CityNest New York

The staff were really friendly and made my stay extra pleasant, recommending spots to see and all round being lovely to talk to. The location is super convenient and despite having worries about the open ceiling staff were proactive in politely asking my over excited neighbor to be quiet after hours. Bed was HELLLA COMFY!! And the AC was just right.

Pessima experiência. Itens quebrados, toalha manchada, sem ar condicionado, o pior hotel que eu fiquei na minha vida

Though the staff are individually great people, you can tell they are overworked; for example, the receptionist who was supposed to check me in left the premises to check in someone at another property of theirs, leaving me and another guest high and dry until the hotel's manager took over. Not a great look. The front door on the street has numerous (4 when I stayed) stop-work orders from the city for their construction activities. Again, not a good look. The room itself was very small even for NYC standards (only a bed plus 10 square feet or so) and had no private bathrooms; some other rooms do but surely can't be big either. The worst part is the rooms are more like cubicles than rooms, with an opening ceiling. This means noise and light from neighbors disturbs you, and HVAC is entirely communal with no option to change just your room's temperature. One of the bathrooms also has a threshold that is a tripping hazard. The lounge, being only a story above the streets of Chinatown, is very noisy. Overall, sleeping here was difficult, and it was a game of Tetris to keep my things organized in that tight space. Overall, unless you have no other choice, I cannot recommend this place.