there Booked two Queen beds ended with 1 queen on main floor

Love the fact that check out time is noon and not 11!! Pool is open nice and early (6 a.m.) and there's always hot coffee and fresh fruit available in the lobby

Older property. Peeling paint. Bathtub wasnt the cleanest. Staff was great! Kids loved the pool. Room clean for the most part. Property just needs some TLC. Someone down the hall was smoking weed....strong scent in the hall when going out back door...two nights in a row. Staff should walk halls in the evening.

The room wasn’t clean. Floors weren’t vacuumed. Walls had black marks on them. Bed was ok, though. Found a bug crawling on the bathroom floor. Shower floor (tub) was stained and warped so that water didn’t fully drain. Computers and printer in the “business area” (two little cubbies in a wall in the lobby” didn’t work. Morning breakfast was pretty good, though it started at 7:00am, which is a bit late for some people.

Great for a Notre Dame football weekend! They even have a shuttle bus. In an area with lots of dining choices.

The staff here are wonderful and very pleasant. They work really hard to make sure the guests are happy. The corporation needs to step in and fix quite a few things in the building. Still no elevator, the cleaning staff have no way to get their dirty bedding down to first floor in a healthy safe manner, the side door has no lock and the breakfast is minimum. THey are remodeling so that's a plus but corporate does not make it easy for the employees! And they should know that is their biggest asset, the staff! THey couldn't have been any better, they should have better resources to work with! Close to all things ND, so if you have a student on scholarship and can't afford the higher end prices of the bigger chains If this hotel get s the resources it needs it will be the best hotel in town for the price-point!

quick check-in and quiet hallways were great breakfast was very good staff was kind construction materials in the lobby/common area was not a good look broken elevator was inconvenient for guests who had mobility issues or who had rooms upstairs

Bathrooms were dirty

Poop on the toilet seat, visible water damage on the wall in the hallway by our 1st room door. The floor was littered with rolly pollies. We called the front desk and were moved to another room. The new room included dirty carpet and food on the table from previous customers. The beds were comfy and bug free.

There was trash all over parking lot. There were people doing drugs in stairwell. There door handle was broke and the key reader barely let us n the room. There was bed bugs and blood splatter on the walls

Bedbugs in our room. To their credit, the staff was helpful and understanding, got us into a new room immediately and closed off the old room. Rooms were dirty - shower had mildew in the corners, lots of stains on the carpet. Overall nice helpful staff, but the place was pretty disgusting. Avoid it

The staff was welcoming and helpful. The bathroom was dirty, tub was stained and they only clean the room every three days so we did not receive service while we were there. The in room phone did not work. The tv did not work but staff was able to show us how to get it to work. We stayed on a weekend and people next door were arguing and fighting loudly all night from 10 pm to 6 am. I don’t recommend this hotel.

From the welcoming blood stain that adorned the floor of our hotel room entrance, to the the confetti of broken glass left around our room, it certainly screamed welcome to Mishawaka Indiana. Yuck.

My room was in bad shape. 4 big spiders in bathroom, 4 or 5 big bugs dead by bed. door handle did no work to let me out of room, Bed sheets and bedding was dirty. I thought the word Radisson meant it was a not place! Not anymore. Please stay away. unless you don't mind a dirty place.

Our room was filthy, hair on toliet and nightstand. Stain on bed. It honestly looked like it hadn't been cleaned in a long time.

When first entering the establishment, it smelled musty and then there was an overwhelming smell of an air freshener. While checking in a sign was posted stating that they were short staffed and our rooms would not be cleaned during our 2 night stay. Once in the room, the room seemed dirty and continued to smell musty. The bed was sunken in and looked like it might a fall to the floor. When going to bed, my husband sat on the bed and it made an awful creaking noise and part of the bed fell to the floor. Since it was late we just tried to sleep. Breakfast was okay, however it was to be open from 7-10 and T 9:00 the individual working left. Individuals after us had cold eggs and sausage and limited supply of everything. We wanted to talk to someone at the front and no one was there. We had to meet our daughter so we left. We returned around 9:30 in the evening and our room key card would not work. We went to the front desk and told the person working. All they did was ask our room number and made a new card. They never asked our name or for identification. When we finally got to our room. I sat on the foot of the bed to take off my shoes and the bed completely went to the floor. Around 2:00 there was yelling and screaming in the hallway. When checking out we turned in our key cards and wanted to let the front desk know our bed had so many issues. The individual just said that is weird. I asked for a receipt and was told it would be sent by email. It still has not been sent.

First- i end every evening with hot tea. They only had Earl Gray. Caffeine and I don't like Earl Gray. The desk clerk was very dismissive about that being all they stocked and no herbal teas. Second- the smell in the bathroom was muldew and the tib was filthy. Also. A noisy hallway of closing doors all night. And the room was too hot with no way too cool it off.

The beds were worn. Both beds sagged.

Needs a remodel.

Had no hot water. Management wasn’t even aware of the problem (2 of 3 boilers not working). Even office staff commented their shower was cold but never did anything about it. Said we were the only ones that said anything. We were there for two nights. When they found out -fixed quickly.

Our bathtub was in very bad condition. It was heavily stained. There was no stopper to plug the drain so a bath could be taken. Also, the drain was very slow in draining. I took a shower, and it took 45 min. to drain. And when it finally went done some of the gunk that was causing the slow drainage was left in the tub. Other than that, the stay was good.

Our room smelled gross and stale and it was extremely humid in our room.

Overall a great stay. Kids enjoyed the pool. Everything was clean. Could use another person to help restock during breakfast. Beds were comfortable, wi-fi was excellent. Personal opinion, need to ban vaping/marijuana usage - smell was overwhelming especially with young children.

If you are noise sensitive this is not the hotel for you. Doors slamming ALL night long and beds squeak. Every time my son moved during the night, I wanted to kill him! Definitely not a quiet hotel.

Our shower and sink were very slow to drain. Some excessive noise from other rooms. Place is clean though. Check in was easy.

Mattress sunk in the center. The curtains were ripped. TV screen image was fuzzy with poor internet. Bathroom door would get stuck and had to be pushed forcibly to open. We had a first floor room close to the lobby and it could get very noisy with people chatting in the lobby and during breakfast hours. Entire hotel needs to be renovated.

Staff was pleasant. Hotel needs updating. Bed was clean and comfortable but carpet was bad. I would not walk barefoot on it. It smelled sour in the room. Bathroom was clean but run down. The room was inexpensive so I guess you get what you pay for. Was fine for one night passing through on a longer trip. Breakfast was good and that area was clean.

The rudest staff I have ever encountered at any hotel anyplace in America.

I didnt get the room I paid for and was told by a very disinterested employee that they didn’t have any of the correct rooms left. Even though I had the confirmation email from Expedia. She did not care nor did she appear to care that I reserved a certain room and then was expected to accept a different, inadequate room instead. No concern, no apology, nothing. Of course I had no choice but to accept it as it was late and I needed to sleep… terrible, inadequate service.

Had a very nice stay. Staff were friendly and very helpful. Even went out of their way to return things we left behind. Very nice stay for economical price. Pool is nice.

The hotel is quiet and in a convenient location. I had stayed there last year and it wasn't bad. This time the coffee pot was not working and I was told there were no spares. There were empty rooms so one could have been moved. I got the feeling that the front desk staff didn't care if a customer came back. I'm not saying they were rude just didn't seem to care.

The manager and all staff were amazing and very kind.

Quick overnight stay, was not bad, but the staff was terribly rude when we arrived

Very friendly staff

Dorothy at the front desk was so helpful and patient with my family. After several days without power this was a sanctuary.

Staff customer service is terrible

Very friendly staff

We appreciated the connecting rooms, indoor pool, friendly staff, and hot breakfast. It is close to Menards, Walmart, & University Mall for shopping.

I enjoyed my stay. Clean, efficient & perfect location. Very friendly & accommodating staff

Great for a Notre Dame football weekend! They even have a shuttle bus. In an area with lots of dining choices.

Close to lots

The hotel was close to the mall, and restaurants. Our room was very nice. It was better than most hotels for the money.

Close to Notre Dame so very Convenient. Breakfast food very limited and disappointing.

Hotel was very maintained & very accessible to mall.

Goid location

Nice place for us to stay. Quiet, easy shopping close and close to ND campus to visit each day. Staff was hard working and kind.

Enjoyed a pleasant stay at a convenient location.

breakfast area could have been cleaner, and better stocked

Overall a great stay. Kids enjoyed the pool. Everything was clean. Could use another person to help restock during breakfast. Beds were comfortable, wi-fi was excellent. Personal opinion, need to ban vaping/marijuana usage - smell was overwhelming especially with young children.

Clean room, decent breakfast

Very nice staff and room was clean. The hotel smelled great and the breakfast was nice with Belgium waffles. The hallways could've used a vacuum, something you notice right away. All in all a great stay.

Breakfast was sparse and poor quality. Desk service poor. No one around and there was a note but waited at least 10 min. Understaffed. Entire building seemed sparse. Not very welcoming

We were very pleased with our stay there except for the breakfast. We booked the presidential suite. It was in great shape and very spacious. Our only complaint would be that there was loud music playing in the lobby until 11:30 at least and it could be heard from our room. Otherwise the room was great. We'd definitely book it again. The breakfast was not that great. The bagels were hard as rocks and not edible and there was no spray for the waffle makers so it was difficult to get the waffles out when cooked. Additionally only 2 of the slots for the toaster worked. Would this stop us from staying there again? No. The staff at check in and checkout were very nice and super sweet. We are looking at staying there again in the future.

It was perfect for us. We had our granddaughters with us, they loved the pool. Breakfast was wonderful with lots of choices. It's super close to Granger Community Church where we visited on Sunday. The only thing I missed was a hair blow dryer. But everything else was wonderful and just what we needed for our weekend.

Breakfast was not very good Overall condition decor was mediocre

Staff was pleasant. Hotel needs updating. Bed was clean and comfortable but carpet was bad. I would not walk barefoot on it. It smelled sour in the room. Bathroom was clean but run down. The room was inexpensive so I guess you get what you pay for. Was fine for one night passing through on a longer trip. Breakfast was good and that area was clean.

It reeks of smoke. No cleaning service. Terrible breakfast.