Hilton Garden Inn Phoenix North Happy Valley

Bar did not look invting. Did not have anyplace to preview food menu.

The room was clean & decent size. However, the bathroom is small. The front desk staff could be a bit more friendlier & welcoming. No free breakfast! Also, the hotel provides two bottles of water at $3.00 each. We went to the local Walmart to buy bottled water. With that being said, look out for a $6.00 charge on your credit card/bank account because we were charged for those two bottles of water even though we didn’t consume them. The bottles of water were in the same spot when we left. I had to call the hotel to inquire on the $6.00 charge to my account & the employee stated it was for the bottles of water. I disputed of course. If the hotel cleaning staff is drinking/taking the bottles of water & the guest is getting charged, that’s horrible!!

Only one USB electrical port in the room....we need 3-4 to charge items; desk clerk was not forthright on eating options in the area (we didn't know till next morning that a Salad store was literally just outside the parking lot) so we had to eat from a limited menu.

Always a great place to stay

The room was clean and amenities including work room out and pool were great.