Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee, approximately USD 16 for adults and USD 8 for children.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is located in Englewood, just a 4-minute drive from Fairleigh Dickinson University and 5 minutes from Riverside Square Mall. It is approximately 3.4 miles from Fort Lee Borough Hall and Fort Lee Public Library.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

Crowne Plaza Englewood Hotel

Average nightly price at Crowne Plaza Englewood by IHG by month, last 12 months (USD)
Month	Average price
January	$119
February	$111
March	$124
April	$131
May	$134
June	$142
July	$147
August	$124
September	$145
October	$154
November	$141
December	$135

What guests think

At Crowne Plaza Englewood by IHG, travelers consistently praise friendly staff, easy parking, and convenient access to New York City, while noting aging facilities, recurring elevator outages, and mixed housekeeping and maintenance standards that affect comfort and reliability.

Rooms are generally spacious with comfortable beds, but many feel dated, with noisy HVAC and occasional plumbing, Wi‑Fi, or key‑card issues. The indoor pool is a plus, though guests report periodic closures, swim‑school use during guest hours, and cleanliness that varies. Breakfast is paid and reviews of quality are mixed, and the on‑site restaurant and bar are sometimes closed, with no free lobby coffee or water. Expect a convenient base near NYC with solid service but uneven upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent elevator outages and slow service are a recurring issue, and the indoor pool is sometimes closed or partially reserved for lessons. Parking is plentiful, but the bar/restaurant and lobby beverage options are inconsistent.

Related guest reviews

8

CAROL

Aug 18, 2025

·

Stayed 3 nights

The coffee pods in room were great. Charge for water and ice machines are not on every floor. No courtesy reception coffee, cold water station.

10

Nicolina

Nov 7, 2025

·

Stayed 1 night

Lots of parking which we loved and it was free. Definitely stay here whenever we are in the New Jersey area

6

Mike

Aug 28, 2025

·

Stayed 1 night

Our room was on the 7th floor, and the elevator didn't work for hours. We had to walk up carrying bags. I'm a military vet with walking/mobile disabilities (both hips replaced, spinal issues), it was brutal walking up, but i had no choice. This is the second stay where the elevators were out of order...not good at all.

8

Donald

Aug 28, 2025

·

Stayed 2 nights

The hotel is showing signs of wear and tear. Example: only one elevator was in service. The one that was operative the elevator door rattled when closing and the elevator panel in it was very loose. I did not see a certificate of inspection.

6

Trisha

Oct 13, 2025

·

Stayed 2 nights

This hotel was picked for proximity to NY (karate tournament in NY)and looked like a great pool for the kids to unwind after a long day. Highly disappointed to get there just to find out the pool was closed for maintenance and wouldn't be running the whole weekend. An email ahead of time would've been nice as we were a larger group with 6 kids, multiple young adults and parents. Breakfast was extremely basic and was expecting a bit more for the extra price. Plenty of parking and easy access to get to highways. Didn't try the restaurant, the bar was also closed the whole weekend. Showers could use an overhaul and wallpaper/paint in rooms was bubbling off.

8

Stig

Jul 20, 2025

·

Stayed 4 nights

Clean rooms. Friendly staff. Working pool. Negative: Only one (of two) lift working. A little dated building.

6

Janell

Dec 27, 2024

·

Stayed 1 night

It’s ok, the pool DOES NOT LOOK AS ADVERTISED and the front desk clerks need more hospitality training. The room was ok, carpets need to be cleaned and I had to clean out the tub. The restaurant nor room service answered any of my calls, when we went in person, no one was anywhere to be found. We only stayed one night but my experience wasn’t good so maybe I will look for different hotel next time.

4

Lisa

Jul 20, 2025

·

Stayed 3 nights

The property needs a refresh. The price reflects a much nicer establishment. The hotel is dated, the AC is very old and struggles to dehumidify the room - It was very damp. The key cards never ever worked. They would have to be reprogrammed every time you left the room. There was only 1 working elevator and it was quite slow. The front desk staff was fabulous and the beds and pillows were very comfortable. The hotel istelf was clean, it just needs some improvements to meet the price point you are paying.

10

James

Oct 16, 2023

·

Stayed 1 night

The bar and restaurant we’re not open:(

8

Kyla

Aug 8, 2025

·

Stayed 5 nights

I liked the comfortable bed and room. Easy parking. Easy to get to the hotel. Restaurant food was decent. Housekeeping did a great job replacing our towels and trash daily. The elevator needs updating - it took forever for it to get to our floor. Our neighbors were very loud (yelling and banging the walls) and the man I spoke to when I called to make a complaint at 2:45 AM one morning was kind of rude about it. Also, when we wanted to be seated at the restaurant the host was on his phone and didn't acknowledge us for a good minute even though we were right in front of him. I know I could've said something, but he was buried in his phone and I wanted to see how long it would take him to notice my husband and I were right in front of him. The pool was nice, however, I didn't find it fair that they had swimming lessons going on during guest pool hours and had over half the pool closed off to accommodate the lessons. While I'm fine with people getting lessons, I found it odd to be using a hotel pool where guests pay to use on their vacation and during the guest pool hours. If I had children and they couldn't use most of the pool I would be disappointed as a parent. Luckily we didn't mind because it was just two of us, but someday when we have children that's not going to work out well.

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Cleanliness

Cleanliness feedback is mixed: many note clean rooms, while others report stained carpets, odors, pests, and occasional bathroom grime. Housekeeping thoroughness varies between stays.

Related guest reviews

6

Sabine

Jul 24, 2023

·

Stayed 1 night

The bathroom was not the best. It was rusty and the title was dirty in the grout area. The worse part of the bathroom was there was as a ring of dirt around the tube. Also the ceiling close to the door had water stains.

2

Alex

Oct 14, 2023

·

Stayed 7 nights

Nasty room, it was full of cockroaches, all our clothes were full of insects and they only offer us a room change and the horrible breakfast.

2

Nancy

Oct 13, 2025

·

Stayed 4 nights

The room had a strong smell. The microwave in the room was filthy with odor. The phone in the room was not working. The switch for the lights by the bed was not working had to turn light bulb by hand. My grandson face breakout from the dirty carpet. Asked to speak to manager was told she was not there to leave my name and number so she may give me a call. She never called.

10

Kristie

Jul 19, 2025

·

Stayed 1 night

Very clean room and hotel! Will book again!!

4

Glenda

Jul 16, 2025

·

Stayed 7 nights

Poor Bathroom Cleaning. No supervisor inspection in housekeeping. Shower curtains had lots of blood stains and dirty. Also, toilet papers rolls was half and never left extras rolls in bathroom. Also, had to elevators and my 6 days stayed the other elevator got broken down never fixed to service. Everyone using one elevator and including the housekeeping staff was using during the day. It was terrible length of time waiting. I will never go back. I won't recommend to nobody.

2

Ana

Apr 18, 2025

·

Stayed 1 night

Room was not clean/ definitely needs major repairs

6

Stephanie

Jun 6, 2025

·

Stayed 3 nights

The toilet didn’t flush properly- we found stains on the bedding

10

Shakeena

May 27, 2025

·

Stayed 1 night

The hotel is very clean and staff are always friendly

2

David

Feb 7, 2025

·

Stayed 4 nights

Terrible experience with bed bugs I will be reporting this !

6

Desiree

Jun 17, 2025

·

Stayed 3 nights

Nice property overall, but some issues: Keurig pod holder was full of grounds at the bottom. I had to spend about 10m to clean it. Also, saw a roach by the lobby water station, so I would not eat there.

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Rooms

Beds are comfortable and some rooms are spacious, but many feel dated with aging fixtures, noisy or hard‑to‑control HVAC, and occasional key‑card or Wi‑Fi problems. Noise from halls or outside is mentioned at times.

Related guest reviews

4

james

Mar 9, 2024

·

Stayed 1 night

Clean but old hotel. Windows don’t block any sound. Very loud all night and morning.

4

Stacey

Nov 22, 2025

·

Stayed 1 night

There was a stain on the carpet. The Wi-Fi never worked and our key didn’t work when we came back after checking in and having dinner.

4

Rachel

Nov 18, 2025

·

Stayed 1 night

The room was fine, but very outdated. Especially the bathroom. The air conditioner sounded l

8

Laurie

Jul 6, 2025

·

Stayed 3 nights

Lovely hotel. Nice amenities. We had a room with a noisy (grinding) AC unit. It was very noisy trying to sleep.

8

Neftaly

Aug 17, 2025

·

Stayed 1 night

Bed is comfortable :)

8

Jinah

Aug 3, 2024

·

Stayed 7 nights

Bed was comfortable. The room was clean and functional. Pool was much smaller than in the photos. A decent hotel for a house night's stay.

6

Amanda

Feb 24, 2025

·

Stayed 1 night

The tv only had basic channels. Wasn’t able to see the tv guide or connect to Netflix.

10

john

Jun 29, 2025

·

Stayed 4 nights

Good location to NYC Clean rooms Comfortable befs

10

Andrea

Jun 29, 2025

·

Stayed 1 night

Staff as wonderful and room was clean and spacious

8

Jessica

Jun 4, 2024

·

Stayed 1 night

The key cards didn't work after the first time and we were stuck outside our room for about 20 minutes. I had to down two the lobby twice and then finally the Maintenance man came and let us in.

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AI-generated summary based on recent guest reviews

Service

Many guests praise friendly, accommodating staff, though experiences vary by agent and time of day. There are also reports of rude interactions, billing or check‑in hiccups, and uneven issue resolution.

Related guest reviews

10

Angela

Jul 2, 2024

·

Stayed 1 night

Edgar the Manager is always accommodating and Angelina & Yasmine always extends the best customer service!

10

Becki

Apr 9, 2025

·

Stayed 2 nights

Staff went above and beyond expectations.

2

Matthew

Aug 4, 2025

·

Stayed 3 nights

Will not be staying at this hotel ever again. My wife has 2 service animals certified through the ADA. We were discriminated against at first because of her service animals and that they didnt recognize them as service animals but they are federally certified through ADA for her disability. Then they said they would charge us for one of her service animals which federally they can not do. I reported them to their corporate office. Then when i went down stairs the front desk gentleman ask if i called corporate because they called us. Then he proceeds to retaliate against me and say they have the right to refuse guest. Which clearly would have been just because of her service animals. My wife almost had an episode because of them. Also to make matters worse there was a used condom rapper behind the bed that i guess the cleaning crew forgot. Upon leavin we spoke with another front desk crew they were more than helpful and said someone would reach out about the refund. Which i havent heard anything from. And yes we are in talks with the ADA and ada lawyers to seek legal action.

10

Shakeena

Jan 26, 2025

·

Stayed 1 night

Irvin had wonderful customer service I will be back again

10

Kam

Jul 1, 2025

·

Stayed 5 nights

I lost my phone and wallet during my business trip. The staff were really helpful and supportive. They were emphatic and went the extra mile. The room and hotel facilities were fantastic.

10

Kelly

Jul 21, 2025

·

Stayed 2 nights

Although the staff was experiencing computer difficulties during check in, they remained calm and attentive, offering snacks and drinks as we waited. Staff was respectful and responsive.

10

Jennifer

Dec 21, 2024

·

Stayed 2 nights

Amazing stay! Excellent customer service!

6

Nandi

Dec 4, 2024

·

Stayed 1 night

The stay was ok. Only problem is that I was charged twice. I tried to explain to the clerk that I already was charged but she went ahead and charged my card again and had to go through the refund process. Never had this problem with IHG hotels. Other than that no problems.

2

Kalmen

Jul 17, 2025

·

Stayed 2 nights

Very bad service

2

Amber

Jul 20, 2025

·

Stayed 1 night

My experience with this staff was on of the worst experiences I’ve ever had. I will never be coming back here and I do not recommend this hotel by any means.

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AI-generated summary based on recent guest reviews

Location

Convenient for drivers with easy access to highways and a practical base for visiting New York City. The area is quiet/industrial with limited walkable dining.

Related guest reviews

10

Valarie

Sep 10, 2023

·

Stayed 3 nights

Convenient location.

10

Jobin

Apr 27, 2025

·

Stayed 3 nights

Excellent location

8

Paul

Sep 4, 2023

·

Stayed 6 nights

This hotel is not far from New York, but the traffic to get into the city is awful. The actual hotel is perfectly adequate, super clean and has a great pool as a bonus. The room was comfortable and the beds were great, but the shower was little more than a trickle which was pretty bad for a Crowne Plaza hotel. The men on the reception desk were very good but the ladies were relatively miserable and did not acknowledge our existence. They need to work on their customer service, it doesn’t take much to smile or acknowledge customers, but they ignored us. The cleaning staff were fantastic and did a great job whilst also being pleasant and helpful. I would say that the hotel needs a little upgrading in the hallways and showers. We enjoyed our stay but have stayed in better Crowne Plaza hotels.

8

Mitchell

May 13, 2024

·

Stayed 2 nights

The property deserves higher ratings than it gets. Once you get into the room, it’s a very nice experience. The rooms are large with a loveseat and king size bed. The walk-in shower was great, although it was a little slippery when you first got in. I liked the way that housekeeping put your toothbrush and toothpaste and razor out on a towel like in a fancy hotel. The hotel grounds are not great and it’s kind of in an industrial park area. Other than the ceiling tiles in the room entry and bathroom, the room was very clean. Of course, the hotel can’t control for the clientele and some of them were loud and like in any heavily populated area, the hotel gets a lot of traffic/use. Otherwise, if you need to be in Englewood, this is a nice place once you are in your room.

10

Elmer

Sep 24, 2023

·

Stayed 2 nights

The place where this hotel is located is safe, quiet, and it has free parking.

10

john

Jun 29, 2025

·

Stayed 4 nights

Good location to NYC Clean rooms Comfortable befs

8

Nathaly

May 4, 2025

·

Stayed 1 night

Decent place close to the city.

8

Adam

Aug 4, 2024

·

Stayed 1 night

Clean and nice. Stop and sleep then go Hard to get to from Route 4 east. Making u turn etc. not many places to go by walk. Good staff Not letting you do late check out for me that was reason

8

melissa

Jul 29, 2025

·

Stayed 1 night

Great location

10

Kai

Apr 21, 2025

·

Stayed 4 nights

Some area could be outdated but the room is modern enough to meet my needs. Quite inside the room and wont hear any noise from nearby rooms. Breakfast is good too. Easy parking and location is great! Overall 4.5 stars.

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Dining

Breakfast is paid and quality ranges from decent to poor, with several guests finding the buffet overpriced. The on‑site restaurant/bar is frequently closed or limited, and there’s no complimentary lobby coffee or water.

Related guest reviews

4

Grace

Oct 2, 2023

·

Stayed 6 nights

I liked the pool and the bedrooms. I wouldn't say I liked the option to eat in the hotel. Restaurant and Bar were closed. The food options offered in the hotel shop were also terrible. There were no guidelines for eating in nearby places, no transfers to take guests, and there was only one pizzeria nearby, which fortunately saved us. If the hotel is far from places to eat, it should at least have a guideline for guests. The reception staff hardly even greet you and are uncommunicative. I don't plan on staying at this hotel chain again.

8

CAROL

Aug 18, 2025

·

Stayed 3 nights

The coffee pods in room were great. Charge for water and ice machines are not on every floor. No courtesy reception coffee, cold water station.

8

Eric

May 9, 2024

·

Stayed 1 night

Property was fine for just one night. Dining room and bar were both closed in the evening with no other options really close by that I saw

6

Carma

Aug 18, 2025

·

Stayed 1 night

My personal opinion is that is if I'm paying more than average price for a room I should not have to pay for breakfast $17.00 per person. That's ridiculous. Parking lot had garbage left all over it. Our room was $250.00+ and when we walked in it smelled of mildew, the wallpaper was bubbled from water damage in the room, the threshold going into the bathroom was broken so when you stepped on it it moved which is again unacceptable due to possible injury of being cut or falling. We expected a great stay and honestly it was below average. I've traveled many places and had a much better time at a $99.00 hotel. Hopefully this review will make somewhat of a change in up keep of the area and the hotel itself.

6

Craig

Jul 14, 2025

·

Stayed 2 nights

one of two elevators worked outside landscaping is unkept breakfast was terrible for the price

6

Tricia

Jul 31, 2024

·

Stayed 3 nights

Broken elevator, so only one working for the entire hotel. With a baby, this made it challenging to get off our floor (8th), we had to wait a while. Towels are scratchy. Shower door didn't stay closed. Check in was easy, front desk staff friendly. Restaurant and bar area are nice, breakfast buffet set up is nice, but the food itself is very bland and not worth the $16. They also don't provide ANY water and for this price point, at least 2 bottles should be provided. No liquor license so the bar isn't open and that isn't listed on the website. When you dialed for the front desk, it was a busy signal.

10

James

Oct 16, 2023

·

Stayed 1 night

The bar and restaurant we’re not open:(

8

Martha

Jun 15, 2025

·

Stayed 1 night

The hotel is pleasant, my room was large and clean. There was no complementary water and a cup of coffee in the lounge in the morning was $2 . Having just traveled in Europe where expresso is readily available, it was disappointing.

6

Julie

Feb 24, 2025

·

Stayed 1 night

Food was absolutely terrible. Hotel was ok. Room was clean.

8

JahKeia

Mar 16, 2025

·

Stayed 1 night

Had a great time. Breakfast buffet was awesome and the amenities were on point.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $129	2 $123	3 $134	4 $122	5 $128	6 $171	7 $167
8 $123	9 $123	10 $134	11 $142	12 $131	13 $153	14 $159
15 $127	16 $126	17 $136	18 $136	19 $145	20 $148	21 $152
22 $125	23 $124	24 $132	25 $156	26 $152	27 $155	28 $153
29 $121	30 $129

Crowne Plaza Englewood by IHG

Prices for Crowne Plaza Englewood by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed

Standard Room

Guest reviews of Crowne Plaza Englewood by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Crowne Plaza Englewood by IHG

Considering this hotel for your Englewood trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $161	30 $168	31 $192