Cheltenham Chase Hotel & Spa
139 $US
/nuit
Moyenne pour octobre
Prix pour Cheltenham Chase Hotel & Spa
Sélectionnez les dates pour voir les prix et les disponibilités
139 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Cheltenham Chase Hotel & Spa, les prix par nuit s'élèvent en moyenne à 109 $US pendant le mois le moins cher (février) et à 169 $US pendant le mois le plus cher (mars), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 109 $US |
| février | 109 $US |
| mars | 169 $US |
| avril | 130 $US |
| mai | 145 $US |
| juin | 152 $US |
| juillet | 128 $US |
| août | 127 $US |
| septembre | 132 $US |
| octobre | 139 $US |
| novembre | 142 $US |
| décembre | 148 $US |
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oct. · 139 $US
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Le plus cher : mars (env. 169 $US)
Le moins cher : février (env. 109 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs q...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs qui incluent notamment une piscine couverte, un bain à remous et un centre de fitness. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une télévision dans l'espace commun.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de départ express et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Cheltenham, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 304 mètres carrés et comprenant un espace de conférence et 10 des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Vous pourrez reprendre des forces à Hardy Restaurant ou profiter d'une soirée cocooninggrâce au cet hôtel de un service d'étage 24 h/24. Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner buffet est servi en semaine de 07 h 00 à 09 h 30 et le week-end de 08 h 00 à 10 h 30 (en supplément).
Chambres
Les 122 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision LCD. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau.
Emplacement
Profitant d'un bel emplacement à Cheltenham, Cheltenham Chase Hotel & Spa se situe dans le quartier des affaires, à moins de 10 minutes en voiture de Université du Gloucestershire et de Stade Kingsholm. Cet hôtel avec spa se trouve à 7,7 km de Hôpital général de Cheltenham et à 9,4 km de Cathédrale de Gloucester.
À proximité
Crickley Hill Country Park(2.2 miles)
Abbaye de Prinknash(2.5 miles)
Parc, réserve naturelle et arboretum de Barnwood(3.2 miles)
Gloucester Ski and Snowboard Centre (station de sports d'hiver)(4 miles)
Université du Gloucestershire(4.1 miles)
Robinswood Hill Country Park(4.6 miles)
Hôpital général de Cheltenham(4.8 miles)
University of Gloucestershire, Oxstalls Campus(4.8 miles)
Jardins impériaux(4.8 miles)
Hôtel de ville de Cheltenham(5 miles)
Parabola Arts Centre(5 miles)
Salle de spectacles Cheltenham Playhouse(5 miles)
Rococo Gardens (jardin)(5.1 miles)
Colwell Arts Centre(5.2 miles)
Église St Mary de Painswick(5.2 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Nettoyage à sec
Emplacement
Shurdington Rd, Brockworth, Angleterre, Royaume-Uni
Crickley Hill Country Park (2.2 miles)
Abbaye de Prinknash (2.5 miles)
Parc, réserve naturelle et arboretum de Barnwood (3.2 miles)
Gloucester Ski and Snowboard Centre (station de sports d'hiver) (4 miles)
Université du Gloucestershire (4.1 miles)
Robinswood Hill Country Park (4.6 miles)
Options de chambre
4
Chambre Supérieure avec lits jumeaux
2 Lits Simples
Couchages 2
ClimatisationWi-Fi (gratuit)Réfrigérateur
4
Chambre Classique
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Réfrigérateur
4
Chambre Classique
2 Lits Simples
Couchages 2
ClimatisationWi-Fi (gratuit)Réfrigérateur
4
Chambre Classique
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Réfrigérateur
5
Chambre Classique avec lits jumeaux, accessible aux personnes à mobilité réduite
2 Lits Simples
Couchages 2
ClimatisationWi-Fi (gratuit)Réfrigérateur
4
Chambre Supérieure
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Réfrigérateur
4
Chambre Familiale
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Réfrigérateur
4
Suite
1 Très Grand Lit Double
Couchages 4
ClimatisationWi-Fi (gratuit)Réfrigérateur
Avis des voyageurs sur Cheltenham Chase Hotel & Spa
8.2
Très bien
Basé sur 1 740 avis vérifiés
Qui séjourne ici ?
Affaires
24%
Couples
51%
Familles
11%
Groupes
8%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Cheltenham Chase Hotel & Spa, les voyageurs apprécient régulièrement les chambres spacieuses et confortables ainsi que le personnel accueillant. Les équipements de loisirs tels que la piscine, le spa et la salle de sport sont une attraction populaire, malgré de nombreux signalements de fermetures, de foule ou d'espaces petits et désuets.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Cheltenham Chase Hotel & Spa, les voyageurs apprécient régulièrement les chambres spacieuses et confortables ainsi que le personnel accueillant. Les équipements de loisirs tels que la piscine, le spa et la salle de sport sont une attraction populaire, malgré de nombreux signalements de fermetures, de foule ou d'espaces petits et désuets.
De nombreux clients apprécient l'emplacement calme et facile d'accès avec un grand parking gratuit. Cependant, la qualité du service et du petit-déjeuner est inégale, avec des mentions fréquentes de manque de personnel, d'un enregistrement lent ou impersonnel, de machines à café en panne et de petits problèmes d'entretien tels que la climatisation défectueuse, des canalisations bruyantes et des problèmes techniques intermittents dans les chambres. Dans l'ensemble, attendez-vous à une base confortable avec des équipements de loisirs utiles, mais pas à un séjour spa sans faille.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les équipements de loisirs (piscine, spa, salle de sport) sont un atout majeur et souvent appréciés, avec un grand parking gratuit. Les problèmes récurrents incluent des espaces petits ou bondés, des fermetures ou des défauts périodiques, et une recharge pour véhicules électriques souvent indisponible.
Avis de voyageur à ce sujet
10
Susan
24 nov. 2025
·
A séjourné 1 nuit
Comfy clean room, great spa facilities, good breakfast. Quiet location with lots of parking.
Comfy clean room, great spa facilities, good breakfast. Quiet location with lots of parking.
8
Mark
1 déc. 2024
·
A séjourné 1 nuit
Good gym, spa, swimming pool and saunas.
Good gym, spa, swimming pool and saunas.
6
Laura
11 déc. 2025
·
A séjourné 1 nuit
The pool & wellness suite was out of action which was very disappointing as it was the sole reason I stayed at Chase rather than central Cheltenham. But the room was clean & comfortable, and breakfast was good
The pool & wellness suite was out of action which was very disappointing as it was the sole reason I stayed at Chase rather than central Cheltenham. But the room was clean & comfortable, and breakfast was good
6
Lucy
19 oct. 2025
·
A séjourné 1 nuit
I’m surprised this hotel is called a spa hotel, it’s more of a hotel with overpriced treatments, a tiny pool and hot tub. There was only beds too and with a hotel as large as that 2 is crazy.
I’m surprised this hotel is called a spa hotel, it’s more of a hotel with overpriced treatments, a tiny pool and hot tub. There was only beds too and with a hotel as large as that 2 is crazy.
10
simon
30 oct. 2025
·
A séjourné 1 nuit
Excellent location and very pleasant - facilities including the pool & spa were brilliant
Excellent location and very pleasant - facilities including the pool & spa were brilliant
10
Geoff
24 sept. 2024
·
A séjourné 4 nuits
One of the best hotel I have been to for a long while. Very good swimming pool and staff very friendly and happy to help
One of the best hotel I have been to for a long while. Very good swimming pool and staff very friendly and happy to help
10
Alan
9 déc. 2024
·
A séjourné 5 nuits
This hotel has a lot of facilities and, for a large hotel, is pretty well located. Lots of free parking. As i write this (09/12/24) there is no EV charging but it looks like they are getting ready to install it. Breakfast is great and chilled out The bar can be a bit chaotic but thats down to the conferences held there, not the hotel. The leisure facilities are nice, great for relaxing after a long day! And you can buy swimming shorts there if you need them. The rooms are air conditioned, but the air con can be a little flakey. The only negative thing i have to say about the rooms is the kettles in the rooms dont hold a lot of water, but it is enough to make a cuppa.
This hotel has a lot of facilities and, for a large hotel, is pretty well located. Lots of free parking. As i write this (09/12/24) there is no EV charging but it looks like they are getting ready to install it. Breakfast is great and chilled out The bar can be a bit chaotic but thats down to the conferences held there, not the hotel. The leisure facilities are nice, great for relaxing after a long day! And you can buy swimming shorts there if you need them. The rooms are air conditioned, but the air con can be a little flakey. The only negative thing i have to say about the rooms is the kettles in the rooms dont hold a lot of water, but it is enough to make a cuppa.
6
Phil
15 juil. 2024
·
A séjourné 1 nuit
Disappointed the leisure facilities were closed and no notification when booking as we paid extra for a hotel in the area for that reason. We stayed here 4 weeks ago and the jacuzzi was broke then so it wasn’t a new issue can someone contact me to discuss please
Disappointed the leisure facilities were closed and no notification when booking as we paid extra for a hotel in the area for that reason. We stayed here 4 weeks ago and the jacuzzi was broke then so it wasn’t a new issue can someone contact me to discuss please
6
Bradley
26 oct. 2025
·
A séjourné 1 nuit
There was only one negative to the hotel and that is the pool area. Smallest of small steam room/sauna & hot tub. Towels given for the pool area had holes in/ mens toilet out of order/smallest of showers in the changing room. The hotel itself you cant fault and is really decent but when you book a hotel spa and the spa pool area is really poor it effects the over experience. Bar staff really friendly and helpful with local knowledge. 10/10 for them.
There was only one negative to the hotel and that is the pool area. Smallest of small steam room/sauna & hot tub. Towels given for the pool area had holes in/ mens toilet out of order/smallest of showers in the changing room. The hotel itself you cant fault and is really decent but when you book a hotel spa and the spa pool area is really poor it effects the over experience. Bar staff really friendly and helpful with local knowledge. 10/10 for them.
8
James
8 sept. 2025
·
A séjourné 2 nuits
Lovely stay. Would definitely go back. Nice room, breakfast was good, and dinner too. My only negative really is that the swimming pool has annoying opening times on the weekend so we couldn't really go. Not sure why they have to shorten the opening times by so much on the weekend.
Lovely stay. Would definitely go back. Nice room, breakfast was good, and dinner too. My only negative really is that the swimming pool has annoying opening times on the weekend so we couldn't really go. Not sure why they have to shorten the opening times by so much on the weekend.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres sont fréquemment décrites comme très propres, mais les normes varient, avec des signalements de zones non aspirées, d'objets oubliés et de taches sales dans le spa ou le restaurant.
Avis de voyageur à ce sujet
10
martin
28 sept. 2025
·
A séjourné 1 nuit
Very clean, nice staff and excellent room
Very clean, nice staff and excellent room
6
Shahid
15 nov. 2024
·
A séjourné 4 nuits
The primary basis for my stay was the location not being to far to get to work. Positives 1. Close to work. 2. Good breakfast. 3. 24 hour gym. 4. Comfortable bed. Negatives 1. The free weight area has been neglected and is rusted up for nearly every machine. The 40KG weights are dangerous because they are not stuck onto the handle properly which I learnt when trying to bench press them.The temperature in the gym is set far to low to the point it's freezing and there seems to be no option to change as all options are locked on the digit thermostat. 2.The bathroom in my room had long hairs sitting within it, indicating that it hadn't been cleaned. 3. There was a ceiling spot light that was hanging by it's wire outside of its frame. I raised this issue being a potential electrical safety issue and the staff offered me a different room so I couldn't fault them on that. 4. The TV had the option to connect a HDMI cable and chromecast but none of them worked. 5. Whenever a problem was raised with the staff, they would respond by saying that maintenance will look into it, but nothing would ever get resolved.
The primary basis for my stay was the location not being to far to get to work. Positives 1. Close to work. 2. Good breakfast. 3. 24 hour gym. 4. Comfortable bed. Negatives 1. The free weight area has been neglected and is rusted up for nearly every machine. The 40KG weights are dangerous because they are not stuck onto the handle properly which I learnt when trying to bench press them.The temperature in the gym is set far to low to the point it's freezing and there seems to be no option to change as all options are locked on the digit thermostat. 2.The bathroom in my room had long hairs sitting within it, indicating that it hadn't been cleaned. 3. There was a ceiling spot light that was hanging by it's wire outside of its frame. I raised this issue being a potential electrical safety issue and the staff offered me a different room so I couldn't fault them on that. 4. The TV had the option to connect a HDMI cable and chromecast but none of them worked. 5. Whenever a problem was raised with the staff, they would respond by saying that maintenance will look into it, but nothing would ever get resolved.
10
Tara
26 sept. 2025
·
A séjourné 1 nuit
The hotel was lovely and incredibly clean. The staff were great and it was really comfy. The breakfast was lovely, but lack of working coffee machines let it down
The hotel was lovely and incredibly clean. The staff were great and it was really comfy. The breakfast was lovely, but lack of working coffee machines let it down
8
Steven
21 déc. 2025
·
A séjourné 1 nuit
Great spa area, good food and drinks and very clean room.
Great spa area, good food and drinks and very clean room.
8
Deborah
2 juil. 2025
·
A séjourné 3 nuits
Good pool and clean rooms. Corners and edges of restaurant floor in dire need of cleaning - loads of fluff and crumbs around our feet at every meal.
Good pool and clean rooms. Corners and edges of restaurant floor in dire need of cleaning - loads of fluff and crumbs around our feet at every meal.
6
Shahid
4 déc. 2024
·
A séjourné 4 nuits
After staying in the hotel for maybe a month now due to work. It seems like the infrastructure and the understanding of who is in charge of what is a complete mystery. The chrome cast never works, their is 2 WiFi signals that are temperamental and don't have a consistent connection and various speed issues. There needs to be an onsite technical person that can troubleshoot the Chromecast server. The same engineer needs to also do a health check of all the access points to make sure they are operating correctly and set to the correct channels. On my recent stays I have to say that Tom has been amazing with his support and doing the best he can to help. I believe the issues that exist need to be resolved by the person who is in charge I.T for this hotel. The cleanliness is also an issue, I have never been to any room that hasn't got at least a minimum of 5 or 6 black hairs on the bed and the bathroom. I was also surprised to see one of the small hand towels covered in either ketchup or small blood stains. I raised this point before and I will say it again. The cleaners need to be spot checked to make sure corners are not being cut.
After staying in the hotel for maybe a month now due to work. It seems like the infrastructure and the understanding of who is in charge of what is a complete mystery. The chrome cast never works, their is 2 WiFi signals that are temperamental and don't have a consistent connection and various speed issues. There needs to be an onsite technical person that can troubleshoot the Chromecast server. The same engineer needs to also do a health check of all the access points to make sure they are operating correctly and set to the correct channels. On my recent stays I have to say that Tom has been amazing with his support and doing the best he can to help. I believe the issues that exist need to be resolved by the person who is in charge I.T for this hotel. The cleanliness is also an issue, I have never been to any room that hasn't got at least a minimum of 5 or 6 black hairs on the bed and the bathroom. I was also surprised to see one of the small hand towels covered in either ketchup or small blood stains. I raised this point before and I will say it again. The cleaners need to be spot checked to make sure corners are not being cut.
2
Crosby
2 sept. 2023
·
A séjourné 3 nuits
The room.wasnt even vaccummed before we checked in . Had food crumps all over . No bed was done during the 3 night stay. Only duvet folded. Bed was so uncomfortable. The air con was so noisy had to turn it off.
The room.wasnt even vaccummed before we checked in . Had food crumps all over . No bed was done during the 3 night stay. Only duvet folded. Bed was so uncomfortable. The air con was so noisy had to turn it off.
6
Mary
5 juin 2024
·
A séjourné 3 nuits
Some issues with cleanliness unfortunately. In our room there were two large clumps of blue tack on the wall above the bed where guests had probably put a banner. The mini-fridge had clearly not been cleaned as it housed an opened bottle of wine. At breakfast we had to swap a chair that was covered in food debris and there was a chip on the carpet which was obviously left from a meal consumed the day before. Breakfast itself was not great. The hot food was under such strong heat above, (almost like a grill) it dried out the food on the trays beneath so the fried eggs were like rubber , the mushrooms all dried out at the tops and the bacon rashers were welded together so in trying to pick up one rasher you ended up with about six or seven in one huge piece. Some (not all) of the tomatoes were completely blackened on the top. Having said that I asked for a poached egg and this was cooked to order and was perfect. Our room was adequate and the bathroom was very clean. The pool was good and a decent temperature.. Jacuzzi was lovely but the timer was set to be off for 10-15minutes after a very short spell of it being on. We were told that there was a fault with it and they were waiting for an engineer so this could well be rectified now. Location: was a bit more out of town than we thought but ok with a car. Hotel seemed understaffed, hence the issues we encountered. However all staff were lovely. An OK stay just not quite the Marriott we experience we expected.
Some issues with cleanliness unfortunately. In our room there were two large clumps of blue tack on the wall above the bed where guests had probably put a banner. The mini-fridge had clearly not been cleaned as it housed an opened bottle of wine. At breakfast we had to swap a chair that was covered in food debris and there was a chip on the carpet which was obviously left from a meal consumed the day before. Breakfast itself was not great. The hot food was under such strong heat above, (almost like a grill) it dried out the food on the trays beneath so the fried eggs were like rubber , the mushrooms all dried out at the tops and the bacon rashers were welded together so in trying to pick up one rasher you ended up with about six or seven in one huge piece. Some (not all) of the tomatoes were completely blackened on the top. Having said that I asked for a poached egg and this was cooked to order and was perfect. Our room was adequate and the bathroom was very clean. The pool was good and a decent temperature.. Jacuzzi was lovely but the timer was set to be off for 10-15minutes after a very short spell of it being on. We were told that there was a fault with it and they were waiting for an engineer so this could well be rectified now. Location: was a bit more out of town than we thought but ok with a car. Hotel seemed understaffed, hence the issues we encountered. However all staff were lovely. An OK stay just not quite the Marriott we experience we expected.
10
Michael
25 janv. 2025
·
A séjourné 1 nuit
Spotlessly clean room with very comfortable firm bed, nice bathroom with plenty of products and decent shower. The only downside with the shower was the lack of pressure but that is very minor nit picking. We ate in the restaurant with friends and all enjoyed a lovely meal. Breakfast the next morning was delicious and plenty of options. All in all it was a fabulous stay at the hotel.
Spotlessly clean room with very comfortable firm bed, nice bathroom with plenty of products and decent shower. The only downside with the shower was the lack of pressure but that is very minor nit picking. We ate in the restaurant with friends and all enjoyed a lovely meal. Breakfast the next morning was delicious and plenty of options. All in all it was a fabulous stay at the hotel.
4
Barrie
4 juin 2025
·
A séjourné 2 nuits
Very disappointed in this hotel, firstly to be charged the added deposit of £100 on arrival that was not stipulated on the booking site, then to be questioned awkwardly as to why I queried it, when I noticed it had be taken out of my account was totally unacceptable. Secondly the state of the spa area was to say the least very disappointing, firstly the jacuzzi only works 7 minutes off then 7 minutes on and this was supposed to be a full seven minutes on, we timed it to be more 4 to 5 minutes. The biggest complaint was the steam room was awful, grubby. ingrained dirt on the seats and smelted awful, both the doors to the steam-room and sauna needed cleaning, this resulted in my partner coming out in a rash that over her body. When I mentioned this to the Spa staff they really did not seem bothered. we booked a two spa break but used the facility once due to this concern. Thirdly the communication on the complaints has not really been dealt with satisfactory and the Spa concerns have been totally not recognized in the email process. I have used the Marriot chain many times before with no issues but this one was a total let down on what looked on paper a lovely hotel and what could be a nice break away, certainly not value for money. The only compliment i can give this place is the staff on duty where very friendly and polite and respectful, its the facility's and after care I would question due to the disappointment
Very disappointed in this hotel, firstly to be charged the added deposit of £100 on arrival that was not stipulated on the booking site, then to be questioned awkwardly as to why I queried it, when I noticed it had be taken out of my account was totally unacceptable. Secondly the state of the spa area was to say the least very disappointing, firstly the jacuzzi only works 7 minutes off then 7 minutes on and this was supposed to be a full seven minutes on, we timed it to be more 4 to 5 minutes. The biggest complaint was the steam room was awful, grubby. ingrained dirt on the seats and smelted awful, both the doors to the steam-room and sauna needed cleaning, this resulted in my partner coming out in a rash that over her body. When I mentioned this to the Spa staff they really did not seem bothered. we booked a two spa break but used the facility once due to this concern. Thirdly the communication on the complaints has not really been dealt with satisfactory and the Spa concerns have been totally not recognized in the email process. I have used the Marriot chain many times before with no issues but this one was a total let down on what looked on paper a lovely hotel and what could be a nice break away, certainly not value for money. The only compliment i can give this place is the staff on duty where very friendly and polite and respectful, its the facility's and after care I would question due to the disappointment
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Généralement spacieuses et confortables avec de grands lits et des étages calmes, mais des problèmes récurrents incluent une climatisation ou des réfrigérateurs bruyants ou défectueux, des bruits de canalisation, des murs fins ou du bruit de couloir, des meubles datés et des téléviseurs ou un streaming peu fiables.
Avis de voyageur à ce sujet
10
Neil
30 nov. 2025
·
A séjourné 1 nuit
Loved it last minute booking and no nonsense... room and bed huge, dark quiet and close to reception...
Loved it last minute booking and no nonsense... room and bed huge, dark quiet and close to reception...
10
Monica
24 nov. 2025
·
A séjourné 2 nuits
My fiancé and I spent 2 nights at Cheltenham Chase last weekend. Having read a few mixed reviews I was a little hesitant to book but went ahead and prepared for an underwhelming experience. However my fiancé and I were very pleasantly surprised and honestly our experience significantly exceeded our expectations on a number of levels. The room was a good size, king or super king size bed and comfortable mattress. Clean and basically well equipped. A lovely countryside view whee ref. Looking above the car park. We had 2 evening meals and 2 breakfasts. All delicious and hot. The spa area was clean and not crowded at any point. At times a little busier than others but some very quiet periods. Absolutely loved the pool temperature, and use of the jacuzzi, steam room and sauna. All great temperatures for me. Shower facilities all good. We paid a very reasonable price, a little reduced via a hotel app. Lots of friendly and helpful staff. The only obvious improvements we would have asked for would have been automatic provision of robes, more information in the room regarding meal options and other info about available services and facilities etc and more info offered at the desk as we arrived. Overall a great stay and I’m hoping to set up a membership to be able to use the spa facilities regularly which I found incredibly relaxing 👍
My fiancé and I spent 2 nights at Cheltenham Chase last weekend. Having read a few mixed reviews I was a little hesitant to book but went ahead and prepared for an underwhelming experience. However my fiancé and I were very pleasantly surprised and honestly our experience significantly exceeded our expectations on a number of levels. The room was a good size, king or super king size bed and comfortable mattress. Clean and basically well equipped. A lovely countryside view whee ref. Looking above the car park. We had 2 evening meals and 2 breakfasts. All delicious and hot. The spa area was clean and not crowded at any point. At times a little busier than others but some very quiet periods. Absolutely loved the pool temperature, and use of the jacuzzi, steam room and sauna. All great temperatures for me. Shower facilities all good. We paid a very reasonable price, a little reduced via a hotel app. Lots of friendly and helpful staff. The only obvious improvements we would have asked for would have been automatic provision of robes, more information in the room regarding meal options and other info about available services and facilities etc and more info offered at the desk as we arrived. Overall a great stay and I’m hoping to set up a membership to be able to use the spa facilities regularly which I found incredibly relaxing 👍
8
Tracy
23 nov. 2025
·
A séjourné 1 nuit
The room was clean. Plenty of tea and coffee. Staff at check in were friendly. The only issue we had was the TV kept turning itself on and off. If we were staying longer it would have been an issue.
The room was clean. Plenty of tea and coffee. Staff at check in were friendly. The only issue we had was the TV kept turning itself on and off. If we were staying longer it would have been an issue.
6
Marcin
28 juil. 2024
·
A séjourné 2 nuits
Swimming pool was outdated and the air conditioning wasn’t working in the rooms
Swimming pool was outdated and the air conditioning wasn’t working in the rooms
8
Les
17 nov. 2025
·
A séjourné 2 nuits
Room was nice and big and very clean.
Room was nice and big and very clean.
8
Duncan
14 févr. 2023
·
A séjourné 1 nuit
Nice hotel. Room spacious. Good TV and bed. Terrible fridge in room that fires up the compressor in the night to wake you up. Impossible to turn off otherwise great room and hotel
Nice hotel. Room spacious. Good TV and bed. Terrible fridge in room that fires up the compressor in the night to wake you up. Impossible to turn off otherwise great room and hotel
8
John
5 juin 2025
·
A séjourné 3 nuits
Overall ok: but the room (146) is not what is pictured on the website. It had very tired old earl 2000s furniture which was damaged and very knocked around. Otherwise overall a very nice hotel.
Overall ok: but the room (146) is not what is pictured on the website. It had very tired old earl 2000s furniture which was damaged and very knocked around. Otherwise overall a very nice hotel.
10
Emily
16 nov. 2025
·
A séjourné 2 nuits
The room was lovely and spacious and the bathroom was really clean and a pleasure to use. Holy moly was the bed comfy?! And so big I lost my husband! The only downside I would say was that the water glasses were so very small, when I needed a drink I'd have to fill the glass up 3 times! And also, the tiny nescafe coffee sachets are never a joy, quite the opposite. Investing in some better coffee for the rooms would a huge plus! But the yorshire, absolute beauty! The staff were all so fabulous; helpful, charming, polite and a shining example of the hotel's overall quality. We had a fabulous stay and would absolutely consider staying again.
The room was lovely and spacious and the bathroom was really clean and a pleasure to use. Holy moly was the bed comfy?! And so big I lost my husband! The only downside I would say was that the water glasses were so very small, when I needed a drink I'd have to fill the glass up 3 times! And also, the tiny nescafe coffee sachets are never a joy, quite the opposite. Investing in some better coffee for the rooms would a huge plus! But the yorshire, absolute beauty! The staff were all so fabulous; helpful, charming, polite and a shining example of the hotel's overall quality. We had a fabulous stay and would absolutely consider staying again.
6
Nikki
3 nov. 2024
·
A séjourné 3 nuits
Comfortable bed but walls were thin and could hear everything from the next rooms. Our TV constantly switched off which wasn't great. Not overly impressed with breakfast.
Comfortable bed but walls were thin and could hear everything from the next rooms. Our TV constantly switched off which wasn't great. Not overly impressed with breakfast.
2
Matthew
14 déc. 2025
·
A séjourné 1 nuit
Have stayed multiple times before but on this occassion the music was loud until 1am (we were not pre warned of this) and the plumbing caused a very annoying vibrating hum for most of the night that resulted in only 4 hours sleep on a night away that was supposed to help us relax and to prepare us for xmas.
Have stayed multiple times before but on this occassion the music was loud until 1am (we were not pre warned of this) and the plumbing caused a very annoying vibrating hum for most of the night that resulted in only 4 hours sleep on a night away that was supposed to help us relax and to prepare us for xmas.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent aimable et serviable, mais le service est inégal en raison d'un manque de personnel, ce qui entraîne une réception lente ou sans personnel, des erreurs de facturation et une mauvaise réactivité aux heures de pointe.
Avis de voyageur à ce sujet
6
Kevin
29 sept. 2024
·
A séjourné 1 nuit
Poor service regarding people not answering the phone. Had to change rooms because of leaking toilet and was informed that there was no maintenance personnel over the weekend. Tried calling the spa receptionist to book a session but no one responded. Tried to order room service but no response after trying numerous times.
Poor service regarding people not answering the phone. Had to change rooms because of leaking toilet and was informed that there was no maintenance personnel over the weekend. Tried calling the spa receptionist to book a session but no one responded. Tried to order room service but no response after trying numerous times.
6
Mr J
18 oct. 2025
·
A séjourné 1 nuit
We arrived late on Thursday evening. We stood at the reception having to press the bell twice before any came to check us in. Stood for 5-6 minutes. When we arrived to our room, the kids sofa bed had not been made and we had no sheets, pillows etc for them. Booking a suite with four persons I would have expected the bed to be made up. The breakfast was really nice.
We arrived late on Thursday evening. We stood at the reception having to press the bell twice before any came to check us in. Stood for 5-6 minutes. When we arrived to our room, the kids sofa bed had not been made and we had no sheets, pillows etc for them. Booking a suite with four persons I would have expected the bed to be made up. The breakfast was really nice.
10
Linda
15 déc. 2025
·
A séjourné 1 nuit
Was excellent great customer service Definitely will be back again
Was excellent great customer service Definitely will be back again
6
Gary
9 août 2025
·
A séjourné 1 nuit
Hotel is fine for a short stay, the breakfast was poor, limited options, some food and drink ran out early. Coffee machine broken and long waits to get a drink. Hot food was dry and over held. Otherwise it’s fine for what it is. Long wait to check in and out and people complaining about mis charges to their room bill, this was not a problem for us on this stay.
Hotel is fine for a short stay, the breakfast was poor, limited options, some food and drink ran out early. Coffee machine broken and long waits to get a drink. Hot food was dry and over held. Otherwise it’s fine for what it is. Long wait to check in and out and people complaining about mis charges to their room bill, this was not a problem for us on this stay.
8
Ron
2 nov. 2025
·
A séjourné 2 nuits
Staff were fualtless every single one
Staff were fualtless every single one
2
Mrs Caroline
30 août 2025
·
A séjourné 1 nuit
Most staff were unfriendly, not engaging, majority of them miserable! On check out we had one member of staff smile at us. I've never felt so unwelcome in a hotel. Checked in and had to ask what time breakfast was, where was our room and pay a £50 holding fee just in case I use room service. That wasn't stated in the booking through the site I booked. Every question I asked I got an eye roll response. I asked receptionist about the bar and food, she said "menu in the room" (no menu was in our room). I asked how to get to my room, was told "the lift behind you" I looked to see the lift and turned round to say thank you and she was straight on the phone as if my prescence was an inconvenience for her! I felt like I'd get a better welcome just signing in on a tablet. Breakfast staff, well, I got to the welcome desk and said my room number, waitress couldn't see it so just said no worries and stared at me, so I asked "do I just help myself? " and she said "yep". I asked another member of staff where the toast was as I hadn't spotted it, she rolled her eyes and stated "over there!" The coffee machine broke and I let the same member know and she just looked at me then walked on! The bed was very uncomfortable and only two pillows provided with no extra in a cupboard, even premier inn have those. The pillows were lifeless and we had the most uncomfortable sleep! All in all, I normally walk into hotels and feel welcomed by polite and friendly staff, not here!
Most staff were unfriendly, not engaging, majority of them miserable! On check out we had one member of staff smile at us. I've never felt so unwelcome in a hotel. Checked in and had to ask what time breakfast was, where was our room and pay a £50 holding fee just in case I use room service. That wasn't stated in the booking through the site I booked. Every question I asked I got an eye roll response. I asked receptionist about the bar and food, she said "menu in the room" (no menu was in our room). I asked how to get to my room, was told "the lift behind you" I looked to see the lift and turned round to say thank you and she was straight on the phone as if my prescence was an inconvenience for her! I felt like I'd get a better welcome just signing in on a tablet. Breakfast staff, well, I got to the welcome desk and said my room number, waitress couldn't see it so just said no worries and stared at me, so I asked "do I just help myself? " and she said "yep". I asked another member of staff where the toast was as I hadn't spotted it, she rolled her eyes and stated "over there!" The coffee machine broke and I let the same member know and she just looked at me then walked on! The bed was very uncomfortable and only two pillows provided with no extra in a cupboard, even premier inn have those. The pillows were lifeless and we had the most uncomfortable sleep! All in all, I normally walk into hotels and feel welcomed by polite and friendly staff, not here!
10
Howard
11 oct. 2023
·
A séjourné 9 nuits
Bedroom excellent except maintenance could be improved (broken std lamp plug, broken door safety catch, both fixed during stay). Staff excellent (provided extra easy chair on request). Staff culture and training very good, but restaurant woefully understaffed and staff grossly overworked at peak times.
Bedroom excellent except maintenance could be improved (broken std lamp plug, broken door safety catch, both fixed during stay). Staff excellent (provided extra easy chair on request). Staff culture and training very good, but restaurant woefully understaffed and staff grossly overworked at peak times.
6
Paul
9 oct. 2023
·
A séjourné 1 nuit
Hotel is bright and rooms were spacious, with a large comfortable bed and big well-finished bathroom. Staff dealt with email enquiries before our visit promptly and helpfully. However bar area was poor, service was slow and glasses piled up everywhere, with staff complaining amongst themselves. It felt more like a late-night in a pub than hotel bar. Breakfast the next morning was similarly patchy for finding staff, we and others had to ask for cups, bowls etc. multiple times. Didn't feel a Marriott-level of service, especially for price
Hotel is bright and rooms were spacious, with a large comfortable bed and big well-finished bathroom. Staff dealt with email enquiries before our visit promptly and helpfully. However bar area was poor, service was slow and glasses piled up everywhere, with staff complaining amongst themselves. It felt more like a late-night in a pub than hotel bar. Breakfast the next morning was similarly patchy for finding staff, we and others had to ask for cups, bowls etc. multiple times. Didn't feel a Marriott-level of service, especially for price
6
andrea
3 août 2025
·
A séjourné 1 nuit
Problem with check in. Charged me again for a room I’d already paid for. They were insistent that I hadn’t paid, even after I’d showed them my receipt. Eventually, it was sorted but no apology regarding the mix up. Otherwise, everything else was okay.
Problem with check in. Charged me again for a room I’d already paid for. They were insistent that I hadn’t paid, even after I’d showed them my receipt. Eventually, it was sorted but no apology regarding the mix up. Otherwise, everything else was okay.
10
andrew
1 juin 2025
·
A séjourné 2 nuits
Lovely hotel and grounds. Staff very friendly, helpful, accommodating and efficient …. went above and beyond to source non feather pillows for our asthmatic family member … (staff member went to store to buy some as all existing ones being used) … outstanding service 😃 thank you. We initially had a problem with rooms being too far apart (as traveling with a disabled person and needed them close), but it was dealt with quickly and efficiently. Rooms were spotless, very roomy and beds extremely comfortable. The Leisure pool/ sauna/ steam room were lovely …. had a large disabled changing room which was great and we used this every day. Overall we had a lovely 2 night stay and would definitely return next time we are visiting family again.
Lovely hotel and grounds. Staff very friendly, helpful, accommodating and efficient …. went above and beyond to source non feather pillows for our asthmatic family member … (staff member went to store to buy some as all existing ones being used) … outstanding service 😃 thank you. We initially had a problem with rooms being too far apart (as traveling with a disabled person and needed them close), but it was dealt with quickly and efficiently. Rooms were spotless, very roomy and beds extremely comfortable. The Leisure pool/ sauna/ steam room were lovely …. had a large disabled changing room which was great and we used this every day. Overall we had a lovely 2 night stay and would definitely return next time we are visiting family again.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement calme et facile d'accès près des routes principales avec un grand parking ; une base pratique pour Cheltenham, Gloucester et les Cotswolds, bien que pas particulièrement piétonnier.
Avis de voyageur à ce sujet
10
Susan
24 nov. 2025
·
A séjourné 1 nuit
Comfy clean room, great spa facilities, good breakfast. Quiet location with lots of parking.
Comfy clean room, great spa facilities, good breakfast. Quiet location with lots of parking.
8
Catherine
19 sept. 2024
·
A séjourné 4 nuits
This hotel is very good - we were there visiting family and it is within easy reach of surrounding areas.
This hotel is very good - we were there visiting family and it is within easy reach of surrounding areas.
10
James
19 mars 2025
·
A séjourné 1 nuit
We enjoyed using the spa facilities in the morning, although we would have also liked to use them in the evening but they closed about 8pm I think. Breakfast selection was excellent and the service was attentive, yet relaxed and friendly. Surprisingly tranquil setting given the proximity to major roads. Location is therefore very easy to drive to. Plentiful parking.
We enjoyed using the spa facilities in the morning, although we would have also liked to use them in the evening but they closed about 8pm I think. Breakfast selection was excellent and the service was attentive, yet relaxed and friendly. Surprisingly tranquil setting given the proximity to major roads. Location is therefore very easy to drive to. Plentiful parking.
8
Linda
20 mars 2023
·
A séjourné 1 nuit
Quiet setting surrounded by fields, with easy access to A417 and M5 but not so close that you hear the traffic. A choice of bar or restaurant for dining. Large rooms with fridge. Comfortable beds. Spa with swimming pool, jacuzzi, steam room and sauna. Lifts to upper floors.
Quiet setting surrounded by fields, with easy access to A417 and M5 but not so close that you hear the traffic. A choice of bar or restaurant for dining. Large rooms with fridge. Comfortable beds. Spa with swimming pool, jacuzzi, steam room and sauna. Lifts to upper floors.
10
Kathleen
31 juil. 2024
·
A séjourné 1 nuit
A comfortable hotel in a great location. Spa facilities appear excellent. Menu varied and not unreasonable. I would definitely stay there again.
A comfortable hotel in a great location. Spa facilities appear excellent. Menu varied and not unreasonable. I would definitely stay there again.
10
Robert
5 sept. 2025
·
A séjourné 1 nuit
Easily accessible and plenty of free parking, fantastic facilities including lovely pool and spa, comfy kingsize bed and spacious spotless rooms, very good value!! Breakfast add-on is quite steep and check-in process was a bit transactional but second receptionist was very polite, friendly and keep to help.
Easily accessible and plenty of free parking, fantastic facilities including lovely pool and spa, comfy kingsize bed and spacious spotless rooms, very good value!! Breakfast add-on is quite steep and check-in process was a bit transactional but second receptionist was very polite, friendly and keep to help.
10
Paul
16 mai 2024
·
A séjourné 1 nuit
Nice hotel, modern facilities. Not walkable area.
Nice hotel, modern facilities. Not walkable area.
8
Agnes
6 juin 2025
·
A séjourné 1 nuit
the property is okay, but it just so happened that there was a major road closure around 3 miles from the hotel. This gave us the run-around delays and un-updated car GPS taking us back to the same spot where the road was closed (for at least 1 year) . Thus, this road closure made our driving experience to the hotel, not a great one, to say the least.
the property is okay, but it just so happened that there was a major road closure around 3 miles from the hotel. This gave us the run-around delays and un-updated car GPS taking us back to the same spot where the road was closed (for at least 1 year) . Thus, this road closure made our driving experience to the hotel, not a great one, to say the least.
8
Kerry
2 sept. 2023
·
A séjourné 1 nuit
Great base to explore the Cotswolds
Great base to explore the Cotswolds
10
douglas
23 juin 2025
·
A séjourné 2 nuits
Excellent Comfy beds Swimming pool Close to main highway
Excellent Comfy beds Swimming pool Close to main highway
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sur le petit-déjeuner sont mitigés : certains apprécient la variété, tandis que beaucoup signalent des aliments froids, des machines à café en panne et un manque de réapprovisionnement. Le dîner varie de savoureux à décevant ou trop cher, avec des options de bar limitées par moments.
Avis de voyageur à ce sujet
6
Gary
9 août 2025
·
A séjourné 1 nuit
Hotel is fine for a short stay, the breakfast was poor, limited options, some food and drink ran out early. Coffee machine broken and long waits to get a drink. Hot food was dry and over held. Otherwise it’s fine for what it is. Long wait to check in and out and people complaining about mis charges to their room bill, this was not a problem for us on this stay.
Hotel is fine for a short stay, the breakfast was poor, limited options, some food and drink ran out early. Coffee machine broken and long waits to get a drink. Hot food was dry and over held. Otherwise it’s fine for what it is. Long wait to check in and out and people complaining about mis charges to their room bill, this was not a problem for us on this stay.
6
Lee
24 nov. 2025
·
A séjourné 4 nuits
Room in good condition and regularly serviced. However heating was not working for first day of stay. Staff provided a heater for our room, but the restaurant was also unbearably cold, so much so our first breakfast there was a misery, and we were relieved to leave the room. Quality and variety of food at breakfast was not what we were accustomed to in a 4 star hotel.
Room in good condition and regularly serviced. However heating was not working for first day of stay. Staff provided a heater for our room, but the restaurant was also unbearably cold, so much so our first breakfast there was a misery, and we were relieved to leave the room. Quality and variety of food at breakfast was not what we were accustomed to in a 4 star hotel.
8
jason
2 oct. 2025
·
A séjourné 2 nuits
2 night stay. Very nice hotel, took advantage of the facilities all of which very good. Hotel staff helpful with commuting in and out of Cheltenham via bus links. The only disappointment was the price of breakfast, £17. Coffe was poor and from a machine. Personally I’d expect better for the price. Having said this, I enjoyed my stay and would book again when in the area
2 night stay. Very nice hotel, took advantage of the facilities all of which very good. Hotel staff helpful with commuting in and out of Cheltenham via bus links. The only disappointment was the price of breakfast, £17. Coffe was poor and from a machine. Personally I’d expect better for the price. Having said this, I enjoyed my stay and would book again when in the area
8
Cecilia
25 janv. 2025
·
A séjourné 1 nuit
Great value for money, only down side was the kitchen staff poor on getting food to you, I waited an hour and a half between starter and main course. The problem was dealt with very professionally by the front of house staff
Great value for money, only down side was the kitchen staff poor on getting food to you, I waited an hour and a half between starter and main course. The problem was dealt with very professionally by the front of house staff
8
James
8 sept. 2025
·
A séjourné 2 nuits
Lovely stay. Would definitely go back. Nice room, breakfast was good, and dinner too. My only negative really is that the swimming pool has annoying opening times on the weekend so we couldn't really go. Not sure why they have to shorten the opening times by so much on the weekend.
Lovely stay. Would definitely go back. Nice room, breakfast was good, and dinner too. My only negative really is that the swimming pool has annoying opening times on the weekend so we couldn't really go. Not sure why they have to shorten the opening times by so much on the weekend.
6
Paul
9 oct. 2023
·
A séjourné 1 nuit
Hotel is bright and rooms were spacious, with a large comfortable bed and big well-finished bathroom. Staff dealt with email enquiries before our visit promptly and helpfully. However bar area was poor, service was slow and glasses piled up everywhere, with staff complaining amongst themselves. It felt more like a late-night in a pub than hotel bar. Breakfast the next morning was similarly patchy for finding staff, we and others had to ask for cups, bowls etc. multiple times. Didn't feel a Marriott-level of service, especially for price
Hotel is bright and rooms were spacious, with a large comfortable bed and big well-finished bathroom. Staff dealt with email enquiries before our visit promptly and helpfully. However bar area was poor, service was slow and glasses piled up everywhere, with staff complaining amongst themselves. It felt more like a late-night in a pub than hotel bar. Breakfast the next morning was similarly patchy for finding staff, we and others had to ask for cups, bowls etc. multiple times. Didn't feel a Marriott-level of service, especially for price
10
Christopher
17 févr. 2025
·
A séjourné 2 nuits
Had an excellent 2 night break. No delays or issues checking in, friendly greeting, everything was explained. Room was clean, tidy and bigger than expected. We ate in the restaurant in the evening - food was delicious, great service made it a lovely relaxing experience. Breakfast the next day was good, no shortage of choice and freshly cooked buffet and continental food. One issue - one of 2 coffee machines was broken (these things happen), the other on a go slow, so there were queues which could have been better managed, worked around
Had an excellent 2 night break. No delays or issues checking in, friendly greeting, everything was explained. Room was clean, tidy and bigger than expected. We ate in the restaurant in the evening - food was delicious, great service made it a lovely relaxing experience. Breakfast the next day was good, no shortage of choice and freshly cooked buffet and continental food. One issue - one of 2 coffee machines was broken (these things happen), the other on a go slow, so there were queues which could have been better managed, worked around
6
John
13 juil. 2023
·
A séjourné 1 nuit
Hotel itself was comfortable and clean but the food was disappointing. Our emerging meal comprised burgers which came in wet buns (as if they had been just defrosted). Breakfast was poor. The eggs were hard and cold. In fact the original eggs out were all crispy round the edges. The croissant was dry and not edible.
Hotel itself was comfortable and clean but the food was disappointing. Our emerging meal comprised burgers which came in wet buns (as if they had been just defrosted). Breakfast was poor. The eggs were hard and cold. In fact the original eggs out were all crispy round the edges. The croissant was dry and not edible.
2
Linda
14 sept. 2024
·
A séjourné 1 nuit
The hotel itself was very nice and we had everything we needed. The breakfast was good but dinner was terrible. Poor quality food, either under cooked or overcooked. Staff need training up to hotel standard.
The hotel itself was very nice and we had everything we needed. The breakfast was good but dinner was terrible. Poor quality food, either under cooked or overcooked. Staff need training up to hotel standard.
8
Martina
24 mai 2024
·
A séjourné 1 nuit
The place was comfy and quiet and the spa was a nice treat. The food was a little awkward for vegetarians and the wifi didn't work through the TV to stream Netflix etc. Reception didn't know how to resolve this
The place was comfy and quiet and the spa was a nice treat. The food was a little awkward for vegetarians and the wifi didn't work through the TV to stream Netflix etc. Reception didn't know how to resolve this
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
jean
27 sept. 2024
·
A séjourné 1 nuit
IL y avait un mariage à l'hôtel, donc beaucoup de bruit et de va et vient. Nous avons demander une réservation pour le restaurant à l'accueil et on nous a répondu que se n'était pas nécessaire. Sauf qu'au moment de notre arrivée au restaurant trente minutes plus tard, ce n'était plus possible et nous avons dû manger au bar très achalandé.
IL y avait un mariage à l'hôtel, donc beaucoup de bruit et de va et vient. Nous avons demander une réservation pour le restaurant à l'accueil et on nous a répondu que se n'était pas nécessaire. Sauf qu'au moment de notre arrivée au restaurant trente minutes plus tard, ce n'était plus possible et nous avons dû manger au bar très achalandé.
10
Sarah
22 sept. 2024
·
A séjourné 2 nuits
.
.
2
Karen
la semaine dernière
·
A séjourné 1 nuit
The room we were given (room number 139) had noise issues. Every time a tap was run in a room elsewhere and every time the toilet was flushed there were loud banging pipes noises. This means you can not get a good nights sleep. I mentioned this to Reception who were fully aware of this issue and said they would send maintenance to it. I was told I should have asked not to be put in this room, but I hadn't spotted another review which warned of this, and by then it was too late. The room is 139 and I would think most of the rooms on this floor are affected. I would recommend future guests check with Reception whether this issue is fully resolved prior to booking.
The room we were given (room number 139) had noise issues. Every time a tap was run in a room elsewhere and every time the toilet was flushed there were loud banging pipes noises. This means you can not get a good nights sleep. I mentioned this to Reception who were fully aware of this issue and said they would send maintenance to it. I was told I should have asked not to be put in this room, but I hadn't spotted another review which warned of this, and by then it was too late. The room is 139 and I would think most of the rooms on this floor are affected. I would recommend future guests check with Reception whether this issue is fully resolved prior to booking.
10
Susan
il y a 2 semaines
·
A séjourné 1 nuit
Changed rooms due to a hum from hotel boiler at end of hotel, replacement room no issues.
Changed rooms due to a hum from hotel boiler at end of hotel, replacement room no issues.
10
Sara
il y a 2 semaines
·
A séjourné 1 nuit
The hotel and staff were great in every way
The hotel and staff were great in every way
Politiques de l’établissement
Instructions d’arrivée
Tout ce que vous devez savoir pour une arrivée en douceur.
Arrivée
Départ
De 15:00 à 23:59
Avant 11:00
Bon à savoir
Politiques et informations supplémentaires sur cet établissement.
Suppléments facultatifs
Services supplémentaires payants que vous pouvez demander.
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-20: 175.13418USD
- 2026-10-21: 167.27559499999998USD
- 2026-10-22: 115.88749104667663USD
- 2026-10-23: 146.25949202957153USD
- 2026-10-24: 173.64760772064207USD
- 2026-10-25: 102.16622163089752USD
- 2026-10-26: 120.09040672042846USD
- 2026-10-27: 140.45129927570343USD
- 2026-10-28: 165.6592431448364USD
- 2026-10-29: 104.27505408596038USD
- 2026-10-30: 131.97750324142456USD
- 2026-10-31: 110.95678364009856USD
- 2026-11-01: 102.0754221797943USD
- 2026-11-02: 111.75858707530975USD
- 2026-11-03: 158.294355USD
- 2026-11-04: 149.31311499999998USD
- 2026-11-05: 104.406915USD
- 2026-11-06: 102.161605USD
- 2026-11-07: 163.90762999999998USD
- 2026-11-08: 102.161605USD
- 2026-11-09: 138.04936643230437USD
- 2026-11-10: 136.85515793598174USD
- 2026-11-11: 136.85515793598174USD
- 2026-11-12: 245.4199785997772USD
- 2026-11-13: NO DATA
- 2026-11-14: 284.03171499999996USD
- 2026-11-15: 102.2524986680603USD
- 2026-11-16: 117.58687373657226USD
- 2026-11-17: 110.57943616176605USD
- 2026-11-18: 145.1967418839264USD
- 2026-11-19: 98.53385815376281USD
- 2026-11-20: 95.425675USD
- 2026-11-21: 142.577185USD
- 2026-11-22: 96.55458257987976USD
- 2026-11-23: 111.06926155651092USD
- 2026-11-24: 142.9375734260559USD
- 2026-11-25: 137.12970614894866USD
- 2026-11-26: 97.42426505008697USD
- 2026-11-27: 116.84714214572907USD
- 2026-11-28: 151.80887080230713USD
- 2026-11-29: 96.56457814250946USD
- 2026-11-30: 111.05926599388123USD
- 2026-12-01: 133.595945USD
- 2026-12-02: 137.13970171157837USD
- 2026-12-03: 98.50387146587371USD
- 2026-12-04: 106.23103237590789USD
- 2026-12-05: 147.75581148139952USD
- 2026-12-06: 96.55458257987976USD
- 2026-12-07: 108.89753499999999USD
- 2026-12-08: 137.13970171157837USD
- 2026-12-09: 136.96391USD
- 2026-12-10: NO DATA
- 2026-12-11: 131.35063499999998USD
- 2026-12-12: 166.15294USD
- 2026-12-13: 96.54832999999999USD
- 2026-12-14: 111.05926599388123USD
- 2026-12-15: 137.13970171157837USD
- 2026-12-16: 137.12970614894866USD
- 2026-12-17: 98.50387146587371USD
- 2026-12-18: 95.61493117126464USD
- 2026-12-19: 117.81678880741119USD
- 2026-12-20: 96.56457814250946USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, une trousse de secours et un verrou de sûreté
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Le petit déjeuner buffet coûte environ 17.00 GBP par personne
- Animaux de compagnie : 25 GBP par hébergement et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Nettoyage à sec
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Spa et centre de bien-être
Déjeuners à emporter
Petit-déjeuner en chambre
Chambre familiale
Services
Centre d'affaires
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Location de vélos
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Activités
Piscine
Jardin
Parcours de golf (à proximité)
Cyclisme
Randonnée
Piscine intérieure
Pool (Indoor)
Mobilier d'extérieur
Terrasse
Fitness Center (nearby)
Parking
Parking
Parking gratuit
Station de recharge pour véhicule électrique
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit