Name: Country Inn & Suites by Radisson, York, PA
Address: 245 Saint Charles Way, Spry, Pennsylvania, United States of America, Spry, Pennsylvania, US
Price range: $65–$139 per night
Rating: 7.45

What guests think

At Country Inn & Suites by Radisson, York, PA, travelers frequently praise friendly, accommodating staff and a convenient, generally quiet location, but note dated rooms, recurring maintenance issues, and an in-room Wi‑Fi that is unreliable or unavailable in many areas.

Cleanliness feedback is mixed, with some finding rooms spotless while others report odors, stained carpets, and housekeeping lapses. Several facilities draw complaints: the pool is repeatedly closed for long periods, the elevator and gym show wear, and security or access control can feel lax. Breakfast quality ranges from generous and tasty to sparse or poorly managed; expect a budget stay with uneven upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Repeated reports of a long-closed pool, a worn or under-repair elevator, and a limited gym reduce appeal; parking is generally sufficient, and some guests cite lax security or exterior doors not securing properly.

Related guest reviews

4

Jessica

Feb 23, 2025

·

Stayed 2 nights

Staff was kind. Parking was plentiful. Bathroom had a good working fan for the humidity. Towels were clean and good sized. But, the rooms were not very clean, beds were loud and springy and very hard to sleep on. Work out area was not useful except for the treadmill. Pool was not in service. Breakfast provided was not edible. The hallways and side door area constantly smelled like weed. Staff sprayed the hallways to smell better which was appreciated.

8

Emmanuel

Jun 15, 2025

·

Stayed 1 night

This was a nice property. Some of the gym equipment was missing parts but that was the only issue we had during our stay.

8

John

Mar 1, 2023

·

Stayed 1 night

Staff was great, breakfast was very good, room was clean and comfortable, elevator needs work!

6

John

Jun 22, 2024

·

Stayed 1 night

Wi-fi only works in lobby, not in rooms. No stopper in sink. Had to jam a towel in there to shave. Pool was closed. No area in lobby to purchase snacks or drinks. This property is undergoing some renovations and it is long overdue. No wi-fi in rooms is a major issue.

2

LARISSA

Jul 21, 2024

·

Stayed 2 nights

THE POOL HAS BEEN CLOSED FOR YEARS!

6

Jaydyn

Sep 8, 2025

·

Stayed 2 nights

Lovely staff. East check in and checkout. Good variety of breakfast foods. Sadly pool was being "renovated" and I was only told about after I had already put in my reservation. Looking at other reviews it seems it's been like that for a while. Otherwise great stay

6

Rebecca

Dec 2, 2025

·

Stayed 3 nights

Room 325 terribly squeaky bed that made noises with every turn. Bathtub faucet FELL off. Intermittent internet probably bc it was so far away from office. Side door to the hotel was UNLOCKED and would NOT close tight the first 2 nights. No Elevator and put on the 3rd floor Hard to believe there was not one room with double beds

6

Beth

Sep 9, 2024

·

Stayed 1 night

Continental breakfast was fair. No flooring in elevator, just plywood. Bathtub/shower fixtures were loose and hair on ceiling above shower

8

Donald

Jul 20, 2025

·

Stayed 1 night

Room was big. We got upgraded to a bigger room. The hotel does have some renovations going on, the pool and hot tubs did not work. However, the free breakfast was very good.

6

Karen

Jun 23, 2025

·

Stayed 1 night

No one was at the check-in. Had to ring the bell and wait. Check in desk was very dark like 40 W bulb dark and so was the lobby. Lobby smelled like pot yes marijuana. No security on staff. Front desk staff was cordial and very pleasant. housekeeping staff was very pleasant and clean the property well Security was nonexistent and maintenance is doing quite frankly a lousy job. Saw two fights in the parking lot and only stayed 20 hours.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: many guests report clean rooms, while others cite dirty or musty rooms, stained carpets, leftover hair or items, and occasional housekeeping lapses.

Related guest reviews

2

Edward

Apr 15, 2025

·

Stayed 1 night

Conditon of the hotel is gloomy. Hotels smells. Dated. Beds stained. No working phones in the room..no alarm clock in the room. maintenence work is patch & go , you can see it with your own eyes. The lady at the desk asking for reviews for some contest , um no thanks . Last thing I want to hear.

4

Sonetta

Jul 26, 2025

·

Stayed 1 night

It was our 10 year anniversary and wanted the jetted whirlpool which i reserved. We got a regular bathtub that didn’t even drain properly. the front desk just said he needed to call someone for technical issues. thee technical issue was that room didn’t exist and said unavailable. The front desk didn’t bother to tell us that but i overheard him on the phone when he was speaking about it being unavailable. My husband went down to see what happened to our room we booked and the guy said they have been telling expedia the property does not have a room with a whirlpool. Bar of soap where the sink is was used same with the toilet paper. There were nasty smeared hand prints all over the tv screen the phone was gross and sticky.

10

Renée

Jun 18, 2025

·

Stayed 2 nights

Clean room and hotel. Variety of hot and cold breakfast choices. Accessible room was perfect for my daughter’s needs. Warm and friendly staff.

10

Candice

Nov 19, 2025

·

Stayed 1 night

Clean and quiet

10

Barbara Jean

Mar 9, 2025

·

Stayed 1 night

Staff, appearance, cleanliness, including heater/cooling systems were fresh smelling. Thank you for an enjoyable stay

4

Randy

May 5, 2025

·

Stayed 2 nights

Carpets were stained, damage to walls was covered with drywall mud, bath tub was cracked.

2

Cindy

Mar 13, 2023

·

Stayed 2 nights

I travel for work. Checked in late around 11:30 PM and the checkin went okay. When I got to my room it was still dirty. Whoever was there before me - dirty used towel on the floor and shower curtain, soaps all used, trash still present. The bed wasn’t even fully made. Hairs on all the pillows and bedsheet which also had a yellow stain. I slept on top of the blankets with the “extra” pillows and blanket. I requested my room be clean as I went to work the next morning only to come back to them leaving my door opened afterwards. It’s clean now yes, but my door was left opened while I had personal belongings in the room. Very unhappy!!

4

Marni

Jun 1, 2025

·

Stayed 1 night

The room was barely cleaned. All tables were dirty, the red chair in the sitting area was old, worn and stained, mirrors were cloudy and streaked. The hotel is in need of a major remodel and deep clean.

4

Sarah

Nov 20, 2025

·

Stayed 1 night

Room was disgusting. Lamps Were all Rusty curtains were ripped, wall trim coming off. Moldy bathtub

2

Vivian

May 30, 2023

·

Stayed 3 nights

The room smelled bad, the room was never cleaned, the pool was out of order. We had an additional charge and they didn't know how to work it. Also, they didn't want to give us a receipt. Overall a bad experience.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated, with several reports of unreliable or lobby-only Wi‑Fi and squeaky, uncomfortable beds; some guests received spacious upgrades or found rooms quiet.

Related guest reviews

4

Carla

Aug 4, 2025

·

Stayed 2 nights

The bed was so noisy and ultimately could not stand the squeaking. I asked if another room was available and that room had the same problem. This alone made me want to leave and in fact one of my colleagues did.

6

Joseph

Sep 30, 2024

·

Stayed 2 nights

They have been lying about working on the WiFi issue for a year now. I booked this hotel based on reviews on here. I didn’t expect anything extravagant, just a decent spot that’s clean with WiFi. The hotel did not have WiFi outside of the lobby and on google you can see they have been telling people for over a year they are working on it. I used up a ton of data to watch movies on my iPad via hotspot since they also don’t have smart TVs. Lobby’s response was essentially that I was beat, but other wise it is an acceptably decent hotel. Slightly dated, clean, but old hardware. Some stains on floors and walls, but nothing overtly unacceptable. Overall I would stay there again if the WiFi issue is fixed, but after a year of telling people it is being addressed somehow I doubt that happens.

10

Dennis

Jul 27, 2024

·

Stayed 2 nights

The place was great. It was clean and in a good area. The staff was helpful. The bed was comfortable. The only issue was the WIFI. I couldn't get on the network in my room at all

6

John

Jun 22, 2024

·

Stayed 1 night

Wi-fi only works in lobby, not in rooms. No stopper in sink. Had to jam a towel in there to shave. Pool was closed. No area in lobby to purchase snacks or drinks. This property is undergoing some renovations and it is long overdue. No wi-fi in rooms is a major issue.

8

Judith

May 8, 2025

·

Stayed 2 nights

Nice and private, quiet. Mattress not very comfortable although everything else was fine.

6

John

Sep 5, 2025

·

Stayed 1 night

The property was convenient, The interior is dated needs new carpets or flooring

6

Rebecca

Dec 2, 2025

·

Stayed 3 nights

Room 325 terribly squeaky bed that made noises with every turn. Bathtub faucet FELL off. Intermittent internet probably bc it was so far away from office. Side door to the hotel was UNLOCKED and would NOT close tight the first 2 nights. No Elevator and put on the 3rd floor Hard to believe there was not one room with double beds

6

Stephen

Aug 18, 2025

·

Stayed 2 nights

Hopefully this hotel is undergoing an upgrade. If not then it should be. Not terrible but very old and somewhat worn out.

8

Donald

Jul 20, 2025

·

Stayed 1 night

Room was big. We got upgraded to a bigger room. The hotel does have some renovations going on, the pool and hot tubs did not work. However, the free breakfast was very good.

4

Ronald

Aug 11, 2023

·

Stayed 2 nights

Air freshener in room was overwhelming. Beds were hard and squeaky. Wifi was useless. Could barely connect to it even within 10 feet of the router. Breakfast offering was bare minimum at best.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, accommodating, and responsive, with smooth check-ins; however, service can be inconsistent, with occasional check-in problems, unavailability at the desk, and disputes around policies.

Related guest reviews

10

JENNIFER

Aug 17, 2024

·

Stayed 1 night

Smooth check in and staff very pleasant

2

kathy

Oct 21, 2025

·

Stayed 1 night

Poor customer service. Breakfast was awful. Smoking smells and abnormal actions occurring around the exits and entrance.

10

Amanda

Aug 25, 2024

·

Stayed 1 night

I was definitely a pleasant stay. Staff are attentive. Every hotel has its quirks however Tony and his team are quick to respond.

2

Katie

Sep 30, 2023

·

Showed up for checkin and was told they were sold out, even though I had a reservation and confirmation.

10

Vicky

Mar 3, 2024

·

Stayed 2 nights

Excellent hotel stay. Friendly staff and super accommodating … they opened breakfast early due to a large group that would’ve missed it based on when they had to leave. Breakfast was great and rooms were clean. Hotels.com said 2 queens but it booked as a king suite… which was honestly better for us. Will stay again.

10

Jiaqi

Aug 28, 2024

·

Stayed 1 night

The staff at Country Inn & Suites are always welcoming and a joy to be around. From the moment you walk in your noticed and its a quick process from start to finish to get checked in. The hotel is surrounded by different dinning and shopping establishments.

2

Nancy

Nov 11, 2024

·

Stayed 1 night

Arrived at Check- in time. The room assigned to us was not what we had booked. It was to be 2 Queen beds and instead we got 1 Queen and 1 roll out sofa. Went out for dinner and returned to a locked out room. Checking with the desk, the attendant said they had no record of us checking in, so, keys needed rebooted for a room entrance. Was told that the original person who checked us in needs more training. The breakfast was horrible. At 8:30 am, the eggs were gone, the gravy for biscuits was in short supple. The waffle batter was hard to get out of the machine. There were only a few muffins and bagels left and 1 honey bun. Only 2 milk containers were available for cereal. We did enjoy orange juice and went across the street for tea/ coffee and a doughnut. This location did not meet our expectations and we will not book this location ever again.

10

Diane

Oct 19, 2024

·

Stayed 5 nights

All of the staff at this location were very friendly and helpful. Our room was clean and fresh.

10

Henrietta

Sep 13, 2024

·

Stayed 2 nights

We had a service dog,in the breakfast area and was told we had to get her out of there because they were not dog friendly,as I explained to the GM a service dog can be anywhere,he said not there because of the other patrons

6

Sharon

Jan 16, 2023

·

Stayed 19,372 nights

Toilet did not function during night. Tried to call the office and hotel room phone did not work. Had to walk down to office and two hours later they still did not come up to repair either. We decided not to stay for the second night.

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AI-generated summary based on recent guest reviews

Location

Convenient, generally quiet area close to dining, shopping, and major roads; several guests recommend having a car.

Related guest reviews

8

Jaron

Jul 13, 2024

·

Stayed 1 night

Good area

10

Dennis

Jul 27, 2024

·

Stayed 2 nights

The place was great. It was clean and in a good area. The staff was helpful. The bed was comfortable. The only issue was the WIFI. I couldn't get on the network in my room at all

10

Linda

Jul 4, 2025

·

Stayed 2 nights

Great location, quiet and nice people.

10

Afzal

Apr 11, 2025

·

Stayed 1 night

Great locations! Need a car.

10

Jiaqi

Aug 28, 2024

·

Stayed 1 night

The staff at Country Inn & Suites are always welcoming and a joy to be around. From the moment you walk in your noticed and its a quick process from start to finish to get checked in. The hotel is surrounded by different dinning and shopping establishments.

10

Debra

Jul 3, 2023

·

Stayed 2 nights

Staff was fantastic. Hotel was very clean. It was quiet and comfortable. I would stay again and recommend to others. Easy access on/off interstate and easy to find.

6

Jason

Jan 16, 2025

·

Stayed 1 night

Decent for the price. Quiet area. Alot of shopping and food establishment nearby.

8

debra

Jul 26, 2023

·

Stayed 1 night

Comfy beds.Clean room.quiet.Friendly check in clerk.Reasonably priced.breakfast not so great.Close enough to York Fair.

8

Brian

May 26, 2025

·

Stayed 4 nights

Pleasant staff, clean room, good facilities and amenities. Location more suitable for those with transport.

10

Afzal

Aug 22, 2024

·

Stayed 1 night

Very clean and safe area. Having a car made it easy. Free parking

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AI-generated summary based on recent guest reviews

Dining

Breakfast experiences are inconsistent, ranging from generous and tasty (including waffles and hot items) to sparse or poorly managed, with complaints about quality and presentation.

Related guest reviews

4

G

Dec 15, 2022

·

Not very clean and not up to par. Breakfast was poor. Plastic utensils were in bins, not individually wrapped, and milk, butter and cream cheese were in large, shared containers, not individual use. I have never seen this in any hotel, ever, and honestly, it was disgusting.

2

Christopher

Jul 13, 2025

·

Stayed 1 night

Rooms smelled like cleaner over powering you. Carpets stained everywhere and beds squeak from just moving on them. Breakfast was terrible. Limited options, products like bread and bagels placed in baggies.

2

kathy

Oct 21, 2025

·

Stayed 1 night

Poor customer service. Breakfast was awful. Smoking smells and abnormal actions occurring around the exits and entrance.

10

Nusrat

Jun 28, 2024

·

Stayed 1 night

Hotel is a little old but was clean. Amazing continental breakfast. Staff was very friendly!

10

Vicky

Mar 3, 2024

·

Stayed 2 nights

Excellent hotel stay. Friendly staff and super accommodating … they opened breakfast early due to a large group that would’ve missed it based on when they had to leave. Breakfast was great and rooms were clean. Hotels.com said 2 queens but it booked as a king suite… which was honestly better for us. Will stay again.

2

Nancy

Nov 11, 2024

·

Stayed 1 night

Arrived at Check- in time. The room assigned to us was not what we had booked. It was to be 2 Queen beds and instead we got 1 Queen and 1 roll out sofa. Went out for dinner and returned to a locked out room. Checking with the desk, the attendant said they had no record of us checking in, so, keys needed rebooted for a room entrance. Was told that the original person who checked us in needs more training. The breakfast was horrible. At 8:30 am, the eggs were gone, the gravy for biscuits was in short supple. The waffle batter was hard to get out of the machine. There were only a few muffins and bagels left and 1 honey bun. Only 2 milk containers were available for cereal. We did enjoy orange juice and went across the street for tea/ coffee and a doughnut. This location did not meet our expectations and we will not book this location ever again.

8

Mary

Aug 9, 2024

·

Stayed 1 night

Every worker was so nice and polite! Very clean rooms! Great breakfast!

10

Christa

Oct 23, 2024

·

Stayed 1 night

Very friendly service. Clean, updated, comfortable. Good breakfast with eggs, hashbrowns, sausage, and waffles.

4

Ronald

Aug 11, 2023

·

Stayed 2 nights

Air freshener in room was overwhelming. Beds were hard and squeaky. Wifi was useless. Could barely connect to it even within 10 feet of the router. Breakfast offering was bare minimum at best.

10

kimberly

Jan 13, 2025

·

Stayed 1 night

Was upgraded to a king suite. The room was very spacious and was beautiful. It was clean and accomadating. The breakfast was delicious in the morning and fully stocked. Will be back.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$81
February	$84
March	$82
April	$95
May	$93
June	$115
July	$110
August	$98
September	$86
October	$98
November	$79
December	$77

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $69	10 $72	11 $89	12 $87
13 $71	14 $73	15 $71	16 $71	17 $71	18 $90	19 $99
20 $65	21 $65	22 $79	23 $79	24 $78	25 $109	26 $110
27 $77	28 $78	29 $78	30 $78

Su	Mo	Tu	We	Th	Fr	Sa
				1 $78	2 $101	3 $101
4 $77	5 $78	6 $78	7 $78	8 $80	9 $135	10 $104
11 $80	12 $78	13 $78	14 $78	15 $81	16 $109	17 $106
18 $74	19 $90	20 $113	21 $98	22 $71	23 $110	24 $139
25 $74	26 $79	27 $80	28 $80	29 $81	30 $93	31 $93

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Monthly average prices

About this property

Location

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Country Inn & Suites by Radisson, York, PA

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