Name: Greswolde Arms by Chef & Brewer Collection
Address: High Street, Knowle, West Midlands (comté), GB
Price range: 79 $US–180 $US per night
Rating: 8.55

Ce qu'en disent des voyageurs

D'après les commentaires sur le Greswolde Arms by Chef & Brewer Collection, les voyageurs apprécient le personnel sympathique, les chambres propres et confortables, l'emplacement pratique à Knowle pour accéder au NEC, ainsi que le pub animé sur place doté d'un parking. Ils notent cependant qu'il s'agit d'un bâtiment ancien avec ses particularités.

Plusieurs commentaires signalent une réception sous-staffée, un service de petit-déjeuner lent ou désorganisé, et parfois un manque de politesse. Il n'y a pas d'ascenseur et de nombreuses chambres sont accessibles par plusieurs escaliers et couloirs ; la qualité des chambres varie, avec des zones vieillissantes et des problèmes d'entretien, ainsi que des tasses ébréchées. Les avis sur la nourriture et le petit-déjeuner sont mitigés, allant de repas agréables et de bons petits-déjeuners à un assaisonnement moyen, des articles manquants ou des plats médiocres. Attendez-vous à un séjour dans un pub-hôtel plein de caractère offrant un bon rapport qualité-prix si vous pouvez tolérer quelques incohérences.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le pub/bar sur place est animé et populaire, et le parking est facile ou gratuit pour de nombreux clients. Cependant, il n'y a pas d'ascenseur et l'accès implique souvent de nombreux escaliers et de longs couloirs.

Avis de voyageur à ce sujet

10

Natalie

16 mai 2025

·

A séjourné 2 nuits

Staff most accommodating, no lift, but they were able to change our room to the ground floor. Lovely decor, spotless. Good bar menu and breakfast. Parking easy. Would definitely stay again. Thank you.

8

Jennie

2 août 2025

·

A séjourné 2 nuits

Convenient for NEC, easy parking. Clean.

10

Megan

23 juil. 2024

·

A séjourné 1 nuit

Easy to get to from the M42, and free parking. Hotel is clean, the staff were friendly and the room was a good size. Air con in the room which was also important for the summer. The restaurant/pub attached served good food too. Would stay again. Only downside was no lift, but this trip I didn’t have much luggage.

10

Greg

16 nov. 2024

·

A séjourné 2 nuits

Stayed here a good number of times and always enjoyed our stay. Food is always decent albeit pub style grub, restaurant can get busy so worth booking a table, very easy to do on the app. Staff always polite and extremely helpful. Rooms are a good size and always clean and well presented. Bar area is usually pretty busy every evening but has a great atmosphere.

8

Michelle

8 juil. 2025

·

A séjourné 1 nuit

Great facilities, convenient location & parking.

6

Steve

29 juil. 2025

·

A séjourné 1 nuit

First room tv no sound. Moved to much smaller room with no reduction. Needed a sat nav to get to the room! No lift

8

Ian

20 mars 2023

·

A séjourné 5 nuits

A good Public House with rooms,clean and tidy Staff were very pleasant and a night porter is on hand. A down point is that there are a lot of stairs and if like me with mobility issues it is exhausting

8

Christopher

18 nov. 2025

·

A séjourné 1 nuit

Clean, warm room, easy parking, friendly staff and a good breakfast.

10

Graham

26 mai 2023

·

A séjourné 1 nuit

Hotel has been upgraded and is very comfortable. Our room was huge with lovely free standing bath but we had to go along lots of corridors and stairs. At breakfast cups were chipped and not that clean but food was great

10

María Isabel

7 oct. 2024

·

A séjourné 1 nuit

Hotel muy bonito y acogedor. Pese a estar el pub lleno de gente, las habitaciones son silenciosas. Personal muy amable. Tiene parking. Habitaciones muy bonitas y cómodas. A 10 minutos del aeropuerto. En el pub se come muy bien

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les salles de bains sont généralement propres et bien entretenues. Quelques commentaires signalent des lacunes telles que des salles de bains malodorantes, des accessoires poussiéreux ou cassés et des tasses ébréchées.

Avis de voyageur à ce sujet

4

Kayleigh

29 oct. 2025

·

A séjourné 1 nuit

Bathroom smelt awful and it hit us as soon as we entered the room. Grubby carpet and torn lace on the windows. Parking was sufficient although hard to get into. Staff were friendly. Bed was like a brick. Very hard and high so hard to get in and out of. Would not stay again

8

D A C Archer

23 déc. 2025

·

A séjourné 1 nuit

Room was very good, clean, spacious, warm and a good bathroom.

6

Emma

27 févr. 2026

·

A séjourné 1 nuit

I’ve stayed at this hotel before but this visit was quite disappointing. I was left waiting to check in despite ringing the bell, and the staff seemed unfriendly. The room I was given felt like the worst option available. While the room was generally fine, the bathroom really needed a deep clean. The biggest issue, however, was the room’s location. I was placed in a ground-floor accessible room—despite booking months in advance and not requesting one—situated right next to reception. This meant constant door slamming throughout my stay, as well as noise from the bar, and to make matters worse, staff members were taking private phone calls late at night in the small corridor beside my door, adding even more noise. Overall, the experience was far below expectations.

8

Derek

22 sept. 2023

·

A séjourné 4 nuits

Bathroom fan was broken and full of dust. Very unhealthy. Most of the tea cups were chipped.

10

Heather

9 oct. 2025

·

A séjourné 1 nuit

Great place to stay, clean rooms and staff were very helpful and friendly. A nice atmosphere and good food.

10

Elizabeth

17 sept. 2023

·

A séjourné 1 nuit

Great value comfortable stay. Comfy bed, soft linens and nice decor. Air conditioning was a nice surprise in a UK hotel. Bathroom was quite small but great shower and clean, all looked recently refurbed. Take your own toiletries as only hand soap provided. Big tv and coffee/tea facilities. Breakfast in the pub was great so would recommend B&B.

8

Christopher

18 nov. 2025

·

A séjourné 1 nuit

Clean, warm room, easy parking, friendly staff and a good breakfast.

8

Helen

8 févr. 2026

·

A séjourné 1 nuit

Staff were lovely, room was nice, all clean. Nothing to complain about, hotel could do with a lick of paint and food was pleasant and well priced but a bit over seasoned and average. Would come back and would recommend for value

10

Graham

26 mai 2023

·

A séjourné 1 nuit

Hotel has been upgraded and is very comfortable. Our room was huge with lovely free standing bath but we had to go along lots of corridors and stairs. At breakfast cups were chipped and not that clean but food was great

8

Sean

6 déc. 2025

·

A séjourné 1 nuit

Clean, nice staff, great location.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

De nombreuses chambres sont spacieuses, confortables et bien aménagées, avec des touches modernes comme la climatisation ou de grandes baignoires dans certaines. D'autres semblent vieillottes ou présentent des problèmes tels qu'un éclairage médiocre, des lits très fermes ou de légères imperfections d'entretien.

Avis de voyageur à ce sujet

8

N

25 août 2025

·

A séjourné 1 nuit

Everything was great but the one and only thing I would say could be improved would be the lighting in the room. There’s no lighting around the mirrors when you’re trying to get ready for your night out.

10

Caroline

2 août 2024

·

A séjourné 1 nuit

Lovely hotel, stayed in a family room which had good decor and the room had separate areas for me and the kids to sleep.

10

Louise

30 nov. 2025

·

A séjourné 1 nuit

Fabulous place to stay, friendly staff, clean and spacious room with a very comfortable bed. Big bar area serving reasonably priced drinks. Would definitely stay here again if we return to another event at the NEC.

10

Shari

10 juil. 2024

·

A séjourné 3 nuits

The Greswold is absolutely beautifully renovated. The rooms a very large, full size bath, the staff is incredibly nice. The restaurant downstairs is lovely! Easy walking to all shops & pubs

4

Kayleigh

29 oct. 2025

·

A séjourné 1 nuit

Bathroom smelt awful and it hit us as soon as we entered the room. Grubby carpet and torn lace on the windows. Parking was sufficient although hard to get into. Staff were friendly. Bed was like a brick. Very hard and high so hard to get in and out of. Would not stay again

8

D A C Archer

23 déc. 2025

·

A séjourné 1 nuit

Room was very good, clean, spacious, warm and a good bathroom.

6

Emma

27 févr. 2026

·

A séjourné 1 nuit

I’ve stayed at this hotel before but this visit was quite disappointing. I was left waiting to check in despite ringing the bell, and the staff seemed unfriendly. The room I was given felt like the worst option available. While the room was generally fine, the bathroom really needed a deep clean. The biggest issue, however, was the room’s location. I was placed in a ground-floor accessible room—despite booking months in advance and not requesting one—situated right next to reception. This meant constant door slamming throughout my stay, as well as noise from the bar, and to make matters worse, staff members were taking private phone calls late at night in the small corridor beside my door, adding even more noise. Overall, the experience was far below expectations.

10

Deborah

2 juil. 2023

·

A séjourné 1 nuit

Nice spacious room

10

Elizabeth

17 sept. 2023

·

A séjourné 1 nuit

Great value comfortable stay. Comfy bed, soft linens and nice decor. Air conditioning was a nice surprise in a UK hotel. Bathroom was quite small but great shower and clean, all looked recently refurbed. Take your own toiletries as only hand soap provided. Big tv and coffee/tea facilities. Breakfast in the pub was great so would recommend B&B.

8

Colin

28 juil. 2025

·

A séjourné 1 nuit

Have been using this hotel for the last 5 years on a regular basis and it is starting to look tired. Rooms could do with an update.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

De nombreux clients soulignent un personnel sympathique et serviable. Inversement, des plaintes récurrentes citent une réception et un service de petit-déjeuner sous-staffés ou lents, un manque de politesse occasionnel et des difficultés à l'enregistrement.

Avis de voyageur à ce sujet

10

Natalie

16 mai 2025

·

A séjourné 2 nuits

Staff most accommodating, no lift, but they were able to change our room to the ground floor. Lovely decor, spotless. Good bar menu and breakfast. Parking easy. Would definitely stay again. Thank you.

6

MARTIN

25 janv. 2024

·

A séjourné 4 nuits

Check in was a nightmare! I actually had two pints at reception when waiting to sort room at the family room which I booked had a useless sofa bed with a 5cm foam mattress. Very poorly handled with numerous armature excuses. I explained we were going around in circles and suggested there could be a spare single bed in another room and offered to collect it ourselves. We were told that no rooms had spare beds, a colleague of ours happened to overhear the conversation said that he had a spare single in his room and solved the problem. This took an hour to sort and with no apologies or any consideration for other guests waiting to check in. Bar staff totally uninterested in serving and need training.

4

Liam

5 nov. 2024

·

A séjourné 1 nuit

Had to wait ages to check in, bar staff were just looking at me! Had to ask for someone to check me in. Paid for breakfast but couldn’t find anyone to greet me for breakfast so just ended up leaving. Nice hotel / pub facilities just a lack of staff

10

Louise

30 nov. 2025

·

A séjourné 1 nuit

Fabulous place to stay, friendly staff, clean and spacious room with a very comfortable bed. Big bar area serving reasonably priced drinks. Would definitely stay here again if we return to another event at the NEC.

8

Anna

14 sept. 2024

·

A séjourné 1 nuit

I have only given staff and service 1 star as there was one member of staff who was very rude when serving at the bar to both my partner and other customers waiting to be served. We were going to enquire about having breakfast before leaving however the same member of staff was on the reception desk and didn’t even raise her head to acknowledge us and even though we were standing in front of her we were totally ignored. Consequently we just left our room key and went for breakfast elsewhere.

8

Christopher

18 nov. 2025

·

A séjourné 1 nuit

Clean, warm room, easy parking, friendly staff and a good breakfast.

10

Philip

25 août 2025

·

A séjourné 1 nuit

Very helpful and friendly staff.

8

Helen

8 févr. 2026

·

A séjourné 1 nuit

Staff were lovely, room was nice, all clean. Nothing to complain about, hotel could do with a lick of paint and food was pleasant and well priced but a bit over seasoned and average. Would come back and would recommend for value

10

Darren

18 oct. 2025

·

A séjourné 2 nuits

Perfect location. Very helpful staff. Beer a bit pricey but it’s a hotel so it’s expected.

10

Nashaat

25 août 2024

·

A séjourné 1 nuit

Service was both friendly and professional. On checking in, we asked if we could have a quiet room and it was immediately changed. Tea and coffee were generous and welcome note and chocolates we a nice touch. This will become a regular place to stay when visiting family.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Bien situé au cœur de Knowle, avec un accès facile au NEC et à l'aéroport, ainsi qu'à des boutiques et des pubs à proximité. Les clients le trouvent pratique pour les liaisons routières et les visites locales.

Avis de voyageur à ce sujet

10

Shari

10 juil. 2024

·

A séjourné 3 nuits

The Greswold is absolutely beautifully renovated. The rooms a very large, full size bath, the staff is incredibly nice. The restaurant downstairs is lovely! Easy walking to all shops & pubs

8

Jennie

2 août 2025

·

A séjourné 2 nuits

Convenient for NEC, easy parking. Clean.

10

Megan

23 juil. 2024

·

A séjourné 1 nuit

Easy to get to from the M42, and free parking. Hotel is clean, the staff were friendly and the room was a good size. Air con in the room which was also important for the summer. The restaurant/pub attached served good food too. Would stay again. Only downside was no lift, but this trip I didn’t have much luggage.

10

Scott Alfred

19 mai 2025

·

A séjourné 2 nuits

Very convenient in the centre of KNOWLE TOWN

8

Michelle

8 juil. 2025

·

A séjourné 1 nuit

Great facilities, convenient location & parking.

10

Darren

18 oct. 2025

·

A séjourné 2 nuits

Perfect location. Very helpful staff. Beer a bit pricey but it’s a hotel so it’s expected.

10

janet

27 mai 2024

·

A séjourné 2 nuits

Superb hotel in excellent location

10

María Isabel

7 oct. 2024

·

A séjourné 1 nuit

Hotel muy bonito y acogedor. Pese a estar el pub lleno de gente, las habitaciones son silenciosas. Personal muy amable. Tiene parking. Habitaciones muy bonitas y cómodas. A 10 minutos del aeropuerto. En el pub se come muy bien

10

Scott Alfred

15 mai 2025

·

A séjourné 1 nuit

In the HEART OF KNOWLE.

8

Sean

6 déc. 2025

·

A séjourné 1 nuit

Clean, nice staff, great location.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sont mitigés : plusieurs ont apprécié de bons repas de pub et des petits-déjeuners, tandis que d'autres ont trouvé les plats moyens ou mal exécutés et le service du matin désorganisé.

Avis de voyageur à ce sujet

6

Matt

26 nov. 2024

·

A séjourné 1 nuit

It's a nice place - the room was very good - and enjoyed a good meal in the evening. However, the service at breakfast was shocking - very poor indeed. I came into the bar from the hotel (so it's obvious I stayed) - and thanked like I was leaving - rather than directed to breakfast. A 'wait here' board - with no one in sight - so I find a table. No glasses for OJ - so I ask at the bar. No one takes my order - I go to the bar. I go to get a cup of tea - no cups - I go to the bar. The morning service seemed like they were caught napping - their manager needs to go see for themselves, and HO need to send a mystery shopper in....!

10

David

17 juil. 2025

·

A séjourné 1 nuit

Great hotel. Clean, great room and great location and the breakfast was very good.

10

Greg

16 nov. 2024

·

A séjourné 2 nuits

Stayed here a good number of times and always enjoyed our stay. Food is always decent albeit pub style grub, restaurant can get busy so worth booking a table, very easy to do on the app. Staff always polite and extremely helpful. Rooms are a good size and always clean and well presented. Bar area is usually pretty busy every evening but has a great atmosphere.

6

Tracie

24 juil. 2024

·

A séjourné 3 nuits

We came last February and thought the food was great, what was printed on the menu, was served. Your new chef seems to dish up what he wants. The chef & Brewer Benedict should also be served with mushrooms, I thought he was having a bad day but he served 2 others colleagues the same without mushrooms. The roast, we had just finished work late so we eat around 7pm but that should no excuse to served the roast potatoes (which were not even traditional roast potatoes) were hard and hollow. He should not have served these up but instead offered an alternative. We didn’t all sit together on Sunday but we all had the roast and mentioned the potatoes the next day, the roast was also lukewarm. At the time we didn’t complain, I think because we were tired and couldn’t be bothered. I also did not want the Yorkshire pudding but it was served!!! Fish & Chips on Monday night was missing my peas and my colleague’s burger and fries, well were they fries, they certainly were not fresh fries. Breakfast, your team of lovely young ladies order to chat at the other end of the bar, twice I had to go to the bar to place my order. Unfortunately, I was checked into room 31 but your lovely reception did not mentioned that someone was available to carry my luggage to room 31, 40 stairs away from reception, there were no other double rooms available when I called from the room. JJ was fantastic, service quick, professional and collected my luggage.

8

nicola

20 avr. 2023

·

A séjourné 1 nuit

I think for the price i would have expected better quality of pillows and some some nice toiletries. Its an older building so was very creaky. So was conscious of walking around the room. We had dinner at the pub, and again the quality was not good and breakfast was dreadful, not worth the £10.50

6

Nicholas

18 juil. 2024

·

A séjourné 1 nuit

nice to stay in a large property on the main road, but still quiet. Breakfast service and staff excellent, but lay out and quality of food disappointing .

10

Pietro

15 janv. 2025

·

A séjourné 1 nuit

Hotel moderno pulito e confortevole in posizione strategica per visitare il NEC di Birmingham senza trovarsi schiacciato nel traffico cittadino. colazione varia e buona, ma da ordinare al momento, buffet limitato al dolce e bevande. Ottimo anche come ristorante per la cena.

10

Heather

9 oct. 2025

·

A séjourné 1 nuit

Great place to stay, clean rooms and staff were very helpful and friendly. A nice atmosphere and good food.

10

Elizabeth

17 sept. 2023

·

A séjourné 1 nuit

Great value comfortable stay. Comfy bed, soft linens and nice decor. Air conditioning was a nice surprise in a UK hotel. Bathroom was quite small but great shower and clean, all looked recently refurbed. Take your own toiletries as only hand soap provided. Big tv and coffee/tea facilities. Breakfast in the pub was great so would recommend B&B.

8

Helen

8 févr. 2026

·

A séjourné 1 nuit

Staff were lovely, room was nice, all clean. Nothing to complain about, hotel could do with a lick of paint and food was pleasant and well priced but a bit over seasoned and average. Would come back and would recommend for value

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
octobre	114 $US
novembre	121 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $170	21 $180	22 $102	23 $104	24 $123
25 $86	26 $95	27 $103	28 $116	29 $96	30 $94	31 $106

Greswolde Arms by Chef & Brewer Collection

Prix pour Greswolde Arms by Chef & Brewer Collection

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Accessible Double

Family Room Sleeps 4

Chambre avec lits jumeaux

Chambre Double

Chambre Familiale

Chambre Simple

Chambre Supérieure

Avis des voyageurs sur Greswolde Arms by Chef & Brewer Collection

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
1 $89	2 $101	3	4	5 $85	6 $151	7 $176
8 $79	9 $99	10 $149	11 $117	12 $128	13	14
15 $89	16 $101	17 $106	18	19	20	21
22	23	24	25	26	27	28
29 $89	30 $110