Chatham Wayside Inn

Staff was very pleasant and helpful. Breakfast was just right. Rooms were clean. Our room was in the main building and was very nicely decorated. The bathroom in our room could use a bit of maintenance (grout and chipping paint) and the exhaust fan did not work. The location of the property is perfect. You can easily walk to the many stores and restaurants on Main Street. The hotel restaurant was good. We eat there 3 times. One evening, we experienced slow service which did cause a bit of an inconvenience. I presume they were under staffed that night. On the plus side, everyone was hustling and pitching in. Management included, who was delivering meals to tables. Overall, I would stay here again

Good location in middle of the town, so can walk everywhere. Parking is practical. Swimmingpool is a bit small, but we didn't come for that. Rooms are spacious, clean and practical. We slept well. Breakfast is a bit simple, in terms of variety (mainly bagels and muffins), but at least it was included (unlike other hotels). Would be great if they could have espresso/cappuccino coffee options. As in other smaller places in the US, it is difficult to find those in town.

When we arrived was greeted by a not very friendly staff member who informed me they were not sure they could check our bags they were over crowded? Told them they were small .. oh ok she said. Dry kirt and gruff, I get it may be the end of season but I just drove 6 plus hours and all I wanted to do was drop my things .. we knew we were early. Only one light in bathroom worked .. other then that I love the place everyone at Resturant was lovely and so was the staff when I checked out. I was there on business for one of the stores on cape .. just was a bit taken back by my intro this is my 4th time staying.

The location is great. The room and the hotel staff not so great. We booked 6 months ago a std room for 4 people at a rate of $2,500 for 3 nights. A few days prior to our stay we received an email offering to bid for upgrade to king room. I emailed the hotel to ask them to confirm that a king room was suitable for 4 adults and they replied that it wasn’t. When I told them it must have been a mistake from their system, a very unprofessional rude person replied that it wasn’t a mistake, we could upgrade but would not have room bedding for 4?! (All on hotels.com email trail) . Upon arrival we were given the smallest darkest room right next to the ice machine , overlooking the car park, we barely had room to open our 4 suitcases and only one available plug on the wall to charge our various devices: A helpful lady at the front desk did agree to move us the following day to a more suitable room, much larger . The room was barely serviced throughout the stay with a very quick superficial clean of poor standard. I came to reception to ask for wine glasses and was told no. I then asked if we could have normal glasses and was told NO only plastic was allowed . When I pointed out they were already had two glass tumblers in the room so could we have another2 , the receptionist reluctantly got up her chair to get us two glasses. There was a certain attitude, laziness and unwillingness to help from some of the staff at reception and it just made the stay less enjoyable.

Great location, close to the famous Squire and the restaurant (Wild Goose Tavern) on-site was terrific and made the experience a positive one. Elena makes an awesome martini, and Bobby was a friendly welcoming personality. Ben was awesome during dinner. Hotel staff should take lessons from the restaurants customer service training. Front Desk team is as cold as Elena’s martinis. Never a greet or smile unless we initiated. Not very welcoming. Room was fine. Bathroom not fine. Never stood in a tub that creaked before. Cheap bath fitter tub/shower, hospital room bathroom feel. Bed was comfy. Small pool which served its purpose for a quick refreshing dip. Wound consider a return but definitely wound explore other options as well.