Is parking available at the property?

Free self-parking is available on-site, with limited spaces.

Is breakfast offered at the hotel?

Breakfast is available, and guests can enjoy breakfast in the room. Specific details regarding the type and cost of breakfast are not provided.

What are the check-in and check-out times?

Check-in is from 15:00 until 00:00, and check-out is at 12:00. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

How is the hotel's location in relation to nearby attractions?

The hotel is located on the waterfront in Angra do Heroismo, within a 5-minute drive of Se Cathedral and Igreja da Misericórdia. It is approximately 1.1 miles from Fortaleza de Sao Joao Batista and 1.2 miles from Municipal Gardens.

Does the hotel have a swimming pool?

Yes, the hotel features both indoor and outdoor swimming pools. The outdoor pool is seasonal.

What are the policies for children staying at the hotel?

Children aged 4 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property has connecting/adjoining rooms available, which can be requested. Specific information about extra beds and cribs is not provided.

Hotel Do Caracol in Angra do Heroismo

Average nightly price at Hotel Do Caracol by month, last 12 months (USD)
Month	Average price
January	$55
February	$62
March	$61
April	$81
May	$89
June	$129
July	$132
August	$142
September	$126
October	$90
November	$61
December	$56

What guests think

At Hotel Do Caracol, travelers praise the scenic oceanfront setting within walking distance of Angra do Heroísmo, sweeping sea views, generally friendly service, and multiple pools with ocean access, though several note dated areas and occasional maintenance or housekeeping lapses.

Breakfast is widely described as good to excellent, though some find it repetitive; the on-site restaurant and bar receive positive mentions. Rooms are comfortable, with some loft layouts; a few guests report weak air conditioning, aging balcony furniture, and rust. Expect a scenic, good value stay with pleasant amenities and occasional rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor and outdoor pools and direct sea swimming are highlights; the spa and bar are appreciated, and parking is available. Some report seasonal pool closures, cold indoor pool water, limited loungers, a cloudy pool, and tricky lower garage parking.

Related guest reviews

8

Jonathan

Jul 29, 2024

·

Stayed 4 nights

Breakfast and the ocean view were excellent. The air conditioning did not work properly. Parking in the lower garage was a nightmare.

8

Carina

Aug 11, 2024

·

Stayed 3 nights

Preis—Leistung war gut, das Hotel ist halt in der Summe eher etwas älter. Lage war aber sehr gut als Ausgangspunkt für viele Ausflüge etc. Pool und Meerzugang ist sehr gut.

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8

Kimberly

Sep 22, 2024

·

Stayed 3 nights

We really enjoyed our stay here and liked the layout of the room being a loft style with a bathroom on each level. The balcony was nice and had 3 chairs and a great view. The breakfast wasn't great. The coffee machine tastes like nescafe instant coffee. The breakfast options never change and while you can make a sandwich for breakfast there is no mayo. The pools looked nice and it's right by a beach.

8

Anthony

Aug 6, 2024

·

Stayed 3 nights

Great location, short(ish) walk to town, sea swimming area adjacent. Breakfast and evening buffet very good, pool great. Had to ask for room to be cleaned and items that should be there without question ie correct number of chairs & table on balcony. Good value but a little dated. Some staff excellent, others less so.

10

Eugen

Aug 1, 2024

·

Stayed 7 nights

Fantastic view, nice swimming pool

8

Katja

Oct 13, 2024

·

Stayed 3 nights

Das Hotel ist fußläufig von der Stadt gut zu erreichen. Das Zimmer war ordentlich und sauber, im Bad ist etwas Renovierungsbedarf. Leider war der Pool schon zu und der Aussenbrreich nicht zu nutzen. Tolle Lage in der schönen kleinen Bucht mit Meerblick. Wir hatten eine gute Zeit

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8

Claudio

Nov 13, 2023

·

Stayed 4 nights

The water of the indoor pool is cold

4

Sally

Jun 24, 2023

·

Stayed 6 nights

Hotel is need of rehabilitation, pool was cloudy, not useable. Workers not very accommodating.

10

Joe & Kayla

Jul 21, 2024

·

Stayed 7 nights

Just got back after a week stay with my family and we would recommend this hotel. It was clean and had lots of parking nearby. The breakfast included was great (when we made it on time thanks to jet leg), but the bar lounge was awesome and I’ll be missing their “galao”. Indoor and outdoor pools were both great, and our suite was perfect for what we needed.

8

Josephine

May 31, 2024

·

Stayed 3 nights

L'albergo è carino e il personale molto gentile. Il buffet della colazione è ben fornito (anche se niente di speciale). Dispone di piscina interna con idromassaggio nel seminterrato, le cui dimensioni non sono male, ma forse è un po' freddina.... Il parcheggio è molto comodo, la struttura dispone di alcuni posti direttamente di fronte all'hotel e di un parcheggio coperto gratuito a cui si può accedere utilizzando la chiave della camera. Il ristorante dell'hotel presenta un menù che varia ogni sera ed è a buffet. Il prezzo varia a seconda della serata. Il cibo è ottimo, ma purtroppo abbiamo cenato lì solamente una volta perché le altre due sere del nostro soggiorno il ristorante era chiuso.

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Cleanliness

Many guests find rooms clean or spotless. However, some report poor housekeeping, a cockroach, and worn areas.

Related guest reviews

10

Joao Carlos

Sep 12, 2023

·

Stayed 1 night

Beautiful views pool was great. Also close to natural swimming area. The patio on our room was a little rusty. Service was excellent and staff was very professional. Room was very clean

8

Anthony

Aug 6, 2024

·

Stayed 3 nights

Great location, short(ish) walk to town, sea swimming area adjacent. Breakfast and evening buffet very good, pool great. Had to ask for room to be cleaned and items that should be there without question ie correct number of chairs & table on balcony. Good value but a little dated. Some staff excellent, others less so.

10

Stacie

Sep 18, 2023

·

Stayed 1 night

I must say we had an unfortunate check-in experience. We were only staying for 1 night. We arrived at 10am and were leaving around 5:30am the next morning. We had 1 free breakfast included with our stay, and because we were leaving the following day before the breakfast would even open, we asked if we could have breakfast on the day we arrived. We were told that that's "against the rules". After much arguing back and forth, they eventually let us have our breakfast. We had to insist to speak with a manager over what was clearly common sense. There was plenty of food left and the dining hall was not full of people. It was an unnecessary way to start off the stay. The hotel room itself was lovely, beautiful view, very comfortable beds, the sheets smelled amazing, clean & spacious bathroom, gorgeous pool. All of the other staff were incredibly friendly and they helped us call a taxi to the airport the next morning. They are able to store your luggage if you arrive before check-in, which we appreciated. Easy walking distance from town and a small grocery store right across the street. I would absolutely recommend this place to anyone, but I don't understand why they made such a fuss about the breakfast day.

8

Katja

Oct 13, 2024

·

Stayed 3 nights

Das Hotel ist fußläufig von der Stadt gut zu erreichen. Das Zimmer war ordentlich und sauber, im Bad ist etwas Renovierungsbedarf. Leider war der Pool schon zu und der Aussenbrreich nicht zu nutzen. Tolle Lage in der schönen kleinen Bucht mit Meerblick. Wir hatten eine gute Zeit

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10

Miguel

Jul 20, 2024

·

Stayed 3 nights

Quarto acolhedor, limpeza impecável, funcionários muito atenciosos 5 estrelas, pequeno almoço muito bom e as comunidades do hotel muito bonitas e de fácil acesso...

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8

Gary

Jul 23, 2024

·

Stayed 2 nights

Ten minute walk into the town of Angra do Heroismo. Room comfortable and clean. Good breakfast included. Pool and beach swimming at the hotel. Good value. Would recommend staying here.

4

LINA

Jan 28, 2022

·

Stayed 7 nights

muy poco personal para atender en el bar y la comida super demorada,y en el cuarto encontre 1 cucaracha.y hay personas hospedadas con covid19.no tiene un area especifica para ellas.

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10

Diana

Oct 12, 2024

·

Stayed 1 night

Beautiful hotel in a privilege location. Close to the ocean WOW WOW! Rooms clean, comfortable and stylish with a contemporary decoration. The breakfast, worth it, abundant and delicious. I want to be back already! The front desk very friendly, professional and kind. Thank you for a great stay.

6

Uffe

Aug 6, 2025

·

Stayed 7 nights

Meget slidt hotel. Meget smuk udsigt men ingen service, døde potteplanter, ødelagte havemøbler, elendig rengøring.

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8

Paulo

Jan 14, 2025

·

Stayed 10 nights

Super close to the ocean great service super clean very friendly stuff. I really really recommend this hotel.

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Rooms

Rooms are generally comfortable, with some loft layouts and balconies. Several note dated decor, aging balcony furniture or rust, occasional weak air conditioning, and a few uncomfortable beds.

Related guest reviews

8

Jonathan

Jul 29, 2024

·

Stayed 4 nights

Breakfast and the ocean view were excellent. The air conditioning did not work properly. Parking in the lower garage was a nightmare.

10

Kerry

Sep 14, 2023

·

Stayed 4 nights

The rooms could use some updating and the facade is rusting a badly needs painting. Breakfast was good and the dinner buffet was average (although there seemed to be no end to the waiters refilling our wine glasses). The swimming was very good, both the pool and the ocean. Free parking, which was good since it is a long walk to the down town. The staff at the desk were exceptional in every way.

10

Joao Carlos

Sep 12, 2023

·

Stayed 1 night

Beautiful views pool was great. Also close to natural swimming area. The patio on our room was a little rusty. Service was excellent and staff was very professional. Room was very clean

8

Kimberly

Sep 22, 2024

·

Stayed 3 nights

We really enjoyed our stay here and liked the layout of the room being a loft style with a bathroom on each level. The balcony was nice and had 3 chairs and a great view. The breakfast wasn't great. The coffee machine tastes like nescafe instant coffee. The breakfast options never change and while you can make a sandwich for breakfast there is no mayo. The pools looked nice and it's right by a beach.

6

Patricia

Jul 22, 2024

·

Stayed 3 nights

15 minute walk to town. Decent breakfast buffet, same every morning. Nice pool area and a spot to swim in the ocean too. We had a garden view room. Room was pleasant but the beds were very uncomfortable ( could be personal preference I suppose) Staff friendly and everyone spoke English

8

N

May 6, 2024

·

Stayed 3 nights

A pleasant hotel with helpful and responsive staff. Some things, like balcony furniture and aspects of the bathroom are showing signs of their age! Breakfast was good but not exceptional. Overall very satisfactory and good value.

10

Alicia

Jun 7, 2024

·

Stayed 1 night

We stayed in 3 different properties during our trip, and while the property needs tic, the staff was amazing. We had a mishap with our inter island flight we were able to get in the night before, our room had the loft with 2 bedrooms and bathrooms and a great view. To top it off, bfast was included but we would miss it the day of our departure, but the arranged for us a lunch box which was a special gesture that most hotels don’t do! The property is a perfect location and has amazing potential with some renovations.

10

Diana

Oct 12, 2024

·

Stayed 1 night

Beautiful hotel in a privilege location. Close to the ocean WOW WOW! Rooms clean, comfortable and stylish with a contemporary decoration. The breakfast, worth it, abundant and delicious. I want to be back already! The front desk very friendly, professional and kind. Thank you for a great stay.

10

Robert

May 8, 2025

·

Stayed 2 nights

Room had fantastic view. Professional service.

6

Max

Jul 16, 2022

·

Stayed 1 night

AC in the room does not reach the top floor, makes it much hotter than it is downstairs. This wouldn’t be an issue if we were on the first floor because the ambient heating from the sun wouldn’t be so bad. The view was amazing though.

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Service

Staff are widely described as friendly, attentive, and professional, with helpful gestures like flexible room changes or preparing takeaway breakfasts. A few guests experienced unhelpful or rigid interactions and slow bar service.

Related guest reviews

6

Stacey

Jul 7, 2023

·

Stayed 1 night

Apathetic and sometimes rude staff, outdated facility…but truly beautiful location! Take the good with the bad on this one folks

10

Stacie

Sep 18, 2023

·

Stayed 1 night

I must say we had an unfortunate check-in experience. We were only staying for 1 night. We arrived at 10am and were leaving around 5:30am the next morning. We had 1 free breakfast included with our stay, and because we were leaving the following day before the breakfast would even open, we asked if we could have breakfast on the day we arrived. We were told that that's "against the rules". After much arguing back and forth, they eventually let us have our breakfast. We had to insist to speak with a manager over what was clearly common sense. There was plenty of food left and the dining hall was not full of people. It was an unnecessary way to start off the stay. The hotel room itself was lovely, beautiful view, very comfortable beds, the sheets smelled amazing, clean & spacious bathroom, gorgeous pool. All of the other staff were incredibly friendly and they helped us call a taxi to the airport the next morning. They are able to store your luggage if you arrive before check-in, which we appreciated. Easy walking distance from town and a small grocery store right across the street. I would absolutely recommend this place to anyone, but I don't understand why they made such a fuss about the breakfast day.

10

FLORENCIO

Jul 10, 2024

·

Stayed 4 nights

Excellent location and great stay with excellent service!

10

Ana

Jun 15, 2025

·

Stayed 2 nights

Very attentive staff

10

Alicia

Jun 7, 2024

·

Stayed 1 night

We stayed in 3 different properties during our trip, and while the property needs tic, the staff was amazing. We had a mishap with our inter island flight we were able to get in the night before, our room had the loft with 2 bedrooms and bathrooms and a great view. To top it off, bfast was included but we would miss it the day of our departure, but the arranged for us a lunch box which was a special gesture that most hotels don’t do! The property is a perfect location and has amazing potential with some renovations.

4

LINA

Jan 28, 2022

·

Stayed 7 nights

muy poco personal para atender en el bar y la comida super demorada,y en el cuarto encontre 1 cucaracha.y hay personas hospedadas con covid19.no tiene un area especifica para ellas.

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10

Diana

Oct 12, 2024

·

Stayed 1 night

Beautiful hotel in a privilege location. Close to the ocean WOW WOW! Rooms clean, comfortable and stylish with a contemporary decoration. The breakfast, worth it, abundant and delicious. I want to be back already! The front desk very friendly, professional and kind. Thank you for a great stay.

10

Robert

May 8, 2025

·

Stayed 2 nights

Room had fantastic view. Professional service.

10

Laura

Sep 20, 2024

·

Stayed 4 nights

El personal del hotel ha sido muy amable con nosotros y nos han ayudado en todo lo que hemos necesitado. Una estancia muy agradable.

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8

Marc

Aug 11, 2025

·

Stayed 4 nights

Ich hatte ein Familienzimmer für 4 Personen gebucht. Leider bin ich mit dem Hotels.com nicht zufrieden. Als wir dort angekommen sind, war das eine Suite aber nur 2 Personen unter Diverses wurdem 4 Bett deklariert. Hotels.com hat ein Systemfehle, glaube ich. Gott sei Dank war das Hotel flexibel und wir konnten für den gleichen Preis zwei Doppelzimmer umbuchen. Ansonsten hätten wir noch zwei Personen zusätzlich bezahlen müssen!

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Location

Beautiful oceanfront setting with direct sea access and views, about a 10–15 minute walk to Angra do Heroísmo’s center. Many find it quiet and convenient for exploring.

Related guest reviews

6

Stacey

Jul 7, 2023

·

Stayed 1 night

Apathetic and sometimes rude staff, outdated facility…but truly beautiful location! Take the good with the bad on this one folks

10

Kerry

Sep 14, 2023

·

Stayed 4 nights

The rooms could use some updating and the facade is rusting a badly needs painting. Breakfast was good and the dinner buffet was average (although there seemed to be no end to the waiters refilling our wine glasses). The swimming was very good, both the pool and the ocean. Free parking, which was good since it is a long walk to the down town. The staff at the desk were exceptional in every way.

8

Anthony

Aug 6, 2024

·

Stayed 3 nights

Great location, short(ish) walk to town, sea swimming area adjacent. Breakfast and evening buffet very good, pool great. Had to ask for room to be cleaned and items that should be there without question ie correct number of chairs & table on balcony. Good value but a little dated. Some staff excellent, others less so.

10

Carol

Oct 31, 2023

·

Stayed 2 nights

This is a lovely hotel, in a quiet area, but very easily walkable to the center if town, and all the activities. The staff was wonderful.

6

Patrick

Sep 13, 2024

·

Stayed 7 nights

Beautiful location near the ocean !!

8

Katja

Oct 13, 2024

·

Stayed 3 nights

Das Hotel ist fußläufig von der Stadt gut zu erreichen. Das Zimmer war ordentlich und sauber, im Bad ist etwas Renovierungsbedarf. Leider war der Pool schon zu und der Aussenbrreich nicht zu nutzen. Tolle Lage in der schönen kleinen Bucht mit Meerblick. Wir hatten eine gute Zeit

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6

Patricia

Jul 22, 2024

·

Stayed 3 nights

15 minute walk to town. Decent breakfast buffet, same every morning. Nice pool area and a spot to swim in the ocean too. We had a garden view room. Room was pleasant but the beds were very uncomfortable ( could be personal preference I suppose) Staff friendly and everyone spoke English

8

Gary

Jul 23, 2024

·

Stayed 2 nights

Ten minute walk into the town of Angra do Heroismo. Room comfortable and clean. Good breakfast included. Pool and beach swimming at the hotel. Good value. Would recommend staying here.

10

Diana

Oct 12, 2024

·

Stayed 1 night

Beautiful hotel in a privilege location. Close to the ocean WOW WOW! Rooms clean, comfortable and stylish with a contemporary decoration. The breakfast, worth it, abundant and delicious. I want to be back already! The front desk very friendly, professional and kind. Thank you for a great stay.

8

Paulo

Jan 14, 2025

·

Stayed 10 nights

Super close to the ocean great service super clean very friendly stuff. I really really recommend this hotel.

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Dining

Breakfast is frequently praised as plentiful and tasty, though some find it average or repetitive; dinner buffet feedback ranges from average to excellent. The bar lounge is popular.

Related guest reviews

10

Kerry

Sep 14, 2023

·

Stayed 4 nights

The rooms could use some updating and the facade is rusting a badly needs painting. Breakfast was good and the dinner buffet was average (although there seemed to be no end to the waiters refilling our wine glasses). The swimming was very good, both the pool and the ocean. Free parking, which was good since it is a long walk to the down town. The staff at the desk were exceptional in every way.

8

Kimberly

Sep 22, 2024

·

Stayed 3 nights

We really enjoyed our stay here and liked the layout of the room being a loft style with a bathroom on each level. The balcony was nice and had 3 chairs and a great view. The breakfast wasn't great. The coffee machine tastes like nescafe instant coffee. The breakfast options never change and while you can make a sandwich for breakfast there is no mayo. The pools looked nice and it's right by a beach.

8

Anthony

Aug 6, 2024

·

Stayed 3 nights

Great location, short(ish) walk to town, sea swimming area adjacent. Breakfast and evening buffet very good, pool great. Had to ask for room to be cleaned and items that should be there without question ie correct number of chairs & table on balcony. Good value but a little dated. Some staff excellent, others less so.

8

Gary

Jul 23, 2024

·

Stayed 2 nights

Ten minute walk into the town of Angra do Heroismo. Room comfortable and clean. Good breakfast included. Pool and beach swimming at the hotel. Good value. Would recommend staying here.

10

Anabela

Jul 13, 2024

·

Stayed 7 nights

Maravilhoso, desde a simpatia de todos os funcionários, ao excelente restaurante com comida de extrema qualidade e muita variedade. Adorei

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10

Joe & Kayla

Jul 21, 2024

·

Stayed 7 nights

Just got back after a week stay with my family and we would recommend this hotel. It was clean and had lots of parking nearby. The breakfast included was great (when we made it on time thanks to jet leg), but the bar lounge was awesome and I’ll be missing their “galao”. Indoor and outdoor pools were both great, and our suite was perfect for what we needed.

10

Diana

Oct 12, 2024

·

Stayed 1 night

Beautiful hotel in a privilege location. Close to the ocean WOW WOW! Rooms clean, comfortable and stylish with a contemporary decoration. The breakfast, worth it, abundant and delicious. I want to be back already! The front desk very friendly, professional and kind. Thank you for a great stay.

6

Ulla

May 5, 2023

·

Stayed 3 nights

Väldigt enkel frukost för att ha 4 stjärnor

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8

Josephine

May 31, 2024

·

Stayed 3 nights

L'albergo è carino e il personale molto gentile. Il buffet della colazione è ben fornito (anche se niente di speciale). Dispone di piscina interna con idromassaggio nel seminterrato, le cui dimensioni non sono male, ma forse è un po' freddina.... Il parcheggio è molto comodo, la struttura dispone di alcuni posti direttamente di fronte all'hotel e di un parcheggio coperto gratuito a cui si può accedere utilizzando la chiave della camera. Il ristorante dell'hotel presenta un menù che varia ogni sera ed è a buffet. Il prezzo varia a seconda della serata. Il cibo è ottimo, ma purtroppo abbiamo cenato lì solamente una volta perché le altre due sere del nostro soggiorno il ristorante era chiuso.

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10

Anna Marie

Jul 13, 2024

·

Stayed 1 night

We love staying at this hotel when we are on Terceira! The ocean views are breathtaking and the buffet breakfast is amazing.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $106	3 $144
4 $101	5 $107	6 $90	7 $84	8 $108	9 $98	10 $106
11 $87	12 $124	13 $103	14 $96	15 $85	16 $84	17 $85
18 $87	19 $90	20 $91	21 $86	22 $96	23 $136	24 $96
25 $75	26 $79	27 $88	28 $85	29 $86	30 $78	31 $77

Hotel Do Caracol

Prices for Hotel Do Caracol

Monthly average prices

About this property

Location

Room options

Junior Suite, 2 Twin Beds, Garden View

Double Room, Garden View

Double Room, Sea View

Suite, 1 Double Bed, Sea View

Family Suite, Sea View

Guest reviews of Hotel Do Caracol

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Do Caracol

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $102	25 $114	26 $116
27 $108	28 $114	29 $106	30 $103